All reviews
1,086 verified reviews, 4.9★ average, sorted by most recent.
John Duque
Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.
Response from owner
June 6, 2025
Barbara Kaplan
No written review
Response from owner
June 6, 2025
Jeffrey Jacobs, M.D.
No written review
Response from owner
June 6, 2025
BRIAN PHELPS
After a lengthy conversation with the owner who reached out to me so we could discuss the quote I received from the technician yesterday he explained to me that it is possible that the tech could have gotten a false positive diagnosis on the compressor being shot when in actuality it was not which did make sense to me. I wish I didn’t react so fast to write a bad review before speaking to the owner of the company it was completely wrong on my part he did go above and beyond by returning the money for the service fee back to me for any inconvenience that his employee caused which he did not need to do with that being said I definitely would use him in the future now I see why he has so many outstanding reviews
Response from owner
June 6, 2025
m Dr G
No written review
Response from owner
June 6, 2025
Kathleen Fraga
Gazi was so very kind and professional assessing my AC unit and providing a lot of maintenance/repair options to suite my needs and budget. Thanks!!
Response from owner
June 6, 2025
jaime rosero
Reliable company would recommend. Our Tech Sophia was amazing, very thorough and explained some future maintenance options for us.
Response from owner
April 21, 2023
Stephen Markward
Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!
Response from owner
May 20, 2025
Peter אני
Ervine was great. He addressed the issue professionaly and promptly. He deserves a raise!
Response from owner
December 19, 2023
David Maretsky
Nelson and David arrived on time introduced themselves and did a terrific job and new system working great Would recommend to others
Response from owner
September 12, 2024
Bruce Tissot
Efficient, Polite and performed a job well done
Response from owner
June 4, 2024
Chad Samiljan
Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.
Response from owner
May 20, 2025
Patricia Williams
The technician Brian was personable and courteous, knowledgeable and thorough.
Response from owner
February 25, 2023
Tyler Hedges
Sophia was really helpful
Response from owner
May 20, 2025
Steven Becker
Seasonal Service for my A/C was through & professional!
Response from owner
May 20, 2025
Stephen Weissman
William and his assistant did an excellent job . I would give them five stars
Response from owner
January 17, 2024
Lisa Barajas
Sophia was great!! She was very professional and took her time to go over all my questions.
Response from owner
May 20, 2025
Claudette Maddox
Very professional and great service. Would definitely recommend.
Response from owner
February 19, 2024
Leslie Siegel
Professional, on time, thorough, friendly, great price. Thank you very much!! I highly recommend Hopkins Air Conditioning!
Response from owner
April 16, 2024
Cristina Ichi-Jezewski
Miguel, the technician was very detailed oriented, respectful and professional, very pleased with his service. It gives me peace of mind that Hopkins A/C comes and do the maintenance of my A/C unit twice a year.
Response from owner
November 15, 2024
A Michael Marino
GAZI arrived on time, was competent and took the time to explain what he was doing and to make recommendations for my consideration. Very satisfied.
Response from owner
May 18, 2021
Christina A
Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.
Response from owner
May 20, 2025
carole sauer
No written review
Response from owner
February 19, 2025
Richard Fowler
Very good service and very dependable.
Response from owner
May 20, 2025
Ashley Krause
No written review
Response from owner
May 20, 2025
Frank Vezer
Miguel 3 is Hard working, intelligent, kind, and very clean
Response from owner
May 20, 2025
Stefanie Lovell
Ervine did an excellent job!
Response from owner
May 20, 2025
Kevin White
My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.
Response from owner
August 9, 2024
Jim Boyden
Ervine at Hopkins AC was excellent. Showed up on time, did great work and was very friendly. I will definitely use them again.
Response from owner
May 20, 2025
Randy schiffmanrand
Gazi was great.... explained why and how ..... what was needed ... will use him again
Response from owner
August 14, 2023
Philip Kalicharan
Gazi is amazing
Response from owner
May 20, 2025
Pate Steele
Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!
Response from owner
May 20, 2025
barbara cohen
gazi did an excellent job today
Response from owner
May 20, 2025
Paula & Bruce Abramson
Gaza was the best! Will always use!
Response from owner
April 29, 2025
Heather Blitz
Hopkins was very quick, friendly and did a super job.
Response from owner
May 20, 2025
Virgilio Rodriguez
Great work Gazi. Thank you for servicing my A/C!
Response from owner
May 20, 2025
P & M
From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼
Response from owner
August 28, 2023
Ralph Vanacore
Great Technicians & Service
Response from owner
November 3, 2024
Deborah Habersham
No written review
Response from owner
May 20, 2025
Janet Grossman
Zach was very helpful.
Response from owner
May 20, 2025
Barry Frishberg
No written review
Response from owner
April 29, 2025
Brandon Hernandez
Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service
Response from owner
April 29, 2025
Janet Zeglam
Excellent customer service. I highly recommend them.
Response from owner
April 6, 2023
Casey Kunmann
Sophia is the best! Kind, professional, helpful and efficient.
Response from owner
April 29, 2025
Lew Weinkauf
Very courteous and professional. Prompt and at my house two hours early!
Response from owner
July 28, 2023
Payton C
We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!
Response from owner
April 29, 2025
Andy Berger
Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.
Response from owner
April 29, 2025
thompjmy
Zachary arrived early and quickly worked through steps to diagnose my problem. The problem part causing my condenser to dysfunction was still under warranty, and the replacement part was available on his truck. I really appreciated his professionalism and that he obviously really enjoys his work. Thank-you!
Response from owner
April 29, 2025
theresa Link
Gazi is fantastic! He does a great job explaining everything and is very detailed and thorough! Completely reckoned!
Response from owner
April 29, 2025
Tristan Link
Gazi is phenomenal! He is very professional, kind, and always goes above and beyond to provide great service! Highly recommend!
Response from owner
August 3, 2024