All reviews

Tbird

The quality, efficiency, and care that went into completely replacing my AC was unbelievable. I signed for the replacement Saturday, and they were ready early Monday morning! The job required extra attention as they had to entirely disassemble the new air handler AND the old one in order to remove/install them from within the attic. I don’t know anything about installing AC units but I imagine my setup was a nightmare of a job. But Andres and his colleague handled it with grace and put on a masterclass in AC replacement. I genuinely can’t thank them enough. Seriously, if you need your AC repaired or replaced. Give Hopkins a call. Yeah … AC work always has an annoying price tag associated with it. But cheap AC isn’t good. And good AC isn’t cheap. With that said, they were flexible on some components and even threw in extra products and services for free. At the end of the day it's worth every penny. It’s quality equipment that was installed by highly skilled professionals. Overall a top notch experience - highly recommend!

Cheryl Fatnassi

We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!

Laura Miller

No written review

John Stu Rose

The service was to follow-up on our HVAC system not producing heat. The technician replaced the circuit board as requested but also found an issue with the sensor which was faulty and replaced it. The system is now working properly. He was very efficient and got the job done in sufficient time.

richard beaulieu

Eduan did a great job today

Doug WOJCIECHOWSKI

Great service came out on a Father’s Day Sunday and had me up and running in a couple hours once again thank you very much and I’m glad that I signed up for your contract

nelson obikwu

Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.

Newinfous sq

on time and professional. Installed a new nest thermostat and fixed existing issues. great service

Paul Oulahen

Hopkins were timely, efficient, honest, friendly and very fair. Don't shop around, just deal with them. Paul Highland Beach FL

Richard H

Just had my HVAC serviced. As always, great communication, tech and customer service. Renewed my annual contract. Ervine was outstanding!

Mitchell Friedman

Gargi did a great job

Master Tech

No written review

Master Tech Security camera

Technician super awesome, very professional

Junior

Gazi was great, clean professional & it’s been that way everytime he comes out!

Patricia Plichta

No written review

John Woodward

David as knowledgeable and a very nice technician. He let me know how the AC check was going throughout the service.

Helene B. Vulpis

Thank you Hopkins air for sending a fabulous service tech Donat Decani to maintain the maintenance of my air conditioner. I have been doing business with Hopkins the past 3 years and the same tech Donat Decani serviced me with his skill, technique and knowledge once again. Doing business with Hopkins releases the worry if there is a problem. I, get immediate service..and it is always fixed.

Carol

Detailed and professional service.

Cindy Diskin

They are excellent, very thorough, and very professional!! I have them come twice/yr for our maintenance and they keep everything going great! One of our units broke yesterday & someone came out today(a sunday) and will be back tomorrow w/ parts! Cindy

Linda Jaffe

Gazi was here for my check up he did a great job and all is well!

Jean Smith

Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.

Mark Harris

Arrived and did a great job

Natalie Kinzie

Excellent work

Paulette Coronato

Dependable, professional and courteous! Hopkins has always provided the best service for repairs and maintenance programs. We highly recommend them.

Andrew Coronato

Prompt, efficient, knowledgeable service. 5 stars.

Jody Lane

Great service from John!

Miguel Vazquez

I have been a client of Hopkins Air Conditioning for several years and the quality of their service continues to be five stars. Leart was super professional and polite. When he completed the work (maintenance and installation of a UV light) he showed me pictures of the work and gave a report of the condition of my unit. I renewed my service contract.

Chuck Sweet

No written review

Kenneth Brown

Highly recommended. Very reliable, always on time, very professional. Armando was very nice, and respected our property.

Danny Montanez

Armando came to install my UV unit in my AC. Very professional and courteous. Very impressed with the level of service with this company. Highly recommend.

howard kahn

No written review

Tanya Zeo

Miguel was awesome he went way beyond in customer service. My a/c stopped running on Friday he came when I called asap. Advised of problem but told me parts dept were closed they have part in stock but he will not be able to get it until Monday. Wow to my surprise he was at my door 9am on Saturday morning. He fixed the problem. For years I have had a contract with ECM which is very expensive and never had anyone that treated me with such great customer service. I would rate them 10 plus.

Mandy Girard

Appreciated the recognition by the tech that the part that was broken was covered under the manufacturer’s warranty. Armando, the tech who installed, was thorough and trustworthy.

Christine Black

No written review

Jay Goldfarb

Always great service

Anne Marie Birdsong

Great service, competent technician. Happy to have my service contract with Hopkins AC.

Cheryl Reeves

No written review

chris snell

The techs Armando and Gazi tried to help us but the compressor on the 18 month old Daikin unit was cooked. One of many problems we have had with two new Daikin units. Not the technician fault but the manufacturer is disappointing.

Richard Gallagher

would recommend

Denise Serls

Great response. Professional and knowledgeable and personable. Timely and explicit in their findings. Fair pricing. Very personable yet professional technician. Listened and responded accordingly.

Cleone Perry

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

Ed Turner

Always great service! Exceeded expectations

Thomas Dunne

No written review

John Roush

Fantastic service. Showed up early. Extremely knowledgeable tech. Air is blowing cold! Thank you! Happy customer!

Frank Penna

Excellent visit today. Tech was helpful and took his time to explain what he was doing and discussed the findings.

Rob Gai

Andres and Yadian did a great job installing my new system!

Margarita Salas

Great work. Very professional.

Marcus Caver

Eduan is very professional and knowledgeable. I appreciate his service!

Mike Medina

No written review

Hideki Iwamoto

Eduan is a professional and knowledgeable. He quickly found that a wire in disconnect box for AC was burnt out. Thank you Eduan!