Emergency Service

sheridy hall

Excellent service. Called for emergency service today, Sunday and our Technician, Gazi, arrived within a few hours. Very professional, knowlegable and friendly. Knew exactly what to do. Thank you for the great service. Scott and Sheridy Hall

Harry & Bev DiCicco

Had a floor person break a pipe on my air conditioner and didn’t tell me. When I found the air conditioner leaking profusely I ran and called Hopkins because they take care of my unit normally. They came out fixed it immediately and all is well now. So happy to be with them😊 BKD

Joyce Lehnert

I highly recommend Hopkins Air Conditioning.My ac unit broke on Tuesday night n they came right over. I needed a new ac unit and they came on Wednesday and installed a new one. On Wednesday the installation manager came over to inspect the installation. All of their techs were very professional, courteous,and knowledgeable. They went above n beyond. You guys are awesome. Thank you so much.⭐⭐⭐⭐⭐

James Grogan

Jonah was amazing. He came over within 20 miniutes and stayed until he got the job done on a Saturday. I was having family in fro Boston during a blizzard and he saved the weekend Highly recommend Hopkins

Jean Smith

Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.

Tanya Zeo

Miguel was awesome he went way beyond in customer service. My a/c stopped running on Friday he came when I called asap. Advised of problem but told me parts dept were closed they have part in stock but he will not be able to get it until Monday. Wow to my surprise he was at my door 9am on Saturday morning. He fixed the problem. For years I have had a contract with ECM which is very expensive and never had anyone that treated me with such great customer service. I would rate them 10 plus.

John Smitj

Amazing service! Our air conditioner went out on a Sunday of a holiday weekend and they still came within a few hours of our call. Eduan was efficient and solved the issue within minutes of his arrival. Much appreciated relief on a hot summer day. Highly recommend this company!!!

Zoe Smith

Edwin was absolutely amazing! Was able to come out as an emergency visit when we got to our rental and the AC was out. He was very professional, friendly, and speedy with his work! 12/10 would recommend.

Ed Marod

Just WOW. We talked to multiple providers before we replaced our 10 year old 3 compressor 3 airhandler system about six weeks ago. Everyone but Hopkins was just trying to sell us what they had. Hopkins listened to what we wanted and put together a system with the latest technology to get it done, including adding a damper system to make 3 zones out of 1 on our second floor. In the process they also replaced a damaged supply line that they had to thread through attic and wall trusses in our 40 year old house. When we had a sudden need for service on a Saturday afternoon, Hopkins got a technician to our house by 6:30 and got the balky unit running like a charm by 8:00. Great perfornance. Love these folks!

Dana Lauterwald

Hopkins saved us again on a very hot day. Thank you Ervine, for your kindness and professionalism. It’s such a relief when the help you call, actually helps. 2025 Our air conditioning went out in our home, right before Xmas. Fortunately, Hopkins had someone here in no time, and the tech Gazi, had our issues fixed quickly and efficiently. He was very informative and offered us future solutions. Thank you Gazi. 2024

Sam Silversmith

I came home to no A/C today. I have a service contract with Hopkin’s Air, so of course, I called them. They went over and beyond my expectations, and had a service man to my house within two hours. That alone would be enough to earn a five star review. On top of that, Eduan, the technician that arrived was outstanding. He diagnosed and fix the problem quickly and neatly. I highly recommend Hopkin’s and Eduan to anyone needing in need of service or a new A/C.

Lloyd Estes

Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.

Robert Chambers

Sophia was amazing. We had an issue at 5 pm and Sophia came right away and got the air back running in no time. I highly recommend Hopkins Air Conditioning 👍

Julie

Zachary was tech who was here the other day for our bi-annual service maintenance. He, like all of the other techs who have done work for us, was professional, friendly, knowledgeable , and efficient. We found Hopkins Air when we had an ac emergency (recommended by our neighbor), and from that point forward I have nothing but positive feedback!

Stephen Markward

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

Payton C

We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!

Chad Firsel

These guys were amazing! They attended to us during an emergency and then we bought a new unit from them. They were kind, professional and I would recommend them. Jasper is the man!!!

Margaret Kirkby

Sophia was very polite and thorough in her service of our two air conditioning units today. I have always had great service and response time from Hopkins whether it was a routine service or an emergency. I highly recommend them.

Collectibles Cafe

Hopkins Air came out to us during an emergency with our a/c. Extremely informative and trustworthy. Highly recommend.

Shelly Leatherman

Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻