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All reviews

1,001 verified reviews, 4.9★ average, sorted by most recent.

Showing 101150 of 961 5-star reviews.

May 6, 2026

Ben King

excellent service, tech was thorough and informative

Response from owner

Thank you so much for your wonderful feedback, Ben! We’re glad to hear that you found our service thorough and informative, and we look forward to serving you again!

December 3, 2025

May 5, 2026

Donald Craven

I highly recommend this A/C repair business. They are honest and responsive while providing expert service at a reasonable cost.

Response from owner

We couldn’t be more pleased to hear of your great experience with our service. Thank you for very much for your review. As always anything we can help with in the future, please don’t hesitate to call. Thank you, the Hopkins Air team.

January 8, 2020

May 5, 2026

Mary Cote

Jonah was excellent! Very knowledgeable very sweet. Very very thorough!❤️🙏❤️

Response from owner

Thank you for your feedback.

April 16, 2024

May 5, 2026

Michael De Biase

David was our service tech and he was fantastic.

Response from owner

Thank you for your 5 star review! We are glad that Miguel and our team have met your expectations!

December 15, 2022

May 5, 2026

ALLEN ROSEN

No written review

Response from owner

Thank you so much for your 5-star rating, Allen! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

May 7, 2026

May 5, 2026

Noreen Culhane

No written review

Response from owner

Thank you so much for your 5-star rating, Noreen! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

May 5, 2026

May 5, 2026

Mark S.

Ramniez was polite, professional and was kind enough to explain what all of my options were based on what my AC was doing. Excellent service!

Response from owner

Thank you for your feedback! We are happy to hear David met your expectations!

March 9, 2023

May 5, 2026

Carl

Great family owned business. Excellent service

Response from owner

Thank you for your 5 star review!

April 7, 2021

May 4, 2026

Judi Braman

The quality and service of their products and professionalism wins my support. Hard to find this anymore.

Response from owner

Thank you for your feedback!

November 5, 2023

May 4, 2026

Esta McCall

No written review

Response from owner

Thank you so much for your 5-star rating, Esta! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

May 5, 2026

May 4, 2026

Ellen Archambault

Hopkins Air was fantastic as usual to deal with. Andres and Yunior were the best techs. They were great professional courteous workers. Very knowledgeable and so pleasant and kind to us. What a great company. Highly recommend Andre’s and Yunior and Hopkins Air.

Response from owner

Thank you so much for your wonderful feedback, Ellen! We're glad to hear that Andres and Yunior provided you with such excellent service and that you found them to be professional and courteous. We truly appreciate your high recommendation and look forward to serving you again at Hopkins Air Conditioning!

May 5, 2026

May 4, 2026

Ellen Archambault

Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful

Response from owner

Thank you for your feedback.

May 6, 2024

May 4, 2026

Lalan ShriKam

Loved Ramniez - very patient and explained everything. Got the system back up and running. Very straightforward company, clear communication

Response from owner

Thank you so much for your wonderful feedback, Lalan! We're glad to hear that Ramniez provided you with clear explanations and helped get your system back up and running. Your support means a lot to us at Hopkins Air Conditioning!

May 5, 2026

May 4, 2026

Lisa Holmes-Gunn

Miguel, was a terrific tech. He was helpful, efficient and a kind person. He did a great job Had additional service and was A1 as usual

Response from owner

Thank you for your 5 star review!

July 12, 2021

May 4, 2026

Laurie Emmons

Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).

Response from owner

Thank you for your feedback. We are happy to hear. Dave and our company has met your expectations.

September 13, 2023

May 4, 2026

Joseph Trapanese

they were timely, efficient, did a great job regarding servicing the unit. really like their work ethic and effort.

Response from owner

Thank you for your feedback

August 23, 2024

May 4, 2026

Doug Bender

Donat was excellent. Efficient and very knowledgeable. Great to have him continue to service our equipment. I have requested him for our next service appointment.

Response from owner

Thank you very much for your business and the wonderful review. We’ll be sure to pass the positive remarks on to Aaron.

January 8, 2020

May 4, 2026

Mike Collins

I was in NY and noticed by remote thermostat that my condo in Palm Beach Gardens was at 80+ degrees. I called my regular HVAC service company and they said they couldn’t get there for quite a while. My brother-in-law found a Hopkins repairman around the corner so I engaged them to replace my HVAC system immediately. They were fast, neat and thorough. The price was just what I had expected and there was no unexpected costs. The city of Palm Beach Gardens inspected their work and gave it his approval. I would highly recommend Hopkins to take care of anyone’s HVAC.

Response from owner

Thank you so much for your wonderful feedback, Mike! We’re glad to hear that our team was able to respond quickly and provide thorough service for your HVAC needs. Your recommendation means a lot to us!

October 31, 2025

May 3, 2026

John Krumlauf

Gazi helped solve my AC problem and there was no charge because the part was under warranty. Don’t hesitate, call them!

Response from owner

Thank you Mr. Krumlauf for your 5 star review!

August 28, 2024

May 2, 2026

Greg Harris

Wow! I got a referral from my neighbor, Steven for Hopkins. From the initial meeting with David to the top notch office lady and the crew who performed the work,-the experience could not have been better. The utmost courtesy, professionalism and thoughtfulness was amazing. Please, don't hesitate to use this company! Many thanks to all.

Response from owner

Thank you so much for your fantastic feedback, Greg! We’re glad to hear that you had such a positive experience with our team at Hopkins Air Conditioning and appreciate your kind words about our professionalism and courtesy.

August 20, 2025

May 2, 2026

lynn kirker

Edwine was absolutely wonderful! Service was great and very professional. Wonderful young man!!!

Response from owner

Thank you for the feedback.

January 24, 2025

May 1, 2026

Robert De Stefano

No written review

Response from owner

Thank you for your feedback

October 25, 2024

May 1, 2026

Kathy Babladelis

Quick response to A/C outage. Eduan was knowledgeable and professional

Response from owner

Thank you so much for your wonderful feedback, Kathy! We’re glad to hear that Eduan provided you with quick and professional service during your A/C outage. We appreciate your support and look forward to serving you again at Hopkins Air Conditioning!

May 4, 2026

April 30, 2026

William Washington

Prompt, helpful, friendly great to work with!

Response from owner

Thank you for your feedback!

November 9, 2022

April 29, 2026

Dolly Rickert

As usual Hopkins got it done. Jonah was a pleasure and did a good job efficiently and quickly. I place my trust in this company and honesty.

Response from owner

Thank you so much for your wonderful feedback, Dolly! We're glad to hear that Jonah provided efficient and trustworthy service, and we appreciate your continued trust in us at Hopkins Air Conditioning.

March 31, 2026

April 29, 2026

Laurel Bledsoe

Gazi always a professional!

Response from owner

Thank you for your 5 star review! We are glad to hear our company has met your expectations!

October 7, 2022

April 29, 2026

walter johnson

Regular 6 month maintenance service call. Everything went smoothly and well. Rep was knowledgeable and let me know that my system is working well. Replaced The 2 ultraviolet lights which are expensive but worthwhile keeping everything clean

Response from owner

Thank you very much for the positive feedback. We're very happy that Xavier was able to get you taken care of promptly. We are here for any of your future needs, Thanks again.

March 28, 2019

April 29, 2026

Giuseppe Telese

No written review

Response from owner

Thank you for your feedback.

April 23, 2025

April 29, 2026

Iris Suarez

I would like to say thank you to Johnathan and Jahaziel for there excellent service they where able to resolve the situation with my AC . Very nice young men.

Response from owner

Thank you for your feedback. We’re happy to hear Donat met your expectations.

April 29, 2025

April 29, 2026

Luvlavidaboca

Phone staff are friendly; company texts you with the time frame & name techs will arrive; they then text to say Tech is on the way; They are on time & are communicative. Most importantly, they make an effort to provide same day service when the a/c isn't working. Very happy with Hopkins A/C.

Response from owner

Thank you for your feedback! We are glad to hear Eric met your expectations!

March 19, 2023

April 28, 2026

joseph ginsburg

Extremely satisfied Very considerate about scheduling Very responsive

Response from owner

Thank you so much for your wonderful feedback, Joseph! We're glad to hear that you found our scheduling considerate and appreciated our responsiveness. We look forward to continuing to serve you at Hopkins Air Conditioning!

April 29, 2026

April 28, 2026

Leonard Hanser

Eric Walker was the technician who did the maintenance work on our air conditioner this morning. He was on time, efficient, knowledgeable, and very pleasant to work with. We were very pleased with the maintenance experience.

Response from owner

Thank you for your 5 star review! We appreciate your business.

September 13, 2022

April 28, 2026

Richard McCann

Professional and thorough.

Response from owner

Thank you for your 5 star review!

February 28, 2023

April 28, 2026

Sue Merris

I thought my appointment was for 10-12?

Response from owner

Thank you for your feedback.

July 6, 2025

April 27, 2026

Nikole Keslar

No written review

Response from owner

Thank you so much for the 5-star rating, Nikole! We're glad our team could meet your needs and look forward to assisting you again in the future.

November 3, 2025

April 27, 2026

John Savage

Gazi was awesome. Came to the house earlier than scheduled and expeditiously fixed our AC issue. A lifesaver!

Response from owner

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

June 6, 2025

April 27, 2026

Tanya Benjamin

We recently had our AC unit replaced, and I can honestly say the experience with this company was excellent from start to finish. From the initial consultation to the final installation, their team was professional, knowledgeable, and very transparent. They took the time to explain our options, pricing, and what would work best for our home without making us feel pressured. The installation crew arrived on time, worked efficiently, and kept everything clean and organized throughout the process. What I appreciated most was their attention to detail and how they made sure everything was working properly before they left. They also walked us through how to use the new system and answered all of our questions. If you’re looking for a reliable and honest AC company, I would definitely recommend Hopkins. Great service, great communication, and quality work all around.

Response from owner

Thank you so much for your wonderful feedback, Tanya! We're glad to hear that our team provided you with a seamless experience from consultation to installation. Your recommendation means the world to us, and we look forward to assisting you again in the future at Hopkins Air Conditioning!

April 28, 2026

April 27, 2026

Marc Wilensky

Ervine was very knowledgeable and gave a plus service. Hopkins is the only service I would ever use.

Response from owner

Thank you for your 5 star review! We are glad that Jonathan met your expectations!

June 7, 2022

April 27, 2026

Robert Goldberg

Excellent sevice

Response from owner

Thank you for your feedback!

April 13, 2023

April 25, 2026

mello 4404

No written review

Response from owner

Thank you so much for your 5-star rating, Mello! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

April 28, 2026

April 24, 2026

richard childers

Great, courteous and prompt service as always. Art and Hopkins are much appreciated!

Response from owner

Thank you so much for the 5-star rating, Richard! We're glad you were satisfied with our services and look forward to serving you again in the future.

November 18, 2025

April 24, 2026

R Feder

Gazi was not here. The guy that was here was terrific

Response from owner

Thank you for your feedback

December 7, 2024

April 23, 2026

Nicole Bender

This company has gained my confidence back in their service and success. Had a few painful moments with them a few years ago but stuck with them due to a maintenance contract. Happy that I did because they are back to providing high quality service. Thank you!

Response from owner

Hi Nicole, I apologize it took so long to get your unit cooling again. I see we were able to get you back cooling before the holiday weekend. Please understand we have no control over manufacture parts being on hand in stock. Our priority is to get customers up and running as quickly as possible. I appreciate your feedback and will have an internal conversation with parts staff. We should always be keeping our customers up to date on parts, not the other way around. No excuses. Our parts gentle was in some training for two days and your call should have been routed to our service manager in his absence.

May 27, 2024

April 22, 2026

B T

Miguel was very nice and he found the issue and fixed it giving us cold air 👍 thank you very much for fitting us in today

Response from owner

Thank you for your feedback.

April 24, 2024

April 22, 2026

Christopher Goettelmann

Great job!

Response from owner

Thank you so much for your 5-star rating, Christopher! We're glad to hear you were satisfied with our services and look forward to serving you again in the future.

April 23, 2026

April 21, 2026

Jim Ferguson

No written review

Response from owner

Thank you for taking the time to leave us a review.

March 8, 2020

April 21, 2026

Carson Woods

all of the staff at hopkins that I have had contact with are committed to help and are all good listeners, I am sure you understand how it tha is to a business

Response from owner

Thank you for your feedback.

September 24, 2024

April 21, 2026

Jonathan Patrick

I am updating my recent review of Hopkins. I discovered this is a company that values their customers and strives to exceed their expectations. Rich personally took care of my concern and I look forward to working together with Hopkins for years to come. It’s difficult to find companies nowadays that actually value these long term relationships. Thank you Rich.

Response from owner

We’re sorry to hear that your recent experiences with us have not met your expectations, Jonathan. Your feedback is important to us, and we would appreciate the opportunity to address your concerns directly; please reach out to us at hopkins@libertyservicepartners.com.

April 16, 2026

April 20, 2026

Susan Politi

I called Hopkins because of the rave reviews and I wasn't disappointed. The service and experience far exceeded my expectations. They perform a maintenance check every 6 months. They report on how well my A/C is functioning and how long I can expect it to last. I really trust these guys. They are honest, helpful, professional and overall terrific!

Response from owner

Thank you very much for taking the time to review your experience with us. If we can be of any service in the future, do not hesitate to call. Thank you for your business!

November 6, 2020

April 20, 2026

Bob Corey

Being Sunday I didn’t expect anyone to answer my call but Hopkins did and they sent out Miguel who turned my very hot condo into a cool paradise!! Than you Hopkins and Miguel for saving my from the very hot day and night.