All reviews

Barry Frishberg

No written review

Jim Maretsky

I called Hopkins with an issue with my A/C and Eric arrived within 2 hours. He was very thorough, explained everything very well and was extremely courteous. Highly recommend Hopkins!

Brandon Hernandez

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Janet Zeglam

Excellent customer service. I highly recommend them.

Casey Kunmann

Sophia is the best! Kind, professional, helpful and efficient.

Lew Weinkauf

Very courteous and professional. Prompt and at my house two hours early!

Payton C

We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!

Andy Berger

Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.

thompjmy

Zachary arrived early and quickly worked through steps to diagnose my problem. The problem part causing my condenser to dysfunction was still under warranty, and the replacement part was available on his truck. I really appreciated his professionalism and that he obviously really enjoys his work. Thank-you!

theresa Link

Gazi is fantastic! He does a great job explaining everything and is very detailed and thorough! Completely reckoned!

Tristan Link

Gazi is phenomenal! He is very professional, kind, and always goes above and beyond to provide great service! Highly recommend!

Themgabram

Pleasant, efficient and knowledgeable. Irvine explained details of issues he wanted to draw our attention to- he even took pictures of the unit in the ceiling and seemed eager to run through go the service step by step- telling me what he was doing next. He cleaned up after himself and was very thorough. Irvine is a great asset to the Hopkins Service Team.

Julia Coates

Sophia did a great job. She was very professional and educated us on how to best care for unit. Wish all a/c experiences were this good.

Mike Saxon

The service technicians did an excellent job- very efficient and thorough. I would recommend the company to anyone needing air conditioning service.

Tanya Polzer

No written review

Marla Winall

Miguel was our technician, he was efficient and got us backed up and running in no time! He actually went the extra mile to help us! We have used Hopkins air-conditioning for a while now and never had a problem. I highly recommend them.

Brighid Nora

Hopkins was great! Gazi repaired our units, was very helpful and explained everything!

Sean Leibowitz

Hopkins was fantastic from start to finish. They were professional, courteous, and—most importantly—honest. After thoroughly checking multiple systems, they confirmed everything was functioning properly and didn’t try to upsell or create unnecessary work. They even offered to return when the humidity rises to reassess the situation. I really appreciated their transparency and integrity. I’d absolutely call them again.

Joseph Del Re

Called and came out same day. Fixed the issue immediately and had a cool house!

Trevone Black

Miguel fixed my a/c and gave me some tips

Joshua T

Zack arrived on time , very professional looking , diagnosed my unit in a timely manner and gave me multiple different repair options. Office staff was 5/5 and the technician zack for sure did not disappoint with the quality of work expected after talking with the girls over the phone.

Abi Carr

No written review

David Knight

No written review

Yamin Hussaini

Sophia was great and cleaned everything after her work was done.

Cathy Beltran

No written review

Have a Nice Day

Sophia was excellent, quick, curious and very clean. A pleasure to deal with

Susan Kelly

Zachary was amazing . He clean out everything Made wonderful suggestions. I will buy the repairs in May when I am back. He was so personable

Shane Mears

Great service by Hopkins AC. Their technician Sophia was very knowledgeable and thorough. Highly recommend!

Yosi Uzsinay

They’re great. Professional workmanship and courteous. I will continue to engage them for all my A/C needs.

Dominique Darden

Gazi and Sophia were punctual, friendly and willing to answer any concerns. Very professional. Always welcomed to come back to service my home!

Tina Sweets

Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻

Richard McMullen

Update… sorry I posted the wrong name for this job. It was in fact Sansone A/C & Plumbing that did a great job replacing my complete AC system. Techs and installers were professional, helpful, efficient and all done in half a day. Cleaned up and was good to go. The office people were great with scheduling the work and the price was very reasonable. Highly recommend them.

Brianna Remillard

Gazi was professional and efficient during our maintenance. He provided all the information about our units and options and was very knowledgeable. Highly recommend the service!

Scott Brown

The technician Gazi arrived on time, was professional and very knowledgeable.

Courtney L

Gazi was incredibly polite and very knowledgeable. He immediately diagnosed the problem then provided solutions and options. He answered all of my questions and I never felt rushed. It was truly a pleasure to work with such a professional and experienced technician. Thank you Gazi!

Bette Howard

Brien and Cesar were an excellent team for installation of our new HVAC system. They explained every step along the way of the day-long process. In addition, they were very mindful of our home and the area in which they were working. When they finished, the area was spotless. In summary, on a scale of 1 - 10, we would rate them a 12!! Bette and Phil Howard

Chad Firsel

These guys were amazing! They attended to us during an emergency and then we bought a new unit from them. They were kind, professional and I would recommend them. Jasper is the man!!!

Brad Heffler

No written review

Delray Beach, FL

Love at first sight! I had high expectations because of the first interaction and honestly because of the reviews. They totally exceeded our expectations. - impeccable, proactive and effective communication both from the office and with the technician - problem solving attitude. They spot a problem area and fixed it. Something that should have totally fixed by the previous A/C company - on time, respectful and genuinely excellent to interact with. The technician took the time to educate me on the issue at hand and provide a novel solution too. Bottom line: they are simply excellent all around!

ROBYN FLORES

My experience with Hopkins Air Conditioning was very much a pleasure. My Technician Gazi was proficient at his work and did a great job.

Daniel W

We have been using Hopkins Air since we moved to Florida 3 years ago and always had a wonderful experience. The technicians are super friendly, very professional and always took good care of us. So recently we decided to replace our old unit, the experience has been 5 stars all the way. The sales rep came in the same day, explain our options, did not try to oversell us anything that we do not need, no pushy, very patient, and even let us get more quotes from others before we made decisions. The technician came in on Saturday because we have young kids and elderly in the house, they made effort to come out as soon as possible, the technicians, Calvin and Kavel came early in the morning, explained their installation process and timeline, finished everything ahead of time, we had AC running early afternoon and it cools the house just like the rep described. The technicians cleaned up the work areas before they leave. We highly recommend give them a try, we have used other companies in the area and they are absolutely our favorite.

Pamela Mercado

Gazi is very professional, patient, responsive and helped me greatly with everything I needed.

Peter Lippman

We're on our third air conditioner system, the first two lasting about ten years each. Hopkins Air Conditioning has proved to be the most reliable and trustworthy of the related companies with which we have dealt over that 25 yer period.

Anthony Downie

Sophia was quick and professional!

Karla Ram

My technician Sophia was fantastic! She took the time to explain to me the issues she found with my unit and answered all my questions and made recommendations.

Joe Ferrin

Gazi did an excellent job today. Explained choices in financing and took his time doing so.

Denver Burdette

John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !

cdm wpb

Gazi was great!

Marlene Simmons

Excellent customer service! They sent Sophia out immediately to fix an issue with our air conditioning and thermostat and she was amazing! A simple change in the thermostat job turned out to be multiple other problems and she was here for three hours fixing everything! And she did not leave until our air conditioner was working perfectly! By the way, this was with our old air-conditioning system. Hopkins has not yet put in our new air conditioning system due to the fact that we are in the middle of construction and we will wait to put it in. Amazing customer service from the office to the technicians. I would absolutely recommend them!

Kathy Curley

Zachary came out and did a maintenance service on our ac unit. He showed me the unit really needed it. I saw how really important the maintenance is because our unit is only a year old.