Monica Salgar

★★★★★

January 17, 2023 · review of Hopkins Air Conditioning

I will always be grateful with Hopkins Air Conditioning. Our AC broke the evening of the 30th of December. Hopkins came the 1st of January for a diagnostic and the 2nd we had a new AC. The attention, the response, the staff was just incredible. Happy to have them as our new AclC company and maintenance.

Response from the owner · January 19, 2023

Thank you for your 5 star review! We are glad to hear our team have met your expectations.

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Other reviews for Hopkins Air Conditioning

P I

November 13, 2025

★★★★★

Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.

Response from the owner · November 14, 2025

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with David, Chuck, Gazi, and Armando, and we appreciate your recognition of our commitment to honest and efficient service at Hopkins Air Conditioning.

Steve Morris

July 21, 2025

★★★★★

Davis was just great! He was professional, courteous and very thorough. He dealt with a poorly designed drain line system that was causing problems, everything is now working properly.

Response from the owner · September 1, 2023

Thank you for your feedback! We’re happy to hear Ramon met your expectations.

Dennis Bedard

July 9, 2025

★★★★★

Sophie is an amazing Tech. She was very Professional, Friendly and efficient. I am very pleased with The Service she provided for my HVAC system. I Highly recommend Hopkins Air. Request Sophie!

Response from the owner · July 10, 2025

Thank you so much for your wonderful feedback, Dennis! We're thrilled to hear that Sophie provided you with professional and friendly service for your HVAC system, and we appreciate your high recommendation of Hopkins Air Conditioning!

Laurel D. Outcalt

September 11, 2024

★★★★★

Gazi was fantastic. Extremely thorough, polite and educated us every step of the way during the service. One of the best technicians so far!

Response from the owner · September 12, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.