All reviews

libbie wilensky

Sophia is very efficient and knowledgeable. She is thorough and makes sure we understand all that is needed to keep our 7 year old air conditioner going. We highly recommend her for your service technician.

Linda Cinnante

Great company.

Hope Firsel

No written review

Joe Alvaro

I know Gazi from First air and he is always very good to me, he always does a great job and I want him to come all the time..

Fernando Lambis

Wonderful and professional workers also great commercial sale, and fantastic service office , total 100% satisfaction

Jose Marin

Very professional tech. He was on time and finished his work in a clean environment. I Would definitely recommend Gazi to do work for my family.

KEVIN CALDWELL

Sophia was awesome. Arrived on time, and was very thorough with her work. She found a couple of issues that need to be addressed; yet, didn't pressure me to do them today. She did point out what should be a priority; which, I appreciate and will recommend her to come back and complete the job!

Rick A

punctual and knowledgeable.

Ilia Martinez

James Schou was absolutely wonderful! Replaced the unit efficiently, and ensured everything was running perfectly before leaving. Excellent service from start to finish!!

Jorge Mundo

John and his team were great as always. Only trust them with my AC. Don’t go anywhere else.

Maureen Szymborski

Thank you Hopkins A/C, with a special thank you to Gazi who is knowledgeable, professional and friendly. I was very impressed with the time Gazi spent to perform the preventive maintenance on our system. I would highly recommend Hopkins for your HVAC needs. Thanks again! Maureen Szymborski

Maureen Gardiner

I had a very good experience with Hopkins Air conditioning. They did my annual check-up and everything was fine.

Douglas Hopkins

Very professional and reasonable

Niece

I had the pleasure of having Sophia come out for a routine service on my AC unit, and she was absolutely exceptional. From start to finish, Sophia was professional, knowledgeable, and incredibly thorough. She took the time to explain the entire process to me in a way that was easy to understand, which I really appreciated. It's clear that she knows her work inside and out, and she made sure everything was running smoothly before she left. What stood out most was her patience, attention to detail, and genuine care for making sure I was comfortable with the service. Sophia went above and beyond, and it’s rare to find that level of dedication these days. Highly recommend Sophia if you’re looking for reliable, honest, and top-notch AC service. I’ll definitely be calling on her again in the future!

Judit Lesko

brian gave an excellent service. Very knowledgeable, patient, professional. Thank you for that.

Michelle Michelle

Been trying to call this company for 3 days. Can never talk to a manager!! Wanted to tell them that the driver was so busy on his phone going down Northlake Blvd at 42mph, in the left lane, that he didn't realize there was a car build up for 1.5 miles !! People were mad!! This is why we have so many accidents on this road. Get off your phone and get in the right lane!!!

Mark Glore

No written review

Patric Scheid

Easy to deal with, needed my AC serviced for a leak, was able to schedule for same day, tech arrived on time, was thorough and clear. I got the annual service membership, so I know I am covered.

Cesar Fernandez Duran

Andres and yadian great job at home! Highly professional, patient and well done job oriented,

Melissa Latorre

They are always so helpful and very professional

Lloyd Estes

Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.

santhosh samuel

Andres and his team member were awesome!!!

Carolyn Schiller

Eduan provided outstanding service installing a Nest thermostat. He is extremely knowledgeable, and has excellent interpersonal skills.

Anne Purvis

Quick and efficient installation and service. Quality experience and would highly recommend Hopkins for all of your A/C needs.

Robert Chambers

Sophia was amazing. We had an issue at 5 pm and Sophia came right away and got the air back running in no time. I highly recommend Hopkins Air Conditioning 👍

Lynne Hogan

Gazi was phenomenal! Very friendly and knowledgeable. We hope to work with him again in the future! Thanks, Gazi!

lamarq Caldwell

Gazi was great, he was very accommodating and informative about what the issue was with our AC unit and what we needed to do. He was also able to work out a great price for us and we appreciate the level of care. We started our annual wellness plan with Hopkins Air and Gazi is the technician we will ask for every time!

Julie

Zachary was tech who was here the other day for our bi-annual service maintenance. He, like all of the other techs who have done work for us, was professional, friendly, knowledgeable , and efficient. We found Hopkins Air when we had an ac emergency (recommended by our neighbor), and from that point forward I have nothing but positive feedback!

Douglas wojo

No written review

Dan Werther

Great vendor in Palm Beach County. I have seen a lot of shady HVAC businesses in Florida but these guys are excellent.

Travis Ricks

We have used multiple A/C companies in the past. There always seems to be something wrong that is much more expensive than you expected when they come out. This is our second time using Hopkins and both times now they have been quick, thorough, and, most importantly, HONEST! Today they could have told me all kinds of things were wrong with the unit, but it was a simple fix of the thermostat needing to be reset because it wasn’t sending a signal to the outside unit. We will definitely be a lifetime customer anytime we have an issue with our AC moving forward, and highly recommend Hopkins for anyone needing an AC repair.

German Voss

Sophia did an excellent job, the best so far!

Wesley Wells

Sophia came out late Friday evening on a rush call for ac compressor not running. She diagnosed the issue quickly, had the replacement part in place in less than 30 minutes. Also replaced our uv bulbs since she was out here already.

Pam Buchmeyer

Sophia did an excellent job! Hopkins is always first rate. This employee confirmed our already high opinion of the company.

Steven Sobel

Our technician, Miguel, was professional, pleasant and efficient I would highly recommend him and Hopkins

Laura

Very professional. Great service. Definitely recommend Technician does not lie to fix things that are not necessary as it happened to me with other companies. Extremely satisfied

Glenna Humberstone

Sophia was pleasant and very informative about my ac problem. I been without ac for 5 days and she fix it .

C A FRASH

She was very professional and courteous hope to have her again.

Janette Hernandez

6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.

B Elkin

Ervine was excellent. He came within 1 hour when A/C not working. Great job explaining what was damaged or broken. Extremely professional. Highly recommend!!!

Lori Wojciechowski

Gazi was on time, quick and efficient. Would highly recommend. We will most definitely call them again. He was very polite and knowledgeable.

Judy Hays

No written review

Genevieve Toutain

Prompt, excellent service

Michelle Herman

Really appreciated Ervine fixing our AC on a Sunday. Really nice guy and took care of everything!

Katherine Scavella

Chad was great and efficient!

Lisa Riccobono

Gazi was a great help. Took care of what was needed. Professional and knowledgeable.

Gabie Matias

Gazi and Mike were great! Very personable and nice to work with.

Larry Powell

Gazi, the service tech, provided outstanding customer service. It seems that the entire company goes above and beyond to meet the customer expectation. Highly recommend their services if you’re ever in the need for AC maintenance repair or installation.

Deb Tighe

Ervine just left after completing our 6-month service. He was polite, pleasant & kept us abreast of anything we may need in the future. We hope he becomes our permanent service tech. He was great! We recommend Hopkins Air for anyone looking for an HVAC company in Palm Beach County.

elaine bloom

Miguel is an absolutely fantastic technician. He is so professional, courteous and knowledgeable.!!