Connie anderson

★★★★★

May 5, 2024 · review of Hopkins Air Conditioning

I emailed Hopkins Air on a Sunday when our air went out. Rich, the service manager called me with an hour and their technician, Gabriel was at my home with 2 hours! Gabriel was very personable, knowledgeable and did an excellent job getting our system back on! A 10/10 rating!

Response from the owner · May 6, 2024

Thank you for your feedback.. We are happy to hear our team was able to meet your expectations.

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Other reviews for Hopkins Air Conditioning

Barry Gilbert

March 2, 2026

★★★★★

Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.

Response from the owner · March 3, 2026

Thank you so much for your wonderful feedback, Barry! We’re glad to hear you had such a positive experience with our team throughout the entire process, and we appreciate your kind words about our service and maintenance.

Russ Drennen

January 17, 2020

★★★★★

I called them up and they came right on time and the work the tech performed was perfect. The only question I had was the price I paid for the flat rate repair, felt it was a bit high, but I understand the flat rate would apply even if they got stuck and it went hours for the repair. over all very satisfied and will use again. Highly recommend.

Response from the owner · January 20, 2020

Thank you very much for the recommendation, that's the best praise we can receive.

Chad Girard

May 28, 2024

★★★★★

They were able to come out later that morning and diagnose the problem with my AC. Then they were able to put in a new system for me the next day. The guys that came out were super professional and did high quality work.

Response from the owner · June 4, 2024

Thank you for taking the time to provide feedback on your recent experience with Hopkins Air Conditioning. We appreciate your business and look forward to serving you again soon.

Epona Jayne

November 29, 2025

★★★★★

The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.

Response from the owner · August 4, 2023

Thank you for your feedback! We are happy to welcome you to the Hopkins family!