All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
Stephanie Deshong
No written review
Matthew M.
Hopkins and their team came out to install a new system for me today. Very pleased with the install. Yadian and Manuel were extremely efficient and they did a great job!
Danny Montanez
Armando came to install my UV unit in my AC. Very professional and courteous. Very impressed with the level of service with this company. Highly recommend.
Response from owner
January 14, 2026
Cheryl Robbins
Very efficient and reasonably priced
Response from owner
September 12, 2025
Steven Aronson
No written review
Kieth Burley
After researching and getting quotes from more than 10 different A/C companies, we ultimately chose Hopkins Air Conditioning—and I'm so glad we did.<br><br>From the very first conversation through the final installation, the entire team was professional, responsive, and genuinely focused on providing great customer service.<br><br>John Johnson was outstanding. He was incredibly knowledgeable, took the time to explain every option, answered all of my questions, and provided a fair, transparent quote. What I appreciated most was that he never tried to "sell" me anything or pressure me into upgrades I didn't need. Instead, he focused on helping me make the best decision for my home, which gave me complete confidence in choosing Hopkins.<br><br>Once we made our decision, Hopkins exceeded our expectations by scheduling and completing the installation the very next day.<br><br>Yadian and Manuel handled the installation, and they were exceptional. They worked seamlessly as a team, never seemed to stop moving, and paid incredible attention to every detail throughout the entire process. Their workmanship was top-notch, and they made sure everything was completed properly before leaving. They also took the time to walk me through the finished installation and ensured I was completely satisfied before closing out the job.<br><br>It's refreshing to work with a company that truly values professionalism, honesty, and customer satisfaction. If you're in the market for a new A/C system, I highly recommend Hopkins Air Conditioning. They earned my business, exceeded my expectations, and I wouldn't hesitate to recommend them to family and friends.
Stephanie Wise
No written review
Trish
Top notch company and team.... Field Supervisor John knows his stuff ...... Miguel always knowledgeable and professional... Office staff always friendly and accommodating (Kathy & Joyce are only names I can recall right now). Brien w install crew (Ryan) has a great team ....
ken Lew
Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.
Response from owner
February 7, 2026
imustbedum
Jonah was great. Biggest thing was he listened. I know service calls are designed to be sales calls too. But once I explained to him that I wasn't interested in any other services but maintenance, he didn't push anything. But, he still continued to educate me on things that I can do myself and things that I should get a pro for. Matter of fact like, without any type of sales pitch. 1st time using you guys and I happy I switched from Elite (they stink)
Noreen Culhane
I did not have a service call today. It has been rescheduled for Wednesday when Madrigal will be available.
Response from owner
May 5, 2026
Marc Wilensky
Ervine was very knowledgeable and gave a plus service. Hopkins is the only service I would ever use.
Response from owner
June 7, 2022
richard beaulieu
Miguel,did a great job today
Response from owner
February 19, 2025
e
Excellent knowledge and information Thank you
Theresa Maia
Leart did an amazing job on the A/C maintenance. Very professional and thorough.
Response from owner
December 24, 2025
Ellie Awad
Miguel was very professional and worked diligently to clean the unit inside and outside He did a great job while explaining other things I might consider in the future.
Response from owner
November 27, 2025
Catherine Freed
Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.
Yin Phuong
No written review
Response from owner
December 31, 2025
Jay Semmel
Knowledgeable and friendly person
Response from owner
August 9, 2024
David Steinhardt
I’m super satisfied with the work provided by the Hopkins’ technician and the ad support. I’ve been a lot customer for 31 years! Hopkins never disappoints. Work is efficient, charges are fair..
Response from owner
September 30, 2025
Lisa Novell
Miguel, was very professional, thorough, courteous and honest with his inspection of our AC unit. Although the overall analysis of the unit wasn't very good, because of age. The photographs he took of the unit seemed very accurate. He did offer alternatives for me to look into in the near future. Which was greatly appreciated. Our unit is currently still in good working order for the time being and we will keeping close tabs on it functioning correctly for now. Thank You NM
Response from owner
May 20, 2025
Daniel Lima
Lart was great. They arrived earlier than I expected. He was very informative and helped me understand the issues with my ac unit. They even called me before to give me a heads up about his arrival. We also decided to replace our system. The installation crew did a great clean job as well.
Response from owner
May 28, 2026
David Blass
Magdiel did an incredible job and worked with the customer on a budget. These are steps in the right direction for ac companies. Job well done - same day services etc.
Geoff Albertos
These boys are good...and know their HVAC!!! I've had Hopkins coming out here for going on seven years now and I rest at night knowing that my unit won't stop at two in the morning when it's 84 degrees out like my last A/C company set me up for. And with the recommendations Hopkins suggested for my system I haven't had to live on Claritin like I used to. Do yourself a BIG favor and seek out these guys for you A/C needs. You won't regret it, I swear!
Response from owner
April 24, 2024
donnie
As always. .all the technicians are very professional and courteous. Would definitely recommend them. Thanks again.
Response from owner
February 5, 2021
Dennis Gallon
Very focused and professional.
Response from owner
December 24, 2025
Animal Rescue Force of South Florida
We have been using Hopkins for our air conditioning maintenance for a few years now. They are always accommodating, knowledgeable and prompt. We just had them totally replace our system with a new, more efficient Carrier system and their service was excellent. We highly recommend them
Jane Trevisan
Hopkins is the best. Very responsive and reasonable pricing. Love their tech Donat
Howard Niad
Miguel was the best technician I ever dealt with. He educated me and walked me through all the issues and solutions. His advice was confirmed by my friend who has an electrical engineering degree. Miguel got the fan working again, thermostat operating as it should again, reduced the excess condensation that was hurting the system and my health. He connected the thermostat directly to the system and installed a UVC light for me. I don't have enough space to write everything else he did for me during the hours he spent here. Finding Hopkins and Miguel was the best decision I made in a long time.
Response from owner
January 14, 2022
Jon Wolfrom
Was a checkup of the system under the monthly plan. Donat was friendly, knowledgeable and professional. I have done business with this company for about 6 years. I highly recommend them.
Response from owner
May 31, 2026
jay goldberg
Jonah was very detailed, Friendly, and took the time to explain the details of the service.
Response from owner
May 31, 2026
nazmuil rohoman
No written review
Response from owner
May 31, 2026
bill McEntee
No written review
Response from owner
May 29, 2026
George Lagos
No written review
Response from owner
June 12, 2024
N R
Miguel provided excellent thorough service. He quickly diagnosed the problem and provided the needed solution. Will always request this technician for all of my properties' A/C services.
Response from owner
June 12, 2024
Jo Ann Feuchter
No written review
Response from owner
May 28, 2026
Veronica Benitez
Great service
Response from owner
January 14, 2026
Karen Hersh
Miguel is wonderful
Response from owner
May 28, 2026
Val Oussov
I’m very happy with a service provided and especially with Gazi. He was very helpful and knowledgeable
Response from owner
December 8, 2025
Debbie
They answered our call. Came out in quickly. Educated me on our system. Fixed the problem and told me how to prevent it from happening again. Fair pricing. friendly and professional
Response from owner
February 28, 2023
Hennny
Please don’t forget to send the pictures. Thanks
Response from owner
May 27, 2026
bruce wyman
No written review
Response from owner
May 27, 2026
Tania Rowe
No written review
Response from owner
May 27, 2026
Sheila Kassel
Great service technician tremendous very nice young man
Response from owner
June 4, 2024
David Anderson
Professional and knowledgeable service.
Response from owner
July 1, 2024
Mike and Tami Crowley
Hopkins responded immediately to my call, diagnosed the problem, obtained the part and repaired in 48 hours. They kept me informed throughout the process through their courteous staff and skilled technicians. Very pleased. Thanks to all!
Response from owner
November 9, 2022
William Toback
Ervin, AC tech , provided great, friendly service
Response from owner
June 12, 2024
Mark Sedelnik
Great installation. Showed up on time. Replaced both units same day. Excellent service would highly recommend.
Response from owner
May 24, 2026
Barbara Stahlbaum
Arrived on time. Friendly and knowledgeable.
Response from owner
January 19, 2026
Michel Sabourin
No written review
Response from owner
October 4, 2020