All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Stan Shames
We were a customer of the previous owner, but decided to stay once Hopkins took over. Had found Hopkins staff to be knowledgeable and highly professional but.... over the past couple of service calls the technicians have attempted to have us purchase several different types of services Update: 3/3/25 Te
Response from owner
September 1, 2023
Rolando Santiago
Just had my ac updated.Hopkins came checked out my old unit which was 25 years old. Needed a fan motor which they said cast $1000. Not worth fixing. Gave me some options, they offered financing for 18 months at 0% no down payments. Which worked for me. I Ask them when can they install it. They said next day. Which they did. They were her next day at 8am and done by 12pm. Did a professional job, and cleaned after themselves. . BUT! Did not informed me that I should get UV lights. Which know I have mildew and have to spend a additional $500 to install them. Lack of information. Should have been told up front..
Response from owner
June 13, 2021