All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Francis Funke
Hopkins is a great A/C company
Response from owner
November 29, 2021
Michael Arena
Great service
Response from owner
February 11, 2026
kyle kromrey
No written review
Response from owner
February 10, 2026
Doreen Lopuzzo
Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.
Response from owner
March 9, 2023
Sara Lingard
Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.
Michael Vulgaris
No written review
Response from owner
February 7, 2026
ken Lew
Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.
Response from owner
February 7, 2026
Annie Minor
Ervine was fantastic: very knowledgable and confident. Went straight to work and solved the problem so it won't happen again. Very satisfying call.
Response from owner
September 29, 2025
Brian Quintal
Great service. Technicians were polite and friendly. Fixed my ac within a day.
Response from owner
February 14, 2024
Valerie Hirsh
Always a great experience with Hopkins. Jasper was wonderful. Very professional, informative and conscientious. ..
Response from owner
October 10, 2023
Brian Sieffert
No written review
Response from owner
February 6, 2026
Joan Meyers
Highly recommend, Brian and Colton did a great job explaining and were very helpful, knowledgeable and clean. The crew was great
Response from owner
February 4, 2026
Brian Twist
Geri. Great job very informative
Response from owner
June 11, 2025
Ken Davie
Armando is excellent. Professional and kind with a great sense of humor!!!
Response from owner
January 31, 2026
Ken Davie
Excellent! Professional and polite! Gazi and Armando were great!
Response from owner
January 31, 2023
Scott M
Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.
Response from owner
August 3, 2024
Steve Barber
Gazi was terrific - prompt and courteous.
Response from owner
August 18, 2025
Ron Bortnick
As always, on time, excellent service and a pleasure to deal with.
Response from owner
February 4, 2026
Peter Lawrence
Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!
Response from owner
March 17, 2022
stan levin
Competent, professional, understanding and courteous!!
Response from owner
February 4, 2026
Sheila Dohrman
Wonderful company great service men
Response from owner
September 24, 2024
davey pays
Thx for the quick response, Waiting for a written quote to install a heating element in the a/s unit
Response from owner
October 18, 2022
Michael Firsel
Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.
Response from owner
January 24, 2025
Thom Stewart
Need to share such amazing customer service and professionalism. I had Aztil Air install a new HVAC system in 2020 and since has been a nightmare with issues - I called Hopkins out of a dire need for heat in my house as I haven’t had any for 2 weeks due to Aztil. Hopkins sent me today their tech Ervine. He was so understanding of the situation did complete overview and thorough explanation of the situation currently with the heating side of this unit. He by far is one of the nicest techs I have worked with in South Florida. Due to his attentiveness and professionalism I became a new customer with Hopkins Air. Thank you Ervine I look forward to working with you again .
Response from owner
February 1, 2026
J A
Excellent service! Renewed Maintenance plan.
Response from owner
January 31, 2026
John DeMartino
Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!
Response from owner
January 31, 2026
Pete Sin
Gazi, excellent work today!
Response from owner
February 19, 2025
Sharon Shapiro
Would definitely recommend.Allways arrive ontime.Taking care of HVAC as needed.
Response from owner
May 19, 2023
Frank DiLascia
Technician was professional & informant with issues! Prices seem high but service is good!
Response from owner
December 12, 2025
Tbird
The quality, efficiency, and care that went into completely replacing my AC was unbelievable. I signed for the replacement Saturday, and they were ready early Monday morning! The job required extra attention as they had to entirely disassemble the new air handler AND the old one in order to remove/install them from within the attic. I don’t know anything about installing AC units but I imagine my setup was a nightmare of a job. But Andres and his colleague handled it with grace and put on a masterclass in AC replacement. I genuinely can’t thank them enough. Seriously, if you need your AC repaired or replaced. Give Hopkins a call. Yeah … AC work always has an annoying price tag associated with it. But cheap AC isn’t good. And good AC isn’t cheap. With that said, they were flexible on some components and even threw in extra products and services for free. At the end of the day it's worth every penny. It’s quality equipment that was installed by highly skilled professionals. Overall a top notch experience - highly recommend!
Response from owner
January 28, 2026
Cheryl Fatnassi
We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!
Response from owner
April 4, 2024
Laura Miller
No written review
Response from owner
January 27, 2026
John Stu Rose
The service was to follow-up on our HVAC system not producing heat. The technician replaced the circuit board as requested but also found an issue with the sensor which was faulty and replaced it. The system is now working properly. He was very efficient and got the job done in sufficient time.
Response from owner
January 21, 2026
richard beaulieu
Eduan did a great job today
Response from owner
February 19, 2025
Doug WOJCIECHOWSKI
Great service came out on a Father’s Day Sunday and had me up and running in a couple hours once again thank you very much and I’m glad that I signed up for your contract
Response from owner
July 9, 2021
nelson obikwu
Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.
Response from owner
January 26, 2026
Newinfous sq
on time and professional. Installed a new nest thermostat and fixed existing issues. great service
Response from owner
January 23, 2026
Paul Oulahen
Hopkins were timely, efficient, honest, friendly and very fair. Don't shop around, just deal with them. Paul Highland Beach FL
Response from owner
January 23, 2026
Richard H
Just had my HVAC serviced. As always, great communication, tech and customer service. Renewed my annual contract. Ervine was outstanding!
Response from owner
January 11, 2024
Mitchell Friedman
Gargi did a great job
Response from owner
January 10, 2025
Master Tech
No written review
Response from owner
January 22, 2026
Master Tech Security camera
Technician super awesome, very professional
Response from owner
January 22, 2026
Junior
Gazi was great, clean professional & it’s been that way everytime he comes out!
Response from owner
February 9, 2024
Patricia Plichta
No written review
Response from owner
January 21, 2026
John Woodward
David as knowledgeable and a very nice technician. He let me know how the AC check was going throughout the service.
Response from owner
January 10, 2025
Helene B. Vulpis
Thank you Hopkins air for sending a fabulous service tech Donat Decani to maintain the maintenance of my air conditioner. I have been doing business with Hopkins the past 3 years and the same tech Donat Decani serviced me with his skill, technique and knowledge once again. Doing business with Hopkins releases the worry if there is a problem. I, get immediate service..and it is always fixed.
Response from owner
August 5, 2023
Carol
Detailed and professional service.
Response from owner
December 5, 2023
Cindy Diskin
They are excellent, very thorough, and very professional!! I have them come twice/yr for our maintenance and they keep everything going great! One of our units broke yesterday & someone came out today(a sunday) and will be back tomorrow w/ parts! Cindy
Response from owner
October 4, 2020
Linda Jaffe
Gazi was here for my check up he did a great job and all is well!
Response from owner
July 1, 2024
Jean Smith
Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.
Response from owner
July 3, 2023