All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Anne Kuhl
Great company! Very professional and easy to work with.
Response from owner
August 12, 2025
Robert Penn
great experance
Response from owner
October 25, 2024
Jason Wisgo
Fantastic service ! Gazi was amazing, Solve the problem and had me back up and running in no time.
Response from owner
August 18, 2025
Steven Itkin
5 star rating for Gazi very friendly knowledgeable and would always want him to service my a/c thank you gazi
Response from owner
July 29, 2021
Asher Yanich
great debugging of A/C issues. extremely thorough and efficient. And they installed a brand new unit, with extra care. Huge thanks to Yadian, Andres, and Gazi, all pros who did a fantastic job.
Response from owner
August 15, 2025
hassan hassan
Gazi did a great job today.
Response from owner
March 5, 2025
Christina Batoh
Same day service for AC not functioning. Everything was fixed in minutes!
Response from owner
September 13, 2023
Ali Pappas
Such an incredible, quality company with an amazing team. Every single person I’ve interacted with from Hopkins has been so friendly and service oriented. We just had a large multi-day project completed at our house, and the crew was prompt, efficient and attentive to every detail. So thankful we chose Hopkins & looking forward to leaning on them for any future needs.
Response from owner
August 14, 2025
Tyler King
No written review
Response from owner
August 14, 2025
Kara Caplivski
Literally the best AC company in South Florida, and we have tried them all! All of their technicians are so sincere and professional. Grateful to finally have a AC company we trust.
Response from owner
August 12, 2025
michael davila
No written review
Response from owner
August 3, 2021
paul galasso
No written review
Response from owner
August 12, 2025
Paul Galasso
Ryan did a nice clean job
Response from owner
February 3, 2022
Jeff Broadhead
Donat was very professional and he did an excellent job on our systems!
Response from owner
February 19, 2025
Michael Bruce
Above and beyond Great service
Response from owner
March 22, 2024
Ken Sylvester
Hopkins, shows up when they say they will and deliver good service. Technicians (Edwin especially) communicate well, and are kind and personable.
Response from owner
October 6, 2022
Ed Marod
Just WOW. We talked to multiple providers before we replaced our 10 year old 3 compressor 3 airhandler system about six weeks ago. Everyone but Hopkins was just trying to sell us what they had. Hopkins listened to what we wanted and put together a system with the latest technology to get it done, including adding a damper system to make 3 zones out of 1 on our second floor. In the process they also replaced a damaged supply line that they had to thread through attic and wall trusses in our 40 year old house. When we had a sudden need for service on a Saturday afternoon, Hopkins got a technician to our house by 6:30 and got the balky unit running like a charm by 8:00. Great perfornance. Love these folks!
Response from owner
July 21, 2025
Michael Lidke
Gazi was still just as helpful and informative on this visit as he was the last time. It's great to have a technician who not only fixes issues but also provides valuable recommendations for future planning. Hopkins Air Conditioning consistently delivers exceptional service, which is why I've been a loyal customer for years.
Response from owner
February 6, 2021
Robin Buchanan
David was very knowledgeable
Response from owner
August 8, 2025
Elon Gerberg
No written review
Response from owner
August 8, 2025
Joe Gaeta
Gazi is very professional and he knows his stuff. Found and repaired my issue when 3 other companies wanted to replace the entire system. Thank you!
Response from owner
August 11, 2025
Kristin Kerry Hess
Five stars for Eduan! He was not only professional and knowledgeable but also had a great attitude. He was incredibly thorough, didn't rush the job, and made sure every detail was checked. I feel confident my AC is in great hands.
Response from owner
August 7, 2025
Cindy Hope
No written review
Response from owner
August 7, 2025
Monica Longo (ML)
Hopkins Air installed and maintained my air conditioner for over 15 years. They just installed a new unit in my home. They have always provided quality work, and have provided excellent customer service.
Response from owner
December 16, 2019
Rocky Marcantoni
No written review
Response from owner
August 5, 2025
Dan Crawford
Gazi, He was thorough, honest, and gave clear explanations. I recommend him highly.
Response from owner
February 19, 2025
terri pollack
Gazi was excellent he checked the entire system inside and outside and he explained everything to us
Response from owner
August 4, 2025
S. K.
Honest, trustworthy, responsive, and professional. They're a terrific company and they truly have the customer's best interest at heart. I highly recommend them. Eduan came today for the 6 month check-up and was terrific.
Response from owner
September 1, 2023
Jahmar Mitchell
Been using Hopkins AC for years now through their maintenance subscription, and it’s been smooth sailing the whole way. They always show up on time, get the job done right, and keep my system running without issues. David helped me out recently and was just as solid professional, knowledgeable, and easy to work with. Hopkins really doesn’t miss when it comes to quality service. Highly recommend.
Response from owner
October 25, 2024
Chris Roland
Will and Felix did a great job on the hottest day of the year! They were on time, polite and professional…the house is cooling as I write this review!
Response from owner
July 30, 2025
Alison Hammonds
Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!
Response from owner
December 19, 2023
Vicky Byers
The company and the employees were great to work with. The result of investing in this project were not as good as I hoped, but the result was not dependent on work quality, effort or expertise.
Response from owner
July 30, 2025
Hope Woodend
We have been with Hopkins for nearly two years and I love them. They were very detailed from the very beginning. Every Preventative Maintenance call they are just as thorough in inspecting the system to ensure it’s working properly.
Response from owner
August 16, 2024
Chari Skinner
Ervine was very helpful and very fast at locating the problem in my ac handler. Super friendly and quick to diagnose the problem. Great technician and scheduling was immediate/same day. 5 stars.
Response from owner
November 3, 2024
JAHNY JIMENEZ
No written review
Response from owner
July 29, 2025
Jahny Jimenez
I must say by far the best service I’ve ever had when it comes to HVAC….Andres and his associate did a phenomenal job with installation.
Response from owner
July 28, 2025
Robert Hammerton
It was very good,the tech was right on time and he was very efficient and exact.
Response from owner
July 29, 2025
F M
I had a great experience with Gazi from Hopkins Air Conditioning. He came in promptly, was extremely professional, and took the time to answer all of my questions without rushing. His knowledge and attention to detail really stood out. Top-notch service from start to finish — highly recommend Gazi if you're looking for reliable and honest AC work. Definitely someone you can trust with your home's comfort!
Response from owner
July 28, 2025
Genevieve
No written review
Response from owner
July 28, 2025
Stephen Austin
No written review
Response from owner
July 28, 2025
Dana Lauterwald
Hopkins saved us again on a very hot day. Thank you Ervine, for your kindness and professionalism. It’s such a relief when the help you call, actually helps. 2025 Our air conditioning went out in our home, right before Xmas. Fortunately, Hopkins had someone here in no time, and the tech Gazi, had our issues fixed quickly and efficiently. He was very informative and offered us future solutions. Thank you Gazi. 2024
Response from owner
August 23, 2020
Stephen Lewis
Professional service . Tech was thorough and easy to explain the service details.
Response from owner
July 28, 2025
Gabby David
Just had Donat the Hopkins technician over and he assessed my problem and solved it.Had to call the Hopkins supervisor about a potential charge and the supervisor was very fair in working with me due to having previous maintenance done 3 months prior.I appreciate his fairness and communication on the matter.Solid customer service.Thank you
Response from owner
July 28, 2025
David Carter
Donat was very knowledgeable, professional and provided good advice about maintaining and servicing the system.
Response from owner
September 28, 2023
Argentina Sanchez
Gazi was very nice technician, expñlaied evrything and did a very good job
Response from owner
July 25, 2025
Josh Popper
Gazi was very informative and helpful. He found a few problems that our inspector and former AC company missed. We are grateful for his expertise and integrity.
Response from owner
July 24, 2025
Steven Singh
The service provided was excellent throughout the entire process. Mike's exceptional support, including a follow-up visit to assess the air conditioning system's performance, is greatly appreciated. The quality of the work and the outstanding service are both commendable.
Response from owner
July 24, 2025
Daniel Finley
Miguel was fantastic! Knowledgeable, punctual, and professional!
Response from owner
September 5, 2024
Margi Cross
No written review
Response from owner
August 4, 2023
Donna McMahon
Thx Hopkins technician Gazi was excellent, professional , courteous & explained everything to great understanding , great job
Response from owner
November 7, 2022