Chad

100% positive

Chad is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 25 verified reviews averaging 5.0★ (100% positive).

Mentions
25
Avg rating when named
5.0
Positive sentiment
100%

Reviews mentioning Chad

Suzanne Adele

February 24, 2026

★★★★★

Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear Gazi and our team was able to meet your expectations.

Ronnie Reymann

November 3, 2025

★★★★★

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Response from the owner · November 4, 2025

Thank you so much for your fantastic feedback, Ronnie! We’re glad to hear about your positive experiences with our team at Hopkins Air Conditioning and appreciate your continued trust in us for your projects.

Michelle Herman

October 13, 2025

★★★★★

Chad did a great job and was very thorough during the maintenance on our 2 units and also installing a condensate pump to resolve an issue we have with drainage. He also installed UV lights on our 2 units to help with mold issues.

Response from the owner · October 14, 2025

Thank you so much for your wonderful feedback, Michelle! We're glad to hear that Chad provided thorough maintenance and installations to address your drainage and mold issues. We look forward to assisting you again in the future!

Connie Anderson

July 21, 2025

★★★★★

Hopkins Air was very quick to respond to a service call within 2 hours. Chad, the service tech was very professional and knowledgeable. He found our problem quickly, and did a thorough check on our entire system to make sure it was cooling properly. I would highly recommend using Hopkins Air!

Response from the owner · May 24, 2024

Thank you for your feedback!

Tee

July 10, 2025

★★★★★

Thank you Chad from Hopkins Air for explaining to me about my duct work. How my current duct is not giving enough for the new A/C s efficiency. Looking forward to doing business with you in the future. Thank you, Tami Hayes

Response from the owner · July 11, 2025

Thank you for your positive feedback! We're thrilled to hear that Chad could provide valuable insights about your duct work, and we look forward to serving you again in the future!

Kevin White

May 10, 2025

★★★★★

My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.

Response from the owner · August 9, 2024

You are more than welcome, Mr. White. Thank you for being a valued customer for the past 4 years. Praying for family.

Mike Ehora

March 24, 2025

★★★★★

Hopkins AC is the best. They really take their time and go through your whole system leaving nothing behind. Chad was very knowledgeable and professional. I highly recommend them.

Response from the owner · March 25, 2025

Thank you for your feedback.

Marcello Serrato

March 10, 2025

★★★★★

I am very thankful to the great team at Hopkins Air, everyone has been very professional and caring to my needs. I am signed up with their year maintenance and both my air conditioning units have been working perfectly. Thank you to Chad and his great team!

Response from the owner · November 5, 2023

Thank you for your feedback. We’re happy to hear our team here at Hopkins has met your expectations.

Richard Syberg

January 28, 2025

★★★★★

The technician, Chad , was very professional and punctual. Did an extremely thorough job from start to finish and was extremely pleased with their service and just with the company all around. Definitely recommend them.

Response from the owner · June 4, 2024

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

US American

December 16, 2024

★★★★★

I have been using Hopkins for the past 10 years and highly recommend this company for new HVAC unit installations, maintenance and repairs. The service technician (Xavier) and company owners (Chad Hopkins) are outstanding! They are very professional, courteous and take the time to explain everything they are doing, and the reason why. In addition, they take the time to explain how to get the most efficiency out of my HVAC system, including recommendations about how to extend the shelf life of the unit and save money on my electricity bill. The business office staff (Ashley) are equally as customer friendly with scheduling appointments, follow up on any service maintenance issues, and any questions. This company deserves a 10+ star rating. Keep up the fantastic work . . . I am a an extremely satisfied customer!

Response from the owner · February 5, 2020

Matthew, Wow what a nice review! We are ecstatic with your compliments. Its been our pleasure serving you through these years. If we can be of any assistance please don't hesitate to call.

Dads Favorites

January 2, 2024

★★★★★

Hopkins Air Conditioning has always been prompt and courteous. They call immediately after hours and bend over backwards to get me and my family comfortable in our sultry climate. Thanks Chad and gang, you guys are top notch. 👍

Response from the owner · January 3, 2024

Thank you for your five star review. We are happy to hear we continue to meet your expectations.

Becky Phelps

December 19, 2023

★★★★★

Chad was our tech. He was very knowledgeable and explained his findings carefully as well as showing us. He was very friendly and did a good job cleaning up when he finished.

Response from the owner · December 19, 2023

We are happy to hear that Chad has met your expectations.

Anna Tubito

April 20, 2023

★★★★★

I would highly recommend this company! They were very honest with what was wrong and what needed to be fixed. Another company mislead us into thinking we needed an entire new AC system. Thankfully for Hopkins air conditioning and Chad, they saved us time and money !!! Five stars all the way !

Response from the owner · August 12, 2020

Anna, we appreciate your great review, recommendation, and your business!

Gavin Smith

October 10, 2022

★★★★★

Miguel was great! He was on time and offered to come early! He was very thorough with his testing. After he explained his readings, he looked up our previous history to assist with diagnosis. He was professional and even kind to our barking little dog. 5 stars for Miguel! Chad was out 2 weeks ago and awesome too!

Response from the owner · October 11, 2022

Thank you for your feedback!

candy cancel

June 5, 2022

★★★★★

The owner Chad and his wife are the best. Very professional and courteous always ready to help. There crew and dispatcher are amazing,would not use any one else.

Response from the owner · June 7, 2022

Thank you for your feedback! We appreciate you.

Tiffany Caron

March 14, 2022

★★★★★

We are happy with the work performed for us by Hopkins Air Conditioning. The work was completed early and within the time frame proposed. They answered all of our questions and we above and beyond to resolve our issues. They cleaned up when they were finished which was appreciated. Chad, Gabe and Xavier were all great! I would recommend and use them again.

Nick Scafidi

February 11, 2022

★★★★★

My wife and I were tired of paying huge electric bills. We had FPL did an in home energy review. The culprit was our A/C. We decided to convert to mini splits and zone the house. Chad came out and measured our home and gave us an estimate. The job was completed in a short amount of time and was perfect. The guys Gabe and crew were neat, courteous and respectful. Joyce kept us informed and up to speed!! Very pleased and so is our wallet. Highly recommend Hopkins!!

Response from the owner · February 15, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations.

Mattea Foy

February 5, 2022

★★★★★

We recently completed work with Hopkins on a complete gut and reinstall of our AC system. They had initially come out for a timely service check and identified quite a few pressing issues we were unaware of that were wasting quite a bit in electricity each month. Miguel did a great job explaining the options and providing pricing options. We spoke with the owner Chad and felt very comfortable w/ the project we were starting. Over the next week we replaced every duct, vent, compressor, HVAC and did blown-in insulation- the team that was here, Frank, Junior, Jonathan, Bebito (and possibly more!) were all very professional making sure our house stayed clean and worked around us as we were home. Thanks for your professionalism Hopkins!

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations!

Bob

February 9, 2021

★★★★★

Chad did a great job on our HVAC maintenance including explaining some optional work that he recommended we consider. He was on time and followed Covid19 guidelines which is obviously very important!! We will ask that he be the tech for our next scheduled maintenance service.

Response from the owner · February 9, 2021

Thank you for taking the time to leave us a 5 star review. We appreciate your business.

peter man

November 24, 2020

★★★★★

Chad at Hopkins Air had originally designed and installed my AC /heat system. It was worked beautifully from the first day----now 8 years later!! Recently, the tropical storm threw it for a loop---but Luis the knowledgeable and kind service man was over before the end of day and had me up and running. I have worked with several AC companies in the past, but Hopkins takes great pride and care with the level of their workmanship and service to their clients. I highly recommend this company!!

Response from the owner · February 5, 2021

Thank you for taking the time to leave a 5 star review. We are glad we met your expectations!

Stephen Chalhub

August 5, 2020

★★★★★

The entire team at Hopkins Air Conditioning were extremely professional and a pleasure to work with. Not only are they a family run business but they treat you as though you are a part of the family as well. They went out of their way to explain all of our options before the install and made sure we understood everything that was happening along every step of the way. Before the job was finalized they made sure that we were completely satisfied with the results otherwise they weren’t going to leave until this was accomplished. I would like to thank the entire Hopkins team on behalf of my family. Thanks again to Chad (the Owner); Luis (Service Tech); Doug, Xavier, Daniel (Installation Crew); Phil (Comfort Advisor) and Brittany (CSR). I will definitely continue to use your services in the future and won’t hesitate to recommend your company to anyone else looking for a top notch ac company!!!

Response from the owner · August 23, 2020

The pleasure was all on this side. Thank you very much for the business and the kind words. If we can be of any assistance in the future dont hesitate to reach out.

Luke Kalish

July 12, 2020

★★★★★

We found Hopkins Air Conditioning while doing online research for companies that could perform proper "air balancing" of residential homes. We had two previously failed attempts with other AC companies to fix our 10 degree swing of temperate from one side of our house to the other. Other companies simply tried to band aide the situation by turning up the fan speed of the unit which made it worse. Hopkins had all the proper equipment to measure our entire home's air flow to do proper "air balancing." Chad provided us with a proposal for the solution which he thoroughly went over line by line which included installing returns in each bedroom, resizing vents, resizing ducts and replacing old duct work. While the work involved was a lot more extensive than we originally thought we would need, the cost was actually surprisingly reasonable. Doug and Xavier were the technicians that did the initial diagnostic air flow measurements and also performed the work. They were polite, professional, and clean. They did not leave until they ensured everything was working as designed and to specifications of the agreed upon work. It's rare to find a company with such great customer service, professionalism, and politeness. They have customers for life and will be performing our bi-yearly AC maintenance moving forward.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Val K

July 7, 2020

★★★★★

Chad, Evier, Xavier, John, Aaron, Faris, have all been wonderful. On time, professional, respectful. They were recommended to me by a well-respected contractor and it's clear why.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Benedicte

December 13, 2019

★★★★★

Leaving a Review for my Mom who is the Florida Customer :) We truly appreciated Chad's professionalism and dedication. He really went out of his way to find a proper solution for our issue. Being a long time customer it feels good to be treated with such importance. A huge thumbs up!

Response from the owner · December 13, 2019

So happy we were able to resolve the issue for your family. Thanks for taking the time to post a review, we really appreciate it!

Shane Mason

September 24, 2019

★★★★★

Hopkins A/C is awesome! Our two A/C broke down. Chad came out and got the ball rolling ASAP for us to have our new units. The guys worked hard to get the job done in a couple days for both units. When we sold our house the inspector who came out on behave of the new owners had a lot to say about the units in the attic. He said everything was very clean, no short cuts and they even took extra time for detail work. We were so impressed. The entire crew is awesome and I would highly recommend Hopkins Air Conditioning!

Response from the owner · September 25, 2019

It was a pleasure working with your family. Thanks so much for taking the time to give us a review!!