All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Kathya Alfaro
Sabrina Thank you so much for always sending the right technician to service our A/C. Highly recommend the maintenance program.
Response from owner
April 5, 2026
Elionora Fatu
Great service! Very dependable!
Response from owner
April 5, 2026
Kitty Hamilton
I use Hopkins on multiple rental properties. The guys are always very knowledgable, show me evidence of anything wrong, and they don't try to sell you. I trust them all around!!
Response from owner
April 5, 2026
Alan Levin
Don't is the best
Response from owner
April 5, 2026
Sallie Giordano
Technician came and gave an honest assessment of the problem. Did not try to give a hard sell and was courteous, prompt and helpful!
Response from owner
April 5, 2026
Ariel
Elite Professionalism in Every Way
Response from owner
April 5, 2026
Ted Zawadzki
No written review
Response from owner
April 5, 2026
pat doman
Gazi was profession, efficient and courteous. he is an asset to Hopkins.
Response from owner
February 5, 2021
Margie Garcia
I am very happy with the service provided. They were quick and efficient.
Response from owner
October 26, 2022
Linda Laverty
Excellent service. Explained in detail the work that needed to.be done. Very professional.
Response from owner
April 5, 2026
Vincent Zahn
No written review
Response from owner
April 5, 2026
Bonnie Berman
Excellent work!!!
Response from owner
May 14, 2024
Adam Mackow
Our AC had to be replaced and we immediately have run into recurring electrical issues. We were told that we now need electrical work done despite never running into these issues prior to replacing the AC. So not only did we pay $10,000 for a new AC but now we have to pay who knows how much for an Electrician to fix the new issue
Response from owner
March 24, 2026
Steven Friedman
No written review
Response from owner
November 9, 2022
Abc Cuenta
Ramniez is very knowledgeable and professional. Thank you
Response from owner
January 24, 2025
Marisa _977
Very reliable company I’ve been using them for years. Eduad and his assistant gave excellent service. Showed up on time, worked quickly and efficiently and answered all questions
Response from owner
March 13, 2026
Scott
Always helpful crew at Hopkins
Response from owner
March 31, 2026
Ron Shafer
Arrived on time, worked efficiently, and cleaned up upon completion of the work. Also wasn't "pushy" in terms of us taking steps to retify a potential health problem with our A/C unit.
Response from owner
May 24, 2024
Hal Kohn
No written review
Response from owner
February 19, 2025
Gail Tosti
Tino 2 was great and so far Hopkins took great care of me. It was my first experience with them since they took over First Air, so only time will tell if they live up to my FANTASTIC experience with FA over many years of kind, trustworthy service. Thanks, Tino and Hopkins!
Response from owner
April 16, 2024
Harrison Ganz
No written review
Response from owner
May 20, 2025
Rick Weber
Initial service was excellent.
Response from owner
March 29, 2026
Sharon
New AC installed.. Great job as always.
Response from owner
August 13, 2024
Heidi Squires
Excellent service, very professional. My service tech was pleasant and explained everything.
Response from owner
November 5, 2023
Barbara Bryan
No written review
Response from owner
February 6, 2021
Matthew Goldstein
great service on schedule all the time
Response from owner
February 26, 2024
hoomd1
Excellent company‼️
Response from owner
December 5, 2025
Deserea Sullivan
Done and out with the old and "in" with the new!!!! My new air conditioner looks so beautiful and it is running seamlessly. The gentleman that installed my new unit dismantled the old one and install the new, all within a few hours! I called them on Saturday, requesting for a freon refill and by today I have a brand new AC! They were courteous and extremely respectful. They cleaned up and disposed of my old unit . I am thankful to have found this company and look forward to being your new customer.
Response from owner
August 4, 2023
Nik Eng
Horrible job at fixing my air
Response from owner
March 25, 2026
Judith Burke
Excellent service.
Response from owner
March 12, 2024
Brad Schneider
No written review
Response from owner
March 24, 2026
Jan Greenberg
No written review
Response from owner
March 24, 2026
Ron Zee
I can't say enough positive things, Prompt, polite and professional. Highly recommend Donat the tech from Hopkins AC did outstanding service I highly recommend.
Response from owner
January 18, 2022
Jesse Gil
No written review
Response from owner
March 24, 2026
Lori M
HVAC & Duct replacement. The workmanship was great, their integrity OUTSTANDING. One of the units wasn't working 100%. A few service calls later, they replaced the new unit with another. I never asked for the replacment but they didnt like the readings they were getting, apologized to me, and asked if they could replace it with another new, larger unit. They were not the cheapest, honest about that during the sales process, but also stated they do the right thing. And that's exactly what they did! Highly recommend these guys, they will take proper care!
Response from owner
March 24, 2026
L B
I appreciate that a phone message left late at night was promptly returned the next morning and a service call arranged for later that day. Andres called before arrival was prompt, courteous, and neat. Most importantly the issue was resolved without additional charges.
Response from owner
June 12, 2024
Shellye Grant
Hopkins Air provided great service to our office! David our technician was punctual, courteous and very knowledgeable about taking care of our AC units.
Response from owner
May 6, 2024
Debi Peters
Excellent customer service! Very prompt and helpful. Problem fixed!! I will definitely have all my A/C service done with Hopkins! They are the BEST!
Response from owner
October 17, 2023
Brittany Bivins
Jonathan was so helpful and knowledgeable. Thank you so much.
Response from owner
March 21, 2026
Tracy DeBellis
Easy to work with
Response from owner
March 21, 2026
Joseph McGovern
Team arrived at the designated time. They worked efficiently and answered all of our questions. The only problem was they didn’t have the AC tie downs because the items were with another repairman who was called away. Ervine and the other gentleman were excellent.
Response from owner
March 21, 2026
Larry Rubin
John was exceptional in explaining work that was done and the detail of the work performed Scott was very thorough and professional I have been a customer for 18 years for installation, maintenance and repairs. Hopkins A/C is professional, reliable and honest. What more could you want?👍
Response from owner
October 4, 2020
Mary Loftis
On time, professional and this is my fourth year with this company with a contract. Always available.
Response from owner
May 6, 2024
Joan Liman
John, my technician, was excellent. Prompt, polite and professional. Highly recommend.
Response from owner
March 16, 2026
Robert Wolfe
Arrived on time same day as initial call. Quickly diagnosed and provided written estimate! Arrived next day with new system, installed, tested, good to go! Thanks!
Response from owner
March 15, 2026
Judith Fink
No written review
Response from owner
March 15, 2026
Gary
They did an excellent job, very thorough
Response from owner
November 5, 2023
ST
Eduan was fabulous! Serviced our unit, gave great advice and answered all of our questions
Response from owner
March 15, 2026
CHASE KUO
No written review
Response from owner
March 15, 2026
Jimmy Stephens
Fantastic service and extremely knowledgeable and highly professional and highly qualified. A total asset to your company
Response from owner
December 7, 2024