January 27, 2025 · review of Hopkins Air Conditioning
zach and logan provided timely and professional service and advice. we had to make several product decisions and we received supportive and easy to understand information on which to base our decision.
Response from the owner · February 6, 2025
Thank you for your feedback. We’re happy to hear our team has met your expectations.
Lewin Usilton
October 22, 2024
Sales person didn’t follow any of our direction on installation requests and didn’t share most of what he said they would do with the installation team! Very disappointed. Poor customer service. Both the sales man and the installation manager tried to talk us out of believing what was said and agreed upon. Just another volume company not quality!!
Response from the owner · October 25, 2024
Sorry to hear there was a communication breakdown. I would be happy to discuss this further with you to see if we can make your experience different. 561-656-4255
Larry Rocco
March 28, 2022
Best response time of any vendor that I have ever used for service or installation. Very professional and they really care about their customers being satisfied. If you do business with these people you will not be disappointed.
Response from the owner · February 5, 2021
Thank you for taking the time to leave a 5 star review. We are glad we met your expectations!
John Duque
May 23, 2025
Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.
Response from the owner · June 6, 2025
Thank you for your feedback. We are happy to hear Brian has met your expectations.
Delray Beach, FL
April 8, 2025
Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!
Response from the owner · April 23, 2025
Thank your feedback!