March 23, 2022 · review of Hopkins Air Conditioning
Amazing customer service delivered by Lauren. She was lovely to chat with, she answered all of our questions & was very helpful. Definitely gave us a good impression about the company & their service.
Response from the owner · March 23, 2022
Thank you for your 5 star review!
Claudia Arguello
July 14, 2025
Gazi was amazing! He is so pleasant, professional and knowledgeable! He was exceptional!
Response from the owner · July 15, 2025
Thank you so much for your kind words, Claudia! We’re thrilled to hear that Gazi made such a positive impression with his professionalism and knowledge, and we look forward to serving you again!
eesparks
October 2, 2025
We are very happy with our service, our service call was outstanding and we are always pleased. He’s very knowledgeable and thorough
Response from the owner · October 3, 2025
Thank you so much for your wonderful feedback, Eesparks! We’re glad to hear that you were pleased with our outstanding service and knowledgeable team. We look forward to serving you again whenever you need us.
Thom Stewart
January 31, 2026
Need to share such amazing customer service and professionalism. I had Aztil Air install a new HVAC system in 2020 and since has been a nightmare with issues - I called Hopkins out of a dire need for heat in my house as I haven’t had any for 2 weeks due to Aztil. Hopkins sent me today their tech Ervine. He was so understanding of the situation did complete overview and thorough explanation of the situation currently with the heating side of this unit. He by far is one of the nicest techs I have worked with in South Florida. Due to his attentiveness and professionalism I became a new customer with Hopkins Air. Thank you Ervine I look forward to working with you again .
Response from the owner · February 1, 2026
Thank you so much for your wonderful feedback, Thom! We’re glad to hear that Ervine provided you with understanding and professionalism, and we look forward to serving you again at Hopkins Air Conditioning!
Clay Moran
April 1, 2025
Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.
Response from the owner · April 5, 2025
Thank you for your feedback. We are happy to hear done that has met your expectations.