Punctuality & Responsiveness

George Schwartz

They came in time and finished in 20 or so minutes. Hopkins gives you plenty of warnings of upcoming visits which is great.

David Blass

Magdiel did an incredible job and worked with the customer on a budget. These are steps in the right direction for ac companies. Job well done - same day services etc.

Jane Trevisan

Hopkins is the best. Very responsive and reasonable pricing. Love their tech Donat

Debbie

They answered our call. Came out in quickly. Educated me on our system. Fixed the problem and told me how to prevent it from happening again. Fair pricing. friendly and professional

Mike and Tami Crowley

Hopkins responded immediately to my call, diagnosed the problem, obtained the part and repaired in 48 hours. They kept me informed throughout the process through their courteous staff and skilled technicians. Very pleased. Thanks to all!

Mark Sedelnik

Great installation. Showed up on time. Replaced both units same day. Excellent service would highly recommend.

Barbara Stahlbaum

Arrived on time. Friendly and knowledgeable.

Peter Giurato

very professional,on time(sent text to let you know when technicians and installers were en route) and clean

Brad London

Great company really helped me out in a pinch with no delays… Andres and Jr did an amazing job with the installation!! Highly recommend Hopkins air!!

Cora

Hopkins technicians or personable and qualified. They always arrive on time to complete the job.

Steve Washington

Excellent service, professional, always on time. I highly recommend Hopkins AC!

Rob Clouse

Fast arrival and service.

Ellen Archambault

Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful

Joseph Trapanese

they were timely, efficient, did a great job regarding servicing the unit. really like their work ethic and effort.

Kathy Babladelis

Quick response to A/C outage. Eduan was knowledgeable and professional

Luvlavidaboca

Phone staff are friendly; company texts you with the time frame & name techs will arrive; they then text to say Tech is on the way; They are on time & are communicative. Most importantly, they make an effort to provide same day service when the a/c isn't working. Very happy with Hopkins A/C.

joseph ginsburg

Extremely satisfied Very considerate about scheduling Very responsive

John Savage

Gazi was awesome. Came to the house earlier than scheduled and expeditiously fixed our AC issue. A lifesaver!

richard childers

Great, courteous and prompt service as always. Art and Hopkins are much appreciated!

B T

Miguel was very nice and he found the issue and fixed it giving us cold air 👍 thank you very much for fitting us in today

Vickie Szombathy

Excellent and friendly service, expediant

Gloria Brand

Professional! Very thorough work. Exactly on time. Very happy

Rick Montes

I had issues with my A/C unit . I called and they came out and made the repairs I needed and I got to relax with my cool air. Quick and affordable!

todd stahl

Great prompt service. Great communication. Very professional. Trust completely. Thanks.

Dart Drew

Never disappointed with these guys. On time and on point!

Margie Garcia

I am very happy with the service provided. They were quick and efficient.

Marisa _977

Very reliable company I’ve been using them for years. Eduad and his assistant gave excellent service. Showed up on time, worked quickly and efficiently and answered all questions

L B

I appreciate that a phone message left late at night was promptly returned the next morning and a service call arranged for later that day. Andres called before arrival was prompt, courteous, and neat. Most importantly the issue was resolved without additional charges.

Robert Wolfe

Arrived on time same day as initial call. Quickly diagnosed and provided written estimate! Arrived next day with new system, installed, tested, good to go! Thanks!

Drew Wright

David and Miguel were awesome…. These guys were on time, courteous and professional.

golfghoul7

great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed

Kyle Lauzon

Tech Chad provided Great service. Was on time and work was done correctly and complete.

James Grogan

Jonah was amazing. He came over within 20 miniutes and stayed until he got the job done on a Saturday. I was having family in fro Boston during a blizzard and he saved the weekend Highly recommend Hopkins

Cathy Goldman

They came on time and did a great job Always appreciate Hopkins services

Doreen Lopuzzo

Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.

davey pays

Thx for the quick response, Waiting for a written quote to install a heating element in the a/s unit

Sharon Shapiro

Would definitely recommend.Allways arrive ontime.Taking care of HVAC as needed.

Cindy Diskin

They are excellent, very thorough, and very professional!! I have them come twice/yr for our maintenance and they keep everything going great! One of our units broke yesterday & someone came out today(a sunday) and will be back tomorrow w/ parts! Cindy

Barbara Nicho

Great communication, on time, thorough inspection.

gerry lagueux

Great service and on time.

Ulises Fernandez-Miro

very efficient and professional. Good job!

Anne Albright

They did a fabulous job replacing my old unit quickly and would definitely recommend using them for your A/C needs!

Jesse Wirick

I have a small condo that required full replacement of a 15 year old, 2-ton A/C system. Hopkins delivered a seamless experience. The installation team was clean, efficient, and knowledgeable. Initial phone call, diagnosis, sales visit, and completed installation was only two days! Very pleased. Highly recommend Hopkins!

Eric S. Plaum

Professional all the way. Always on time or early. Work is excellent. Everything cleaned up before they leave

Harold Kestenbaum

Great service and on time

Cindy Anastasi

Jasper was prompt and knew what he was doing! Replaced a faulty part and was efficient! this company is always responsive, knowledgeable and easy!

gregory waters

Just would like to say thank you to everyone at Hopkins Air, my AC Fan would not stop blowing no matter what I did, even turning off the breakers to it. I called this morning and Sabrina listened to the concern in my voice and had a tech Eduan there by 1 pm to check things out. Eduan is great has been to my place before and always does a fantastic job, he was able to diagnose quickly what was the issue. Turned out my Blower motor module was blown and had to be replaced, I have been with Hopkins for 10 years they installed this unit for me then and have maintained it since. They were able to find a tech nearby who had a replacement part close by in their truck. So instead of having to wait days for parts and to reschedule for instillation. Eduan went and got it and was back installing within a half hour. He was quick professional and the Unit is working great again. No more issues. Thanks Again to Hopkins Air for doing all the right things, such a great company to deal with.

Arthur Wisot

Miguel did a great job with Installation of new blowers. He actually arrived early after calling to see if it was OK. He was efficient and a pleasure to work with.

nortonimplants

Efficient, professional and on time!! I have no hesitation in recommending Hopkins Air Conditioning

Epona Jayne

The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.

Brock McSwain

Tech was on time and completed maintenance in a timely manner.

Serge Piquette

Great service and on time

Lou Azus

Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.

Joe Testa

Technician arrived on time and was very professional

Stephen Brusca

Timely and through inspection process.

Neil Casa

Donat was courteous and professional. The work was completed in a prompt manner.

Terry B

Fast service with clear explanations and affordable pricing.

Jim Brennan

Great, fast service and reasonable pricing. Will definitely use again

Esmeralda Knowles

They do a great job! They were earlier than expected.

John Watson

Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.

Terri M

Really good response time. I called for help with a clogged condensate line and Eduan was there within an hour and a half.

Scott Grossman

Very favorable experience. Technician arrived on time and was very knowledgeable.

Joe B Interrante

They were on time and diligent on the install of out new HVAC system. Great follow-up and it's working perfectly.

Clyde Perod

On time-proffessional-knowledgable and nice.Brian is the best.

Cathy Flanzig

This company has the absolute best customer service always prompt and responsive

Ian Middleton

Great service, knowledgeable staff, on time.

Brion FitzGerald

Hopkins did a fantastic job in replacing our 9+ year old HVAC system - which had failed. We first called them mid-morning Friday and by Saturday afternoon we had a new system. We worked with Rich who is the Service Manager at Hopkins and he did an excellent job of explaining the options, getting us estimates and scheduling the work.

Petra Cardenas

We love Hopkins, they are always on time and service is top notch! We especially appreciate the weekend service when needed.

marc wilensky

Very knowledge and efficient.

Patricia Schmidt

Great company. Work was quick and the tech (Gazi) was professional and pleasant.

David Bates

Got here when they said they would. Cleaned unit so i don't have problems down the road.

KATHY T

They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.

Elizabeth Demerling

Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much

Jennifer Hyland

Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H

Jennifer Penning

Very professional, knowledgeable and responsive

Linda Zaskey

Tech, very polite, earlier than expected.

Charles W. Harreys

Contacted them when our AC was leaking tons of water. They gave an assessment as to a slew of issues that we had- that our current AC service never mentioned. The assessment for a new AC was thorough, gave tips to help cool the house with a new duct, and spent time to explain everything. All this was the same day I called to. They were able to get set up a new install that weekend. Even got a follow up text the next week to see how the unit was operating. Update: we have had our service plan with them for sometime, they’ve been great. Any issue and they are able to come same day or the next. They’re always transparent about issues and super professional

Chari Skinner

Ervine was very helpful and very fast at locating the problem in my ac handler. Super friendly and quick to diagnose the problem. Great technician and scheduling was immediate/same day. 5 stars.

Robert Hammerton

It was very good,the tech was right on time and he was very efficient and exact.

Cora Ciaffone

My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.

Kristy Slivka

Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!

Deborah Stelluto

They came within hours of the call. David was fantastic! He was very knowledgeable about our Google Nest and diagnosed the problem right away! Would highly recommend!

Dominique Estrada

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

James Arpe

Came early finished and cleaned up early. Good to get cool air again -- on a Saturday

Sam S

David and Monica were fantastic! Great communication, great work, and done fast.

Jose Marin

Very professional tech. He was on time and finished his work in a clean environment. I Would definitely recommend Gazi to do work for my family.

B Elkin

Ervine was excellent. He came within 1 hour when A/C not working. Great job explaining what was damaged or broken. Extremely professional. Highly recommend!!!

Lori Wojciechowski

Gazi was on time, quick and efficient. Would highly recommend. We will most definitely call them again. He was very polite and knowledgeable.

Genevieve Toutain

Prompt, excellent service

Katherine Scavella

Chad was great and efficient!

John Duque

Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.

Stephen Markward

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

Chad Samiljan

Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.

Heather Blitz

Hopkins was very quick, friendly and did a super job.

Jim Maretsky

I called Hopkins with an issue with my A/C and Eric arrived within 2 hours. He was very thorough, explained everything very well and was extremely courteous. Highly recommend Hopkins!

Lew Weinkauf

Very courteous and professional. Prompt and at my house two hours early!

Joseph Del Re

Called and came out same day. Fixed the issue immediately and had a cool house!

Scott Brown

The technician Gazi arrived on time, was professional and very knowledgeable.

Anthony Downie

Sophia was quick and professional!

Beth Stadfeld

Gazi Was wonderful! Amazing experience!! Very kind and knowledgeable! On time and super efficient with helping us!

Carl Abramovitch

Had a problem with clogged drain Service people came and fixed immediately Thank you

Marissa Hardy

Miguel did great, very quick and gave lots of details!

Jeanese Barriteau

From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.

Tom Jennings

Great service -ontime - john very knowedgeable Gave us detailed and honest briefing !

William Billings

Efficient service, on time and very Informative. I would recommend Hopkins to anyone needing HAVC work

Patricia Denning

Sophia is incredible thanks for the prompt and expertise she offered . PD

Norma Harris

Our AC went off and we didn't expect to get Miguel to be able to get here today. However, Hopkins AC did get us on the schedule and Miguel arrived as scheduled, serviced our AC and it is back up and running smoothly. Five stars for Miguel again!!

Pamela Ehmke

Gazi was great! Fast and effective.

Jennifer Lourie

Hopkins shows up on time and on budget. They are highly responsive and extremely knowledgeable and professional.

Scot Frank

Always efficient and professional. Brian is excellent and on time. Much appreciated.