August 22, 2024 · review of Hopkins Air Conditioning
Sternley was an excellent tech!!!! He was thorough and explained everything that he would recommend for service and explained exactly why he was recommending that service for my AC. I judge based off character and his character and personality was top tier. Hopkins AC service is definitely a go too!
Response from the owner · August 23, 2024
Thank you for your feedback.
M D
March 18, 2021
Our go to for any and all air conditioning needs! Nothing short of professional. Love that it is family owned - their customer service reflects the pride they take in the company. Brittany is a sweetheart!
Response from the owner · March 18, 2021
Thank you for your 5 star review! We are glad Brittany and our company met your expectations!
Barbara Crooks
December 21, 2022
Luis performed my AC maintenance. He was excellent ! I have 10 year old AC that needed repair… but I wanted a new AC, He was very thorough exposing my options.. I am having new AC installed tomorrow!!! Hopkins AC has always been good and reliable!!
Response from the owner · December 27, 2022
Thank you for your 5 star review! We are glad to hear Luis met your expectations!
Ken Comeforo
March 11, 2024
We have had a service contract with Hopkins for a couple of years now and they always do a great job. We just had an excellent experience with Eric ("Eric 2", according to the text I received from their scheduling system). He was knowledgeable and answered all of my many questions.
Response from the owner · March 12, 2024
Thank you for your feedback.
Clay Moran
April 1, 2025
Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.
Response from the owner · April 5, 2025
Thank you for your feedback. We are happy to hear done that has met your expectations.