Imprimés Publicitaires

★★★★★

January 24, 2020 · review of Hopkins Air Conditioning

Outstanding. I have complete confidence speaking with any technician. They actually KNOW their business. Thoroughly. Prompt. Reliable. Prepared. Professional. Love them! Aaron was back today. Still EXCELLENT!!! Aaron and Xavier. Always service perfection!!!

Response from the owner · February 5, 2020

We agree, Aaron & Xavier are excellent. Thank you so much for the praise, it is greatly appreciated.

← Back to all reviews

Other reviews for Hopkins Air Conditioning

Jennifer Lamb

April 14, 2021

★★★★★

I had the pleasure of working with Hopkins for an AC repair. Patrick was the technician and showed nothing but absolute professionalism. My AC was repaired quickly and for a price I felt was reasonable. I will definitely be referring this company in the future and always using them for future repairs. 5 stars!

Response from the owner · April 14, 2021

Thank you for your 5 star review! We are glad to hear Patrick met your expectations on your ac repair.

Cleone Perry

January 8, 2026

★★★★★

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

Response from the owner · January 14, 2026

Thank you so much for this outstanding review, Cleone! We’re thrilled to hear how impressed you were with Gazi’s thoroughness, professionalism, and care for your system. Taking the time to fully inspect, explain potential concerns, and help you plan ahead is exactly the level of service we strive to provide. We’re especially glad he was able to help with the UV light under warranty and offer a fair solution — treating customers with honesty and respect is very important to us. Your confidence and recommendation truly mean a lot, and we appreciate the opportunity to welcome you as a new customer.

Alicia Childers

May 30, 2023

★★★★★

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

Response from the owner · May 31, 2023

Wow! Thank you for all the kind words and we are very pleased to hear we have exceeded your expectations. Thank you for the opportunity to service you. It is customers like yourself that keep us motivated to do what we do and continue to set the bar high with our customer service standards.

Val Oussov

December 5, 2025

★★★★★

I’m very happy with a service provided and especially with Gazi. He was very helpful and knowledgeable

Response from the owner · December 8, 2025

Thank you so much for your wonderful feedback, Val! We’re glad to hear that Gazi's helpfulness and knowledge made a positive impact on your experience with us at Hopkins Air Conditioning.