All reviews
1,001 verified reviews, 4.9★ average, sorted by most recent.
Kevin White
My wife and I have been struggling with her back to back cancer diagnosis for the past 4 years. First breast cancer then myelodysplastic syndrome (MDS). It has been an emotional and financial struggle. Chad Hopkins helped us out by getting our A/C serviced for free after letting him know our situation. It was very kind and generous of Chad. We've been with Hopkins for years. I can't say enough about this company and the there staff.
Response from owner
August 9, 2024
Jim Boyden
Ervine at Hopkins AC was excellent. Showed up on time, did great work and was very friendly. I will definitely use them again.
Response from owner
May 20, 2025
Randy schiffmanrand
Gazi was great.... explained why and how ..... what was needed ... will use him again
Response from owner
August 14, 2023
Philip Kalicharan
Gazi is amazing
Response from owner
May 20, 2025
Pate Steele
Had trouble with A/C. Sophia from Hopkins came out and did some troubleshooting. We think we have a solution already. She was timely, quick, professional, pleasant to deal with and solved the problem. So far so good!
Response from owner
May 20, 2025
barbara cohen
gazi did an excellent job today
Response from owner
May 20, 2025
Paula & Bruce Abramson
Gaza was the best! Will always use!
Response from owner
April 29, 2025
Heather Blitz
Hopkins was very quick, friendly and did a super job.
Response from owner
May 20, 2025
Virgilio Rodriguez
Great work Gazi. Thank you for servicing my A/C!
Response from owner
May 20, 2025
P & M
From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼
Response from owner
August 28, 2023
Ralph Vanacore
Great Technicians & Service
Response from owner
November 3, 2024
Deborah Habersham
No written review
Response from owner
May 20, 2025
Janet Grossman
Zach was very helpful.
Response from owner
May 20, 2025
Barry Frishberg
No written review
Response from owner
April 29, 2025
Jim Maretsky
I called Hopkins with an issue with my A/C and Eric arrived within 2 hours. He was very thorough, explained everything very well and was extremely courteous. Highly recommend Hopkins!
Response from owner
October 10, 2023
Brandon Hernandez
Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service
Response from owner
April 29, 2025
Janet Zeglam
Excellent customer service. I highly recommend them.
Response from owner
April 6, 2023
Casey Kunmann
Sophia is the best! Kind, professional, helpful and efficient.
Response from owner
April 29, 2025
Lew Weinkauf
Very courteous and professional. Prompt and at my house two hours early!
Response from owner
July 28, 2023
Payton C
We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!
Response from owner
April 29, 2025
Andy Berger
Our technician was a true professional. Identified and resolved the problem. In all, a pleasant experience.
Response from owner
April 29, 2025
thompjmy
Zachary arrived early and quickly worked through steps to diagnose my problem. The problem part causing my condenser to dysfunction was still under warranty, and the replacement part was available on his truck. I really appreciated his professionalism and that he obviously really enjoys his work. Thank-you!
Response from owner
April 29, 2025
theresa Link
Gazi is fantastic! He does a great job explaining everything and is very detailed and thorough! Completely reckoned!
Response from owner
April 29, 2025
Tristan Link
Gazi is phenomenal! He is very professional, kind, and always goes above and beyond to provide great service! Highly recommend!
Response from owner
August 3, 2024
Themgabram
Pleasant, efficient and knowledgeable. Irvine explained details of issues he wanted to draw our attention to- he even took pictures of the unit in the ceiling and seemed eager to run through go the service step by step- telling me what he was doing next. He cleaned up after himself and was very thorough. Irvine is a great asset to the Hopkins Service Team.
Response from owner
April 29, 2025
Julia Coates
Sophia did a great job. She was very professional and educated us on how to best care for unit. Wish all a/c experiences were this good.
Response from owner
April 29, 2025
Mike Saxon
The service technicians did an excellent job- very efficient and thorough. I would recommend the company to anyone needing air conditioning service.
Response from owner
April 23, 2025
Tanya Polzer
No written review
Response from owner
April 29, 2025
Marla Winall
Miguel was our technician, he was efficient and got us backed up and running in no time! He actually went the extra mile to help us! We have used Hopkins air-conditioning for a while now and never had a problem. I highly recommend them.
Response from owner
April 23, 2025
Brighid Nora
Hopkins was great! Gazi repaired our units, was very helpful and explained everything!
Response from owner
April 23, 2025
Sean Leibowitz
Hopkins was fantastic from start to finish. They were professional, courteous, and—most importantly—honest. After thoroughly checking multiple systems, they confirmed everything was functioning properly and didn’t try to upsell or create unnecessary work. They even offered to return when the humidity rises to reassess the situation. I really appreciated their transparency and integrity. I’d absolutely call them again.
Response from owner
October 12, 2022
Joseph Del Re
Called and came out same day. Fixed the issue immediately and had a cool house!
Response from owner
April 23, 2025
Trevone Black
Miguel fixed my a/c and gave me some tips
Response from owner
April 23, 2025
Joshua T
Zack arrived on time , very professional looking , diagnosed my unit in a timely manner and gave me multiple different repair options. Office staff was 5/5 and the technician zack for sure did not disappoint with the quality of work expected after talking with the girls over the phone.
Response from owner
April 23, 2025
Abi Carr
No written review
Response from owner
April 23, 2025
David Knight
No written review
Response from owner
December 7, 2024
Yamin Hussaini
Sophia was great and cleaned everything after her work was done.
Response from owner
April 23, 2025
Cathy Beltran
No written review
Response from owner
April 23, 2025
Have a Nice Day
Sophia was excellent, quick, curious and very clean. A pleasure to deal with
Response from owner
April 23, 2025
Susan Kelly
Zachary was amazing . He clean out everything Made wonderful suggestions. I will buy the repairs in May when I am back. He was so personable
Response from owner
May 6, 2024
Shane Mears
Great service by Hopkins AC. Their technician Sophia was very knowledgeable and thorough. Highly recommend!
Response from owner
April 23, 2025
Yosi Uzsinay
They’re great. Professional workmanship and courteous. I will continue to engage them for all my A/C needs.
Response from owner
April 24, 2024
Dominique Darden
Gazi and Sophia were punctual, friendly and willing to answer any concerns. Very professional. Always welcomed to come back to service my home!
Response from owner
February 6, 2025
Tina Sweets
Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻
Response from owner
April 23, 2025
Richard McMullen
Update… sorry I posted the wrong name for this job. It was in fact Sansone A/C & Plumbing that did a great job replacing my complete AC system. Techs and installers were professional, helpful, efficient and all done in half a day. Cleaned up and was good to go. The office people were great with scheduling the work and the price was very reasonable. Highly recommend them.
Response from owner
February 14, 2024
Brianna Remillard
Gazi was professional and efficient during our maintenance. He provided all the information about our units and options and was very knowledgeable. Highly recommend the service!
Response from owner
April 23, 2025
Scott Brown
The technician Gazi arrived on time, was professional and very knowledgeable.
Response from owner
August 28, 2024
Courtney L
Gazi was incredibly polite and very knowledgeable. He immediately diagnosed the problem then provided solutions and options. He answered all of my questions and I never felt rushed. It was truly a pleasure to work with such a professional and experienced technician. Thank you Gazi!
Response from owner
April 23, 2025
Bette Howard
Brien and Cesar were an excellent team for installation of our new HVAC system. They explained every step along the way of the day-long process. In addition, they were very mindful of our home and the area in which they were working. When they finished, the area was spotless. In summary, on a scale of 1 - 10, we would rate them a 12!! Bette and Phil Howard
Response from owner
April 23, 2025
Chad Firsel
These guys were amazing! They attended to us during an emergency and then we bought a new unit from them. They were kind, professional and I would recommend them. Jasper is the man!!!
Response from owner
September 20, 2023