Communication & Transparency

Ellie Awad

Miguel was very professional and worked diligently to clean the unit inside and outside He did a great job while explaining other things I might consider in the future.

Mike and Tami Crowley

Hopkins responded immediately to my call, diagnosed the problem, obtained the part and repaired in 48 hours. They kept me informed throughout the process through their courteous staff and skilled technicians. Very pleased. Thanks to all!

Rich Allaire

Technicians were great! Very professional and gave detailed explanation of what was wrong and what they were doing.

Patrick Thompson

The Technician was on time and took time to explain the process he was about to undertake. He involved me in the process and asked if I had any questions throughout the maintenance project. I really appreciate his expertise and patience during the process.

Samuel Zalowitz

The representative did a thorough inspection of both systems and made adjustments to improve the airflow output. He answered all our questions and concerns.

Lalan ShriKam

Loved Ramniez - very patient and explained everything. Got the system back up and running. Very straightforward company, clear communication

Luvlavidaboca

Phone staff are friendly; company texts you with the time frame & name techs will arrive; they then text to say Tech is on the way; They are on time & are communicative. Most importantly, they make an effort to provide same day service when the a/c isn't working. Very happy with Hopkins A/C.

Sherri Kevoe

Very efficient and kept updating time of appointment. Thoroughly checked system under warranty maintenance

Norah Grubmeyer

Hopkins kept me updated about what time they would arrive. Tech was friendly and efficient.

Laura

Jonas was a very prompt and nice tech. He explained everything about what he did - in detail!

Linda Laverty

Excellent service. Explained in detail the work that needed to.be done. Very professional.

Doreen Spinelli

Courteous and professional. Took the time to explain everything clear clearly.

ken Lew

Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.

Scott M

Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.

Barbara Nicho

Great communication, on time, thorough inspection.

renee taylor

Very Professional - The Service Person had good communication skills, explaining what was needed into b repaired in my AC.

Marie Roth

Very polite, professional and effective! Great communication very pleased with this service.

Esther Zaretsky

EDUAN did a great job and explained things well

David Lopes

Gazi was extremely thorough and professional. He walked me through every step of the cleaning and maintenance procedure and showed me what he was doing. He took pictures before and after and presented those to me. I’m extremely happy with the service that he provided.

Karen E. Thomas

October 2, 2025: Eduan kindly notified me that he was on his way to help set up Iflo with our WiFi. He was punctual, professional, and efficient. He was also patient in making sure that I understood how to use the Iflo App, as technology is not my strong suit. I couldn’t have been happier with the service I received today! 👍👍👍

Cammi Clara

David was very personable, knowledgeable and professional. He took time to explain what he was doing as well as share specifics around what he would suggest to prolong the life of our HVAC system. I would highly recommend David as Hopkins Air for their service.

Donna McMahon

Thx Hopkins technician Gazi was excellent, professional , courteous & explained everything to great understanding , great job

Tee

Thank you Chad from Hopkins Air for explaining to me about my duct work. How my current duct is not giving enough for the new A/C s efficiency. Looking forward to doing business with you in the future. Thank you, Tami Hayes

Brandon Hernandez

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Delray Beach, FL

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

Karla Ram

My technician Sophia was fantastic! She took the time to explain to me the issues she found with my unit and answered all my questions and made recommendations.

Sonseray230

I recently had a new air conditioning unit installed by Hopkins air conditioning, and I couldn’t be happier with the experience! Kevin and Karel were both absolute professional, courteous, and highly skilled. They did an outstanding job with the installation, ensuring everything was set up perfectly and leaving the workspace spotless. On top of that, they took the time to walk me through the new thermostat, making sure I fully understood how to use it. I highly recommend Hopkins for their top-notch service and exceptional team. Thank you, Kevin and Karel, for a job well done!