All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Ben King
excellent service, tech was thorough and informative
Response from owner
December 3, 2025
Donald Craven
I highly recommend this A/C repair business. They are honest and responsive while providing expert service at a reasonable cost.
Response from owner
January 8, 2020
Mary Cote
Jonah was excellent! Very knowledgeable very sweet. Very very thorough!❤️🙏❤️
Response from owner
April 16, 2024
Michael De Biase
David was our service tech and he was fantastic.
Response from owner
December 15, 2022
ALLEN ROSEN
No written review
Response from owner
May 7, 2026
Noreen Culhane
No written review
Response from owner
May 5, 2026
Mark S.
Ramniez was polite, professional and was kind enough to explain what all of my options were based on what my AC was doing. Excellent service!
Response from owner
March 9, 2023
Carl
Great family owned business. Excellent service
Response from owner
April 7, 2021
Judi Braman
The quality and service of their products and professionalism wins my support. Hard to find this anymore.
Response from owner
November 5, 2023
Esta McCall
No written review
Response from owner
May 5, 2026
Ellen Archambault
Hopkins Air was fantastic as usual to deal with. Andres and Yunior were the best techs. They were great professional courteous workers. Very knowledgeable and so pleasant and kind to us. What a great company. Highly recommend Andre’s and Yunior and Hopkins Air.
Response from owner
May 5, 2026
Ellen Archambault
Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful
Response from owner
May 6, 2024
Lalan ShriKam
Loved Ramniez - very patient and explained everything. Got the system back up and running. Very straightforward company, clear communication
Response from owner
May 5, 2026
Lisa Holmes-Gunn
Miguel, was a terrific tech. He was helpful, efficient and a kind person. He did a great job Had additional service and was A1 as usual
Response from owner
July 12, 2021
Laurie Emmons
Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).
Response from owner
September 13, 2023
Joseph Trapanese
they were timely, efficient, did a great job regarding servicing the unit. really like their work ethic and effort.
Response from owner
August 23, 2024
Doug Bender
Donat was excellent. Efficient and very knowledgeable. Great to have him continue to service our equipment. I have requested him for our next service appointment.
Response from owner
January 8, 2020
Mike Collins
I was in NY and noticed by remote thermostat that my condo in Palm Beach Gardens was at 80+ degrees. I called my regular HVAC service company and they said they couldn’t get there for quite a while. My brother-in-law found a Hopkins repairman around the corner so I engaged them to replace my HVAC system immediately. They were fast, neat and thorough. The price was just what I had expected and there was no unexpected costs. The city of Palm Beach Gardens inspected their work and gave it his approval. I would highly recommend Hopkins to take care of anyone’s HVAC.
Response from owner
October 31, 2025
John Krumlauf
Gazi helped solve my AC problem and there was no charge because the part was under warranty. Don’t hesitate, call them!
Response from owner
August 28, 2024
Greg Harris
Wow! I got a referral from my neighbor, Steven for Hopkins. From the initial meeting with David to the top notch office lady and the crew who performed the work,-the experience could not have been better. The utmost courtesy, professionalism and thoughtfulness was amazing. Please, don't hesitate to use this company! Many thanks to all.
Response from owner
August 20, 2025
lynn kirker
Edwine was absolutely wonderful! Service was great and very professional. Wonderful young man!!!
Response from owner
January 24, 2025
Robert De Stefano
No written review
Response from owner
October 25, 2024
Kathy Babladelis
Quick response to A/C outage. Eduan was knowledgeable and professional
Response from owner
May 4, 2026
William Washington
Prompt, helpful, friendly great to work with!
Response from owner
November 9, 2022
Dolly Rickert
As usual Hopkins got it done. Jonah was a pleasure and did a good job efficiently and quickly. I place my trust in this company and honesty.
Response from owner
March 31, 2026
Laurel Bledsoe
Gazi always a professional!
Response from owner
October 7, 2022
walter johnson
Regular 6 month maintenance service call. Everything went smoothly and well. Rep was knowledgeable and let me know that my system is working well. Replaced The 2 ultraviolet lights which are expensive but worthwhile keeping everything clean
Response from owner
March 28, 2019
Giuseppe Telese
No written review
Response from owner
April 23, 2025
Iris Suarez
I would like to say thank you to Johnathan and Jahaziel for there excellent service they where able to resolve the situation with my AC . Very nice young men.
Response from owner
April 29, 2025
Luvlavidaboca
Phone staff are friendly; company texts you with the time frame & name techs will arrive; they then text to say Tech is on the way; They are on time & are communicative. Most importantly, they make an effort to provide same day service when the a/c isn't working. Very happy with Hopkins A/C.
Response from owner
March 19, 2023
joseph ginsburg
Extremely satisfied Very considerate about scheduling Very responsive
Response from owner
April 29, 2026
Leonard Hanser
Eric Walker was the technician who did the maintenance work on our air conditioner this morning. He was on time, efficient, knowledgeable, and very pleasant to work with. We were very pleased with the maintenance experience.
Response from owner
September 13, 2022
Richard McCann
Professional and thorough.
Response from owner
February 28, 2023
Sue Merris
I thought my appointment was for 10-12?
Response from owner
July 6, 2025
Nikole Keslar
No written review
Response from owner
November 3, 2025
John Savage
Gazi was awesome. Came to the house earlier than scheduled and expeditiously fixed our AC issue. A lifesaver!
Response from owner
June 6, 2025
Tanya Benjamin
We recently had our AC unit replaced, and I can honestly say the experience with this company was excellent from start to finish. From the initial consultation to the final installation, their team was professional, knowledgeable, and very transparent. They took the time to explain our options, pricing, and what would work best for our home without making us feel pressured. The installation crew arrived on time, worked efficiently, and kept everything clean and organized throughout the process. What I appreciated most was their attention to detail and how they made sure everything was working properly before they left. They also walked us through how to use the new system and answered all of our questions. If you’re looking for a reliable and honest AC company, I would definitely recommend Hopkins. Great service, great communication, and quality work all around.
Response from owner
April 28, 2026
Marc Wilensky
Ervine was very knowledgeable and gave a plus service. Hopkins is the only service I would ever use.
Response from owner
June 7, 2022
Robert Goldberg
Excellent sevice
Response from owner
April 13, 2023
mello 4404
No written review
Response from owner
April 28, 2026
richard childers
Great, courteous and prompt service as always. Art and Hopkins are much appreciated!
Response from owner
November 18, 2025
R Feder
Gazi was not here. The guy that was here was terrific
Response from owner
December 7, 2024
Nicole Bender
This company has gained my confidence back in their service and success. Had a few painful moments with them a few years ago but stuck with them due to a maintenance contract. Happy that I did because they are back to providing high quality service. Thank you!
Response from owner
May 27, 2024
B T
Miguel was very nice and he found the issue and fixed it giving us cold air 👍 thank you very much for fitting us in today
Response from owner
April 24, 2024
Christopher Goettelmann
Great job!
Response from owner
April 23, 2026
Jim Ferguson
No written review
Response from owner
March 8, 2020
Carson Woods
all of the staff at hopkins that I have had contact with are committed to help and are all good listeners, I am sure you understand how it tha is to a business
Response from owner
September 24, 2024
Jonathan Patrick
I am updating my recent review of Hopkins. I discovered this is a company that values their customers and strives to exceed their expectations. Rich personally took care of my concern and I look forward to working together with Hopkins for years to come. It’s difficult to find companies nowadays that actually value these long term relationships. Thank you Rich.
Response from owner
April 16, 2026
Susan Politi
I called Hopkins because of the rave reviews and I wasn't disappointed. The service and experience far exceeded my expectations. They perform a maintenance check every 6 months. They report on how well my A/C is functioning and how long I can expect it to last. I really trust these guys. They are honest, helpful, professional and overall terrific!
Response from owner
November 6, 2020
Bob Corey
Being Sunday I didn’t expect anyone to answer my call but Hopkins did and they sent out Miguel who turned my very hot condo into a cool paradise!! Than you Hopkins and Miguel for saving my from the very hot day and night.