All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
Kris Ferreira
Frank was very knowledgeable, professional and efficient. He showed up on time and performed the job faster than expected. The system he installed is working great! I will continue to do business with here. Thank you
Cynthia Jenney
Ervine explained everything to me and showed me what he was doing, great service.
Ruth Guerra
Very nice service tech Erwin. On time, polite knowledgeable, took time to do a thorough maintenance. All service techs are great and for that reason we continue to renew our maintenance contract. Happy customers and he also loved our dog!
Todd Everly
I wanted to take a moment to share how completely satisfied we were with the services provided by Hopkins Air. From start to finish, their team was professional, responsive, knowledgeable, and made the entire process smooth and painless.<br><br>Everything was handled exactly as promised, communication was excellent, and the project was completed with the level of quality and attention to detail you hope for when hiring a contractor. It was refreshing to work with a company that simply did what they said they were going to do and made the experience easy from beginning to end.<br><br>We would absolutely recommend Hopkins Air to anyone looking for a dependable, professional company that will get the job done right without unnecessary headaches or complications.<br><br>Thank you to the entire Hopkins Air team for a job well done. We would not hesitate to use you again or recommend you to others.
Sal Colascione III
My Hopkins experience was all 5-Stars. The process from start to finish was excellent and left nothing to be desired. Their products and services are priced reasonably and they do clean installations. I definitely found my new air conditioning company...
Richard Byrne
Samual did a great job. He was patient and informative during my maintenance. He was able to clear the drain line and the problem I was having a sense stopped. Would highly recommend.
Kimberly Martin
Very professional and knowledgeable!!
David Kinberg
Honest, Professional, explained everything
Alex Ware
Samuel was great! Very personable and efficient. The service was excellent.
Linda Bernstein
No written review
Philip Diah
Technician Ervine showed on time during the time frame specified. He sent a text to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing and the results of the testing of various components. Overall very happy with the service, recommend Hopkins Air Conditioning to anyone needing maintenance.
Response from owner
December 9, 2025
Harold Kestenbaum
No written review
Maria Del Rosario Quijano Peñuela
Muy buen servicio, puntualidad y profesionalidad
Nanette Plancarte
No written review
m gil
Miguel did an awesome job he cleaned every single thing that he was supposed, and checked on everything in my AC, I am very happy with the service.
Lori Weinstein
I had a great experience with Hopkins Air. Miguel was very knowledgeable and did a thorough assessment. He took his time to talk through my options.<br>When it came to the install of the new system it was done professionally. They made sure the house was up and running that day. Even through the rain and in the dark they stayed to compete the work.
Ruth Sabo
The guys did a great did a great job!! I am extremely pleased with their work and cleanup and how pleasant they are.
Response from owner
June 27, 2023
karen abdul
Miguel was prompt, knowledgeable and courteous
Andreas Stonick
No written review
Tim Culhane
Donat the service guy was awesome. Very thorough and knowledgeable
Response from owner
October 5, 2022
Gina Soto
Great work with the maintenance of my Ac<br>Everything worked perfectly and my ac working perfect the worker was professional he advised me to replace some things from my unit and he was right my house is very cold thank you!
Fannie Diamond
No written review
Kelli Hill
Eduan the technician did a great job with the servicing of my AC unit!! He was courteous, professional, timely and provided me with helpful information. Thank you!
Response from owner
September 1, 2025
Dell Beebe
Thorough on review of our unit. Minor problems found and solutions were discussed. I
Kendra Black
We just had our office AC serviced and Jay was kind and professional. Thanks again Hopkins AC
Yuniesky Aleman Caballero
After waiting a few days for the part, we welcomed Jahaziel to our home, he is best A/C technician we have ever had.<br>Thank you!
Meghan Shea
Jahaziel was amazing and fixed everything and I once again living with AC!
jonathan maged
Jahaziel was great today answering my questions and servicing my Ac... 👍🏽
Response from owner
August 3, 2024
M.S.M.
Great, fast, courteous, professional.<br>Mariel our service rep was excellent..
Steve Avrus
They got the job done and everything is working well. They replaced our old compressor and return air unit and thermostat with new ones. Also installed a UV light.
karen rich
We always have the best experience with Hopkins Air! We are on their monthly service program and they stay on top of everything. They recently replaced Anzac unit forums and the guys were so easy to work with. They cleaned their workplace so nicely every day and were respectful and polite and quiet. The pricing was fair and we are very happy. I’m so glad we found Hopkins!!!
Lou Azus
Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.
Response from owner
February 6, 2021
Clyde Perod
Hopkins was and is my go-to AC CO. They have installed several units over the years as well as required maintenance. This last visit, a usual draining of clogged lines was a charge of $539.00. Two hundred over the past incurred charges. I believe this was exorbitant compared to competitors and Hopkins past charges.<br>I will contemplate a change of service.
Response from owner
May 24, 2024
santhosh samuel
These guys are great! I am very happy to be their customer!
Response from owner
June 11, 2025
Benjamin Maximov
Great service, took his time to do service our 2 AC units and installed UV lights, very clean work and good customer service, explained everything he did and all working perfect.
Patricia Zorrilla
No written review
Javier Zabala
No written review
Daniel Wolf
Jay was great! Quick and easy
Shari Murnane
Eric did a great job today.Hopkins Air is always 5 star in service. We have been using their services since 2013. Our tech, Eric, just came out to do our maintenance. My unit was replaced last year and he let me know that everything looks great. He always does a fantastic job every time he comes out. We appreciate having a company that maintains high standards. You will not go wrong in choosing Hopkins Air for all your AC/Heating needs. We recommend them to everyone.
Thomas Dunne
No written review
Response from owner
January 14, 2026
Ronald Anderson
Gasi and Zack were extremely professional and well versed in air conditioning. Explained the different steps of their operation and provided tips and recommendations for future use. We couldn’t be more satisfied with this company and employees.
Sebastian Clarke
We had an issue with an aging AC unit and they were honest without blowing the issue out of proportion- incredibly helpful. Existing customer and happy to be working like them.
Response from owner
July 9, 2021
Jean Ibrahim
The problem is still not solved….
Yoel Beck
No written review
Ellen Rosaler
This is the best AC company that I have used in all my years in south florida. Everyone from the office staff to the technicians are wonderful, caring and friendly! Special shoutout to Pedro! Family owned business that treats the customers like family!
Response from owner
September 20, 2023
patti randisi-benvenisti
Your technician was very knowledgeable glad to have had the opportunity for you to service us will call again
Brad Behlow
No written review
paul rinehart
very professional and knowledgeable huge improvement over other hvac companies in PB
Response from owner
August 26, 2025
Elliott Reed
Jonah the technician was prompt, neat and performed the maintenance quickly.
Response from owner
December 13, 2020
Laura Hilinski
Switched to them a few years ago for regular maintenance. Everything has been great. Friendly staff and great service.
Response from owner
July 16, 2025