All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Steven Sobel
Our technician, Miguel, was professional, pleasant and efficient I would highly recommend him and Hopkins
Response from owner
April 19, 2022
Laura
Very professional. Great service. Definitely recommend Technician does not lie to fix things that are not necessary as it happened to me with other companies. Extremely satisfied
Response from owner
February 10, 2023
Glenna Humberstone
Sophia was pleasant and very informative about my ac problem. I been without ac for 5 days and she fix it .
Response from owner
June 6, 2025
C A FRASH
She was very professional and courteous hope to have her again.
Response from owner
June 6, 2025
Janette Hernandez
6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.
Response from owner
May 14, 2021
B Elkin
Ervine was excellent. He came within 1 hour when A/C not working. Great job explaining what was damaged or broken. Extremely professional. Highly recommend!!!
Response from owner
December 7, 2024
Lori Wojciechowski
Gazi was on time, quick and efficient. Would highly recommend. We will most definitely call them again. He was very polite and knowledgeable.
Response from owner
June 6, 2025
Judy Hays
No written review
Response from owner
June 6, 2025
Genevieve Toutain
Prompt, excellent service
Response from owner
June 6, 2025
Michelle Herman
Really appreciated Ervine fixing our AC on a Sunday. Really nice guy and took care of everything!
Response from owner
June 6, 2025
Katherine Scavella
Chad was great and efficient!
Response from owner
November 15, 2024
Lisa Riccobono
Gazi was a great help. Took care of what was needed. Professional and knowledgeable.
Response from owner
June 6, 2025
Gabie Matias
Gazi and Mike were great! Very personable and nice to work with.
Response from owner
May 20, 2025
Larry Powell
Gazi, the service tech, provided outstanding customer service. It seems that the entire company goes above and beyond to meet the customer expectation. Highly recommend their services if you’re ever in the need for AC maintenance repair or installation.
Response from owner
June 6, 2025
Deb Tighe
Ervine just left after completing our 6-month service. He was polite, pleasant & kept us abreast of anything we may need in the future. We hope he becomes our permanent service tech. He was great! We recommend Hopkins Air for anyone looking for an HVAC company in Palm Beach County.
Response from owner
January 11, 2024
elaine bloom
Miguel is an absolutely fantastic technician. He is so professional, courteous and knowledgeable.!!
Response from owner
November 5, 2023
Dean Orlando
Gizi did a phenomenal job at my AC unit, very polite and nice technician
Response from owner
May 20, 2025
Jodi Klein
Gazi was great, super helpful!
Response from owner
June 6, 2025
Gabi Blaze
Today Nick and his coworker installed a new AC I was very impressed how knowledgeable both workers are . I am very happy with the service today ! Thank you Hopkins
Response from owner
February 28, 2023
Karen G
Sophia is fabulous! Very knowledgeable and very good at explaining technical issues.
Response from owner
June 6, 2025
Michelle Johnson
Great service! The men who came were friendly and explained everything. Gazi and Rashid were the epitome of professionals!
Response from owner
June 6, 2025
Mike Vander Werf
Fantastic service, friendly, on time, no bs. Finally! Thank you Gazi!
Response from owner
June 6, 2025
J R
Gazi 2 from Hopkins AIr Conditioning did a thorough job, 1st class, servicing our a/c. Highly recommended, clean cold air. Great work.
Response from owner
February 26, 2024
John Duque
Great response, great service. Brian the tech was top notch . He got me nice and cool. Definitely a good HVAC outfit, I’d recommend them to anyone in need of quick, quality service.
Response from owner
June 6, 2025
Barbara Kaplan
No written review
Response from owner
June 6, 2025
Jeffrey Jacobs, M.D.
No written review
Response from owner
June 6, 2025
BRIAN PHELPS
After a lengthy conversation with the owner who reached out to me so we could discuss the quote I received from the technician yesterday he explained to me that it is possible that the tech could have gotten a false positive diagnosis on the compressor being shot when in actuality it was not which did make sense to me. I wish I didn’t react so fast to write a bad review before speaking to the owner of the company it was completely wrong on my part he did go above and beyond by returning the money for the service fee back to me for any inconvenience that his employee caused which he did not need to do with that being said I definitely would use him in the future now I see why he has so many outstanding reviews
Response from owner
June 6, 2025
m Dr G
No written review
Response from owner
June 6, 2025
Kathleen Fraga
Gazi was so very kind and professional assessing my AC unit and providing a lot of maintenance/repair options to suite my needs and budget. Thanks!!
Response from owner
June 6, 2025
jaime rosero
Reliable company would recommend. Our Tech Sophia was amazing, very thorough and explained some future maintenance options for us.
Response from owner
April 21, 2023
Stephen Markward
Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!
Response from owner
May 20, 2025
Peter אני
Ervine was great. He addressed the issue professionaly and promptly. He deserves a raise!
Response from owner
December 19, 2023
David Maretsky
Nelson and David arrived on time introduced themselves and did a terrific job and new system working great Would recommend to others
Response from owner
September 12, 2024
Bruce Tissot
Efficient, Polite and performed a job well done
Response from owner
June 4, 2024
Chad Samiljan
Quick, friendly, and professional service. Had some one out within a few hours even on what they said was a very busy day. Eduan explained the issue and took care of it.
Response from owner
May 20, 2025
Patricia Williams
The technician Brian was personable and courteous, knowledgeable and thorough.
Response from owner
February 25, 2023
Tyler Hedges
Sophia was really helpful
Response from owner
May 20, 2025
Steven Becker
Seasonal Service for my A/C was through & professional!
Response from owner
May 20, 2025
Stephen Weissman
William and his assistant did an excellent job . I would give them five stars
Response from owner
January 17, 2024
Lisa Barajas
Sophia was great!! She was very professional and took her time to go over all my questions.
Response from owner
May 20, 2025
Claudette Maddox
Very professional and great service. Would definitely recommend.
Response from owner
February 19, 2024
Leslie Siegel
Professional, on time, thorough, friendly, great price. Thank you very much!! I highly recommend Hopkins Air Conditioning!
Response from owner
April 16, 2024
Cristina Ichi-Jezewski
Miguel, the technician was very detailed oriented, respectful and professional, very pleased with his service. It gives me peace of mind that Hopkins A/C comes and do the maintenance of my A/C unit twice a year.
Response from owner
November 15, 2024
A Michael Marino
GAZI arrived on time, was competent and took the time to explain what he was doing and to make recommendations for my consideration. Very satisfied.
Response from owner
May 18, 2021
Christina A
Technician Gazi did a thorough job assessing and fixing AC unit. Was able to explain main cause of problem as well as advise on best course of action at current time as well as maintenance options for future servicing.
Response from owner
May 20, 2025
carole sauer
No written review
Response from owner
February 19, 2025
Richard Fowler
Very good service and very dependable.
Response from owner
May 20, 2025
Ashley Krause
No written review
Response from owner
May 20, 2025
Frank Vezer
Miguel 3 is Hard working, intelligent, kind, and very clean
Response from owner
May 20, 2025
Stefanie Lovell
Ervine did an excellent job!
Response from owner
May 20, 2025