All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Alison Hammonds
Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!
Response from owner
December 19, 2023
Vicky Byers
The company and the employees were great to work with. The result of investing in this project were not as good as I hoped, but the result was not dependent on work quality, effort or expertise.
Response from owner
July 30, 2025
Hope Woodend
We have been with Hopkins for nearly two years and I love them. They were very detailed from the very beginning. Every Preventative Maintenance call they are just as thorough in inspecting the system to ensure it’s working properly.
Response from owner
August 16, 2024
Chari Skinner
Ervine was very helpful and very fast at locating the problem in my ac handler. Super friendly and quick to diagnose the problem. Great technician and scheduling was immediate/same day. 5 stars.
Response from owner
November 3, 2024
JAHNY JIMENEZ
No written review
Response from owner
July 29, 2025
Jahny Jimenez
I must say by far the best service I’ve ever had when it comes to HVAC….Andres and his associate did a phenomenal job with installation.
Response from owner
July 28, 2025
Robert Hammerton
It was very good,the tech was right on time and he was very efficient and exact.
Response from owner
July 29, 2025
F M
I had a great experience with Gazi from Hopkins Air Conditioning. He came in promptly, was extremely professional, and took the time to answer all of my questions without rushing. His knowledge and attention to detail really stood out. Top-notch service from start to finish — highly recommend Gazi if you're looking for reliable and honest AC work. Definitely someone you can trust with your home's comfort!
Response from owner
July 28, 2025
Genevieve
No written review
Response from owner
July 28, 2025
Dana Lauterwald
Hopkins saved us again on a very hot day. Thank you Ervine, for your kindness and professionalism. It’s such a relief when the help you call, actually helps. 2025 Our air conditioning went out in our home, right before Xmas. Fortunately, Hopkins had someone here in no time, and the tech Gazi, had our issues fixed quickly and efficiently. He was very informative and offered us future solutions. Thank you Gazi. 2024
Response from owner
August 23, 2020
Stephen Lewis
Professional service . Tech was thorough and easy to explain the service details.
Response from owner
July 28, 2025
Gabby David
Just had Donat the Hopkins technician over and he assessed my problem and solved it.Had to call the Hopkins supervisor about a potential charge and the supervisor was very fair in working with me due to having previous maintenance done 3 months prior.I appreciate his fairness and communication on the matter.Solid customer service.Thank you
Response from owner
July 28, 2025
David Carter
Donat was very knowledgeable, professional and provided good advice about maintaining and servicing the system.
Response from owner
September 28, 2023
Argentina Sanchez
Gazi was very nice technician, expñlaied evrything and did a very good job
Response from owner
July 25, 2025
Josh Popper
Gazi was very informative and helpful. He found a few problems that our inspector and former AC company missed. We are grateful for his expertise and integrity.
Response from owner
July 24, 2025
Steven Singh
The service provided was excellent throughout the entire process. Mike's exceptional support, including a follow-up visit to assess the air conditioning system's performance, is greatly appreciated. The quality of the work and the outstanding service are both commendable.
Response from owner
July 24, 2025
Daniel Finley
Miguel was fantastic! Knowledgeable, punctual, and professional!
Response from owner
September 5, 2024
Margi Cross
No written review
Response from owner
August 4, 2023
Donna McMahon
Thx Hopkins technician Gazi was excellent, professional , courteous & explained everything to great understanding , great job
Response from owner
November 7, 2022
Sam Silversmith
I came home to no A/C today. I have a service contract with Hopkin’s Air, so of course, I called them. They went over and beyond my expectations, and had a service man to my house within two hours. That alone would be enough to earn a five star review. On top of that, Eduan, the technician that arrived was outstanding. He diagnosed and fix the problem quickly and neatly. I highly recommend Hopkin’s and Eduan to anyone needing in need of service or a new A/C.
Response from owner
July 22, 2025
loutha lubin
Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10
Response from owner
July 22, 2025
Taina Romeus
Gazi was very amazing. He was kind and took the time to explain my AC issues very well. 10/10
Response from owner
July 22, 2025
Connie Anderson
Hopkins Air was very quick to respond to a service call within 2 hours. Chad, the service tech was very professional and knowledgeable. He found our problem quickly, and did a thorough check on our entire system to make sure it was cooling properly. I would highly recommend using Hopkins Air!
Response from owner
May 24, 2024
Jane Chasin
Hopkins Air is a reliable company. They go out of their way to make appointments work with your time frame. I would recommend them!
Response from owner
July 1, 2024
Alice Mendez
Alejandro was great
Response from owner
July 22, 2025
Steve Morris
Davis was just great! He was professional, courteous and very thorough. He dealt with a poorly designed drain line system that was causing problems, everything is now working properly.
Response from owner
September 1, 2023
Elisa Graff Torres
excellent service.
Response from owner
August 14, 2023
Scott Schulle
Edwaun figured a problem out that many couldn't, and now our AC works perfectly. He's a great guy and a fantastic AC technician, and will go very far in life.
Response from owner
December 7, 2024
E Marod
No written review
Response from owner
July 21, 2025
Julie Cave
No written review
Response from owner
July 18, 2025
Laura Hilinski
Switched to them a year ago for yearly maintenance. Everything has been great. Friendly staff and great service.
Response from owner
July 16, 2025
richard burk jr
My experience with Hopkins air conditioning was absolutely amazing. My AC went out on me after 25 years for my compressor and 35 years for my air handler inside. I called Hopkins air conditioning on a Monday and they had a Gazi a technician come out that morning to check it and found out My AC unit was expired. Gazi then called The office and got a salesman out to my place within an hour and a half to go through with me my options for a new AC unit. Mike Sokolowski arrived as the salesman and led me through my options. He asked me detailed questions about my air conditioning usage and immediately determined what I AC you would best suit my needs.He immediately put in my order and two installers came out the following morning and completely installed the whole new air-conditioning system in my house. I really enjoyed the text messaging with the pictures of the technicians salesman and the installers before they actually arrived. Everyone was punctual and courteous.This has been an absolutely delightful experience. Considering I was without AC in the summer hot weather for just over a day.
Response from owner
July 16, 2025
eric taylor
Excellent service. AC checked out on me they came the next morning and fixed. I also signed up for their maintenance package. They are my go to AC compacy. Most importantly they are honest.
Response from owner
July 15, 2025
Donna Parker
No written review
Response from owner
July 15, 2025
Cora Ciaffone
My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.
Response from owner
April 24, 2024
Claudia Arguello
Gazi was amazing! He is so pleasant, professional and knowledgeable! He was exceptional!
Response from owner
July 15, 2025
Miled Mourad
Technician came out ahead of schedule and was very helpful. Fixed the issue and was very transparent.
Response from owner
July 14, 2025
Karen Laubenthal
Donat was on time and gave our air a tune up. Thank you, Donat, you were thorough and worked quickly. Thanks, Hopkin’s Air.
Response from owner
August 3, 2024
John Ross
No written review
Response from owner
June 12, 2024
Mindy Gelfman
No written review
Response from owner
July 14, 2025
Chris Grim
Fast friendly and efficient very positive experience
Response from owner
June 27, 2023
Annie
Gazi is great! He explained everything in a way that was easy to comprehend. I am very pleased and confident with service he provided.
Response from owner
July 11, 2025
Tee
Thank you Chad from Hopkins Air for explaining to me about my duct work. How my current duct is not giving enough for the new A/C s efficiency. Looking forward to doing business with you in the future. Thank you, Tami Hayes
Response from owner
July 11, 2025
Kristy Slivka
Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!
Response from owner
August 14, 2023
Brett Fuller
No written review
Response from owner
July 10, 2025
Dennis Bedard
Sophie is an amazing Tech. She was very Professional, Friendly and efficient. I am very pleased with The Service she provided for my HVAC system. I Highly recommend Hopkins Air. Request Sophie!
Response from owner
July 10, 2025
andrew colombo
Gazi was very helpful
Response from owner
July 10, 2025
Sean Mandat
Sophia.
Response from owner
July 10, 2025
Cheryl Armes
Sophia was excellent! We want her for all our AC concerns. 5 stars for sure! She was prompt, efficient, kind, and knowledgeable.
Response from owner
July 10, 2025
Tony Carbone
Great service from Hopkins AC. The AC rep Sophia went above and beyond to provide excellent and efficient service. Will use for service again.
Response from owner
July 7, 2025