All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Manuel Morales
Eduan was extremely professional and fixed my clogged drain line. Also gave me some great tips to keep my unit clean! They are running a great service deal right now. Highly recommend Hopkins
Response from owner
November 13, 2025
Oscarina Torres
I made the right decision when I decided to contract HOPKINS to keep up with my AC unit maintenance; they do such a great job, John Johnston (AC Tech) is very reliable, professional, have the right technology tools to keep your unit performing more efficiently, he goes over the performance test results in detailed with you and gives you lots of tips that would save you money every month.
Response from owner
October 4, 2020
Gilbert Knauer
We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!
Response from owner
February 23, 2018
Barbara Lew
No written review
Response from owner
November 11, 2025
Clive Williams
$714 for labor to replace a part that was under warranty. Took the service guy 45 mins from start to finish. Don’t mind paying for service but seems a little extreme. Also still havn’t closed out the permit for a split air conditioner that was installed over 6 months ago. Btw we had to walk inspection with inspected as the service guy had to go to another call.
Response from owner
November 11, 2025
Phyllis Goldberg
Eduan, our technician today, arrived promptly (having called that he was on his way), and immediately went to work on our system after we explained the problem we had. We had complete tile renovation done. We had been told the air conditioning system would be turned off completely, but it was not, it was registering 76 degrees, the system was"on/fan" and the door was open, and no furniture was covered. It was a complete dustbowl. Eduan was able to clean it up with a tuneup, although it was a complete mess. He assured us the system would be running well afterward. He was efficient, professional, and courteous and a definite asset to Hopkins Air Conditioning.
Response from owner
July 28, 2023
Mary Hammontree
Had a wonderful experience with our maintenance visit today! Very professional and polite. Truly appreciated the friendly and thoughtful way they inspected everything and told us what should be done to prevent any possible failures of our system. Hopkins Air is a good and reputable company you can trust!😀
Response from owner
November 10, 2025
Kazik Szczechowski
Great service and very reliable.
Response from owner
June 27, 2023
Susan Sylvester
Very thorough. Very nice guys.
Response from owner
December 13, 2021
John Spearfish
Do excellent work at reasonable prices. Take care of my HVAC so I do not need to
Response from owner
November 7, 2025
Reinaldo Lugo
Gazi came out today and, as expected, was very professional. He shared his extensive knowledge with me of my AC system and how it works, which impressed me. And he was quite personable as he explained things to me, so much so that I can now explain it to my wife who needs to understand these things too. I'd be very happy to have Gazi return next time and will ask for him.
Response from owner
January 10, 2025
Art Cahoon
As always Miguel was great and figured out and fixed the problem 👍🏻
Response from owner
November 7, 2025
Kacie Woody
Gazi came to my home today for routine AC maintenance and I’d have him back every time. He tested the unit, cleaned and sanitized components with photos to show me afterward along with a verbal report. He went the extra mile to completely resolve what I mentioned as a possible concern. I truly appreciate the effort and demeanor Gazi brought to our place today. He had a great recommendation of installing UV system and presented the options with prices on the spot. Extremely happy with our appointment today and Hopkins overall for the last 2+ years.
Response from owner
November 7, 2025
Terri M
Really good response time. I called for help with a clogged condensate line and Eduan was there within an hour and a half.
Response from owner
November 5, 2025
gerald alaimo
Very knowledgeable individual. Polite and thorough.
Response from owner
November 5, 2025
Catherine Skordynski
No written review
Response from owner
November 5, 2025
Lureen Cardish
Excellent service he opened vents that were closed since I bought 9 years ago
Response from owner
December 7, 2024
James Liebler
Technician arrived on time (actually early!). He was courteous. He made recommendations without being pushy. He was professional. I would always recommend Hopkins!
Response from owner
November 4, 2025
Christos Conis
Ramon came and inspected everything. Everything was fine.
Response from owner
November 15, 2024
Ronnie Reymann
I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys
Response from owner
November 4, 2025
Csilla Csukas
tech came on time and completed work as requested
Response from owner
November 3, 2025
Josiah Canales
Gazi cleaned our vents out very well !!
Response from owner
November 3, 2025
Mike Ehora
Thank you for sending Eduan to do maintenance on my systems. He was awesome to work with. And you are very lucky to have an employee like Eduan. Thank you. Mike
Response from owner
November 23, 2022
Jim Manser
No written review
Response from owner
October 31, 2025
Deborah Weiner
I’ve been with Hopkins Air for about four years now on a service contract, and they’ve always been fantastic. They just installed a new AC system for me, and once again, everything went perfectly. The technicians showed up right on time, were super professional, and finished the job quickly and neatly. The price was very fair too. It’s great to have a company you can really count on—highly recommend Hopkins Air!
Response from owner
October 31, 2025
Todd Flettrich
No written review
Response from owner
May 14, 2024
Scott Grossman
Very favorable experience. Technician arrived on time and was very knowledgeable.
Response from owner
July 8, 2024
Victoria Wisot
Scott and Art did a great job!!
Response from owner
February 9, 2024
concetta P.
Scott and art service our gate house at breakers west and they are always so nice and friendly! Professional and always get the job done! Great personality! Love their business!!
Response from owner
October 31, 2025
Lisbet Agamez
Miguel was more than professional, kind and nice!! I'm happy to find Hopkins Air Conditioning Company. My A/C is in good hands.
Response from owner
August 16, 2024
Ron Smith
No written review
Response from owner
September 20, 2023
garret stewart
Professional, courteous and all at a fair price.
Response from owner
October 30, 2025
Colleen Valle
Always professional & informative! Definitely recommend Hopkins to all my family & friends!
Response from owner
October 30, 2025
Eileen Kaskons
I have used Hopkins Air Conditioning for years. They are an excellent company! The office staff and technicians have always been extremely knowledgeable, helpful, efficient, and very friendly. They really go out of their way to provide exceptional service!
Response from owner
January 11, 2024
peggy burlucki
Eduan the young repair man was fabulous. On time, pleasant, polite and informative.
Response from owner
October 29, 2025
Donna Sauer
I had an entire full air conditioning system installed today. Temps over 93 with heat index of over 100! I live in a 3 story townhome and my two guys were amazing! In this heat they never complained and only wanted me to be happy! You can trust this company to do what they say they will do! These guys deserve a huge raise!
Response from owner
December 15, 2022
Esther Zaretsky
EDUAN did a great job and explained things well
Response from owner
May 24, 2024
Laura Martin
No written review
Response from owner
October 29, 2025
Mark Mcandrew
Ramon was great! Took care of issues straight away and figured out a complex problem readily, and extremely professional!
Response from owner
July 25, 2024
Joe B Interrante
They were on time and diligent on the install of out new HVAC system. Great follow-up and it's working perfectly.
Response from owner
October 28, 2025
Ovis MH
Comfortly provided AC installation services in Boca Raton, and Hector did a great job. He explained the installation clearly, installed the system quickly, and checked it carefully. Hector was polite, professional, and very detailed.
Response from owner
October 27, 2025
Clyde Perod
On time-proffessional-knowledgable and nice.Brian is the best.
Response from owner
May 24, 2024
Jorge Chavez
Polite and professional service. No pushy salesmen, just professional technicians.
Response from owner
May 19, 2023
Emilio Regalado
No written review
Response from owner
October 27, 2025
Alec Schultz
Hopkins is a great AC company, professional service with Eduan
Response from owner
May 4, 2023
Edge528 Nest_thermo
These people are AMAZING! Eduan came to assess my HVAC. Absolutely top notch! Professional, polite, kind. Fantastic company. Thank you so much!
Response from owner
October 24, 2025
Cathy Flanzig
This company has the absolute best customer service always prompt and responsive
Response from owner
October 24, 2025
David Dershewitz
Had a problem this am. Gazi was quick to respond and I could not have asked for a more knowledgeable, polite, friendly and careful technician. Gazi was also very careful not to He carefully explained my problem and how to remedy it. He suggested ways to prevent it from recurring. This was one of the best experiences that I have had since living here. I will definitely ask for him in the future
Response from owner
October 24, 2025
Mark Ozemba
Eduan did a great job installing scrubbers and UV lights to provide us pure clean air. Also, appreciate the overall service to address all our AC needs. Thank you !
Response from owner
February 5, 2024
Jackie Roberts
Technician was so friendly, efficient and did an awesome job! This company has been amazing with our maintenance.
Response from owner
October 23, 2025