All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
Franchesca Wollmann
Brian was thorough and informative as usual.
Response from owner
March 5, 2025
William Billings
Efficient service, on time and very Informative. I would recommend Hopkins to anyone needing HAVC work
Response from owner
March 12, 2024
Jerry Orlovsky
We needed a new A/C unit installed quickly and wanted a reputable and responsive company to do the work. After calling around and checking online reviews and profiles, we settled on Hopkins. Their service and integrity aligned perfectly with their exceptional online reviews. We would not hesitate to recommend them to friends, family and neighbors.
Response from owner
March 5, 2025
Denise Burgess
Miguel was very pleasant, informative, And very thorough!
Response from owner
March 5, 2025
Sara Sapp
Gazi is the best. We have used Hopkins for a long time! Very reliable and professional.
Response from owner
March 5, 2025
Scott Mccleneghen
They are terrific to work with. Locally owned which is very important. I only want to do business with local business.
Response from owner
September 28, 2023
kamrul hossain
Great service with a great price .
Response from owner
March 5, 2025
TheManhattanshort .MANHATTAN SHORT Film Festival
Sophia is a wonderful energy. Worth waking at 7.30 am for.
Response from owner
February 19, 2025
Collectibles Cafe
Hopkins Air came out to us during an emergency with our a/c. Extremely informative and trustworthy. Highly recommend.
Response from owner
October 6, 2022
Keith Engelhardt
Gazi did a good job today during the maintenance, he answered all my questions and was able to find a refrigerant leak on my 13 years old unit
Response from owner
November 16, 2021
Bowe Jack
One of the best
Response from owner
February 19, 2025
kristin muse
Gazi is the best tech!! He’s honest and does great work!! Give him a raise!!
Response from owner
February 19, 2025
Alex Gutknecht
Great service. Would recommend to anyone looking for AC help.
Response from owner
February 19, 2025
Michael Stapko
Sophia was prompt (early), professional and courteous, everything you could want from a service tech!
Response from owner
May 19, 2023
Patricia Denning
Sophia is incredible thanks for the prompt and expertise she offered . PD
Response from owner
February 19, 2025
Norma Harris
Our AC went off and we didn't expect to get Miguel to be able to get here today. However, Hopkins AC did get us on the schedule and Miguel arrived as scheduled, serviced our AC and it is back up and running smoothly. Five stars for Miguel again!!
Response from owner
July 11, 2023
Pamela Ehmke
Gazi was great! Fast and effective.
Response from owner
February 19, 2025
Rolando Santiago
Just had my ac updated.Hopkins came checked out my old unit which was 25 years old. Needed a fan motor which they said cast $1000. Not worth fixing. Gave me some options, they offered financing for 18 months at 0% no down payments. Which worked for me. I Ask them when can they install it. They said next day. Which they did. They were her next day at 8am and done by 12pm. Did a professional job, and cleaned after themselves. . BUT! Did not informed me that I should get UV lights. Which know I have mildew and have to spend a additional $500 to install them. Lack of information. Should have been told up front..
Response from owner
June 13, 2021
Centro de Avivamiento Cristiano West Palm Beach
Gaci and Sophia did an excellent job, they cleaned the AC pipes inside and outside the house which were clogged. They provided information about what to expect from the unit and what to do next in a clear way and with details. Very respectful and great customer service. I would recommend them for sure.
Response from owner
February 19, 2025
Hanna Gross
Sophia and Gazi were very thorough and professional. Did a great job.
Response from owner
February 19, 2025
Steve Loomis
John 3 was friendly, personable, and his presentation was concise, and backed with data.
Response from owner
February 19, 2025
Frank Califano
Great Technician !! Jasper was awesome!
Response from owner
November 5, 2023
Richard Piluso
Great company. All staff and technicians are courteous, professional and make the vendor/customer experience easy and professional. Highly recommend.
Response from owner
February 10, 2023
Amy M.
No written review
Response from owner
February 19, 2025
David Merles
Gazi did an amazing job today, come on time , finde the problems and repair them on site, Highly recommended Gazi
Response from owner
February 19, 2025
Christian Caracci
Thank you Gazi!
Response from owner
February 19, 2025
Andrea Mayer
Amazing service and professional work! Thank you guys! Gazi and Sofia did very good job today
Response from owner
April 21, 2023
p c
Please ask for John at Hopkins. Everyone at the company is really nice. They will give you a window of 2 hours instead of "maybe" today so you don't have to wait forever. Their annual maintenance package is a great deal. John is fair, prompt and excellent at what he does. I tell all my friends about Hopkins, by far the best service in a long time. I have been with them for 3 years now.
Response from owner
September 13, 2023
Monica Toby
Jasper was great.
Response from owner
February 19, 2025
Amanda Inman
Jasper did a great job
Response from owner
February 19, 2025
DicDoeBee Andrews
Jasper did a great job
Response from owner
February 19, 2025
Jamie Toby
Jasper did a great job today. Doing business with Hopkins has always been a pleasure.
Response from owner
February 19, 2025
Jennifer Lourie
Hopkins shows up on time and on budget. They are highly responsive and extremely knowledgeable and professional.
Response from owner
June 4, 2024
Albert Rodriguez
Hopkins Air Conditioning is a 5 star company! I will definitely use their services again! The tech Gazi was knowledgeable and professional!
Response from owner
January 29, 2024
Scot Frank
Always efficient and professional. Brian is excellent and on time. Much appreciated.
Response from owner
July 1, 2024
Shelly Leatherman
Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻
Response from owner
February 19, 2025