All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Dean Orlando
Gizi did a phenomenal job at my AC unit, very polite and nice technician
Response from owner
May 20, 2025
Jodi Klein
Gazi was great, super helpful!
Response from owner
June 6, 2025
Gabi Blaze
Today Nick and his coworker installed a new AC I was very impressed how knowledgeable both workers are . I am very happy with the service today ! Thank you Hopkins
Response from owner
February 28, 2023
Karen G
Sophia is fabulous! Very knowledgeable and very good at explaining technical issues.
Response from owner
June 6, 2025
Michelle Johnson
Great service! The men who came were friendly and explained everything. Gazi and Rashid were the epitome of professionals!
Response from owner
June 6, 2025
Mike Vander Werf
Fantastic service, friendly, on time, no bs. Finally! Thank you Gazi!
Response from owner
June 6, 2025
Scott Winkel
No written review
Response from owner
March 3, 2024
J R
Gazi 2 from Hopkins AIr Conditioning did a thorough job, 1st class, servicing our a/c. Highly recommended, clean cold air. Great work.
Response from owner
February 26, 2024
Larry Phillips
No written review
Response from owner
June 6, 2025
John Duque
Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.
Response from owner
June 6, 2025
Barbara Kaplan
No written review
Response from owner
June 6, 2025
Jeffrey Jacobs, M.D.
No written review
Response from owner
June 6, 2025
BRIAN PHELPS
After a lengthy conversation with the owner who reached out to me so we could discuss the quote I received from the technician yesterday he explained to me that it is possible that the tech could have gotten a false positive diagnosis on the compressor being shot when in actuality it was not which did make sense to me. I wish I didn’t react so fast to write a bad review before speaking to the owner of the company it was completely wrong on my part he did go above and beyond by returning the money for the service fee back to me for any inconvenience that his employee caused which he did not need to do with that being said I definitely would use him in the future now I see why he has so many outstanding reviews
Response from owner
June 6, 2025
m Dr G
No written review
Response from owner
June 6, 2025
Kathleen Fraga
Gazi was so very kind and professional assessing my AC unit and providing a lot of maintenance/repair options to suite my needs and budget. Thanks!!
Response from owner
June 6, 2025
jaime rosero
Reliable company would recommend. Our Tech Sophia was amazing, very thorough and explained some future maintenance options for us.
Response from owner
April 21, 2023
Stephen Markward
Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!
Response from owner
May 20, 2025
Peter אני
Ervine was great. He addressed the issue professionaly and promptly. He deserves a raise!
Response from owner
December 19, 2023
David Maretsky
Nelson and David arrived on time introduced themselves and did a terrific job and new system working great Would recommend to others
Response from owner
September 12, 2024
Bruce Tissot
Efficient, Polite and performed a job well done
Response from owner
June 4, 2024
Chad Samiljan
Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.
Response from owner
May 20, 2025
Patricia Williams
The technician Brian was personable and courteous, knowledgeable and thorough.
Response from owner
February 25, 2023
Tyler Hedges
Sophia was really helpful
Response from owner
May 20, 2025
Steven Becker
Seasonal Service for my A/C was through & professional!
Response from owner
May 20, 2025
Stephen Weissman
William and his assistant did an excellent job . I would give them five stars
Response from owner
January 17, 2024
Lisa Barajas
Sophia was great!! She was very professional and took her time to go over all my questions.
Response from owner
May 20, 2025
Sean Wauchope (Soldado)
I initially left a 5-star review for Hopkins AC after a great first experience with Ramon, who was professional and excellent. However, every service since has been disappointing. During an insulation installation, they sent two inexperienced technicians who admitted it was their first time and even asked me if they were doing it right. Worse, I caught them on video snooping through a box on my patio, which was completely unacceptable. Additionally, I have a paid service contract with Hopkins, but they refused to maintain my new AC unit (installed by another company due to Hopkins’ high quote) and wouldn’t issue a refund. The service rep, Cathy, was rude and kept interrupting me on the phone. I’m extremely disappointed with their unprofessionalism and lack of customer care. I’ll be posting the video evidence of the technicians’ behavior. Avoid this company.
Response from owner
November 5, 2023
Claudette Maddox
Very professional and great service. Would definitely recommend.
Response from owner
February 19, 2024
Leslie Siegel
Professional, on time, thorough, friendly, great price. Thank you very much!! I highly recommend Hopkins Air Conditioning!
Response from owner
April 16, 2024
Cristina Ichi-Jezewski
Miguel, the technician was very detailed oriented, respectful and professional, very pleased with his service. It gives me peace of mind that Hopkins A/C comes and do the maintenance of my A/C unit twice a year.
Response from owner
November 15, 2024
A Michael Marino
GAZI arrived on time, was competent and took the time to explain what he was doing and to make recommendations for my consideration. Very satisfied.
Response from owner
May 18, 2021
Christina A
Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.
Response from owner
May 20, 2025
carole sauer
No written review
Response from owner
February 19, 2025
Richard Fowler
Very good service and very dependable.
Response from owner
May 20, 2025
Ashley Krause
No written review
Response from owner
May 20, 2025
Frank Vezer
Miguel 3 is Hard working, intelligent, kind, and very clean
Response from owner
May 20, 2025
Stefanie Lovell
Ervine did an excellent job!
Response from owner
May 20, 2025
Kevin White
My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.
Response from owner
August 9, 2024
Jim Boyden
Ervine at Hopkins AC was excellent. Showed up on time, did great work and was very friendly. I will definitely use them again.
Response from owner
May 20, 2025
Randy schiffmanrand
Gazi was great.... explained why and how ..... what was needed ... will use him again
Response from owner
August 14, 2023
Philip Kalicharan
Gazi is amazing
Response from owner
May 20, 2025
Pate Steele
Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!
Response from owner
May 20, 2025
barbara cohen
gazi did an excellent job today
Response from owner
May 20, 2025
Paula & Bruce Abramson
Gaza was the best! Will always use!
Response from owner
April 29, 2025
Heather Blitz
Hopkins was very quick, friendly and did a super job.
Response from owner
May 20, 2025
Virgilio Rodriguez
Great work Gazi. Thank you for servicing my A/C!
Response from owner
May 20, 2025
P & M
From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼
Response from owner
August 28, 2023
Ralph Vanacore
Great Technicians & Service
Response from owner
November 3, 2024
Deborah Habersham
No written review
Response from owner
May 20, 2025
Janet Grossman
Zach was very helpful.
Response from owner
May 20, 2025