Michael Origlia

★★★★☆

February 6, 2026 · review of Hopkins Air Conditioning

Would give 5 stars but they wouldn’t show me how the upsell ultraviolet was working or not. They said they installed them but I can’t see the ultraviolet light like the previous system they replaced. I asked and the salesperson was very offended I asked to see it working instead of taking his word. These days once you pay the invoice it seems like you’re dismissed for asking a simple question. But at least the ac is working. Update: Art came to my house for service call and installed a new ultraviolet set up. Art is a great asset to Hopkins and was excellent to work with.

Response from the owner · November 13, 2025

Thank you for your feedback, Michael! We’re glad to hear that your AC is working well, and we appreciate your input on the installation process; your experience is important to us as we strive to improve our service.

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Other reviews for Hopkins Air Conditioning

GARY RUBIN

April 18, 2024

★★★★★

David was the best Tech I have ever had. He knows his product knowledge and very personable. He is a asset to your company Thank you for everything

Response from the owner · April 24, 2024

Thank you for your feedback. We’re happy to hear. Dave has met your expectations.

Paul Pappas

December 2, 2025

★★★★★

Art was a fantastic & friendly A/C maintenance service expert. It was a pleasure having him in my home, and I felt he really knew his stuff. Plus he liked my piano playing :-)

Response from the owner · December 2, 2025

Thank you so much for your wonderful feedback, Paul! We're glad to hear that Art provided fantastic and friendly service, and we appreciate your kind words about his expertise at Hopkins Air Conditioning!

Marlene Simmons

April 2, 2025

★★★★★

Excellent customer service! They sent Sophia out immediately to fix an issue with our air conditioning and thermostat and she was amazing! A simple change in the thermostat job turned out to be multiple other problems and she was here for three hours fixing everything! And she did not leave until our air conditioner was working perfectly! By the way, this was with our old air-conditioning system. Hopkins has not yet put in our new air conditioning system due to the fact that we are in the middle of construction and we will wait to put it in. Amazing customer service from the office to the technicians. I would absolutely recommend them!

Response from the owner · April 5, 2025

Thank you for your feedback. We’re happy to hear. Sophia has met your expectations

David Pinto

September 25, 2023

★★★★★

I needed a yearly maintenance plan for my a/c and dealing with Brittany Lippard was a total pleasure, very knowledgeable, pleasant and a true professional. Looking forward to working with Hopkins Air for a long time.

Response from the owner · September 13, 2023

Thank you for your five star review. We are happy to hear Brittany has met your expectations.