All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Donna chiarelli
Sophia amazing will do business again
Response from owner
March 17, 2025
Maria Davis-Pierre
Miguel was amazing. Very knowledgeable and quick. Highly recommend
Response from owner
March 17, 2025
Mimi Waddell
Sophia Ehr! Thank you sooo much for the Sat after 5p show up and fix. The homeowners and I very happy to have someone so knowledgeable and easy to talk to. You explained it perfectly. Thank you. Stay cool. Call Hopkins!
Response from owner
March 17, 2025
Keith Josie
Sophia did great amazing service and knowledgeable.
Response from owner
March 17, 2025
Robert Montanez
Our service tech, Ervine, was great. Excellent customer service, knowledgeable, and efficient. All of the employees we've worked with at Hopkins exemplify these same qualities.
Response from owner
March 17, 2025
Jeffrey Brudner
Sophia was great!
Response from owner
March 17, 2025
Allison Ross
I had the pleasure of having Sophia perform routine maintenance on my air conditioner and I couldn’t be more impressed with her service. She was incredibly knowledgeable and took the time to explain everything clearly, addressing all of my concerns and questions with patience and expertise. Sophia's hard work was evident throughout the entire process, and she went above and beyond the job requirements to ensure everything was running smoothly. Her professionalism and dedication truly exceeded my expectations. I highly recommend Sophia for any HVAC needs!
Response from owner
March 17, 2025
Jessica Thompson
Ervine came to service my AC today and he was efficient, kind and knowledgeable. Highly recommend.
Response from owner
August 23, 2020
Marie Russell
Excellent company. Miguel was very professional and thorough.
Response from owner
July 30, 2024
Fred Ireland
Gazi is AWESOME!!!!!! I’m cooler now than I’ve ever been thanks to him
Response from owner
March 17, 2025
Jeanese Barriteau
From the receptionist to the technician , they were all very professional. I requested a technician on Saturday and he was here Sunday morning. Gazi is amazing! He was very helpful, knowledgeable and professional.
Response from owner
July 18, 2024
Michael Valle
Thanks gazi
Response from owner
March 17, 2025
Bryan Diaz
Excellent Service.
Response from owner
March 17, 2025
mike zelen
No written review
Response from owner
March 17, 2025
Marcello Serrato
I am very thankful to the great team at Hopkins Air, everyone has been very professional and caring to my needs. I am signed up with their year maintenance and both my air conditioning units have been working perfectly. Thank you to Chad and his great team!
Response from owner
November 5, 2023
Karen Solomon
Prompt and professional service I would highly recommend
Response from owner
October 12, 2024
Matthew DeRisi
Gazi was fantastic!
Response from owner
March 17, 2025
Anthony Mileo
Zachary was a pleasure to work with Professional
Response from owner
February 19, 2025
Bob Keller
Professional and courteous
Response from owner
August 23, 2020
rose hendricks
Gazi did a fantastic job at my house. Excellent, Excellent Excellent
Response from owner
March 5, 2025
Heidi Squires
Hopkins Air has always impressed me with their prompt, professional services. This is the second home I’ve hired Hopkins to install new air conditioning systems in and I highly recommend Hopkins Air. The technician, Zachary, was knowledgeable, pleasant, explained everything. Great service as usual
Response from owner
April 4, 2024
laura stelluto
No written review
Response from owner
August 14, 2023
Tom Jennings
Great service -ontime - john very knowedgeable Gave us detailed and honest briefing !
Response from owner
November 9, 2020
luis alfonso
Gazy really good guy, excellent technician…
Response from owner
March 5, 2025
Danirah Sanchez
Highly recommend Hopkins for your AC needs. Very courteous and friendly staff and technicians. Marcos and Scott, our technicians that came out, were so friendly and knowledgeable, and did great work, really top-notch individuals! Overall process with Hopkins was very straightforward, again, highly recommend. Thank you again!
Response from owner
March 5, 2025
Viktoryia Vada
Excellent service from Hopkins Air Conditioning! From scheduling the appointment to completing the repair, everything was seamless. The technician, Donat, was professional, knowledgeable, and efficient. He quickly diagnosed the issue, explained everything clearly, and had our AC running perfectly in no time. Honest pricing and top-notch customer service.
Response from owner
March 5, 2025
Franchesca Wollmann
Brian was thorough and informative as usual.
Response from owner
March 5, 2025
William Billings
Efficient service, on time and very Informative. I would recommend Hopkins to anyone needing HAVC work
Response from owner
March 12, 2024
Jerry Orlovsky
We needed a new A/C unit installed quickly and wanted a reputable and responsive company to do the work. After calling around and checking online reviews and profiles, we settled on Hopkins. Their service and integrity aligned perfectly with their exceptional online reviews. We would not hesitate to recommend them to friends, family and neighbors.
Response from owner
March 5, 2025
Denise Burgess
Miguel was very pleasant, informative, And very thorough!
Response from owner
March 5, 2025
Sara Sapp
Gazi is the best. We have used Hopkins for a long time! Very reliable and professional.
Response from owner
March 5, 2025
Scott Mccleneghen
They are terrific to work with. Locally owned which is very important. I only want to do business with local business.
Response from owner
September 28, 2023
kamrul hossain
Great service with a great price .
Response from owner
March 5, 2025
TheManhattanshort .MANHATTAN SHORT Film Festival
Sophia is a wonderful energy. Worth waking at 7.30 am for.
Response from owner
February 19, 2025
Collectibles Cafe
Hopkins Air came out to us during an emergency with our a/c. Extremely informative and trustworthy. Highly recommend.
Response from owner
October 6, 2022
Keith Engelhardt
Gazi did a good job today during the maintenance, he answered all my questions and was able to find a refrigerant leak on my 13 years old unit
Response from owner
November 16, 2021
Bowe Jack
One of the best
Response from owner
February 19, 2025
kristin muse
Gazi is the best tech!! He’s honest and does great work!! Give him a raise!!
Response from owner
February 19, 2025
Alex Gutknecht
Great service. Would recommend to anyone looking for AC help.
Response from owner
February 19, 2025
Michael Stapko
Sophia was prompt (early), professional and courteous, everything you could want from a service tech!
Response from owner
May 19, 2023
Patricia Denning
Sophia is incredible thanks for the prompt and expertise she offered . PD
Response from owner
February 19, 2025
Norma Harris
Our AC went off and we didn't expect to get Miguel to be able to get here today. However, Hopkins AC did get us on the schedule and Miguel arrived as scheduled, serviced our AC and it is back up and running smoothly. Five stars for Miguel again!!
Response from owner
July 11, 2023
Pamela Ehmke
Gazi was great! Fast and effective.
Response from owner
February 19, 2025
Centro de Avivamiento Cristiano West Palm Beach
Gaci and Sophia did an excellent job, they cleaned the AC pipes inside and outside the house which were clogged. They provided information about what to expect from the unit and what to do next in a clear way and with details. Very respectful and great customer service. I would recommend them for sure.
Response from owner
February 19, 2025
Hanna Gross
Sophia and Gazi were very thorough and professional. Did a great job.
Response from owner
February 19, 2025
Steve Loomis
John 3 was friendly, personable, and his presentation was concise, and backed with data.
Response from owner
February 19, 2025
Frank Califano
Great Technician !! Jasper was awesome!
Response from owner
November 5, 2023
Richard Piluso
Great company. All staff and technicians are courteous, professional and make the vendor/customer experience easy and professional. Highly recommend.
Response from owner
February 10, 2023
Amy M.
No written review
Response from owner
February 19, 2025
David Merles
Gazi did an amazing job today, come on time , finde the problems and repair them on site, Highly recommended Gazi
Response from owner
February 19, 2025