September 17, 2024 · review of Hopkins Air Conditioning
Miguel always does an excellent job servicing my air conditioner. He has a wealth of knowledge and is always eager to share quick tips to keep my family’s system functioning properly.
Response from the owner · September 22, 2024
Thank you for your feedback. We’re happy to hear. Miguel has met your expectations.
Lewin Usilton
October 22, 2024
Sales person didn’t follow any of our direction on installation requests and didn’t share most of what he said they would do with the installation team! Very disappointed. Poor customer service. Both the sales man and the installation manager tried to talk us out of believing what was said and agreed upon. Just another volume company not quality!!
Response from the owner · October 25, 2024
Sorry to hear there was a communication breakdown. I would be happy to discuss this further with you to see if we can make your experience different. 561-656-4255
Cora Ciaffone
July 14, 2025
My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.
Response from the owner · April 24, 2024
Thank you for your feedback. We are happy to hear John has met your expectations.
Sharon Cody
July 27, 2023
I have a service contract with Hopkins. I have dealt with other HVAC companies in the past. Hopkins is by far the best. Miquel is the technician I do business with. He is available for questions, honest, pleasant and reliable.
Response from the owner · March 17, 2022
Thank you for your feedback!
Kathy Curley
April 2, 2025
Zachary came out and did a maintenance service on our ac unit. He showed me the unit really needed it. I saw how really important the maintenance is because our unit is only a year old.
Response from the owner · April 5, 2025
Thank you for your feedback. We’re happy to hear Zack has met your expectations.