All reviews

Sam Silversmith

I came home to no A/C today. I have a service contract with Hopkin’s Air, so of course, I called them. They went over and beyond my expectations, and had a service man to my house within two hours. That alone would be enough to earn a five star review. On top of that, Eduan, the technician that arrived was outstanding. He diagnosed and fix the problem quickly and neatly. I highly recommend Hopkin’s and Eduan to anyone needing in need of service or a new A/C.

loutha lubin

Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10

Taina Romeus

Gazi was very amazing. He was kind and took the time to explain my AC issues very well. 10/10

Connie Anderson

Hopkins Air was very quick to respond to a service call within 2 hours. Chad, the service tech was very professional and knowledgeable. He found our problem quickly, and did a thorough check on our entire system to make sure it was cooling properly. I would highly recommend using Hopkins Air!

Jane Chasin

Hopkins Air is a reliable company. They go out of their way to make appointments work with your time frame. I would recommend them!

Alice Mendez

Alejandro was great

Steve Morris

Davis was just great! He was professional, courteous and very thorough. He dealt with a poorly designed drain line system that was causing problems, everything is now working properly.

Elisa Graff Torres

excellent service.

Scott Schulle

Edwaun figured a problem out that many couldn't, and now our AC works perfectly. He's a great guy and a fantastic AC technician, and will go very far in life.

E Marod

No written review

Julie Cave

No written review

Laura Hilinski

Switched to them a year ago for yearly maintenance. Everything has been great. Friendly staff and great service.

richard burk jr

My experience with Hopkins air conditioning was absolutely amazing. My AC went out on me after 25 years for my compressor and 35 years for my air handler inside. I called Hopkins air conditioning on a Monday and they had a Gazi a technician come out that morning to check it and found out My AC unit was expired. Gazi then called The office and got a salesman out to my place within an hour and a half to go through with me my options for a new AC unit. Mike Sokolowski arrived as the salesman and led me through my options. He asked me detailed questions about my air conditioning usage and immediately determined what I AC you would best suit my needs.He immediately put in my order and two installers came out the following morning and completely installed the whole new air-conditioning system in my house. I really enjoyed the text messaging with the pictures of the technicians salesman and the installers before they actually arrived. Everyone was punctual and courteous.This has been an absolutely delightful experience. Considering I was without AC in the summer hot weather for just over a day.

eric taylor

Excellent service. AC checked out on me they came the next morning and fixed. I also signed up for their maintenance package. They are my go to AC compacy. Most importantly they are honest.

Donna Parker

No written review

Cora Ciaffone

My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.

Claudia Arguello

Gazi was amazing! He is so pleasant, professional and knowledgeable! He was exceptional!

Miled Mourad

Technician came out ahead of schedule and was very helpful. Fixed the issue and was very transparent.

Karen Laubenthal

Donat was on time and gave our air a tune up. Thank you, Donat, you were thorough and worked quickly. Thanks, Hopkin’s Air.

John Ross

No written review

Mindy Gelfman

No written review

Chris Grim

Fast friendly and efficient very positive experience

Annie

Gazi is great! He explained everything in a way that was easy to comprehend. I am very pleased and confident with service he provided.

Tee

Thank you Chad from Hopkins Air for explaining to me about my duct work. How my current duct is not giving enough for the new A/C s efficiency. Looking forward to doing business with you in the future. Thank you, Tami Hayes

Kristy Slivka

Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!

Brett Fuller

No written review

Dennis Bedard

Sophie is an amazing Tech. She was very Professional, Friendly and efficient. I am very pleased with The Service she provided for my HVAC system. I Highly recommend Hopkins Air. Request Sophie!

andrew colombo

Gazi was very helpful

Sean Mandat

Sophia.

Cheryl Armes

Sophia was excellent! We want her for all our AC concerns. 5 stars for sure! She was prompt, efficient, kind, and knowledgeable.

David Ravinsky

For. The second time Hopkins tried to over charge me by almost double! They installed my new system while it was palm beach air. When Hopkins took over I continued with a maintenance plan I will never use these crooks again. On top of it all they wanted me to pay half of the repair up front even though I was an existing customer. In addition they never called in the early spring for my second appointment for which I paid. Do yourself a favour and shop around

Tony Carbone

Great service from Hopkins AC. The AC rep Sophia went above and beyond to provide excellent and efficient service. Will use for service again.

Jennifer Bai Rossi

Sophia was great! Very knowledgeable, efficient and pleasant to work with. She went above and beyond to help us get our AC working and repaired.

Christy Nguyen

UPDATE: I'd like to retract this review from a 5 star to a 3 star. Although we've had good experience with Hopkins previously and I think the person the sent was nice, courteous and great with my dogs. I'm not the one that knows much about AC units; thus, I did not know what I was looking for in terms of the actual service at hand. I was merely giving a good review based on how friendly the person they sent was. He just opened the filter and told me it wasn't even put on properly! He asked if the person was even competent as they couldn't put back a simple filter properly. --- We've had Hopkins AC do our maintenance for the past year and everyone they've sent has been great. Especially Sofia, she was courteous, wore booties and kept her work area clean. The best part, she was great with our two dogs! We have two 10 lbs territorial little terrier that doesn't like anyone coming in our house. I highly recommend Sofia and the team at Hopkins AC.

jonathan maged

No written review

Deborah Stelluto

They came within hours of the call. David was fantastic! He was very knowledgeable about our Google Nest and diagnosed the problem right away! Would highly recommend!

Jessica Taylor

Professional, friendly, and explained thoroughly what the issue was and what we needed.

Dominique Estrada

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

Patricia Valenza

I was able to get an appointment quickly. The service was neat and thorough. David was here at the beginning of the time window I was given and he called when he was on his way. He was knowledgeable, friendly, and professional. Since in addition to the maintenance, I needed the water line cleared, I was able to schedule an appointment earlier than usual at no extra cost. I also needed a new thermostat since the screen on the old one was no longer legible. David installed a new one and went through the steps for programming it with me. I highly recommend Hopkins Air and David, specifically.

Peter Hamilton

Sophia did a great job with the maintenance update. Very professional.

Brandi Duerler

No written review

Shelley Rosenthal

Excellent company. Quality service. Very happy.

James Arpe

Came early finished and cleaned up early. Good to get cool air again -- on a Saturday

Sam S

David and Monica were fantastic! Great communication, great work, and done fast.

Deb McInerney

Sophia was fantastic- went through everything for us Very professional and personable!!!

Aixa Diaz-Monaco

No written review

Caroline Houghton

They are all great to work with - from scheduling (and re-scheduling on my part) to the technicians - everyone is professional and courteous. They will ensure that you're happy with their work. Having a maintenance agreement with Hopkins is a great investment.

Pete Scala

The technician kept me informed as to when he will arrive. He fixed the problem and explained why my system went down. I am going to use Hopkins for a new installation to replace my old equipment. Overall an excellent job. It is hard to trust as anyone these days but this firm was great from start to finish!

Steven Kurlansik

Sophia did a great job. Courteous and competent.

Matthew Darnall

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!