All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Donna Mansfield
This is truly a wonderful company Gazi came to our home to service our AC and is very professional and did excellent work!! Zachary is also very good and efficient
Response from owner
July 18, 2024
eesparks
We are very happy with our service, our service call was outstanding and we are always pleased. He’s very knowledgeable and thorough
Response from owner
October 3, 2025
marc wilensky
Very knowledge and efficient.
Response from owner
September 8, 2025
Karen E. Thomas
October 2, 2025: Eduan kindly notified me that he was on his way to help set up Iflo with our WiFi. He was punctual, professional, and efficient. He was also patient in making sure that I understood how to use the Iflo App, as technology is not my strong suit. I couldn’t have been happier with the service I received today! 👍👍👍
Response from owner
March 22, 2024
Adriene Fern
Gazi arrived earlier than expected and gave a thorough inspection. He was friendly, honest and I will request him again.
Response from owner
October 2, 2025
Ellie T
No written review
Response from owner
October 2, 2025
Patricia Schmidt
Great company. Work was quick and the tech (Gazi) was professional and pleasant.
Response from owner
August 23, 2024
David Bates
Got here when they said they would. Cleaned unit so i don't have problems down the road.
Response from owner
July 18, 2024
Jacob Dembowitz
Gazi did a thorough job and explained everything He was great!
Response from owner
October 1, 2025
GG
John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!
Response from owner
October 25, 2024
KATHY T
They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.
Response from owner
March 9, 2023
Elizabeth Demerling
Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much
Response from owner
September 29, 2025
julio Hernandez
Ervin the technician was very polite and knowledgeable. He diagnosed what was wrong with the a/c and fixed in no time. Thank you to Ervin and Hopkins Air Conditioning.
Response from owner
March 29, 2022
thom butts
Ramon was excellent.
Response from owner
April 6, 2023
Laurie R.
Excellent customer service. Very professional and polite. Thank you, Gazi!
Response from owner
July 1, 2024
Jane Lemery
Gazi was so helpful and knowledgeable and patient with explaining what we need. Excellent customer service.
Response from owner
September 29, 2025
Joseph C
Excellent work done, the team was conscientious about the work they did and very respectful of my home.
Response from owner
June 20, 2024
zarifa lawson
Gazi was friendly, very informative and it’s the work being done and helpful suggestions
Response from owner
September 25, 2025
Kyla Forbes
Gazi did an amazing job
Response from owner
September 25, 2025
Marilyn Milbauer
Wonderful service Miguel 3 was terrific Thank you
Response from owner
September 25, 2025
GS R
Great service and attention to details. This company has very clear the meaning of customer satisfaction.
Response from owner
July 29, 2025
Robert Greco
Scott 3 explained everything in detail, very professional, polite young man. I will certainly ask for him for my service contract appointments.
Response from owner
April 21, 2023
Jessica Garvar
fantastic service as always! Thank you Edwan!
Response from owner
March 25, 2025
T. Bertone
Much improved 5 stars. Thank you
Response from owner
August 28, 2023
Jennifer Hyland
Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H
Response from owner
September 22, 2025
Cammi Clara
David was very personable, knowledgeable and professional. He took time to explain what he was doing as well as share specifics around what he would suggest to prolong the life of our HVAC system. I would highly recommend David as Hopkins Air for their service.
Response from owner
September 19, 2025
Marcelo A
Gazi was great and very helpful
Response from owner
September 19, 2025
Emma Green
He was pleasant, friendly and very thorough. Thanks, Emma Green
Response from owner
January 10, 2025
Marktaxel
Great service.
Response from owner
May 4, 2023
Jennifer Penning
Very professional, knowledgeable and responsive
Response from owner
September 17, 2025
Bruce Thomas
We always get prompt & professional service from Hopkins A/C. This time Gazi found a previously overlooked area of our unit that needed attention. He cleaned it and we are pleased that the unit is now running well.
Response from owner
February 5, 2021
Rita Sharinn
All of the above
Response from owner
August 14, 2023
Linda Zaskey
Tech, very polite, earlier than expected.
Response from owner
September 15, 2025
Tunc Tarhan
Cesar and his partner were great ! They were very polite and worked clean
Response from owner
March 5, 2025
Illya Lemekhov
Gazi was on time end did an outstanding job fixing the AC , Very a knowledgeable and professional , would recommend!!
Response from owner
September 12, 2025
Linda Menendez
Very pleased with all aspects of Hopkins A/C. We have used them for several years. Techs are always polite & explains things completely. Office employees are very knowledgeable.
Response from owner
September 12, 2025
Cheryl Robbins
Very efficient and reasonably priced
Response from owner
September 12, 2025
Julie Bedard
No written review
Response from owner
September 10, 2025
Bill Cohen
We have been clients of Hopkins Air for a very long time. During which we had routine and repair service to our home in West Delray. Last year it was time for replacement of our system and Hopkins did an excellent job. Bottom line, THEY ARE THAT GOOD! No BS. Today we had a routine service and met another outstanding member of their team, Ervine. You cannot go wrong using Hopkins Air.
Response from owner
September 11, 2025
juan jurado
This is the second time Eduan has serviced my A/C. Always very professional and knowledgeable at his craft.
Response from owner
September 8, 2025
patrick cottrell
I have been using Hopkins for air conditioning maintenance and repair for the past year and a half. I have never been disappointed in the service. The maintenance technician, Edoun, certainly appeared technically very skilled, and he was patient, courteous and cognizant of the cost in making recommendations to prolong the life of the 7 year old air conditioner, which I took. The price for the maintenance and addition of a booster was reasonable. I would highly recommend Hopkins.
Response from owner
September 5, 2025
B. F. Pierce
Hopkins Air Conditioning picked up all of the disappointing slack from our prior company, who kept increasing prices and quoting full replacements on minor repairs. One visit turned a 1400 dollar quote into a 280 dollar repair job- and my home is cooler than it’s been since our hvac was first installed three only years ago. If you’re looking for someone who does the right work for the right price, this is that place.
Response from owner
September 5, 2025
Janet Smith
Gazi Personable, honest and efficient. I bought the service contract because of his efficiency and reasonable pricing.
Response from owner
September 4, 2025
Vera BeviniBianchi
Scott. Wow! The embodiment of professionalism, expertise, thoughtfulness and respect. As I told him, if this is how Hopkins performs as a company, they'll have me as their customer forever. We had an A/C issue: he thoroughly analyzed the potential causes, discussed with me the two emerging hypothesis, tested them and landed on a solution. He exudes expertise in a calm and collected way that, given the situation, I genuinely appreciated. I had the feeling that "he got us" and that he genuinely cared. So so so many times I have come across technicians that might do their job, but don't seem to care much about it (or you). Not Scott, he truly seemed to care. And that came across how he communicated: clear, patient, at every step of the visit. Bottom line: Scott raises the bar and if he is what Hopkins is all about, they will have us as customers for life. Thank YOU, Scott!
Response from owner
September 4, 2025
penny green
Pedro was the tech that came for the install inspection with the city. He was amazing polite and went above and beyond to get the inspection completed
Response from owner
September 4, 2025
Anthony Lacondrata
Technicians were very helpful and informative helping make my decisions for a new ac unit.
Response from owner
April 5, 2025
304 Garden
No written review
Response from owner
September 3, 2025
Lisa-Marie Curti
Gazi was amazing! Helpful and knowledgeable
Response from owner
September 3, 2025
Des M Doly
No written review
Response from owner
September 3, 2025
Linda Marin
Very helpful and great employees
Response from owner
September 2, 2025