All reviews

Jennifer Bai Rossi

Sophia was great! Very knowledgeable, efficient and pleasant to work with. She went above and beyond to help us get our AC working and repaired.

jonathan maged

No written review

Deborah Stelluto

They came within hours of the call. David was fantastic! He was very knowledgeable about our Google Nest and diagnosed the problem right away! Would highly recommend!

Jessica Taylor

Professional, friendly, and explained thoroughly what the issue was and what we needed.

Dominique Estrada

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

Patricia Valenza

I was able to get an appointment quickly. The service was neat and thorough. David was here at the beginning of the time window I was given and he called when he was on his way. He was knowledgeable, friendly, and professional. Since in addition to the maintenance, I needed the water line cleared, I was able to schedule an appointment earlier than usual at no extra cost. I also needed a new thermostat since the screen on the old one was no longer legible. David installed a new one and went through the steps for programming it with me. I highly recommend Hopkins Air and David, specifically.

Peter Hamilton

Sophia did a great job with the maintenance update. Very professional.

Brandi Duerler

No written review

Shelley Rosenthal

Excellent company. Quality service. Very happy.

James Arpe

Came early finished and cleaned up early. Good to get cool air again -- on a Saturday

Sam S

David and Monica were fantastic! Great communication, great work, and done fast.

Deb McInerney

Sophia was fantastic- went through everything for us Very professional and personable!!!

Aixa Diaz-Monaco

No written review

Caroline Houghton

They are all great to work with - from scheduling (and re-scheduling on my part) to the technicians - everyone is professional and courteous. They will ensure that you're happy with their work. Having a maintenance agreement with Hopkins is a great investment.

Pete Scala

The technician kept me informed as to when he will arrive. He fixed the problem and explained why my system went down. I am going to use Hopkins for a new installation to replace my old equipment. Overall an excellent job. It is hard to trust as anyone these days but this firm was great from start to finish!

Steven Kurlansik

Sophia did a great job. Courteous and competent.

Matthew Darnall

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!

libbie wilensky

Sophia is very efficient and knowledgeable. She is thorough and makes sure we understand all that is needed to keep our 7 year old air conditioner going. We highly recommend her for your service technician.

Linda Cinnante

Great company.

Hope Firsel

No written review

Joe Alvaro

I know Gazi from First air and he is always very good to me, he always does a great job and I want him to come all the time..

Fernando Lambis

Wonderful and professional workers also great commercial sale, and fantastic service office , total 100% satisfaction

Jose Marin

Very professional tech. He was on time and finished his work in a clean environment. I Would definitely recommend Gazi to do work for my family.

KEVIN CALDWELL

Sophia was awesome. Arrived on time, and was very thorough with her work. She found a couple of issues that need to be addressed; yet, didn't pressure me to do them today. She did point out what should be a priority; which, I appreciate and will recommend her to come back and complete the job!

Rick A

punctual and knowledgeable.

Ilia Martinez

James Schou was absolutely wonderful! Replaced the unit efficiently, and ensured everything was running perfectly before leaving. Excellent service from start to finish!!

Jorge Mundo

John and his team were great as always. Only trust them with my AC. Don’t go anywhere else.

Maureen Szymborski

Thank you Hopkins A/C, with a special thank you to Gazi who is knowledgeable, professional and friendly. I was very impressed with the time Gazi spent to perform the preventive maintenance on our system. I would highly recommend Hopkins for your HVAC needs. Thanks again! Maureen Szymborski

Maureen Gardiner

I had a very good experience with Hopkins Air conditioning. They did my annual check-up and everything was fine.

Douglas Hopkins

Very professional and reasonable

Niece

I had the pleasure of having Sophia come out for a routine service on my AC unit, and she was absolutely exceptional. From start to finish, Sophia was professional, knowledgeable, and incredibly thorough. She took the time to explain the entire process to me in a way that was easy to understand, which I really appreciated. It's clear that she knows her work inside and out, and she made sure everything was running smoothly before she left. What stood out most was her patience, attention to detail, and genuine care for making sure I was comfortable with the service. Sophia went above and beyond, and it’s rare to find that level of dedication these days. Highly recommend Sophia if you’re looking for reliable, honest, and top-notch AC service. I’ll definitely be calling on her again in the future!

Judit Lesko

brian gave an excellent service. Very knowledgeable, patient, professional. Thank you for that.

Mark Glore

No written review

Patric Scheid

Easy to deal with, needed my AC serviced for a leak, was able to schedule for same day, tech arrived on time, was thorough and clear. I got the annual service membership, so I know I am covered.

Cesar Fernandez Duran

Andres and yadian great job at home! Highly professional, patient and well done job oriented,

Melissa Latorre

They are always so helpful and very professional

Lloyd Estes

Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.

santhosh samuel

Andres and his team member were awesome!!!

Carolyn Schiller

Eduan provided outstanding service installing a Nest thermostat. He is extremely knowledgeable, and has excellent interpersonal skills.

Anne Purvis

Quick and efficient installation and service. Quality experience and would highly recommend Hopkins for all of your A/C needs.

Robert Chambers

Sophia was amazing. We had an issue at 5 pm and Sophia came right away and got the air back running in no time. I highly recommend Hopkins Air Conditioning 👍

Lynne Hogan

Gazi was phenomenal! Very friendly and knowledgeable. We hope to work with him again in the future! Thanks, Gazi!

lamarq Caldwell

Gazi was great, he was very accommodating and informative about what the issue was with our AC unit and what we needed to do. He was also able to work out a great price for us and we appreciate the level of care. We started our annual wellness plan with Hopkins Air and Gazi is the technician we will ask for every time!

Julie

Zachary was tech who was here the other day for our bi-annual service maintenance. He, like all of the other techs who have done work for us, was professional, friendly, knowledgeable , and efficient. We found Hopkins Air when we had an ac emergency (recommended by our neighbor), and from that point forward I have nothing but positive feedback!

Douglas wojo

No written review

Dan Werther

Great vendor in Palm Beach County. I have seen a lot of shady HVAC businesses in Florida but these guys are excellent.

Travis Ricks

We have used multiple A/C companies in the past. There always seems to be something wrong that is much more expensive than you expected when they come out. This is our second time using Hopkins and both times now they have been quick, thorough, and, most importantly, HONEST! Today they could have told me all kinds of things were wrong with the unit, but it was a simple fix of the thermostat needing to be reset because it wasn’t sending a signal to the outside unit. We will definitely be a lifetime customer anytime we have an issue with our AC moving forward, and highly recommend Hopkins for anyone needing an AC repair.

German Voss

Sophia did an excellent job, the best so far!

Wesley Wells

Sophia came out late Friday evening on a rush call for ac compressor not running. She diagnosed the issue quickly, had the replacement part in place in less than 30 minutes. Also replaced our uv bulbs since she was out here already.

Pam Buchmeyer

Sophia did an excellent job! Hopkins is always first rate. This employee confirmed our already high opinion of the company.