Chad

Nancy L

Wonderful !!! One word to describe Chad/Hopkins Air Conditioning service. Unfortunately my air conditioner stopped working on a Saturday night. Because I have multiple health conditions I called into Hopkins Air on that evening. I got a call back within 20 minutes. On the other end was a man named Chad. He was so polite, calm (the opposite of what I was), reassuring , and knowledgeable. Step by step he asked me questions to help him diagnose the problem over the phone. He then had me do a simple maneuver to the indoor part of my air conditioning unit, and immediately after that it started working. INCREDIBLE !! I don't know of any other company that would have been so patient and knowledgeable to help me out like he did. To top things off, he called me the next morning to see how I was doing, to see how my AC unit was working, and to set me up with an appointment to service my AC unit. Who does this nowadays? THANK YOU from the bottom of my heart Chad/Hopkins Air Conditioning. The world needs more service people like you !!

Rosmond Mayers

Wonderful service We're happy with Hopkins air Chad is great

Kyle Lauzon

Tech Chad provided Great service. Was on time and work was done correctly and complete.

Suzanne Adele

Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!

Ronnie Reymann

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Michelle Herman

Chad did a great job and was very thorough during the maintenance on our 2 units and also installing a condensate pump to resolve an issue we have with drainage. He also installed UV lights on our 2 units to help with mold issues.

Connie Anderson

Hopkins Air was very quick to respond to a service call within 2 hours. Chad, the service tech was very professional and knowledgeable. He found our problem quickly, and did a thorough check on our entire system to make sure it was cooling properly. I would highly recommend using Hopkins Air!

Tee

Thank you Chad from Hopkins Air for explaining to me about my duct work. How my current duct is not giving enough for the new A/C s efficiency. Looking forward to doing business with you in the future. Thank you, Tami Hayes

Katherine Scavella

Chad was great and efficient!

Kevin White

My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.

Mike Ehora

Hopkins AC is the best. They really take their time and go through your whole system leaving nothing behind. Chad was very knowledgeable and professional. I highly recommend them.

Marcello Serrato

I am very thankful to the great team at Hopkins Air, everyone has been very professional and caring to my needs. I am signed up with their year maintenance and both my air conditioning units have been working perfectly. Thank you to Chad and his great team!