All reviews

Brad Heffler

No written review

Delray Beach, FL

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

ROBYN FLORES

My experience with Hopkins Air Conditioning was very much a pleasure. My Technician Gazi was proficient at his work and did a great job.

Daniel W

We have been using Hopkins Air since we moved to Florida 3 years ago and always had a wonderful experience. The technicians are super friendly, very professional and always took good care of us. So recently we decided to replace our old unit, the experience has been 5 stars all the way. The sales rep came in the same day, explain our options, did not try to oversell us anything that we do not need, no pushy, very patient, and even let us get more quotes from others before we made decisions. The technician came in on Saturday because we have young kids and elderly in the house, they made effort to come out as soon as possible, the technicians, Calvin and Kavel came early in the morning, explained their installation process and timeline, finished everything ahead of time, we had AC running early afternoon and it cools the house just like the rep described. The technicians cleaned up the work areas before they leave. We highly recommend give them a try, we have used other companies in the area and they are absolutely our favorite.

Pamela Mercado

Gazi is very professional, patient, responsive and helped me greatly with everything I needed.

Peter Lippman

We're on our third air conditioner system, the first two lasting about ten years each. Hopkins Air Conditioning has proved to be the most reliable and trustworthy of the related companies with which we have dealt over that 25 yer period.

Anthony Downie

Sophia was quick and professional!

Karla Ram

My technician Sophia was fantastic! She took the time to explain to me the issues she found with my unit and answered all my questions and made recommendations.

Joe Ferrin

Gazi did an excellent job today. Explained choices in financing and took his time doing so.

Denver Burdette

John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !

cdm wpb

Gazi was great!

Marlene Simmons

Excellent customer service! They sent Sophia out immediately to fix an issue with our air conditioning and thermostat and she was amazing! A simple change in the thermostat job turned out to be multiple other problems and she was here for three hours fixing everything! And she did not leave until our air conditioner was working perfectly! By the way, this was with our old air-conditioning system. Hopkins has not yet put in our new air conditioning system due to the fact that we are in the middle of construction and we will wait to put it in. Amazing customer service from the office to the technicians. I would absolutely recommend them!

Kathy Curley

Zachary came out and did a maintenance service on our ac unit. He showed me the unit really needed it. I saw how really important the maintenance is because our unit is only a year old.

Ralinda Riley

Zach did a great job, he was thorough and explained everything.

Dubem Nwadiogbu

Miguel 3 (the guy that did my service) was real cool and professional. Helped me out alot and was informational. Above and beyond. Give him a raise. Seriously

Clay Moran

Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.

bigal brooklyn

always realways responds in a reasonable time frame and shows yo==up when expected and treats customer with due respect

Stacey Kirschenbaum

Excellent Service and Well trained technicians!

Sosha Zaretsky

Karel and Kevin were kind and professional, 5 stars!

michael d'andrea

Had my annual service with Sophia. Very professional and efficient. Glad I signed up for the service plan and appreciate the discount that comes with it.

Jamie Bracken

A note of THANKS to our friends at Hopkins Air! They saved me previously on an emergency repair when my contractor was days out. Their technician Sophia came for bi-annual maintenance and took her time cleaning things up and helping explain our system. While I was busy working she took pics for their files so they could show me things to be aware of. Sophia is super sharp and explained things so any homeowner could understand. Hopkins won a customer for their responsiveness and will keep me for their continued professionalism and customer care. I hope I can request Sophia for all future service!!!

Marc Stanions

As always, Hopkins, Ac has a great crew of people. Sophia, one of their newer technicians is awesome. She works hard and is very professional. A very good company that I would recommend.

Beth Stadfeld

Gazi Was wonderful! Amazing experience!! Very kind and knowledgeable! On time and super efficient with helping us!

Mara Cossa

Fabulous and quick. Sophia and the entire staff has been great. They are my go to ac people.. ty guys for the great service

Carol Babcock

We just had the pleasure and good fortune of getting Zach to help us with a manufacturer's issue with our new a/c unit. It was after hours, and we were told a technician would come by between 7pm and 10pm. Zach was here by 7pm, and to say he knows his stuff is an understatement. On top of being professional and knowledgeable, he was a pleasure to work with and reassured us that all would be taken care of, and all was in under 48 hours. Hopkins definitely hires the best of the best, and Zach is certainly in that category. Thank you Zach for your great work and thank you Hopkins Air for having people like Zach to help us stay cool and comfy 🥳

Pierre Azzam

Sophia was terrific! Went out of the way to take care of what was necessary to get the place cool again.

Lizette Colon

Gazi did my unit maintenance service today, and he was on time, professional, very thorough, and friendly. He inspected everything and explained what he was doing so I could understand and see what was being done. He made suggestions for future service and I feel he was honest and helpful. I have been a customer for a couple of years and I’m happy with their service.

Mike Ehora

Hopkins AC is the best. They really take their time and go through your whole system leaving nothing behind. Chad was very knowledgeable and professional. I highly recommend them.

Roberta Diamond Kunz

The best in the business

Debbie Denburg

No written review

Alan Hess

Been with them for about 20 years. Tgey are always available in an emergency, come on time and pricing is fair I recommend them highly

Jon Gutknecht

No written review

Vic Nee

Get professional service! 100% recommend John!!

Sonseray230

I recently had a new air conditioning unit installed by Hopkins air conditioning, and I couldn’t be happier with the experience! Kevin and Karel were both absolute professional, courteous, and highly skilled. They did an outstanding job with the installation, ensuring everything was set up perfectly and leaving the workspace spotless. On top of that, they took the time to walk me through the new thermostat, making sure I fully understood how to use it. I highly recommend Hopkins for their top-notch service and exceptional team. Thank you, Kevin and Karel, for a job well done!

Terry Mahon

Zach did a great job!!!

G Ulate

Very good people managing this office should be no issue getting the best service ., i would try them next time .

Linda Zaskey

Did excellent job, very friendly to speak with.

Robyn McLean

Gazi is the most honest service tech I have ever had. If you need service, ask for Gazi!

Carl Abramovitch

Had a problem with clogged drain Service people came and fixed immediately Thank you

Michael Smith

Sophia provided excellent service and was a delight to work with.

Lilliana

Gazi, Logan and the guys who did our installation were amazing. All very professional and took time to explain our options. We ended up needing a new unit. It was installed promptly and the service was great. Everyone was amazing and very helpful. Thank you!

Craig Cook

Sophia did an amazing job and very detailed. Made sure I knew what was done and double checked everything working correctly before leaving. Also told me about possible system upgrades. Great job

Ron S

Donat the Technician was very thorough and explained patiently all the checking he was doing. He found a potential problem that could prevent my air conditioner from working ; a contact that was almost burned out.

Claudia Vazquez

Maintenance day at the townhouse. Gazi was the service tech today. As always, Gazi and all the techs are very courteous, knowledgeable, and helpful. Making the most of our annual service contract by servicing our system regularly has helped to keep repairs to a minimum.

Ronald Harris

Miguel was excellent and look forward to his a next visit

Robert Carter

Sophia was excellent and explained everything well. very friendly

Adam Garde

No written review

Marshette Thompson

My technician Sophia was so helpful and informative. She took her time to explain every step in the maintenance process. The customer service at Hopkins is impeccable. I will recommend to all of my friends.

Marissa Hardy

Miguel did great, very quick and gave lots of details!

Mario Lousada

Air conditioning needed service that was provided within couple hours