Brian

100% positive

Brian is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 13 verified reviews averaging 5.0★ (100% positive).

Mentions
13
Avg rating when named
5.0
Positive sentiment
100%

Reviews mentioning Brian

Sheryl Kamen

February 27, 2026

★★★★★

Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you

Response from the owner · February 19, 2026

Thank you so much for your wonderful feedback, Sheryl! We’re glad to hear you appreciated the time and care we put into our service, and we look forward to serving you again at Hopkins Air Conditioning!

Joan Meyers

February 5, 2026

★★★★★

Highly recommend, Brian and Colton did a great job explaining and were very helpful, knowledgeable and clean. The crew was great

Response from the owner · February 4, 2026

Thank you so much for your 5-star rating, Joan! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

jan petras

December 27, 2025

★★★★★

Brian was perfect. I am extremely satisfied with the service. Thank you. Hopkins remains our HVAC prime contractor with trust.

Response from the owner · December 1, 2023

Thank you for your feedback. We are happy to hear Brian has met your expectations.

Ronnie Reymann

November 3, 2025

★★★★★

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Response from the owner · November 4, 2025

Thank you so much for your fantastic feedback, Ronnie! We’re glad to hear about your positive experiences with our team at Hopkins Air Conditioning and appreciate your continued trust in us for your projects.

John Duque

May 23, 2025

★★★★★

Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear Brian has met your expectations.

Stephen Markward

May 19, 2025

★★★★★

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear. Brian has met your expectations.

Janet Rubinson

January 6, 2025

★★★★★

Brian was conscientious and pleasant. Troubleshooted a few things and was finished promptly. Excellent overall.

Response from the owner · July 25, 2024

Thank you for your feedback. We are happy to hear we were able to deliver 5 star customer service.

Tyrone Willings

August 28, 2024

★★★★★

Gotta give props to Brian He came through, fixed the AC quick, and didn’t try to hustle me with unnecessary addons. Dude explained stuff real simple, so I knew what was up. Now the house is finally cool again, and I can actually sleep at night without sweating. Brian saved my marriage.

Response from the owner · August 28, 2024

Thank you for your feedback!

Janine Carey

April 2, 2024

★★★★★

Customer service is great. They kept me posted on when the tech would arrive also sent a picture so I knew who to except . Once the tech Brian arrived was very professional and respectful.

Response from the owner · April 4, 2024

Thank you for a feedback. We are happy to hear Brien in our company has met your expectations.

sinikka sherwood

February 29, 2024

★★★★★

I have used Hopkins AC now several times and so glad I took their maintenance contract. It’s well worth it. I have been able to keep the same person, Brian for the work and he is knowledgeable very professional on time to the minute and works very quickly. I highly recommend Hopkins AC for any AC work

Response from the owner · March 3, 2024

Thank you for your feedback. We are happy to hear Brian has met your expectations.

CARPETFART

November 18, 2023

★★★★★

Brian was a great tech explained everything very thorough. Didn't give us the run around and took care of the problem quickly. Very nice and will definitely use them again for our future needs.

Response from the owner · November 24, 2023

Thank you for your feedback. We are happy to hear Brian has met expectations.

beth ladd

October 13, 2023

★★★★★

Called Hopkins on a Sunday. Were very prompt to arrive and solve my problem with my A/C Unit. I felt that they were extremely honest and professional. Our tech, Brian, was extremely knowledgeable and is a great asset to Hopkins

Response from the owner · October 16, 2023

Thank you for your feedback. We are happy to hear Brian met your expectations.

Alicia Childers

May 30, 2023

★★★★★

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

Response from the owner · May 31, 2023

Wow! Thank you for all the kind words and we are very pleased to hear we have exceeded your expectations. Thank you for the opportunity to service you. It is customers like yourself that keep us motivated to do what we do and continue to set the bar high with our customer service standards.