Business Owners:Activate your site →
Hopkins Air Conditioning

Contact

Get in touch with Hopkins Air Conditioning

By submitting, you agree to be contacted about your request.

Employee

John

John is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 24 verified reviews averaging 5.0★ (100% positive).

24mentions
5.0★avg rating when named
100% positive
Ducts needed cleaning from layers of drywall dust caused by recent remodeling. Our techs John & Dave did a great job, showed us pictures of our ducts before & after. We can now breath normally. Thanks Hopkins!!!
Deborah Astemborski

Reviews mentioning John

April 13, 2026

Deborah Astemborski

Ducts needed cleaning from layers of drywall dust caused by recent remodeling. Our techs John & Dave did a great job, showed us pictures of our ducts before & after. We can now breath normally. Thanks Hopkins!!!

Response from owner

Thank you for your 5 star review! We are glad to hear our team met your expectations!

February 3, 2023

March 17, 2026

Larry Rubin

John was exceptional in explaining work that was done and the detail of the work performed Scott was very thorough and professional I have been a customer for 18 years for installation, maintenance and repairs. Hopkins A/C is professional, reliable and honest. What more could you want?👍

Response from owner

Were glad to hear John provided you with 5 Star Service.

October 4, 2020

March 15, 2026

Joan Liman

John, my technician, was excellent. Prompt, polite and professional. Highly recommend.

Response from owner

Thank you so much for your wonderful feedback, Joan! We're glad to hear that John provided excellent service and appreciate your high recommendation!

March 16, 2026

March 4, 2026

Jeff Bray

John was very professional and solved the issue

Response from owner

Thank you so much for your wonderful feedback, Jeff! We're glad to hear that John was professional and effectively solved the issue for you.

March 7, 2026

February 27, 2026

Sheryl Kamen

Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you

Response from owner

Thank you so much for your wonderful feedback, Sheryl! We’re glad to hear you appreciated the time and care we put into our service, and we look forward to serving you again at Hopkins Air Conditioning!

February 19, 2026

February 18, 2026

Melissa Haluska

Hopkins air conditions was the only company that answered my call late at night for an AC issue I had. They came out the next morning and immediately diagnosed and fixed the issue. Needless to say my AC has been running fine since. Thank you Hopkins! Still using Hopkins years later, thanks John at Hopkins!

Response from owner

Thank you for your 5 star review.

February 6, 2021

January 15, 2026

Jody Lane

Great service from John!

Response from owner

Thank you for your feedback

April 16, 2024

December 15, 2025

Elizabeth

We had a system replacement with Hopkins Air and they are great. John Johnston was so pleasant and intelligent about his work that we chose his company to do our replacement job. They are also reasonably priced and their technicians were friendly, tidy, and capable.

Response from owner

Thank you so much for your wonderful feedback, Elizabeth! We’re glad to hear that John and our team made your system replacement a positive experience, and we appreciate your kind words about our service.

December 16, 2025

December 12, 2025

Cindy Bowles

I'm so happy that I found Hopkins Air....I moved to this area about 7 years ago, and have bounced around trying to find an HVAC service that is above and beyond......Luckily, I finally found the one with John, at Hopkins Air. So thankful!!

Response from owner

Thank you for your feedback.

February 9, 2024

November 19, 2025

Peter Kramer

John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.

Response from owner

Thank you for your 5 star review! We are glad to hear John met your expectations!

March 31, 2022

November 12, 2025

Oscarina Torres

I made the right decision when I decided to contract HOPKINS to keep up with my AC unit maintenance; they do such a great job, John Johnston (AC Tech) is very reliable, professional, have the right technology tools to keep your unit performing more efficiently, he goes over the performance test results in detailed with you and gives you lots of tips that would save you money every month.

Response from owner

Thank you for the great review!

October 4, 2020

November 11, 2025

Gilbert Knauer

We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!

Response from owner

Mr Knauer, Thank you very much for your business. We're so happy to hear that your recent installation went well. As always anything we can do for you in the future please do not hesitate to contact us.

February 23, 2018

November 3, 2025

Ronnie Reymann

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Response from owner

Thank you so much for your fantastic feedback, Ronnie! We’re glad to hear about your positive experiences with our team at Hopkins Air Conditioning and appreciate your continued trust in us for your projects.

November 4, 2025

September 29, 2025

GG

John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!

Response from owner

Thank you for your feedback.

October 25, 2024

July 30, 2025

Alison Hammonds

Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!

Response from owner

Thank you for your feedback. We are happy to hear John and our team was able to meet your expectations.

December 19, 2023

June 25, 2025

Matthew Darnall

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!

Response from owner

Thank you for sharing your experience, Matthew! We're glad to hear that John, Yoan, Alberto, and Pedro provided you with such great service, and we appreciate your recommendation as we continue to strive for excellence at Hopkins Air Conditioning!

June 26, 2025

June 16, 2025

Jorge Mundo

John and his team were great as always. Only trust them with my AC. Don’t go anywhere else.

Response from owner

Thank you for your feedback!

October 24, 2022

June 5, 2025

Janette Hernandez

6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.

Response from owner

Thank you for your 5 star review! We are glad to hear John met your expectations!

May 14, 2021

April 12, 2025

Tina Sweets

Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻

Response from owner

Thank you for your feedback. We are happy to hear we were able to meet your expectations. Welcome to the Hopkins family.

April 23, 2025

April 2, 2025

Denver Burdette

John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !

Response from owner

Thank you for your feedback.

February 19, 2024

March 24, 2025

Vic Nee

Get professional service! 100% recommend John!!

Response from owner

Thank you for your feedback.

October 12, 2024

March 4, 2025

Tom Jennings

Great service -ontime - john very knowedgeable Gave us detailed and honest briefing !

Response from owner

Thanks for taking the time to leave us a review!

November 9, 2020

February 13, 2025

Steve Loomis

John 3 was friendly, personable, and his presentation was concise, and backed with data.

Response from owner

Thank you for your feedback.

February 19, 2025

February 10, 2025

p c

Please ask for John at Hopkins. Everyone at the company is really nice. They will give you a window of 2 hours instead of "maybe" today so you don't have to wait forever. Their annual maintenance package is a great deal. John is fair, prompt and excellent at what he does. I tell all my friends about Hopkins, by far the best service in a long time. I have been with them for 3 years now.

Response from owner

Thank you for your feedback. We are happy to hear that John has met your expectations.

September 13, 2023