All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Ashley Byham
Thanks very much for the service today.
Response from owner
January 5, 2026
Nathalie Tousignant
Excellent customer approach and service, and outstanding installation. We’re happy with everything so far.
Response from owner
March 17, 2025
Paul H.
Prompt repair. All staff with whom I delt were pleasant.
Response from owner
October 12, 2024
Richard Granatoor
Got an appointment immediately they even came before the schedule time. Evaluated and corrected the problem
Response from owner
December 7, 2024
Joanne Demaras
This was my first maintenance since new in May, the tech was on time. Polite and pleasant. Knowledgeable and informative. Every was great.
Response from owner
December 31, 2025
Joe Linstrom
Service tech was ahead of schedule and did a great job
Response from owner
May 6, 2024
Jeffrey Thaller
I had Hopkins come for a maintenance appointment Last week and then a follow up today to install an ultraviolet light on the A/C unit and a air scrubber .when the second technician came to do the work he noticed that the filter was put in wrong and showed me the correct way .i told him , it was the tech from the other day that put it in wrong he also said i should be flushing the pipe with something totally different than the 1st tech said .Honestly this makes me concerned as what else did the tech not do correctly. Would like to see about someone coming out and making sure no other mistakes were made .would love to hear from a supervisor. Also the 1st tech said I needed 2 additional products . Did I really need or was it a sales pitch. I know the company gets great reviews and that is why I went with them but not reassuring as I spent a lot of money .i must say the techs were friendly and prompt and professional .
Response from owner
December 30, 2025
Abbe Carni
Matthew did a fabulous job. Also friendly courteous and thorough.
Response from owner
March 9, 2023
Marilyn Nemes
No written review
Response from owner
December 30, 2025
Barbara Nicho
Great communication, on time, thorough inspection.
Response from owner
December 29, 2025
jan petras
Brian was perfect. I am extremely satisfied with the service. Thank you. Hopkins remains our HVAC prime contractor with trust.
Response from owner
December 1, 2023
renee taylor
Very Professional - The Service Person had good communication skills, explaining what was needed into b repaired in my AC.
Response from owner
June 11, 2022
John Kokkinakis
No written review
Response from owner
December 24, 2025
John Bruno
Professional installation and after sales service.
Response from owner
June 6, 2025
Bob Berks
Their work is excellent and pricing is very fair. I would strongly recommend them
D&R Jones
Jasper was extremely professional, very informative and personable. We were completely satisfied and happy with the service we received today and always.
Response from owner
October 10, 2023
gerry lagueux
Great service and on time.
Response from owner
December 23, 2025
Barbara Guinet
Very professional from beginning to end. Highly recommend.
Response from owner
December 23, 2025
Tim Moore
No written review
Response from owner
December 23, 2025
Favio Castillo
No written review
Response from owner
December 22, 2025
Ulises Fernandez-Miro
very efficient and professional. Good job!
Response from owner
December 22, 2025
Laura Hallen
Your employee was very polite and friendly.
Response from owner
December 22, 2025
steve and marcia lynch
Best AC company! Ervine did a great job.
Response from owner
December 1, 2023
Les Langberg
Hopkins continues to show integrity and standing behind their work and then some. Couldn't be more pleased with the way they handle a recent situation. I would highly recommend them.
Response from owner
July 6, 2023
Patty Lewis
Colson went above and beyond in getting everything coordinated, communication was prompt and professional. I am very happy with the whole process in getting my new AC installation set up, I would highly recommend Colson and Hopkins Air.
Response from owner
December 19, 2025
Marie Roth
Very polite, professional and effective! Great communication very pleased with this service.
Response from owner
December 18, 2025
megan jackson
Great company, ran by great folks!
Response from owner
December 17, 2025
Patti Savidge
Really like Ervine! Great guy
Response from owner
December 17, 2025
Anne Albright
They did a fabulous job replacing my old unit quickly and would definitely recommend using them for your A/C needs!
Response from owner
June 6, 2025
Jesse Wirick
I have a small condo that required full replacement of a 15 year old, 2-ton A/C system. Hopkins delivered a seamless experience. The installation team was clean, efficient, and knowledgeable. Initial phone call, diagnosis, sales visit, and completed installation was only two days! Very pleased. Highly recommend Hopkins!
Response from owner
April 23, 2025
Eric S. Plaum
Professional all the way. Always on time or early. Work is excellent. Everything cleaned up before they leave
Response from owner
May 19, 2023
Harold Kestenbaum
Great service and on time
Response from owner
December 7, 2023
Elizabeth
We had a system replacement with Hopkins Air and they are great. John Johnston was so pleasant and intelligent about his work that we chose his company to do our replacement job. They are also reasonably priced and their technicians were friendly, tidy, and capable.
Response from owner
December 16, 2025
Robin Salmaggi
Quick service. Good workers. Job complete. Happy customer
Response from owner
December 4, 2025
Cindy Bowles
I'm so happy that I found Hopkins Air....I moved to this area about 7 years ago, and have bounced around trying to find an HVAC service that is above and beyond......Luckily, I finally found the one with John, at Hopkins Air. So thankful!!
Response from owner
February 9, 2024
Cindy Anastasi
Jasper was prompt and knew what he was doing! Replaced a faulty part and was efficient! this company is always responsive, knowledgeable and easy!
Response from owner
April 16, 2024
Zoe Jones
I'm pleased with the quality of their service. Everyone I've dealt with is courteous and professional.
Response from owner
October 26, 2023
mark sedelnik
No written review
Response from owner
December 12, 2025
Rick Yamet
No written review
Response from owner
December 12, 2025
Clare Walker
Very professional, friendly and efficient
Response from owner
December 12, 2025
Pearl
Thank you Eduan for all you do. You are very professional and patient. Thank you for taking the time to explain everything to me and the importance of having the suggested work done on my unit. I have been using Hopkins since 2016 and will continue to use them. Eduan Thank you again for your professionalism. You were very pleasant and honest.
Response from owner
October 6, 2022
Carver350
No written review
Response from owner
December 11, 2025
gregory waters
Just would like to say thank you to everyone at Hopkins Air, my AC Fan would not stop blowing no matter what I did, even turning off the breakers to it. I called this morning and Sabrina listened to the concern in my voice and had a tech Eduan there by 1 pm to check things out. Eduan is great has been to my place before and always does a fantastic job, he was able to diagnose quickly what was the issue. Turned out my Blower motor module was blown and had to be replaced, I have been with Hopkins for 10 years they installed this unit for me then and have maintained it since. They were able to find a tech nearby who had a replacement part close by in their truck. So instead of having to wait days for parts and to reschedule for instillation. Eduan went and got it and was back installing within a half hour. He was quick professional and the Unit is working great again. No more issues. Thanks Again to Hopkins Air for doing all the right things, such a great company to deal with.
Response from owner
March 25, 2025
Neil Tannor
Miguel 3 was profesional and courteous.
Response from owner
December 11, 2025
Musa Raza
Gazi the A/C tech did a great job
Response from owner
December 11, 2025
Corey Crockett
Don't was very helpful gave me great information of what is going on with my AC unit.
Response from owner
December 10, 2025
Arthur Wisot
Miguel did a great job with Installation of new blowers. He actually arrived early after calling to see if it was OK. He was efficient and a pleasure to work with.
Response from owner
September 5, 2024
Philip Diah
Technician Eduan showed on time during the time frame specified. He both texted and called to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing, the required repairs, the recommended repairs and service as well as the pricing. Overall very happy with the service, so much so I signed up for the maintenance plan.
Response from owner
December 9, 2025
louis roh
Your men replaced the coil in my attic two weeks ago and left the light on until today. The light could have left for six months.
Response from owner
February 5, 2021
Anthony Marchetta
No written review
Response from owner
October 26, 2023