All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
eesparks
We are very happy with our service, our service call was outstanding and we are always pleased. He’s very knowledgeable and thorough
Response from owner
October 3, 2025
Marisa _977
Jahaziel and his assistant did an excellent job. He was very professional ,respectful and kind
Response from owner
March 13, 2026
Karen Suto
I just wanted to to say that Migel came on time and upgraded my iFlo to the Flo Pro. Very professional. And he always knows what is is doing So glad I use Hopkins ..
Response from owner
July 1, 2024
ryan johnson
They don’t work on commercial units, but they have a big commercial unit in the first picture on their web link
Kris Ferreira
Frank was very knowledgeable, professional and efficient. He showed up on time and performed the job faster than expected. The system he installed is working great! I will continue to do business with here. Thank you
Cynthia Jenney
Ervine explained everything to me and showed me what he was doing, great service.
Ruth Guerra
Very nice service tech Erwin. On time, polite knowledgeable, took time to do a thorough maintenance. All service techs are great and for that reason we continue to renew our maintenance contract. Happy customers and he also loved our dog!
Todd Everly
I wanted to take a moment to share how completely satisfied we were with the services provided by Hopkins Air. From start to finish, their team was professional, responsive, knowledgeable, and made the entire process smooth and painless.<br><br>Everything was handled exactly as promised, communication was excellent, and the project was completed with the level of quality and attention to detail you hope for when hiring a contractor. It was refreshing to work with a company that simply did what they said they were going to do and made the experience easy from beginning to end.<br><br>We would absolutely recommend Hopkins Air to anyone looking for a dependable, professional company that will get the job done right without unnecessary headaches or complications.<br><br>Thank you to the entire Hopkins Air team for a job well done. We would not hesitate to use you again or recommend you to others.
Sal Colascione III
My Hopkins experience was all 5-Stars. The process from start to finish was excellent and left nothing to be desired. Their products and services are priced reasonably and they do clean installations. I definitely found my new air conditioning company...
Richard Byrne
Samual did a great job. He was patient and informative during my maintenance. He was able to clear the drain line and the problem I was having a sense stopped. Would highly recommend.
Kimberly Martin
Very professional and knowledgeable!!
David Kinberg
Honest, Professional, explained everything
Alex Ware
Samuel was great! Very personable and efficient. The service was excellent.
Linda Bernstein
No written review
Philip Diah
Technician Ervine showed on time during the time frame specified. He sent a text to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing and the results of the testing of various components. Overall very happy with the service, recommend Hopkins Air Conditioning to anyone needing maintenance.
Response from owner
December 9, 2025
Harold Kestenbaum
No written review
Maria Del Rosario Quijano Peñuela
Muy buen servicio, puntualidad y profesionalidad
Nanette Plancarte
No written review
m gil
Miguel did an awesome job he cleaned every single thing that he was supposed, and checked on everything in my AC, I am very happy with the service.
Lori Weinstein
I had a great experience with Hopkins Air. Miguel was very knowledgeable and did a thorough assessment. He took his time to talk through my options.<br>When it came to the install of the new system it was done professionally. They made sure the house was up and running that day. Even through the rain and in the dark they stayed to compete the work.
Emily Wasserman
Horrible experience with Hopkins Air. We feel like we have been scammed out of thousands of dollars.We have brand-new AC units, and every time Hopkins Air comes out for routine service, it seems like days later the AC mysteriously breaks down. We are then told that expensive parts and labor are needed, resulting in thousands of dollars in charges—even though the units are brand new and the parts are covered under warranty.<br><br>The entire experience has been incredibly frustrating and has left us feeling taken advantage of. We have spent thousands of dollars dealing with problems that should not be happening with brand-new units, and we have lost all confidence in this company.<br><br>I would strongly recommend getting a second opinion and carefully reviewing your warranty coverage before agreeing to any repairs or paying for expensive parts and labor. Based on our experience, we will never use Hopkins Air again and strongly caution against doing business with this company.
Carlos Sifontes
No written review
Ruth Sabo
The guys did a great did a great job!! I am extremely pleased with their work and cleanup and how pleasant they are.
Response from owner
June 27, 2023
karen abdul
Miguel was prompt, knowledgeable and courteous
Andreas Stonick
No written review
Tim Culhane
Donat the service guy was awesome. Very thorough and knowledgeable
Response from owner
October 5, 2022
Gina Soto
Great work with the maintenance of my Ac<br>Everything worked perfectly and my ac working perfect the worker was professional he advised me to replace some things from my unit and he was right my house is very cold thank you!
Fannie Diamond
No written review
Kelli Hill
Eduan the technician did a great job with the servicing of my AC unit!! He was courteous, professional, timely and provided me with helpful information. Thank you!
Response from owner
September 1, 2025
Dell Beebe
Thorough on review of our unit. Minor problems found and solutions were discussed. I
Kendra Black
We just had our office AC serviced and Jay was kind and professional. Thanks again Hopkins AC
Yuniesky Aleman Caballero
After waiting a few days for the part, we welcomed Jahaziel to our home, he is best A/C technician we have ever had.<br>Thank you!
Meghan Shea
Jahaziel was amazing and fixed everything and I once again living with AC!
jonathan maged
Jahaziel was great today answering my questions and servicing my Ac... 👍🏽
Response from owner
August 3, 2024
M.S.M.
Great, fast, courteous, professional.<br>Mariel our service rep was excellent..
Steve Avrus
They got the job done and everything is working well. They replaced our old compressor and return air unit and thermostat with new ones. Also installed a UV light.
karen rich
We always have the best experience with Hopkins Air! We are on their monthly service program and they stay on top of everything. They recently replaced Anzac unit forums and the guys were so easy to work with. They cleaned their workplace so nicely every day and were respectful and polite and quiet. The pricing was fair and we are very happy. I’m so glad we found Hopkins!!!
Lou Azus
Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.
Response from owner
February 6, 2021
Clyde Perod
Hopkins was and is my go-to AC CO. They have installed several units over the years as well as required maintenance. This last visit, a usual draining of clogged lines was a charge of $539.00. Two hundred over the past incurred charges. I believe this was exorbitant compared to competitors and Hopkins past charges.<br>I will contemplate a change of service.
Response from owner
May 24, 2024
santhosh samuel
These guys are great! I am very happy to be their customer!
Response from owner
June 11, 2025
Benjamin Maximov
Great service, took his time to do service our 2 AC units and installed UV lights, very clean work and good customer service, explained everything he did and all working perfect.
ronen benvenisti
everything was ok i just thought that your Technion should be more knowledgeable with smart thermostat its still not working correctly
Patricia Zorrilla
No written review
Javier Zabala
No written review
Daniel Wolf
Jay was great! Quick and easy
Shari Murnane
Eric did a great job today.Hopkins Air is always 5 star in service. We have been using their services since 2013. Our tech, Eric, just came out to do our maintenance. My unit was replaced last year and he let me know that everything looks great. He always does a fantastic job every time he comes out. We appreciate having a company that maintains high standards. You will not go wrong in choosing Hopkins Air for all your AC/Heating needs. We recommend them to everyone.
Thomas Dunne
No written review
Response from owner
January 14, 2026
Ronald Anderson
Gasi and Zack were extremely professional and well versed in air conditioning. Explained the different steps of their operation and provided tips and recommendations for future use. We couldn’t be more satisfied with this company and employees.
Sebastian Clarke
We had an issue with an aging AC unit and they were honest without blowing the issue out of proportion- incredibly helpful. Existing customer and happy to be working like them.
Response from owner
July 9, 2021
Jean Ibrahim
The problem is still not solved….