All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Jessica Garvar
fantastic service as always! Thank you Edwan!
Response from owner
March 25, 2025
Jerrold Bamel
Technician was prompt. Right after Technician departed my system started making a loud noise which it was not making before his maintenance. I called Hopkins immediately and they sent the technician back to my house to determine what was causing the problem. He identified the issue as something with the drainage pump which he resolved. The pump now intermittently is making the same loud noise. I'll live with it until I replace the 17 year old system. I chose not to go with Hopkin's Rheem system and will go with a company who will install a Daikin system at @2K USD less.
Response from owner
September 23, 2025
T. Bertone
Much improved 5 stars. Thank you
Response from owner
August 28, 2023
Jennifer Hyland
Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H
Response from owner
September 22, 2025
Cammi Clara
David was very personable, knowledgeable and professional. He took time to explain what he was doing as well as share specifics around what he would suggest to prolong the life of our HVAC system. I would highly recommend David as Hopkins Air for their service.
Response from owner
September 19, 2025
Marcelo A
Gazi was great and very helpful
Response from owner
September 19, 2025
Emma Green
He was pleasant, friendly and very thorough. Thanks, Emma Green
Response from owner
January 10, 2025
Marktaxel
Great service.
Response from owner
May 4, 2023
Jennifer Penning
Very professional, knowledgeable and responsive
Response from owner
September 17, 2025
Bruce Thomas
We always get prompt & professional service from Hopkins A/C. This time Gazi found a previously overlooked area of our unit that needed attention. He cleaned it and we are pleased that the unit is now running well.
Response from owner
February 5, 2021
Rita Sharinn
All of the above
Response from owner
August 14, 2023
Linda Zaskey
Tech, very polite, earlier than expected.
Response from owner
September 15, 2025
Tunc Tarhan
Cesar and his partner were great ! They were very polite and worked clean
Response from owner
March 5, 2025
Illya Lemekhov
Gazi was on time end did an outstanding job fixing the AC , Very a knowledgeable and professional , would recommend!!
Response from owner
September 12, 2025
Linda Menendez
Very pleased with all aspects of Hopkins A/C. We have used them for several years. Techs are always polite & explains things completely. Office employees are very knowledgeable.
Response from owner
September 12, 2025
Cheryl Robbins
Very efficient and reasonably priced
Response from owner
September 12, 2025
Julie Bedard
No written review
Response from owner
September 10, 2025
Bill Cohen
We have been clients of Hopkins Air for a very long time. During which we had routine and repair service to our home in West Delray. Last year it was time for replacement of our system and Hopkins did an excellent job. Bottom line, THEY ARE THAT GOOD! No BS. Today we had a routine service and met another outstanding member of their team, Ervine. You cannot go wrong using Hopkins Air.
Response from owner
September 11, 2025
juan jurado
This is the second time Eduan has serviced my A/C. Always very professional and knowledgeable at his craft.
Response from owner
September 8, 2025
patrick cottrell
I have been using Hopkins for air conditioning maintenance and repair for the past year and a half. I have never been disappointed in the service. The maintenance technician, Edoun, certainly appeared technically very skilled, and he was patient, courteous and cognizant of the cost in making recommendations to prolong the life of the 7 year old air conditioner, which I took. The price for the maintenance and addition of a booster was reasonable. I would highly recommend Hopkins.
Response from owner
September 5, 2025
B. F. Pierce
Hopkins Air Conditioning picked up all of the disappointing slack from our prior company, who kept increasing prices and quoting full replacements on minor repairs. One visit turned a 1400 dollar quote into a 280 dollar repair job- and my home is cooler than it’s been since our hvac was first installed three only years ago. If you’re looking for someone who does the right work for the right price, this is that place.
Response from owner
September 5, 2025
Janet Smith
Gazi Personable, honest and efficient. I bought the service contract because of his efficiency and reasonable pricing.
Response from owner
September 4, 2025
Vera BeviniBianchi
Scott. Wow! The embodiment of professionalism, expertise, thoughtfulness and respect. As I told him, if this is how Hopkins performs as a company, they'll have me as their customer forever. We had an A/C issue: he thoroughly analyzed the potential causes, discussed with me the two emerging hypothesis, tested them and landed on a solution. He exudes expertise in a calm and collected way that, given the situation, I genuinely appreciated. I had the feeling that "he got us" and that he genuinely cared. So so so many times I have come across technicians that might do their job, but don't seem to care much about it (or you). Not Scott, he truly seemed to care. And that came across how he communicated: clear, patient, at every step of the visit. Bottom line: Scott raises the bar and if he is what Hopkins is all about, they will have us as customers for life. Thank YOU, Scott!
Response from owner
September 4, 2025
penny green
Pedro was the tech that came for the install inspection with the city. He was amazing polite and went above and beyond to get the inspection completed
Response from owner
September 4, 2025
Anthony Lacondrata
Technicians were very helpful and informative helping make my decisions for a new ac unit.
Response from owner
April 5, 2025
304 Garden
No written review
Response from owner
September 3, 2025
Lisa-Marie Curti
Gazi was amazing! Helpful and knowledgeable
Response from owner
September 3, 2025
Des M Doly
No written review
Response from owner
September 3, 2025
Linda Marin
Very helpful and great employees
Response from owner
September 2, 2025
morgan bernstein
No written review
Response from owner
September 1, 2025
John Smitj
Amazing service! Our air conditioner went out on a Sunday of a holiday weekend and they still came within a few hours of our call. Eduan was efficient and solved the issue within minutes of his arrival. Much appreciated relief on a hot summer day. Highly recommend this company!!!
Response from owner
September 1, 2025
Katherine Magaña
Super over priced equipment, techs don’t even know what they are doing. Wouldn’t recommend to anyone.
Response from owner
August 30, 2025
Kelli Hill
Eduan the technician did a great job with the servicing of my AC unit!! He was courteous, professional, timely and provided me with helpful information. Thank you!
Response from owner
September 1, 2025
Charles W. Harreys
Contacted them when our AC was leaking tons of water. They gave an assessment as to a slew of issues that we had- that our current AC service never mentioned. The assessment for a new AC was thorough, gave tips to help cool the house with a new duct, and spent time to explain everything. All this was the same day I called to. They were able to get set up a new install that weekend. Even got a follow up text the next week to see how the unit was operating. Update: we have had our service plan with them for sometime, they’ve been great. Any issue and they are able to come same day or the next. They’re always transparent about issues and super professional
Response from owner
September 7, 2021
Gavin Cho
Ervine was extremely helpful and had such a great attitude. He knew was he was talking about and was honest about everything. 10/10 guy, very sociable, give that man a promotion and raise immediately.
Response from owner
August 28, 2025
Enk Dorj
Thank you Eduan
Response from owner
August 27, 2025
Pamela Brathwaite
My AC unit needed some TLC and some maintenance . This company responded quickly when I called they scheduled me and got me the first appointment so that I can get this issue resolved quickly. Gazi came out and he was so professional. friendly, and he explained everything very thoroughly. He worked efficiently. And now my AC is running efficiently! Thank you so much Gazi and Hopkins air ❤️
Response from owner
October 10, 2023
Meghan Burrough
No written review
Response from owner
August 27, 2025
D De Angelis
Miguel, HVAC Tech, was extremely thorough. He displayed an expertise that surpassed the two other technical opinions received from a different AC company. The other company was unable to diagnose my problem. Miguel went through the entire system and detected a refrigerant leak which was the source of the sweet smell that was emitted by my AC system. I will be doing business with Hopkins, when replacing my system in the near future. Thank you for your help!
Response from owner
August 26, 2025
paul rinehart
very professional and knowledgeable huge improvement over other hvac companies in PB
Response from owner
August 26, 2025
Tim Culhane
Donat the service guy was awesome. Very thorough and knowledgeable
Response from owner
October 5, 2022
Ashley Morneault
Great service every time!
Response from owner
August 26, 2025
Gary Papineau
As an electrician and HVAC tech in my background I highly recommend Hopkins to everyone. It is so important for proper maintenance and repair for you A/C system. I have used their service and installations for over a decade.
Response from owner
March 1, 2022
Darius Stukes
This company has a very solid reputation and I was able to see why first hand. The technician and the other staff were very honest throughout the entire process. They will definitely be the first I call for years to come.
Response from owner
August 25, 2025
Nancy Boehm
Had a great experience with Hopkins AC . GAZI Very thorough and informative!
Response from owner
September 13, 2022
Zoe Smith
Edwin was absolutely amazing! Was able to come out as an emergency visit when we got to our rental and the AC was out. He was very professional, friendly, and speedy with his work! 12/10 would recommend.
Response from owner
August 22, 2025
Stacy Moskowitz
Eduan is amazing. Hard worker and honest and talented. And kind. I’d recommend him for anything ac related!!
Response from owner
August 22, 2025
yoan maestre
No written review
Response from owner
August 21, 2025
Shelley Schultz
Just had our ac maintenance completed by Hopkins Air Conditioning. The technician, David, was thorough and knowledgeable. All the work was explained and quickly completed. We continue to appreciate the service they provide.
Response from owner
January 11, 2024
Edward A. Parolek
Great Service,nice staff.
Response from owner
January 10, 2025