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Hopkins Air Conditioning

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Employee

Donat

Donat is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 18 verified reviews averaging 5.0★ (100% positive).

18mentions
5.0★avg rating when named
100% positive
Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.
Catherine Freed

Reviews mentioning Donat

June 3, 2026

Catherine Freed

Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.

June 1, 2026

Jane Trevisan

Hopkins is the best. Very responsive and reasonable pricing. Love their tech Donat

May 29, 2026

Jon Wolfrom

Was a checkup of the system under the monthly plan. Donat was friendly, knowledgeable and professional. I have done business with this company for about 6 years. I highly recommend them.

Response from owner

Thank you so much for your wonderful feedback, Jon! We're glad to hear that Donat was friendly, knowledgeable, and professional during your system checkup, and we truly appreciate your continued support over the past six years. Your high recommendation means a lot to us!

May 31, 2026

May 22, 2026

Patty Rossi

Hopkins Air were on time, professional and did all the maintenance. I am very happy with my service and will continue to use them. Donat was my air service man and he was pleasant, kind and answered all my questions about what his recommendations were and why.

Response from owner

Thank you for your feedback!

October 27, 2022

May 6, 2026

Will McGuire

The service guy Donat was very thorough cleaned up after and was very efficient. Would highly recommend this gentleman

Response from owner

Thank you for feedback.

April 5, 2025

May 4, 2026

Doug Bender

Donat was excellent. Efficient and very knowledgeable. Great to have him continue to service our equipment. I have requested him for our next service appointment.

Response from owner

Thank you very much for your business and the wonderful review. We’ll be sure to pass the positive remarks on to Aaron.

January 8, 2020

March 23, 2026

Ron Zee

I can't say enough positive things, Prompt, polite and professional. Highly recommend Donat the tech from Hopkins AC did outstanding service I highly recommend.

Response from owner

Thank you for the 5 star review. We are glad we met your expectations.

January 18, 2022

January 20, 2026

Helene B. Vulpis

Thank you Hopkins air for sending a fabulous service tech Donat Decani to maintain the maintenance of my air conditioner. I have been doing business with Hopkins the past 3 years and the same tech Donat Decani serviced me with his skill, technique and knowledge once again. Doing business with Hopkins releases the worry if there is a problem. I, get immediate service..and it is always fixed.

Response from owner

Thank you Ms. Vulpis for your review. We look forward to continuing to met your expectations!

August 5, 2023

November 20, 2025

Neil Casa

Donat was courteous and professional. The work was completed in a prompt manner.

Response from owner

Thank you for your feedback.

November 24, 2023

August 25, 2025

Tim Culhane

Donat the service guy was awesome. Very thorough and knowledgeable

Response from owner

Thank you for your feedback.

October 5, 2022

August 11, 2025

Jeff Broadhead

Donat was very professional and he did an excellent job on our systems!

Response from owner

Thank you for your feedback. You’re happy to hear John and our team was able to meet your expectations.

February 19, 2025

July 25, 2025

Gabby David

Just had Donat the Hopkins technician over and he assessed my problem and solved it.Had to call the Hopkins supervisor about a potential charge and the supervisor was very fair in working with me due to having previous maintenance done 3 months prior.I appreciate his fairness and communication on the matter.Solid customer service.Thank you

Response from owner

Thank you so much for your positive feedback, Gabby! We're glad to hear that Donat and our supervisor were able to resolve your issue with fairness and clear communication. We truly appreciate your support and look forward to assisting you again in the future.

July 28, 2025

July 25, 2025

David Carter

Donat was very knowledgeable, professional and provided good advice about maintaining and servicing the system.

Response from owner

Thank you for your feedback.

September 28, 2023

July 12, 2025

Karen Laubenthal

Donat was on time and gave our air a tune up. Thank you, Donat, you were thorough and worked quickly. Thanks, Hopkin’s Air.

Response from owner

Thank you for feedback. We’re happy to hear John has met your expectations.

August 3, 2024

July 9, 2025

Kristy Slivka

Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!

Response from owner

Thank you for your feedback!

August 14, 2023

April 1, 2025

Clay Moran

Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.

Response from owner

Thank you for your feedback. We are happy to hear done that has met your expectations.

April 5, 2025

March 19, 2025

Ron S

Donat the Technician was very thorough and explained patiently all the checking he was doing. He found a potential problem that could prevent my air conditioner from working ; a contact that was almost burned out.

Response from owner

Thank you for your feedback.

March 25, 2025

February 25, 2025

Viktoryia Vada

Excellent service from Hopkins Air Conditioning! From scheduling the appointment to completing the repair, everything was seamless. The technician, Donat, was professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained everything clearly, and had our AC running perfectly in no time. Honest pricing and top-notch customer service.

Response from owner

Thank you for your feedback. We are happy to hear our team has met your expectations.

March 5, 2025