All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
Mike Ehora
Hopkins AC is the best. They really take their time and go through your whole system leaving nothing behind. Chad was very knowledgeable and professional. I highly recommend them.
Response from owner
March 25, 2025
Roberta Diamond Kunz
The best in the business
Response from owner
March 25, 2025
Debbie Denburg
No written review
Response from owner
March 25, 2025
Alan Hess
Been with them for about 20 years. Tgey are always available in an emergency, come on time and pricing is fair I recommend them highly
Response from owner
March 17, 2025
Jon Gutknecht
No written review
Response from owner
March 25, 2025
Vic Nee
Get professional service! 100% recommend John!!
Response from owner
October 12, 2024
Sonseray230
I recently had a new air conditioning unit installed by Hopkins air conditioning, and I couldn’t be happier with the experience! Kevin and Karel were both absolute professional, courteous, and highly skilled. They did an outstanding job with the installation, ensuring everything was set up perfectly and leaving the workspace spotless. On top of that, they took the time to walk me through the new thermostat, making sure I fully understood how to use it. I highly recommend Hopkins for their top-notch service and exceptional team. Thank you, Kevin and Karel, for a job well done!
Response from owner
March 25, 2025
Terry Mahon
Zach did a great job!!!
Response from owner
March 25, 2025
G Ulate
Very good people managing this office should be no issue getting the best service ., i would try them next time .
Response from owner
March 25, 2025
Linda Zaskey
Did excellent job, very friendly to speak with.
Response from owner
June 4, 2024
Robyn McLean
Gazi is the most honest service tech I have ever had. If you need service, ask for Gazi!
Response from owner
March 25, 2025
Carl Abramovitch
Had a problem with clogged drain Service people came and fixed immediately Thank you
Response from owner
November 24, 2023
Michael Smith
Sophia provided excellent service and was a delight to work with.
Response from owner
March 25, 2025
Lilliana
Gazi, Logan and the guys who did our installation were amazing. All very professional and took time to explain our options. We ended up needing a new unit. It was installed promptly and the service was great. Everyone was amazing and very helpful. Thank you!
Response from owner
March 17, 2025
Craig Cook
Sophia did an amazing job and very detailed. Made sure I knew what was done and double checked everything working correctly before leaving. Also told me about possible system upgrades. Great job
Response from owner
March 25, 2025
Ron S
Donat the Technician was very thorough and explained patiently all the checking he was doing. He found a potential problem that could prevent my air conditioner from working ; a contact that was almost burned out.
Response from owner
March 25, 2025
Claudia Vazquez
Maintenance day at the townhouse. Gazi was the service tech today. As always, Gazi and all the techs are very courteous, knowledgeable, and helpful. Making the most of our annual service contract by servicing our system regularly has helped to keep repairs to a minimum.
Response from owner
June 2, 2021
Ronald Harris
Miguel was excellent and look forward to his a next visit
Response from owner
March 25, 2025
Robert Carter
Sophia was excellent and explained everything well. very friendly
Response from owner
March 25, 2025
Adam Garde
No written review
Response from owner
March 25, 2025
Marshette Thompson
My technician Sophia was so helpful and informative. She took her time to explain every step in the maintenance process. The customer service at Hopkins is impeccable. I will recommend to all of my friends.
Response from owner
June 7, 2022
Marissa Hardy
Miguel did great, very quick and gave lots of details!
Response from owner
March 17, 2025
Mario Lousada
Air conditioning needed service that was provided within couple hours
Response from owner
March 17, 2025
Donna chiarelli
Sophia amazing will do business again
Response from owner
March 17, 2025
Maria Davis-Pierre
Miguel was amazing. Very knowledgeable and quick. Highly recommend
Response from owner
March 17, 2025
Mimi Waddell
Sophia Ehr! Thank you sooo much for the Sat after 5p show up and fix. The homeowners and I very happy to have someone so knowledgeable and easy to talk to. You explained it perfectly. Thank you. Stay cool. Call Hopkins!
Response from owner
March 17, 2025
Keith Josie
Sophia did great amazing service and knowledgeable.
Response from owner
March 17, 2025
Robert Montanez
Our service tech, Ervine, was great. Excellent customer service, knowledgeable, and efficient. All of the employees we've worked with at Hopkins exemplify these same qualities.
Response from owner
March 17, 2025
Jeffrey Brudner
Sophia was great!
Response from owner
March 17, 2025
Allison Ross
I had the pleasure of having Sophia perform routine maintenance on my air conditioner and I couldn’t be more impressed with her service. She was incredibly knowledgeable and took the time to explain everything clearly, addressing all of my concerns and questions with patience and expertise. Sophia's hard work was evident throughout the entire process, and she went above and beyond the job requirements to ensure everything was running smoothly. Her professionalism and dedication truly exceeded my expectations. I highly recommend Sophia for any HVAC needs!
Response from owner
March 17, 2025
Jessica Thompson
Ervine came to service my AC today and he was efficient, kind and knowledgeable. Highly recommend.
Response from owner
August 23, 2020
Marie Russell
Excellent company. Miguel was very professional and thorough.
Response from owner
July 30, 2024
Fred Ireland
Gazi is AWESOME!!!!!! I’m cooler now than I’ve ever been thanks to him
Response from owner
March 17, 2025
Jeanese Barriteau
From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.
Response from owner
July 18, 2024
Michael Valle
Thanks gazi
Response from owner
March 17, 2025
Bryan Diaz
Excellent Service.
Response from owner
March 17, 2025
mike zelen
No written review
Response from owner
March 17, 2025
Marcello Serrato
I am very thankful to the great team at Hopkins Air, everyone has been very professional and caring to my needs. I am signed up with their year maintenance and both my air conditioning units have been working perfectly. Thank you to Chad and his great team!
Response from owner
November 5, 2023
Karen Solomon
Prompt and professional service I would highly recommend
Response from owner
October 12, 2024
Matthew DeRisi
Gazi was fantastic!
Response from owner
March 17, 2025
Anthony Mileo
Zachary was a pleasure to work with Professional
Response from owner
February 19, 2025
Bob Keller
Professional and courteous
Response from owner
August 23, 2020
rose hendricks
Gazi did a fantastic job at my house. Excellent, Excellent Excellent
Response from owner
March 5, 2025
Heidi Squires
Hopkins Air has always impressed me with their prompt, professional services. This is the second home I’ve hired Hopkins to install new air conditioning systems in and I highly recommend Hopkins Air. The technician, Zachary, was knowledgeable, pleasant, explained everything. Great service as usual
Response from owner
April 4, 2024
laura stelluto
No written review
Response from owner
August 14, 2023
Tom Jennings
Great service -ontime - john very knowedgeable Gave us detailed and honest briefing !
Response from owner
November 9, 2020
luis alfonso
Gazy really good guy, excellent technician…
Response from owner
March 5, 2025
Stan Shames
We were a customer of the previous owner, but decided to stay once Hopkins took over. Had found Hopkins staff to be knowledgeable and highly professional but.... over the past couple of service calls the technicians have attempted to have us purchase several different types of services Update: 3/3/25 Te
Response from owner
September 1, 2023
Danirah Sanchez
Highly recommend Hopkins for your AC needs. Very courteous and friendly staff and technicians. Marcos and Scott, our technicians that came out, were so friendly and knowledgeable, and did great work, really top-notch individuals! Overall process with Hopkins was very straightforward, again, highly recommend. Thank you again!
Response from owner
March 5, 2025
Viktoryia Vada
Excellent service from Hopkins Air Conditioning! From scheduling the appointment to completing the repair, everything was seamless. The technician, Donat, was professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained everything clearly, and had our AC running perfectly in no time. Honest pricing and top-notch customer service.
Response from owner
March 5, 2025