October 7, 2022 · review of Hopkins Air Conditioning
The Tech, Dave, is fantastic!!! He always goes above and beyond to try and help, and then explains what he is doing and why. He actually feels empathy for me when something has to be done. Highly recommend him!
Response from the owner · October 7, 2022
Thank you for your 5 star review! We are glad to hear our company has met your expectations!
Frank Moore
February 6, 2023
Miguel was great. Very thorough and professional. Please make sure he services me every time. Kept the charges to a minimum. I would highly recommend Hopkins as the best AC company I have ever worked with.
Response from the owner · January 23, 2023
Thank you for your 5 star review! We are glad to hear our team met your expectations!
Scott Schneider
December 28, 2022
Had an issue where the temperature dropped in the 40s and my heat wasn't working. I called them the day after Christmas and originally was scheduled to have someone come out between 5-9PM. I received a call back shortly after where a technician was able to come out sooner. Alan gave me a call prior to arrival and was able to diagnose the problem within an hour. There were no hidden fees and they were very transparent with the billing. Nobody likes unexpected repairs, but this business was very courteous and professional.
Response from the owner · December 30, 2022
Thank you for your 5 star review. We are glad to hear Allan and our company met your expectations!
Hannah L
May 18, 2022
STAY AWAY! They quoted me 3-4000 just to replace the coils on the outside condenser and 7000 to replace the outside condesor all together. I only have a 700 sf APARTMENT. Absolutely tried to rip me off. Im very glad I got a second opinion from someone who is actually HONEST!
Response from the owner · September 12, 2022
We apologize for any miscommunication. The prices in this review are not accurate. I have tried to reach out to Ms. Levin on several occasions to discuss and to address her concerns. Feel free to contact us 561-656-4255 to discuss.
Ken Comeforo
March 11, 2024
We have had a service contract with Hopkins for a couple of years now and they always do a great job. We just had an excellent experience with Eric ("Eric 2", according to the text I received from their scheduling system). He was knowledgeable and answered all of my many questions.
Response from the owner · March 12, 2024
Thank you for your feedback.