John

100% positive

John is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 72 verified reviews averaging 5.0★ (100% positive).

Mentions
72
Avg rating when named
5.0
Positive sentiment
100%

Reviews mentioning John

Jeff Bray

March 4, 2026

★★★★★

John was very professional and solved the issue

Response from the owner · March 7, 2026

Thank you so much for your wonderful feedback, Jeff! We're glad to hear that John was professional and effectively solved the issue for you.

Sheryl Kamen

February 27, 2026

★★★★★

Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you

Response from the owner · February 19, 2026

Thank you so much for your wonderful feedback, Sheryl! We’re glad to hear you appreciated the time and care we put into our service, and we look forward to serving you again at Hopkins Air Conditioning!

Melissa Haluska

February 18, 2026

★★★★★

Hopkins air conditions was the only company that answered my call late at night for an AC issue I had. They came out the next morning and immediately diagnosed and fixed the issue. Needless to say my AC has been running fine since. Thank you Hopkins! Still using Hopkins years later, thanks John at Hopkins!

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Elizabeth

December 15, 2025

★★★★★

We had a system replacement with Hopkins Air and they are great. John Johnston was so pleasant and intelligent about his work that we chose his company to do our replacement job. They are also reasonably priced and their technicians were friendly, tidy, and capable.

Response from the owner · December 16, 2025

Thank you so much for your wonderful feedback, Elizabeth! We’re glad to hear that John and our team made your system replacement a positive experience, and we appreciate your kind words about our service.

Cindy Bowles

December 12, 2025

★★★★★

I'm so happy that I found Hopkins Air....I moved to this area about 7 years ago, and have bounced around trying to find an HVAC service that is above and beyond......Luckily, I finally found the one with John, at Hopkins Air. So thankful!!

Response from the owner · February 9, 2024

Thank you for your feedback.

Peter Kramer

November 19, 2025

★★★★★

John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.

Response from the owner · March 31, 2022

Thank you for your 5 star review! We are glad to hear John met your expectations!

Gilbert Knauer

November 11, 2025

★★★★★

We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!

Response from the owner · February 23, 2018

Mr Knauer, Thank you very much for your business. We're so happy to hear that your recent installation went well. As always anything we can do for you in the future please do not hesitate to contact us.

Ronnie Reymann

November 3, 2025

★★★★★

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Response from the owner · November 4, 2025

Thank you so much for your fantastic feedback, Ronnie! We’re glad to hear about your positive experiences with our team at Hopkins Air Conditioning and appreciate your continued trust in us for your projects.

GG

September 29, 2025

★★★★★

John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!

Response from the owner · October 25, 2024

Thank you for your feedback.

Alison Hammonds

July 30, 2025

★★★★★

Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!

Response from the owner · December 19, 2023

Thank you for your feedback. We are happy to hear John and our team was able to meet your expectations.

Matthew Darnall

June 25, 2025

★★★★★

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!

Response from the owner · June 26, 2025

Thank you for sharing your experience, Matthew! We're glad to hear that John, Yoan, Alberto, and Pedro provided you with such great service, and we appreciate your recommendation as we continue to strive for excellence at Hopkins Air Conditioning!

Janette Hernandez

June 5, 2025

★★★★★

6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.

Response from the owner · May 14, 2021

Thank you for your 5 star review! We are glad to hear John met your expectations!

Tina Sweets

April 12, 2025

★★★★★

Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻

Response from the owner · April 23, 2025

Thank you for your feedback. We are happy to hear we were able to meet your expectations. Welcome to the Hopkins family.

Denver Burdette

April 2, 2025

★★★★★

John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !

Response from the owner · February 19, 2024

Thank you for your feedback.

p c

February 10, 2025

★★★★★

Please ask for John at Hopkins. Everyone at the company is really nice. They will give you a window of 2 hours instead of "maybe" today so you don't have to wait forever. Their annual maintenance package is a great deal. John is fair, prompt and excellent at what he does. I tell all my friends about Hopkins, by far the best service in a long time. I have been with them for 3 years now.

Response from the owner · September 13, 2023

Thank you for your feedback. We are happy to hear that John has met your expectations.

Linda Moran

January 26, 2025

★★★★★

Office and tech staffs are very pleasant, courteous and professional. They always arrive on time and work quickly and efficiently. We have been using them for the past 25 years thru different ownerships. The service has always been great and you always get call-backs even on the weekends or during holidays when it is important. I posted this a couple of years ago and reiterate everything said above. The personel and the service continue to be the best. They responded to our call yesterday, Saturday, when we had no heat. Irene walked us thru what to do with the breakers going and checked in with us numerous times to see if it was working. When it wasn’t, she sent John 3 who has been servicing us for a few years, and the problem with the thermostat was resolved reasonably quickly. Irene was absolutely fabulous and deserves. Combat pay or a big bonus for having to deal with irate customers during the coldest day of the season and on a Saturday. She was calm, patient and extremely professional and kept calling back to check to see our status. John is our usual tech and is always cheerful, efficient, quick and professional. He is great. He and Irene are great representatives of Hopkins Air Conditioning!!

Response from the owner · January 19, 2023

Thank you for your feedback!

Shari Murnane

January 21, 2025

★★★★★

Gazi did a great job today.Hopkins Air is always 5 star in service. We have been using their services since 2013. Our tech, John, just came out to do our maintenance and advised us that our coil needs replaced. He was very thorough and showed us where the parts were starting to fail. He always does a fantastic job every time he comes out. We appreciate having a company that maintains high standards and alerts us when we are about to have an issue so that we can correct the problem before there is damage to our unit. You will not go wrong in choosing Hopkins Air for all your AC/Heating needs. We recommend them to everyone.

Response from the owner · June 10, 2021

Thank you for your 5 star review. We are glad John and our company continue to meet your expectations.

minh phuc Tran

January 16, 2025

★★★★★

A scheduled check up for my HVAC. John is a nice, patience, and excellent technician. I am learning more about how to keep my AC in good condition from him. Thank you very much for your excellency work.

Response from the owner · March 20, 2023

Thank you for your feedback! We are glad to hear John met your expectations!

Lisl Ewing

January 4, 2025

★★★★★

AC started blowing warm! Called Hopkins out at 830 am and John rearranged his schedule and came right out! Perfect experience! We are renovating our house this summer and will definately be using Hopkins! Ty

Response from the owner · August 4, 2023

Thank you for your review! We are happy to hear John and our company has met your expectations.

Ms Isaac

January 3, 2025

★★★★★

John with Hopkins Air Conditioning arrived as scheduled, he was extremely professional, and he took the time to explain everything to me. Service was superb! I would recommend.

Response from the owner · January 10, 2025

Thank you for your feedback

rian mcmahon

November 19, 2024

★★★★★

Hopkins is the example of a company that is well run,great employees and quality work.From the first phone call to request a assessment from a previous hack a/c company where John Johnston field mgr had a clear and concise discussion with us and presented options to end this unpleasant situation. Brien the installation mgr came after we chose to go with all new outside/inside equipment,new upgraded ductwork and supply lines.The duct crew that installed was fantastic,professional, and never complained about ripping out wet nasty old poorly installed ductwork.The installation crew was way above the norm and left us totally impressed with their quality professional work . All crews throughout the process were extremely neat in the workspace. When making such a large monetary decision we feel fortunate we chose Hopkins a/c

Response from the owner · December 7, 2024

Thank you for your feedback. We’re happy to hear John and our team has met your expectations.

Dr. Romar Rochet

October 2, 2024

★★★★★

John is super knowledgeable and treated me like family. Honest. Friendly. Straight forward. So grateful to have him servicing our system.

Response from the owner · October 12, 2024

Thank you for feedback.

Steve Kerley

September 28, 2024

★★★★★

John was great! Hopkins Air Conditioning got the job done quickly at a reasonable cost. I would absolutely recommend them to anyone looking for honest, reliable service.

Response from the owner · October 1, 2024

Thank you for your feedback. We are happy to hear John has met your expectations.

Lainie Roldan

September 28, 2024

★★★★★

John is amazing - he always comes on time - is extremely professional and fixes any issue. I highly recommend.

Response from the owner · October 1, 2024

Thank you for your feedback. We’re happy to hear. John continues to meet your expectations.

Julie Vidal

September 18, 2024

★★★★★

I have been a customer with Hopkins Air Conditioning for 33 years. I am always pleased with the professionalism of the staff and of my A/C technician John Anytime I have ever had a issue with my A/C which isn’t very often they have always quickly fixed the problem in a timely manner.They also do a thorough maintenance every six months, which I have a maintenance contract for. I can’t imagine using any other company for my A/C needs. I would not trust anyone other than Hopkins Air Conditioning with my a/c unit. They are honest, professional and dependable.

Response from the owner · May 16, 2020

Thank you for your loyal business all these years, it is greatly appreciated.

Sabrina Barron

September 11, 2024

★★★★★

Wonderful! I excellent customer service. Friendly, reliable. I have nothing bad to say and will continue to be a customer! John 3 is the best!

Response from the owner · September 12, 2024

Thank you for your feedback. We’re happy to hear. John has met your expectations.

Becca Ramsey

July 15, 2024

★★★★★

My AC broke just before the July 4th holiday. Hopkins called me back right away and John was able to come out and get it fixed on the 5th. Very nice and knowledgeable staff from front desk to the techs. Great experience, thanks!

Response from the owner · July 18, 2024

Thank you for your feedback. Glad we could get you cooling again for the holiday weekend!

C

May 31, 2024

★★★★★

May 31, 2024 Just had iflo auto HVAC drain cleaner installed. John our tech is awesome! May 23,2024 John is the best service tech ever. Professional, Smart, and solution and preventive maintenance oriented. Completely trustworthy! July 19, 2023 As usual Hopkins provided our six month servicing and the technician, Scott, was extremely professional, knowledgeable and thorough throughout our scheduled maintenance. He was also very helpful in explaining the nuances of our two HVAC systems and mini split and ways to effect a better air purification system, Because of Scott’s specific expertise and common sense explanations, we upgraded our system with a “Germicidal UV Light System on both of our Carrier HVAC units. Scott was super detailed and extensive in ensuring he serviced all of our systems with the greatest of care and diligence. Everyone at Hopkins the technicians, office personnel, service and supply and management put you as the customer first. The company stands behind their products and service without hesitation and has always come through for us with flying colors. Their service and team are always first class with very reasonable pricing; and when you require a service call the schedule ASAP. Hopkins Family, Congratulation on your excellent company and the culture you have built. Because of your outstanding team and the professional installation of our mini/split, insulation and duct cleaning, we’ve changed our long standing servicing provider to Hopkins for all our service and maintenance requirements; and future purchases. Your team of John in sales, Joyce in customer care and the installation team of Andray, Antonio, and Bebeto were bodaciously awesome in every aspect of customer service. We always try and support local businesses in our community and unfortunately, on sone occasions, we’ve been very disappointed in the service and/or follow-up. But at Hopkins, we’re delighted customers and raving fans primarily because of John, Joyce, Andray, Antonio and Bebeto (apologies if I’ve missed anyone) — it’s a helluva a wonderful team! Congratulations. Thank you to everyone. Chase was awesome! Dr.C

Response from the owner · February 18, 2022

Thank you for your 5 star review! We are glad our team delivered exceptional customer service experience!

Trish

April 14, 2024

★★★★★

Top notch company and team.... Field Supervisor John knows his stuff ...... Miguel always knowledgeable and professional... Office staff always friendly and accommodating (Kathy & Joyce are only names I can recall right now). Brien w install crew (Ryan) has a great team ....

Response from the owner · April 16, 2024

Thank you for your feedback. We are happy to hear our company has met your expectations.

Elizabeth Plakhotnaya

October 20, 2023

★★★★★

We had a problem with our AC unit and called Hopkins Air Conditioning for diagnostics. We were very pleased with the expertise and services provided by John J. He was polite, professional and efficient. John showed knowledge and work ethics. He was very pleasant to work with. I highly recommend Hopkins Air Conditioning and will be using them again in the future.

Response from the owner · October 26, 2023

Thank you for your feedback! We’re happy to hear John and our company has met your expectations.

Jeffrey Swaim

October 20, 2023

★★★★★

Finally a company that truly STANDS BEHIND THEIR WORK!!! I have had multiple AC Companies come out and put bandaids on my A/C issues. These other companies did not address the issues I was facing. I have a two story house that wasn’t cooling evenly between floors and sweating vents. Hopkins A/C was highly recommend from one of my co workers. I contacted them and they were quick to respond. JOHN came out, assessed the situation, and came up with his solution as to what would fix the problem. His solution was to Install a new more energy efficient system, add another return vent, and seal off my attic. The best part was I had a brand new AC Installed the very next morning. Immediately after the installation I noticed the improvement of the power usage but I still faced the unbalanced cooling issue between the 1st and second floor and sweating ducts. I sent John a text message with my concerns and he scheduled a visit the very next day. John came out and developed another plan to help with the uneven cooling between floors. Bottom line up front… I truly believe in this company, they stand behind their work and John has been awesome.

Response from the owner · October 20, 2023

Thank you for your feedback. We are happy to hear John and our team has exceeded your expectations. We look forward to continuing to exceed those expectations moving forward.

Dave Jockenhoefer

August 7, 2023

★★★★★

John the technician was the best ever. He was helpful to the max. I feel so much better now that the new thermostat is installed. However, it won’t link to my wifi.

Response from the owner · April 10, 2023

Thank you for your review!

Kelly Morgan

June 24, 2023

★★★★★

Truly amazing service! Came out on a Saturday morning on time. Assessed the issue immediately. John was very knowledgeable and went out of his way to explain the details. He couldn’t access all areas of the system and is returning Monday to follow up and not charging for an additional service call. Their maintenance plan is worth it!

Response from the owner · June 27, 2023

Thank you for your review. We are happy to hear John has met your expectations.

Ana Vallejo

June 12, 2023

★★★★★

I’ve worked with many vendor and with ease I can say Hopkins AC is by far the best around! We have never had a bad experience with them. Love how responsive and punctual they are! John is the absolute best. He is knowledgeable and always willing to further explain anything. Overall the best tech I’ve worked with.

Response from the owner · October 14, 2022

Thank you for the feedback!

Michael Kelly

May 2, 2023

★★★★★

Mike and Jean Kelly recently had one of our A/C units fixd, after technician found that there was a broken PVC pipe that had NOT been sealed. Thank you. Also, could one of your technicians replace the rooted straps used to tie unit to concrete base. Thank you Hopkins!!! John is awesome!!!

Response from the owner · May 16, 2020

Mr Kelley, thank you very much for your business. We’re so happy that the installation of your new system went smoothly. If we can be of any help in the future don’t hesitate to call. Thanks again....Hopkins Air team.

LEON

April 10, 2023

★★★★★

Great experience with Hopkins AC. John was extremely professional..He took care of the maintenance of my AC unit and provided a comprehensive diagnostic not the system and some flaws in the installation.

Response from the owner · April 27, 2022

Thank you for your 5 star review! We are glad John and our company have met your expectations!

Stephanie Wilber

March 8, 2023

★★★★★

Hopkins provides very quick and high quality service! My AC unit started having issues and John was able to come out and diagnose it within 2 hours of calling in. He was very professional and eager to provide low rates for high quality work!

Response from the owner · March 9, 2023

Thank you for your feedback! We are pleased to hear John met your expectations!

Gunnar Hildemann

January 2, 2023

★★★★★

We just bought a 20 year old townhouse that need the Lennox HVAC repaired. John was the most knowledgable, professional HVAC person I have ever dealt with. He gave advice that saved us from doing huge future repairs. That’s worth a lot! Thank you John

Response from the owner · January 5, 2023

Thank you for your 5 star review! We are glad to hear John met your expectations!

Nancy Cordero

November 11, 2022

★★★★★

Hi John J was very patient and explained in detail , he looks very professional. The way he explained everything gave me to understand that he has years of experience in A/C and that he knows 100% his area of work. I'm very happy with his service! God bless him.

Response from the owner · November 7, 2021

Thank you for your 5 star review!

Brenda Torres

November 7, 2022

★★★★★

The technician John Johnston, was very professional from day one explaining me everything that my a/c has and what to be done and came on time. I recommend this company to anyone and definitely will call them again when needed.

Response from the owner · November 7, 2022

Thank you for your 5 star review!

Ezequiel Brito

November 7, 2022

★★★★★

This company have a great team and customer service. John Johnston was on time, honest and professional. He was very patient explaining me what was going on with my unit.

Response from the owner · November 7, 2022

Thank you for your 5 star review!

Jacqueline Lane

November 4, 2022

★★★★★

Hopkins has always been our go to for HVAC needs, but I want to take a second to say that not only is there service always top notch, but it the the employees and servicemen that make the experience even better. Today I called at 8 am and by 930 John was at my door. John was professional, took the time to educate me and made me feel like a valued customer. John was over the top and really enjoyed him coming out today. Thanks to Hopkins and thanks to John!!

Response from the owner · November 7, 2022

Thank you for your 5 star review!

Lynn Dulin

October 18, 2022

★★★★★

3 previous visits in 5 months from a home warranty contractor. Never got it right...well only for a month or so then no A/C again. Got a recommendation about Hopkins. John showed up the next day after I called. He did trouble shooting- found some significant issues - not catastrophic but would cause constant issues. Now, with Hopkins on the job, I truly feel that HVAC is under control and the issues resolved. I was there personally and saw everything that was done! This was NOT a wall job. Funny, not funny. Seriously....I recommend this Company. Great job and done quickly not 3, 4, or 5 days wait for service.

Response from the owner · October 18, 2022

Thank you for your 5 star review!

Sue Townsend

June 8, 2022

★★★★★

I cannot say enough positive things about this company. Hopkins air conditioning offered not only the best service, they were honest, punctual, professional, and most importantly kind. Our system unexpectedly broke down during the hot summer. Hopkins was quick to respond. John came out and patiently explained all her options and helped us pick the best system for us in our home. He was very professional and thorough. The installation went smoothly and we are very happy with the way it is working. I will be staying with his honest company for any future needs. Would highly recommend Hopkins air-conditioning. Thank you!

Response from the owner · June 7, 2022

Thank you for your 5 star review! We are glad to hear our company and John met your expectations!

Jo Ellen G

May 12, 2022

★★★★★

John Johnston came out today to address issues we had with not getting enough cold air in my daughter's bedroom. John was able to correct the problem and her bedroom is now very cold. We have had other companies come out over the past 4 years and they were not to help us! We are so appreciative for a job well done! Thank you! David & Jo Ellen Goldberg

Response from the owner · May 13, 2022

Thank you for your 5 star review! We are pleased to know John and our company met your expectations!

D H

April 26, 2022

★★★★★

John did an amazing job. He cleaned our unit and made our unit half as loud as it was prior. All he did was change settings. Very knowledgeable as well. A plus!

Response from the owner · April 27, 2022

Thank you for your 5 star review! We appreciate that John and our company met your expectations!

Avi Baecht

March 23, 2022

★★★★★

John provided our HVAC unit maintenance and he was exceptional. His knowledge of HVAC systems and thorough evaluation was much appreciated. Best experience with an HVAC company ever! Highly recommend.

Response from the owner · April 12, 2022

Thank you for your 5 star review! We are glad to hear John met your expectations!

Marthany Jean baptiste

March 8, 2022

★★★★★

I truly lucked out when I found this company. After having issues with my AC unit I started my dreadful search in looking for someone that was efficient and trustworthy to help me in the process with fixing my air conditioning. After reading the reviews I took a chance on Hodgkins Air conditioning and was so glad I did. It all started with the phone answering service katlyn and Kathya who were so helpful answering all my questions and arranging my service appointment. Then John the AC tech was so informative and patient with us. They made such an impact that I purchase the service program with them. I know for sure I will never have to have the anxiety of AC problems because I’m in good hands with Hodgkins Air conditioning!

Response from the owner · March 8, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations!

Susan Mintz

January 31, 2022

★★★★★

John was right on time Extremely professional, knowledgeable and thorough He was able to identify the a/c issue , inform us as to how it would be repaired gave suggestions for maintaining the a/c in order to have it working at an efficient level and actually fixed an issue I had with The Nest I will definitely tell my friends and family what a great company Hopkins Air. Is .I’m very hopeful to use them moving forward if any other issues arise Great company ! And John was the best mechanic !!

Response from the owner · January 24, 2022

Thank you for your 5 star review! We are glad that John and our company met your expectations!

EDDY ALBERTINI

January 14, 2022

★★★★★

I was in search of a HVAC contactor and came across Hopkins. They called me the same day after filling out a few question. The next day I spoke to John regarding my house inspection report concerns, and he provide me with an estimate and services to take care of the issues. I look forward to working with Hopkins, they are professionals that care about resolving home owners HVAC problems. Eddy 01:14:22 Today Xavier came out and fixed my ac and provide advise on the other units within the house, this is a wonderful company!!!

Response from the owner · February 13, 2021

Thank you for your time to leave us a review.

john roach

January 11, 2022

★★★★★

I hired Hopkins and John was the service tech on the call that sent me a bunch of photos and detailed description of exactly what was going on. These guys are on the game, professional, honest, and know their stuff. They solve problems and want to build a long term relationship! Very fair on the pricing, no gimmicks and run around like I've experienced in the past. John was great to work with and showed up on time!. I would recommend them all day. It's a family business and it shows, they all care. Very high tech with texting, reminders, and documents. thanks!

Response from the owner · May 10, 2021

Thank you for your 5 star review! We are glad to hear John met your expectations!

Joe R

December 29, 2021

★★★★★

I needed a dehumidifier, my house was just dripping. John came out the same day - and rather than sell me a very expensive product I didn't need, he found what the builder's low-bid provider did wrong and fixed it. I signed up for a maintenance contract before he left. I've never been this pleased with the quality or professionalism of a contractor since moving to Florida.

Response from the owner · January 3, 2022

Thank you for your 5 star review! We are glad to hear John and our company met your expectations!

Fin Hanley

December 22, 2021

★★★★★

I called this company and had someone (John) out within two hours. They were professional, informative, honest and extremely pleasant to deal with. Even the actual owner of the company came out right away with a part that was needed for the repair. From the girl who answered the phone (sorry, I forget your name), to the owner and particularly to John, this is definitely a 10/10 company. And this is my first review ever.

Response from the owner · December 22, 2021

Thank you for your 5 star review! We are glad to hear we met your expectations on your ac repair!

othoni

December 1, 2021

★★★★★

Had Mr John J come over to give me a price on replacing my 25 plus year old system. He was punctual, professional and answered my questions and concerns to my standards. One of the most thorough and detailed individual I've dealt with. Got him to replace my system. My new system works extremely well and I'm even more amazed how much less my electric bill is every month now because of his knowledge. Thank you for the great service and quality of work

Response from the owner · December 1, 2021

Thank you for your 5 star review!

Ro

November 9, 2021

★★★★★

My A/C technician was John who was more than courteous to us. He was very professional and informative as we asked questions about our problem. Our home was treated with respect by him as he was very attentive in maintaining workspace cleanliness. Your company is very fortunate to have a technician like him.

Response from the owner · November 9, 2021

Thank you for your 5 star review!

eve roach

November 5, 2021

★★★★★

We are much happier with Hopkins, John is the pro managers here that fixed our previous issues and maintains our investment properties and vacation home. Super knowledgeable, Honest, and takes pride in what they do. You can tell when a company is well run, these guys know how to treat their clients and employees. Highly recommend company and John.

Response from the owner · November 7, 2021

Thank you for your 5 star review!

Sharon Mastronardi

September 14, 2021

★★★★★

Words don't adequately describe just how delighted we were with the service provided by Louis from Hopkins Air Conditioning; this company is amazing!! We have used them for scheduled maintenance on our hvac system,and most recently to install a brand new system in our townhome. John Johnston negotiated a very fair price,and provided us with his direct cell number in the event there were any issues during the install. Upon calling him throughout the process,and after the fact,he was very caring and responsive. I would recommend Hopkins Air Conditioning to anyone seeking any type of hvac service. Top notch company!!! Sharon Mastronardi

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Nicole A.

August 4, 2021

★★★★★

When I say READ THE REVIEWS, I mean it. I taught my mother to do so and when her AC was blowing 88 degrees and we were melting in her house, right to Google we went. She searched through various options for the area and saw the reviews for Hopkins Air and loved everything she saw. The reviews did NOT lie. This company is wonderful from top to bottom; and I don't just hand out compliments and beautifully written reviews for just anyone (haha) John showed up the next day to my mother's house and began checking everything. My mother cannot move on her own right now as she fractured her leg. John had the unfortunate displeasure of having to let us know that the person who was formerly working on her AC unit was putting in the WRONG refrigerant. Not only was John able to find us an affordable new unit, but a great payment plan, and immediate installation the next morning. When I tell you, the 2 guys that came to install the unit, worked their butts off to get the house to cool off. By 5pm the house was down to 73 and we could breathe. This company is knowledgeable, genuine, and works WITH their customers to make sure WE walk away feeling secure and staying cool in this heat. Trust the reviews. They don't lie!!

Response from the owner · August 5, 2021

WOW! Thank you for your kind words and review! We appreciate you taking the time to let’s us know about your experience! Welcome to the Hopkins Family!

roberta feitel

August 1, 2021

★★★★★

Hopkins air conditioning is an excellent company. John is very knowledgeable and did an excellent job. He helped us out greatly and they are open 24 hours

Response from the owner · August 3, 2021

Thank you for your 5 star review! We are glad to hear John and our company met your expectations!

Henry Maia

December 16, 2020

★★★★★

This company is amazing! They are very knowledgeable, don't try to sell things that are not needed just to monetize on you, and it is honest! John is an amazing guy, well educated and polished. He explained everything to me and gave me options to address the issues with my HVAC system. I barely write reviews, but I couldn't help but write this.

Response from the owner · February 5, 2021

Thank you for taking the time to leave a 5 star review. We are glad John has met your expectations!

Justina Certain

December 11, 2020

★★★★★

This company is amazing! I would highly recommend them to anyone! Prior to Hopkins Air coming out I had 4 different ac companies and no one could figure out my problem. John showed up and within an hour knew exactly what my problem was. He was extremely professional and provided information on everything that was done. This company is 5 Stars. I will be referring anyone who needs ac work in the future to you guys. Thank you for all of your hard work :)

Response from the owner · December 13, 2020

Thank you so much for the praises. Were thrilled to hear John provided you with 5 star service. If we can be of any assistance in the future please do not hesitate to call.

bakerfam329

November 24, 2020

★★★★★

John is so professional and thorough. He is also extremely polite and he is definitely a company man. I feel completely trustworthy of John and will recommend him highly

Response from the owner · December 13, 2020

We are so happy you received 5 star service from John. Thanks for taking the time to leave us a review!

Sara L

September 25, 2020

★★★★★

JOHN at Hopkins Air Conditioning was amazinngggg! He is the epitome of great customer service. He was patient, kind, and explained everything to me. I would HIGHLY recommend this company to anybody!

Response from the owner · October 4, 2020

We agree, John is amazing! Thank you for the recommendation!

Marcia Headley

September 15, 2020

★★★★★

I called Hopkins AC Service because my AC wasn't cooling, even though it was supposedly fixed by another service company who failed me miserably. John, a technician from Hopkins came the same day I called, and diagnosed the problem, at all time explaining everything to me and my husband. We could tell he knew exactly what he was doing and we were confident that he would get the job done right. The following day Doug and Xavier came and got the job done, they even set us up with portable ACs while they worked so that we could be comfortable and cool. Now my AC is working perfectly well. I admire their professionalism and I HIGHLY recommend them. Thank you Hopkins, five star all the way.

Response from the owner · October 4, 2020

Thank you for the recommendation, it is the best praise we can receive.

Andrew Jackson

September 4, 2020

★★★★★

I will definitely hire Hopkins AC again. As far as I'm concerned they are the BEST in their field. John, got our system better than it was before, he was prompt, friendly and fix our beast of an AC unit. Five stars all the way!

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Ashley Thomas

August 14, 2020

★★★★★

I can't say enough good things about Hopkins A/C. I called first thing this morning when I woke up to it being 82 degrees in my condo and they got someone out to me the same day. The tech that arrived was John and he was wonderful! His communication before arriving was excellent. He knew exactly what he was doing and made sure that I understood what was going on the entire time. He also took the time to explain everything over the phone (a second time) to my boyfriend. I felt safe & confident that he was going to get the job done and he did! I will definitely recommend to my friends & family if they ever need A/C repairs! THANK YOU for getting me and my pups cooled back down in such a timely manner! Very grateful!

Response from the owner · August 23, 2020

Thanks for the kind comments. We agree, John is wonderful :)

Yvonne Arce

August 10, 2020

★★★★★

Mr. John Johnston, In such short notice came to my parents home my father is 89 and my mother is 76. Not knowing why it wasn’t working. John explain what’s the problem was. He respectful, and concern which gave me security. Thank you so much please stay safe. Once again thank you.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

L Garcia

August 5, 2020

★★★★★

John is thorough and professional. I've only used this company once to repair a unit that was not cooling. The unit continues to work well. Based on my experience, I'm most likely to contract them again for any future maintenance or repair needs.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Barbara Landers

July 29, 2020

★★★★★

What a great company, they came out immediately the same day. I worked with John and he took the time to explain everything to me. He did diagnostics and showed me the results. I felt he was totally honest about my aging AC problems Im going to have them install a new unit. Id recommend them to anyone.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Val K

July 7, 2020

★★★★★

Chad, Evier, Xavier, John, Aaron, Faris, have all been wonderful. On time, professional, respectful. They were recommended to me by a well-respected contractor and it's clear why.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Sandra Rinando

June 17, 2020

★★★★★

John and Andre were able to diagnose the problems I was experiencing with my air conditioner. I previously used 2 other companies who overcharged and did not address or repair my unit. I was so impressed by the way these fellows conducted the service call that I have now signed a maintenance contract . Highly recommend Hopkins.

Response from the owner · July 1, 2020

Thats great to hear we were able to address the issues with your system. We're so happy to have you on our Maintenance Membership. Thank you for your business.

Michelle Yates

March 19, 2020

★★★★★

All at Hopkins were excellent. John arrived earlier than scheduled after calling to verify it was ok to arrive early. John did a great job of accessing our issue. In the long run, we needed a new system. John made sure we got what we needed without overkill. The next day, Gabe and his partner arrived promptly in the morning to install our new system. Everything went smooth with the install. They re-installed our peculiar ceiling without an issue and left everything impeccable. Hopkins AC is a great company to work with and we highly recommend them to anyone that is looking for a new system.