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All reviews

1,001 verified reviews, 4.9★ average, sorted by most recent.

Showing 451500 of 1,001 reviews.

December 5, 2025

Dylan Budroni

Gazi was great

Response from owner

Thank you so much for your wonderful feedback, Dylan! We’re glad to hear that Gazi made a great impression during your experience with us at Hopkins Air Conditioning.

December 8, 2025

December 4, 2025

Jermaine Horne

Great service!!!

Response from owner

Thank you so much for the fantastic feedback, Jermaine! We're glad to hear you enjoyed our service and look forward to serving you again!

December 5, 2025

December 4, 2025

Kyle Ward

Gazi He went above and beyond for me. He checked things on my maintenance call that nobody has ever checked before. He is an excellent employee and knowledgeable gentleman!!

Response from owner

Thank you so much for your wonderful feedback, Kyle! We’re glad to hear that Gazi provided you with exceptional service and went above and beyond during your maintenance call!

December 5, 2025

December 4, 2025

karen schultz

No written review

Response from owner

Thank you so much for the 5-star rating, Karen! We're glad you were satisfied with our services and look forward to serving you again in the future.

December 5, 2025

December 4, 2025

Scott Ellis

Ive been using Hopkins Air for the past 4 years and they been great. Whether its been fixing issue with the ac units or installing new duct-work for the whole house (what a big difference that made in all the rooms, well worth it) they always do a good job. Highly recommended!

Response from owner

Thank you so much for your fantastic feedback, Scott! We're glad to hear that our team has consistently provided great service and made a significant difference in your home. Your recommendation means a lot to us!

December 5, 2025

December 2, 2025

lenny s

Prompt and professional. Always feel better after they have been here. Great service as always.

Response from owner

Thank you for your feedback!

May 10, 2022

December 2, 2025

Crisa Jacobson

Gazi is superb! He went out of his way to explain in detail how a new AC would work to my advantage. He is a very nice gentleman to work with and very kind in his ways. It is great working with him!! Thank you for everything!

Response from owner

Thank you for a feedback. We’re happy to hear. Gazi has met your expectations.

December 7, 2024

December 2, 2025

Paul Pappas

Art was a fantastic & friendly A/C maintenance service expert. It was a pleasure having him in my home, and I felt he really knew his stuff. Plus he liked my piano playing :-)

Response from owner

Thank you so much for your wonderful feedback, Paul! We're glad to hear that Art provided fantastic and friendly service, and we appreciate your kind words about his expertise at Hopkins Air Conditioning!

December 2, 2025

December 1, 2025

Emily Smith

Gazi from John from Hopkins Air was thorough, kind, and explained everything in detail. It is rare to find people these days who do their work well and with such a positive attitude. We will always welcome Gazi to help us with our AC!

Response from owner

Thank you for your feedback

December 7, 2024

December 1, 2025

nortonimplants

Efficient, professional and on time!! I have no hesitation in recommending Hopkins Air Conditioning

Response from owner

Thank you for your feedback!

September 1, 2023

November 29, 2025

Epona Jayne

The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.

Response from owner

Thank you for your feedback! We are happy to welcome you to the Hopkins family!

August 4, 2023

November 28, 2025

muchtoohard Troll

Gazi was excellent! Answered all my concerns and went above and beyond to get the coils nice and clean on my handler!

Response from owner

Thank you for your wonderful feedback! We're glad to hear that Gazi provided excellent service and went above and beyond to ensure your coils were clean.

December 1, 2025

November 28, 2025

Brock McSwain

Tech was on time and completed maintenance in a timely manner.

Response from owner

Thank you so much for your wonderful feedback, Brock! We’re glad to hear that our technician was punctual and efficient during your maintenance visit.

December 1, 2025

November 28, 2025

Serge Piquette

Great service and on time

Response from owner

Thank you for your feedback

December 7, 2024

November 27, 2025

Marie Rene

The technician Sophia was on time, and very professional. My AC unit was due for maintenance but comes to find out that I need a breaker replacement. She went into details of what services I need to get done to keep my AC system run smoothly. She was very informative, and did a great job. Now, my AC is up and running and I would recommend her to anyone. Thank you Sophia.

Response from owner

Thank you for your feedback. We are happy to hear. Sophia has met your expectations.

March 5, 2025

November 26, 2025

Peter Belgard

Edoun was prompt neat and efficient. He saved the day.

Response from owner

Thank you so much for your wonderful feedback, Peter! We're glad to hear that Edoun made such a positive impact with his promptness and efficiency.

November 27, 2025

November 26, 2025

Margaret Hollander

Excellent service. Problem was repaired quickly. The service men were amazingly neat.

Response from owner

Thank you for your feedback

January 10, 2025

November 26, 2025

Brittany Lippard

Spoke to Joyce she was very professional over the phone she was able to help me and answer all my questions.

November 25, 2025

Debbie Kublin

Great!

Response from owner

Thank you for your feedback.

January 29, 2024

November 25, 2025

Chris Scrimger

No written review

Response from owner

Thank you so much for the 5-star rating, Chris! We're glad you were satisfied with our services and look forward to serving you again in the future.

November 26, 2025

November 24, 2025

Lou Azus

Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.

Response from owner

Thank you for your 5 star review.

February 6, 2021

November 24, 2025

Joe Testa

Technician arrived on time and was very professional

Response from owner

Thank you for your feedback.

March 3, 2024

November 23, 2025

John Heezen

No written review

Response from owner

Thank you so much for the 5-star rating, John! We're glad you were satisfied with our services and look forward to serving you again in the future.

November 25, 2025

November 23, 2025

Tiffany Moss

Service repair man was friendly and knowledgeable

Response from owner

Thank you so much for your wonderful feedback, Tiffany! We’re glad to hear that our service technician was friendly and knowledgeable, and we look forward to serving you again!

November 25, 2025

November 23, 2025

Barbara Buongiorno

Polite, open to questions and very helpful. Wouldn’t hesitate to call them again.

Response from owner

Thank you for your feedback.

May 20, 2025

November 23, 2025

Randolph simmonds

Great service

Response from owner

Thank you for your feedback, Randolph! We’re glad you had a positive experience with our service and appreciate your support as we strive for excellence.

November 24, 2025

November 22, 2025

nancy carroll

Zach from Hopkins Air Conditioning serviced my unit today. Zach was on time, informed me step by step what he was doing and answered all my questions. He explained the maintenance agreement and I did sign up for it. Excellent service.

Response from owner

Thank you for feedback. We’re happy to hear Zack has met your expectations.

April 23, 2025

November 21, 2025

Viking Rigging

No written review

Response from owner

Thank you so much for the 5-star rating! We're glad you were satisfied with our services and look forward to serving you again in the future.

November 24, 2025

November 20, 2025

Stephen Brusca

Timely and through inspection process.

Response from owner

Thank you so much for your wonderful feedback, Stephen! We’re glad to hear that you appreciated our timely and thorough inspection process. We look forward to continuing to serve you in the future!

September 1, 2025

November 20, 2025

Christopher King

Gazi was very helpful and informative. He answed all my questions related to the HVAC system and provided a solution to my problem with the HVAC system.

Response from owner

Thank you for your feedback. We are happy to hear Gazi was able to meet your expectations.

August 9, 2024

November 20, 2025

Neil Casa

Donat was courteous and professional. The work was completed in a prompt manner.

Response from owner

Thank you for your feedback.

November 24, 2023

November 19, 2025

Terry B

Fast service with clear explanations and affordable pricing.

Response from owner

Thank you so much for your wonderful feedback, Terry! We’re glad to hear you appreciated our fast service and clear explanations, and we look forward to serving you again at Hopkins Air Conditioning!

November 20, 2025

November 19, 2025

Peter Kramer

John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.

Response from owner

Thank you for your 5 star review! We are glad to hear John met your expectations!

March 31, 2022

November 19, 2025

sue wallenborn

Gazi was on time, very thorough, efficient and communicated his findings effectively. I trust the team at Hopkins. I

Response from owner

Thank you for feedback

January 10, 2025

November 18, 2025

Joyce Bortnick

Always dependable and available

Response from owner

Thank you very much for the 5 star review!

February 11, 2020

November 18, 2025

louis butera

No written review

Response from owner

Thank you for your feedback.

October 1, 2024

November 18, 2025

Jim Brennan

Great, fast service and reasonable pricing. Will definitely use again

Response from owner

Thank you for your feedback.

April 5, 2025

November 18, 2025

Brandi Pope

We loving working with Hopkins. They are great with our air conditioning needs. We've used them for about 3 years and wouldn't trust our home with anyone else.

November 18, 2025

Phil Schaffer

No written review

Response from owner

Thank you so much for the 5-star rating, Phil! We're glad you were satisfied with our services and look forward to serving you again in the future.

November 18, 2025

November 17, 2025

reg maton

Gabriel was great. Very knowledgeable and efficient. He fixed our noisy ac problem in the attic. Very easy to work with and courteous.

Response from owner

Thank you for your feedback.

July 30, 2024

November 17, 2025

cody helcher

Do not use this company! They gave us a quote for $3,577 to replace items that did not need to be replaced, and they suggested the entire unit might need to be replaced as well. We called another company for a second opinion, and they fixed the issue for $250.

Response from owner

We're truly sorry to hear about your experience, Cody. Your feedback is important to us, and we’d appreciate the chance to discuss your concerns directly; please reach out to us at hopkins@libertyservicepartners.com.

November 3, 2025

November 16, 2025

Joseph Krum

For over twenty years that have kept my home’s temperature where I set it.

Response from owner

Thank you for your 5 star review.

February 6, 2021

November 15, 2025

Reed Hopkins

Great job from David. Very informative. We replace a capacitor that was starting to lose amperage. Next we will replace my small voltage box outside mounted on the wall. Cleaned the drain pipe and checked the entire unit! Ready to go for another 6 months.

Response from owner

Thank you for your feedback. We are happy to hear Sophia has met your expectations.

April 23, 2025

November 15, 2025

Esmeralda Knowles

They do a great job! They were earlier than expected.

Response from owner

Thank you for your 5 star review.

February 6, 2021

November 14, 2025

Gary

Have been using Hopkins for 3+ yrs. Needed repair on an AC unit. Miguel diagnosed the problem on the first visit. A part had to be ordered but he was able to temporarily adjust the unit so we could have air on demand. When the part came in, he was able to install it easily and get us back up and running in a normal fashion. Miguel was fantastic. He arrived promptly, was very friendly, courteous and knowledgeable. He kept us informed every step of the process. We highly recommend Hopkins and look forward to working with Miguel again.

Response from owner

Thank you for your feedback.

November 10, 2023

November 14, 2025

Carol Buscaglia

Excellent customer service and highly skilled technician performed thorough maintenance on my unit.

Response from owner

Thank you for your feedback.

October 17, 2023

November 13, 2025

P I

Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.

Response from owner

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with David, Chuck, Gazi, and Armando, and we appreciate your recognition of our commitment to honest and efficient service at Hopkins Air Conditioning.

November 14, 2025

November 13, 2025

jon greene

No written review

Response from owner

Thank you for this positive rating, Jon! We're appreciate you taking the time to give us a review!

November 14, 2025

November 13, 2025

Richard

No written review

Response from owner

Thank you so much for the 5-star rating, Richard! We're glad to hear you were happy with our services and look forward to serving you again in the future.

November 14, 2025

November 13, 2025

John Watson

Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.

Response from owner

Thank you for your 5 star review!

November 11, 2021