All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Tiffany Moss
Service repair man was friendly and knowledgeable
Response from owner
November 25, 2025
nancy carroll
Zach from Hopkins Air Conditioning serviced my unit today. Zach was on time, informed me step by step what he was doing and answered all my questions. He explained the maintenance agreement and I did sign up for it. Excellent service.
Response from owner
April 23, 2025
Viking Rigging
No written review
Response from owner
November 24, 2025
Stephen Brusca
Timely and through inspection process.
Response from owner
September 1, 2025
Christopher King
Gazi was very helpful and informative. He answed all my questions related to the HVAC system and provided a solution to my problem with the HVAC system.
Response from owner
August 9, 2024
Neil Casa
Donat was courteous and professional. The work was completed in a prompt manner.
Response from owner
November 24, 2023
Terry B
Fast service with clear explanations and affordable pricing.
Response from owner
November 20, 2025
Peter Kramer
John from Hopkins is a true asset to the company. We called Hopkins to repair our AC unit. John came out right away, diagnosed the problem (faulty motor) and rectified the situation. We will use Hopkins again for future repairs. Adding 11/19/25 - we recently had some service work done by Hopkins and our technicians were Andres and Yadian. The techs were on time, professional, worked a neat job site and got the job done efficiently and answered all our questions. Highly recommend.
Response from owner
March 31, 2022
sue wallenborn
Gazi was on time, very thorough, efficient and communicated his findings effectively. I trust the team at Hopkins. I
Response from owner
January 10, 2025
Joyce Bortnick
Always dependable and available
Response from owner
February 11, 2020
louis butera
No written review
Response from owner
October 1, 2024
Jim Brennan
Great, fast service and reasonable pricing. Will definitely use again
Response from owner
April 5, 2025
Brandi Pope
We loving working with Hopkins. They are great with our air conditioning needs. We've used them for about 3 years and wouldn't trust our home with anyone else.
Phil Schaffer
No written review
Response from owner
November 18, 2025
reg maton
Gabriel was great. Very knowledgeable and efficient. He fixed our noisy ac problem in the attic. Very easy to work with and courteous.
Response from owner
July 30, 2024
Joseph Krum
For over twenty years that have kept my home’s temperature where I set it.
Response from owner
February 6, 2021
Reed Hopkins
Great job from David. Very informative. We replace a capacitor that was starting to lose amperage. Next we will replace my small voltage box outside mounted on the wall. Cleaned the drain pipe and checked the entire unit! Ready to go for another 6 months.
Response from owner
April 23, 2025
Esmeralda Knowles
They do a great job! They were earlier than expected.
Response from owner
February 6, 2021
Gary
Have been using Hopkins for 3+ yrs. Needed repair on an AC unit. Miguel diagnosed the problem on the first visit. A part had to be ordered but he was able to temporarily adjust the unit so we could have air on demand. When the part came in, he was able to install it easily and get us back up and running in a normal fashion. Miguel was fantastic. He arrived promptly, was very friendly, courteous and knowledgeable. He kept us informed every step of the process. We highly recommend Hopkins and look forward to working with Miguel again.
Response from owner
November 10, 2023
Carol Buscaglia
Excellent customer service and highly skilled technician performed thorough maintenance on my unit.
Response from owner
October 17, 2023
P I
Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.
Response from owner
November 14, 2025
jon greene
No written review
Response from owner
November 14, 2025
Richard
No written review
Response from owner
November 14, 2025
John Watson
Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.
Response from owner
November 11, 2021
Manuel Morales
Eduan was extremely professional and fixed my clogged drain line. Also gave me some great tips to keep my unit clean! They are running a great service deal right now. Highly recommend Hopkins
Response from owner
November 13, 2025
Oscarina Torres
I made the right decision when I decided to contract HOPKINS to keep up with my AC unit maintenance; they do such a great job, John Johnston (AC Tech) is very reliable, professional, have the right technology tools to keep your unit performing more efficiently, he goes over the performance test results in detailed with you and gives you lots of tips that would save you money every month.
Response from owner
October 4, 2020
Gilbert Knauer
We have been using Hopkins for many years and always have had great service. Recently they did a great job installing a Lennox XC20 3 ton unit. The job was completed in one day. The crew was extremely professional. They protected our floors and carpets and were very neat. I strongly recommend Hopkins. Update I just had the semi annual service. Went great. Very professional and neat. Update 11-23-23 Just had emergency service today, yes on Thanksgiving. Problem fixed by Justin.Hopkins is great. Now my guests have A/C Update 4-25-24 Serviced all units. Great job as always. 5-8-24 Great as always. Serviced (3) units with KickStart. 6-11-24 Fixed faulty float switches. 6-27 Unit #3 low on Freon. Got it going for now. Found leaks and ordered new parts. Great job John. 7-8-24 Two coils replaced on Unit #3. Completed on time and cleaned up after. Works great. Great job. 7-25-24 Diagnosed Unit 4A problem which is a defective Blower Motor. Replacement is scheduled for tomorrow PM. 7-26-24 Blower Motor replaced. Unit works perfectly. Well done 10-22-24 Clogged Drain on no. 1 unit. John diagnosed it quickly. Works great. 12-10-24 Found mold on our MBR vents. Contacted Hopkins. They did a complete inspection of the ductwork and recommend replacing it. The job which was completed in just two days. The crew was efficient and caring. Another well done job by Hopkins A/C. 1-2-25. Replaced Thermostat. Well done 3-11-25 Finally replaced my AC (5 units). Went with Carrier as suggested by Hopkins. They did a fantastic job as always. I Highly recommended Hopkins AC. 7-31-25 Replaced defective iflo unit. 11-11-25 Replaced (5) iflo cartridges and flushed Drain Lines. Perfect!
Response from owner
February 23, 2018
Barbara Lew
No written review
Response from owner
November 11, 2025
Phyllis Goldberg
Eduan, our technician today, arrived promptly (having called that he was on his way), and immediately went to work on our system after we explained the problem we had. We had complete tile renovation done. We had been told the air conditioning system would be turned off completely, but it was not, it was registering 76 degrees, the system was"on/fan" and the door was open, and no furniture was covered. It was a complete dustbowl. Eduan was able to clean it up with a tuneup, although it was a complete mess. He assured us the system would be running well afterward. He was efficient, professional, and courteous and a definite asset to Hopkins Air Conditioning.
Response from owner
July 28, 2023
Mary Hammontree
Had a wonderful experience with our maintenance visit today! Very professional and polite. Truly appreciated the friendly and thoughtful way they inspected everything and told us what should be done to prevent any possible failures of our system. Hopkins Air is a good and reputable company you can trust!😀
Response from owner
November 10, 2025
Kazik Szczechowski
Great service and very reliable.
Response from owner
June 27, 2023
Susan Sylvester
Very thorough. Very nice guys.
Response from owner
December 13, 2021
John Spearfish
Do excellent work at reasonable prices. Take care of my HVAC so I do not need to
Response from owner
November 7, 2025
Reinaldo Lugo
Gazi came out today and, as expected, was very professional. He shared his extensive knowledge with me of my AC system and how it works, which impressed me. And he was quite personable as he explained things to me, so much so that I can now explain it to my wife who needs to understand these things too. I'd be very happy to have Gazi return next time and will ask for him.
Response from owner
January 10, 2025
Art Cahoon
As always Miguel was great and figured out and fixed the problem 👍🏻
Response from owner
November 7, 2025
Kacie Woody
Gazi came to my home today for routine AC maintenance and I’d have him back every time. He tested the unit, cleaned and sanitized components with photos to show me afterward along with a verbal report. He went the extra mile to completely resolve what I mentioned as a possible concern. I truly appreciate the effort and demeanor Gazi brought to our place today. He had a great recommendation of installing UV system and presented the options with prices on the spot. Extremely happy with our appointment today and Hopkins overall for the last 2+ years.
Response from owner
November 7, 2025
Terri M
Really good response time. I called for help with a clogged condensate line and Eduan was there within an hour and a half.
Response from owner
November 5, 2025
gerald alaimo
Very knowledgeable individual. Polite and thorough.
Response from owner
November 5, 2025
Catherine Skordynski
No written review
Response from owner
November 5, 2025
Lureen Cardish
Excellent service he opened vents that were closed since I bought 9 years ago
Response from owner
December 7, 2024
James Liebler
Technician arrived on time (actually early!). He was courteous. He made recommendations without being pushy. He was professional. I would always recommend Hopkins!
Response from owner
November 4, 2025
Christos Conis
Ramon came and inspected everything. Everything was fine.
Response from owner
November 15, 2024
Ronnie Reymann
I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys
Response from owner
November 4, 2025
Csilla Csukas
tech came on time and completed work as requested
Response from owner
November 3, 2025
Josiah Canales
Gazi cleaned our vents out very well !!
Response from owner
November 3, 2025
Mike Ehora
Thank you for sending Eduan to do maintenance on my systems. He was awesome to work with. And you are very lucky to have an employee like Eduan. Thank you. Mike
Response from owner
November 23, 2022
Jim Manser
No written review
Response from owner
October 31, 2025
Deborah Weiner
I’ve been with Hopkins Air for about four years now on a service contract, and they’ve always been fantastic. They just installed a new AC system for me, and once again, everything went perfectly. The technicians showed up right on time, were super professional, and finished the job quickly and neatly. The price was very fair too. It’s great to have a company you can really count on—highly recommend Hopkins Air!
Response from owner
October 31, 2025
Todd Flettrich
No written review
Response from owner
May 14, 2024
Scott Grossman
Very favorable experience. Technician arrived on time and was very knowledgeable.
Response from owner
July 8, 2024