All reviews

Kathleen Fraga

Gazi was so very kind and professional assessing my AC unit and providing a lot of maintenance/repair options to suite my needs and budget. Thanks!!

jaime rosero

Reliable company would recommend. Our Tech Sophia was amazing, very thorough and explained some future maintenance options for us.

Stephen Markward

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

Peter אני

Ervine was great. He addressed the issue professionaly and promptly. He deserves a raise!

David Maretsky

Nelson and David arrived on time introduced themselves and did a terrific job and new system working great Would recommend to others

Bruce Tissot

Efficient, Polite and performed a job well done

Chad Samiljan

Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.

Patricia Williams

The technician Brian was personable and courteous, knowledgeable and thorough.

Tyler Hedges

Sophia was really helpful

Steven Becker

Seasonal Service for my A/C was through & professional!

Stephen Weissman

William and his assistant did an excellent job . I would give them five stars

Lisa Barajas

Sophia was great!! She was very professional and took her time to go over all my questions.

Sean Wauchope (Soldado)

I initially left a 5-star review for Hopkins AC after a great first experience with Ramon, who was professional and excellent. However, every service since has been disappointing. During an insulation installation, they sent two inexperienced technicians who admitted it was their first time and even asked me if they were doing it right. Worse, I caught them on video snooping through a box on my patio, which was completely unacceptable. Additionally, I have a paid service contract with Hopkins, but they refused to maintain my new AC unit (installed by another company due to Hopkins’ high quote) and wouldn’t issue a refund. The service rep, Cathy, was rude and kept interrupting me on the phone. I’m extremely disappointed with their unprofessionalism and lack of customer care. I’ll be posting the video evidence of the technicians’ behavior. Avoid this company.

Claudette Maddox

Very professional and great service. Would definitely recommend.

Leslie Siegel

Professional, on time, thorough, friendly, great price. Thank you very much!! I highly recommend Hopkins Air Conditioning!

Cristina Ichi-Jezewski

Miguel, the technician was very detailed oriented, respectful and professional, very pleased with his service. It gives me peace of mind that Hopkins A/C comes and do the maintenance of my A/C unit twice a year.

A Michael Marino

GAZI arrived on time, was competent and took the time to explain what he was doing and to make recommendations for my consideration. Very satisfied.

Christina A

Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.

carole sauer

No written review

Richard Fowler

Very good service and very dependable.

Ashley Krause

No written review

Frank Vezer

Miguel 3 is Hard working, intelligent, kind, and very clean

Stefanie Lovell

Ervine did an excellent job!

Kevin White

My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.

Jim Boyden

Ervine at Hopkins AC was excellent. Showed up on time, did great work and was very friendly. I will definitely use them again.

Randy schiffmanrand

Gazi was great.... explained why and how ..... what was needed ... will use him again

Philip Kalicharan

Gazi is amazing

Pate Steele

Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!

barbara cohen

gazi did an excellent job today

Paula & Bruce Abramson

Gaza was the best! Will always use!

Heather Blitz

Hopkins was very quick, friendly and did a super job.

Virgilio Rodriguez

Great work Gazi. Thank you for servicing my A/C!

P & M

From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼

Ralph Vanacore

Great Technicians & Service

Deborah Habersham

No written review

Janet Grossman

Zach was very helpful.

Barry Frishberg

No written review

Brandon Hernandez

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Janet Zeglam

Excellent customer service. I highly recommend them.

Casey Kunmann

Sophia is the best! Kind, professional, helpful and efficient.

Lew Weinkauf

Very courteous and professional. Prompt and at my house two hours early!

Payton C

We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!

Andy Berger

Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.

thompjmy

Zachary arrived early and quickly worked through steps to diagnose my problem. The problem part causing my condenser to dysfunction was still under warranty, and the replacement part was available on his truck. I really appreciated his professionalism and that he obviously really enjoys his work. Thank-you!

theresa Link

Gazi is fantastic! He does a great job explaining everything and is very detailed and thorough! Completely reckoned!

Tristan Link

Gazi is phenomenal! He is very professional, kind, and always goes above and beyond to provide great service! Highly recommend!

Themgabram

Pleasant, efficient and knowledgeable. Irvine explained details of issues he wanted to draw our attention to- he even took pictures of the unit in the ceiling and seemed eager to run through go the service step by step- telling me what he was doing next. He cleaned up after himself and was very thorough. Irvine is a great asset to the Hopkins Service Team.

Julia Coates

Sophia did a great job. She was very professional and educated us on how to best care for unit. Wish all a/c experiences were this good.

Mike Saxon

The service technicians did an excellent job- very efficient and thorough. I would recommend the company to anyone needing air conditioning service.

Tanya Polzer

No written review