November 6, 2023 · review of Hopkins Air Conditioning
Called Rich on a Sunday and he arranged for David to be here on Monday. Unfortunately the unit needs to be replaced. They worked out the details and should only be without air for a couple of days. They also offered to bring in a portable unit if I wanted.
Response from the owner · November 8, 2023
Thank you for your feedback. We are happy to hear David and Rich and the entire team has met your expectations.
Michelle Herman
June 3, 2025
Really appreciated Ervine fixing our AC on a Sunday. Really nice guy and took care of everything!
Response from the owner · June 6, 2025
Thank you for your feedback. We are happy to hear Ervine met your expectations.
Alaura Holt
March 16, 2021
I was referred by a friend and had the amazing opportunity to work with Christie today! In my time of distress she was patient, kind and understanding! Her professionalism shined even when I didn’t communicate clearly exactly what I needed. She continued to ask all of the right questions until we got to a solution.
Response from the owner · March 15, 2021
Thank you for your 5 star review. We are glad Christie met your expectations.
Angela Schoolfield
September 23, 2022
It was another problem with the air conditioner which will cost a lot of money. The tech Ramon came out and inspect the unit and told us the problem and told us how much is going to. He came in really good time. We couldn't do anything today but I'm glad he was honest with us.
Response from the owner · September 26, 2022
Thank you for your 5 star review! We are glad to hear that Ramon met your expectations.
Doug Duke
July 11, 2024
Had an urgent issue with my A/C dying on a hot summer day. Contacted Hopkins and they resolved the issue that afternoon! A special shout out to the tech - Gazi who truly went above and beyond giving my system a few extra checks that were outside of the scope. Based on the great service I signed up for the annual maintenance program.
Response from the owner · July 18, 2024
Thank you for your feedback.