Punctuality & Responsiveness

Cheryl Fatnassi

Hopkins team are always very responsive and great to work with!

golfghoul7

great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed

Jim Maretsky

I called Hopkins with an issue with my A/C and Samual arrived within 2 hours. He was very thorough, explained everything very well and was extremely courteous….and he was sweet with my dog. Highly recommend Hopkins!

Joe Testa

On time and professional. Explaine problem and solution well

Johnny O'Connell

Very punctual, communicative, professional, and clean. The delivered exactly what they promised.

Aritha Walker

I had a fantastic experience with Hopkins from my initial call and Magdiel coming out the same day to fix an issue with the condenser to John who also came out the same day to give me a quote for a new A/C system and finally there was such professionalism from Andres and Yunis during the install process. I am very happy to have worked with this team.

George Schwartz

They came in time and finished in 20 or so minutes. Hopkins gives you plenty of warnings of upcoming visits which is great.

Philip Diah

Technician Ervine showed on time during the time frame specified. He sent a text to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing and the results of the testing of various components. Overall very happy with the service, recommend Hopkins Air Conditioning to anyone needing maintenance.

Maria Del Rosario Quijano Peñuela

Muy buen servicio, puntualidad y profesionalidad

Lou Azus

Have been using Hopkins since we have been living here . The service has been top drawer, both responsive and professional. As usual they demonstrated the professional expertise that we have come to expect from Hopkins Air.

Daniel Wolf

Jay was great! Quick and easy

Cheryl Robbins

Very efficient and reasonably priced

David Blass

Magdiel did an incredible job and worked with the customer on a budget. These are steps in the right direction for ac companies. Job well done - same day services etc.

Jane Trevisan

Hopkins is the best. Very responsive and reasonable pricing. Love their tech Donat

Debbie

They answered our call. Came out in quickly. Educated me on our system. Fixed the problem and told me how to prevent it from happening again. Fair pricing. friendly and professional

Mike and Tami Crowley

Hopkins responded immediately to my call, diagnosed the problem, obtained the part and repaired in 48 hours. They kept me informed throughout the process through their courteous staff and skilled technicians. Very pleased. Thanks to all!

Mark Sedelnik

Great installation. Showed up on time. Replaced both units same day. Excellent service would highly recommend.

Barbara Stahlbaum

Arrived on time. Friendly and knowledgeable.

Peter Giurato

very professional,on time(sent text to let you know when technicians and installers were en route) and clean

Brad London

Great company really helped me out in a pinch with no delays… Andres and Jr did an amazing job with the installation!! Highly recommend Hopkins air!!

Cora

Hopkins technicians or personable and qualified. They always arrive on time to complete the job.

Steve Washington

Excellent service, professional, always on time. I highly recommend Hopkins AC!

Rob Clouse

Fast arrival and service.

Ellen Archambault

Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful

Kathy Babladelis

Quick response to A/C outage. Eduan was knowledgeable and professional

Luvlavidaboca

Phone staff are friendly; company texts you with the time frame & name techs will arrive; they then text to say Tech is on the way; They are on time & are communicative. Most importantly, they make an effort to provide same day service when the a/c isn't working. Very happy with Hopkins A/C.

joseph ginsburg

Extremely satisfied Very considerate about scheduling Very responsive

richard childers

Great, courteous and prompt service as always. Art and Hopkins are much appreciated!

B T

Miguel was very nice and he found the issue and fixed it giving us cold air 👍 thank you very much for fitting us in today

Vickie Szombathy

Excellent and friendly service, expediant

Norah Grubmeyer

Hopkins kept me updated about what time they would arrive. Tech was friendly and efficient.

Gloria Brand

Professional! Very thorough work. Exactly on time. Very happy

Rick Montes

I had issues with my A/C unit . I called and they came out and made the repairs I needed and I got to relax with my cool air. Quick and affordable!

Steve Trevisan

Very prompt and knowledgeable technicians. Great follow up.best AC company in Florida.

todd stahl

Great prompt service. Great communication. Very professional. Trust completely. Thanks.

Dart Drew

Never disappointed with these guys. On time and on point!

Matthew Goldstein

great service on schedule all the time

Deserea Sullivan

Done and out with the old and "in" with the new!!!! My new air conditioner looks so beautiful and it is running seamlessly. The gentleman that installed my new unit dismantled the old one and install the new, all within a few hours! I called them on Saturday, requesting for a freon refill and by today I have a brand new AC! They were courteous and extremely respectful. They cleaned up and disposed of my old unit . I am thankful to have found this company and look forward to being your new customer.

L B

I appreciate that a phone message left late at night was promptly returned the next morning and a service call arranged for later that day. Andres called before arrival was prompt, courteous, and neat. Most importantly the issue was resolved without additional charges.

Mary Loftis

On time, professional and this is my fourth year with this company with a contract. Always available.

Robert Wolfe

Arrived on time same day as initial call. Quickly diagnosed and provided written estimate! Arrived next day with new system, installed, tested, good to go! Thanks!

Drew Wright

David and Miguel were awesome…. These guys were on time, courteous and professional.

Carol LaBounty

I have used Hopkins AC for over 37 years. They have always been very responsive to my needs. Always show up on time, always friendly and helpful to explain what is needed. Highly recommend them!!

Cathy Goldman

They came on time and did a great job Always appreciate Hopkins services

Doreen Lopuzzo

Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.

Brian Quintal

Great service. Technicians were polite and friendly. Fixed my ac within a day.

Steve Barber

Gazi was terrific - prompt and courteous.

davey pays

Thx for the quick response, Waiting for a written quote to install a heating element in the a/s unit

Sharon Shapiro

Would definitely recommend.Allways arrive ontime.Taking care of HVAC as needed.

Cheryl Fatnassi

We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!

Newinfous sq

on time and professional. Installed a new nest thermostat and fixed existing issues. great service

Denise Serls

Great response. Professional and knowledgeable and personable. Timely and explicit in their findings. Fair pricing. Very personable yet professional technician. Listened and responded accordingly.

John Roush

Fantastic service. Showed up early. Extremely knowledgeable tech. Air is blowing cold! Thank you! Happy customer!

Joe Linstrom

Service tech was ahead of schedule and did a great job

Barbara Nicho

Great communication, on time, thorough inspection.

gerry lagueux

Great service and on time.

Anne Albright

They did a fabulous job replacing my old unit quickly and would definitely recommend using them for your A/C needs!

Jesse Wirick

I have a small condo that required full replacement of a 15 year old, 2-ton A/C system. Hopkins delivered a seamless experience. The installation team was clean, efficient, and knowledgeable. Initial phone call, diagnosis, sales visit, and completed installation was only two days! Very pleased. Highly recommend Hopkins!

Eric S. Plaum

Professional all the way. Always on time or early. Work is excellent. Everything cleaned up before they leave

Harold Kestenbaum

Great service and on time

Cindy Anastasi

Jasper was prompt and knew what he was doing! Replaced a faulty part and was efficient! this company is always responsive, knowledgeable and easy!

gregory waters

Just would like to say thank you to everyone at Hopkins Air, my AC Fan would not stop blowing no matter what I did, even turning off the breakers to it. I called this morning and Sabrina listened to the concern in my voice and had a tech Eduan there by 1 pm to check things out. Eduan is great has been to my place before and always does a fantastic job, he was able to diagnose quickly what was the issue. Turned out my Blower motor module was blown and had to be replaced, I have been with Hopkins for 10 years they installed this unit for me then and have maintained it since. They were able to find a tech nearby who had a replacement part close by in their truck. So instead of having to wait days for parts and to reschedule for instillation. Eduan went and got it and was back installing within a half hour. He was quick professional and the Unit is working great again. No more issues. Thanks Again to Hopkins Air for doing all the right things, such a great company to deal with.

Arthur Wisot

Miguel did a great job with Installation of new blowers. He actually arrived early after calling to see if it was OK. He was efficient and a pleasure to work with.

nortonimplants

Efficient, professional and on time!! I have no hesitation in recommending Hopkins Air Conditioning

Epona Jayne

The technician was wonderful, arrived exactly on time, very courteous, gave me a report, and I am a brand new customer. I look forward to a long relationship with this company that responded when my A/C went out. Thank you.

Brock McSwain

Tech was on time and completed maintenance in a timely manner.

Serge Piquette

Great service and on time

Margaret Hollander

Excellent service. Problem was repaired quickly. The service men were amazingly neat.

Joe Testa

Technician arrived on time and was very professional

Stephen Brusca

Timely and through inspection process.

Neil Casa

Donat was courteous and professional. The work was completed in a prompt manner.

Terry B

Fast service with clear explanations and affordable pricing.

Jim Brennan

Great, fast service and reasonable pricing. Will definitely use again

Esmeralda Knowles

They do a great job! They were earlier than expected.

John Watson

Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.

Terri M

Really good response time. I called for help with a clogged condensate line and Eduan was there within an hour and a half.

James Liebler

Technician arrived on time (actually early!). He was courteous. He made recommendations without being pushy. He was professional. I would always recommend Hopkins!

Csilla Csukas

tech came on time and completed work as requested

Scott Grossman

Very favorable experience. Technician arrived on time and was very knowledgeable.

Joe B Interrante

They were on time and diligent on the install of out new HVAC system. Great follow-up and it's working perfectly.

Cathy Flanzig

This company has the absolute best customer service always prompt and responsive

Ian Middleton

Great service, knowledgeable staff, on time.

marc wilensky

Very knowledge and efficient.

Patricia Schmidt

Great company. Work was quick and the tech (Gazi) was professional and pleasant.

David Bates

Got here when they said they would. Cleaned unit so i don't have problems down the road.

KATHY T

They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.

Elizabeth Demerling

Gazi was fast and amazing. Gave me a great deal and got the problem solved in no time. Thank you so much

Jennifer Penning

Very professional, knowledgeable and responsive

Linda Zaskey

Tech, very polite, earlier than expected.

Chris Roland

Will and Felix did a great job on the hottest day of the year! They were on time, polite and professional…the house is cooling as I write this review!

Chari Skinner

Ervine was very helpful and very fast at locating the problem in my ac handler. Super friendly and quick to diagnose the problem. Great technician and scheduling was immediate/same day. 5 stars.

Robert Hammerton

It was very good,the tech was right on time and he was very efficient and exact.

Connie Anderson

Hopkins Air was very quick to respond to a service call within 2 hours. Chad, the service tech was very professional and knowledgeable. He found our problem quickly, and did a thorough check on our entire system to make sure it was cooling properly. I would highly recommend using Hopkins Air!

Cora Ciaffone

My new air conditioner had issues. Hopkins sent a technician, and he even came early. He was here for at least 4 hours and found the problem and fixed it. Thank you! So far, all is good.

Kristy Slivka

Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!

Dominique Estrada

I had a wonderful experience with Hopkins Air. They answered my call right away. A tech was sent out in the morning. Gazi was very knowledgeable he explained everything showed me what the problem was. I would definitely recommend to anyone looking for a great local AC Company.

James Arpe

Came early finished and cleaned up early. Good to get cool air again -- on a Saturday

Genevieve Toutain

Prompt, excellent service

Katherine Scavella

Chad was great and efficient!

Mike Vander Werf

Fantastic service, friendly, on time, no bs. Finally! Thank you Gazi!

John Duque

Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.

Chad Samiljan

Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.

Heather Blitz

Hopkins was very quick, friendly and did a super job.

Lew Weinkauf

Very courteous and professional. Prompt and at my house two hours early!

Joseph Del Re

Called and came out same day. Fixed the issue immediately and had a cool house!

Scott Brown

The technician Gazi arrived on time, was professional and very knowledgeable.

bigal brooklyn

always realways responds in a reasonable time frame and shows yo==up when expected and treats customer with due respect

Beth Stadfeld

Gazi Was wonderful! Amazing experience!! Very kind and knowledgeable! On time and super efficient with helping us!

Carl Abramovitch

Had a problem with clogged drain Service people came and fixed immediately Thank you

Marissa Hardy

Miguel did great, very quick and gave lots of details!

Mario Lousada

Air conditioning needed service that was provided within couple hours

Jeanese Barriteau

From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.

Tom Jennings

Great service -ontime - john very knowedgeable Gave us detailed and honest briefing !

William Billings

Efficient service, on time and very Informative. I would recommend Hopkins to anyone needing HAVC work

Patricia Denning

Sophia is incredible thanks for the prompt and expertise she offered . PD

Norma Harris

Our AC went off and we didn't expect to get Miguel to be able to get here today. However, Hopkins AC did get us on the schedule and Miguel arrived as scheduled, serviced our AC and it is back up and running smoothly. Five stars for Miguel again!!

Pamela Ehmke

Gazi was great! Fast and effective.

Jennifer Lourie

Hopkins shows up on time and on budget. They are highly responsive and extremely knowledgeable and professional.

Scot Frank

Always efficient and professional. Brian is excellent and on time. Much appreciated.

Shelly Leatherman

Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻