July 24, 2020 · review of Hopkins Air Conditioning
Had a very good experience with Hopkins Air Phil and staff. Extremely polite and professional. They are very knowledgeable and will respond to any problems or questions within minutes of calling or emailing They provide MUCH better service and at a lower cost than companies I have tried in the past Highly recommend !
Response from the owner · February 6, 2021
Thank you for your 5 star review.
Mack Morrison
September 23, 2020
Extremely quick response time and loved that I was able to book online & have a tech out in less than 3 hours (at 9pm at night mind you). Aaron, my technician, was very knowledgeable & helpful. Original quote was extremely high but was able to haggle it down to a still high but more manageable price (ended up paying about half of the original quote to get an idea of the crazy industry markup). Due to pricing & push for ongoing maintenance agreement from the office, it felt more like a 4 star experience but I felt Aaron went above and beyond to make sure I was happy with the services by the end. Would recommend but make sure they keep there pricing in check.
Response from the owner · February 6, 2021
Thank you for your 5 star review.
Ron Bortnick
February 2, 2026
As always, on time, excellent service and a pleasure to deal with.
Response from the owner · February 4, 2026
Thank you so much for your wonderful feedback, Ron! We’re glad to hear that our team consistently provides on-time and excellent service, and we appreciate the pleasure of working with you!
Heidy Navarro
March 23, 2022
Amazing customer service delivered by Lauren. She was lovely to chat with, she answered all of our questions & was very helpful. Definitely gave us a good impression about the company & their service.
Response from the owner · March 23, 2022
Thank you for your 5 star review!
B. F. Pierce
September 4, 2025
Hopkins Air Conditioning picked up all of the disappointing slack from our prior company, who kept increasing prices and quoting full replacements on minor repairs. One visit turned a 1400 dollar quote into a 280 dollar repair job- and my home is cooler than it’s been since our hvac was first installed three only years ago. If you’re looking for someone who does the right work for the right price, this is that place.
Response from the owner · September 5, 2025
Thank you so much for your fantastic feedback, B. F. Pierce! We're glad to hear that we could provide you with a cost-effective solution and improve your home's comfort; your satisfaction motivates us to keep delivering quality service at Hopkins Air Conditioning. We look forward to serving you again in the future!