Topic
AC Installation & Replacement
96.3% positiveAcross 1001 reviews of Hopkins Air Conditioning in West Palm Beach, FL, ac installation & replacement appears in 81 reviews (96.3% positive), from 2025-02-06 through 2026-06-04.
Key findings
AC Installation & Replacement mentioned in 81 of 1001 reviews (8.1%)
97.5% of AC Installation & Replacement reviews are 4 or 5 stars
Average rating in AC Installation & Replacement reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
94%76 mentionsTechnical Knowledge & Expertise
57%46 mentionsCommunication & Updates
41%33 mentionsPunctuality & On-Time Service
36%29 mentionsCleanliness & Tidiness
36%29 mentionsProblem Resolution & Effectiveness
31%25 mentions
Reviews mentioning ac installation & replacement
Catherine Freed
Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.
Daniel Lima
Lart was great. They arrived earlier than I expected. He was very informative and helped me understand the issues with my ac unit. They even called me before to give me a heads up about his arrival. We also decided to replace our system. The installation crew did a great clean job as well.
Response from owner
May 28, 2026
Geoff Albertos
These boys are good...and know their HVAC!!! I've had Hopkins coming out here for going on seven years now and I rest at night knowing that my unit won't stop at two in the morning when it's 84 degrees out like my last A/C company set me up for. And with the recommendations Hopkins suggested for my system I haven't had to live on Claritin like I used to. Do yourself a BIG favor and seek out these guys for you A/C needs. You won't regret it, I swear!
Response from owner
April 24, 2024
Animal Rescue Force of South Florida
We have been using Hopkins for our air conditioning maintenance for a few years now. They are always accommodating, knowledgeable and prompt. We just had them totally replace our system with a new, more efficient Carrier system and their service was excellent. We highly recommend them
Gerard Wisgo
Overall, excellent installation..Would have given 5 stars except drain was not initially not cleaned properly during new installation and the AC became intermittent soon after new system was turned on. A service person quickly came out and diagnosed the issue as a drain pipe blockage. He did a more thorough job of cleaning the drain pipe. Since then, all is working well.
Response from owner
May 29, 2026
Lance Hill
I purchased a new hvac system from Hopkins just over a month ago and it stopped cooling last night. The technician was great and was able get to us at the end of the day. Unfortunately, he was not able to repair the system, so they have to send another tech with the part to fix the problem another day. The people at Hopkins have been great, but I am completely dissatisfied with the product failing after just over a month. It’s a lot of money to spend and still be uncomfortable in your own home.
Response from owner
May 27, 2026
Mark Sedelnik
Great installation. Showed up on time. Replaced both units same day. Excellent service would highly recommend.
Response from owner
May 24, 2026
Steve Turchyn
Excellent service! The Installation crew was on time, courteous, knowledgeable and very careful throughout the entire process. It was a very positive experience.
Response from owner
May 20, 2025
Therans J
Had an excellent experience with Hopkins Air Conditioning. Gazi came out, diagnosed the issue with my AC, and also installed a UV light to help with the air quality in the system. He was on time, courteous, and clearly knew exactly what he was doing. The whole process was smooth and the results have been great. Will definitely call them again for any future HVAC needs.
Response from owner
May 23, 2026
Peter Giurato
very professional,on time(sent text to let you know when technicians and installers were en route) and clean
Response from owner
January 8, 2020
Barry Kramer
Two new units installed and my house is cool, comfortable and running smoothly..been using Hopkins for years.. reliable.
Response from owner
May 20, 2026
Valerie Fuchs
Our system needed a full replacement and Hopkins Air handled the entire process flawlessly. The Hopkins Team is professional, honest, courteous and fair. BIG THANKS to Neslan and his partner working non-stop to ensure an awesome install job!!! Thanks! Val Fuchs
Response from owner
March 9, 2023
Ruth Sabo
The guys did a great did a great job!! I am extremely pleased with their work and cleanup and how pleasant they are.
Response from owner
June 27, 2023
Brad London
Great company really helped me out in a pinch with no delays… Andres and Jr did an amazing job with the installation!! Highly recommend Hopkins air!!
Response from owner
May 12, 2026
Mike Collins
I was in NY and noticed by remote thermostat that my condo in Palm Beach Gardens was at 80+ degrees. I called my regular HVAC service company and they said they couldn’t get there for quite a while. My brother-in-law found a Hopkins repairman around the corner so I engaged them to replace my HVAC system immediately. They were fast, neat and thorough. The price was just what I had expected and there was no unexpected costs. The city of Palm Beach Gardens inspected their work and gave it his approval. I would highly recommend Hopkins to take care of anyone’s HVAC.
Response from owner
October 31, 2025
Tanya Benjamin
We recently had our AC unit replaced, and I can honestly say the experience with this company was excellent from start to finish. From the initial consultation to the final installation, their team was professional, knowledgeable, and very transparent. They took the time to explain our options, pricing, and what would work best for our home without making us feel pressured. The installation crew arrived on time, worked efficiently, and kept everything clean and organized throughout the process. What I appreciated most was their attention to detail and how they made sure everything was working properly before they left. They also walked us through how to use the new system and answered all of our questions. If you’re looking for a reliable and honest AC company, I would definitely recommend Hopkins. Great service, great communication, and quality work all around.
Response from owner
April 28, 2026
Alex De Coninck
Always great experience with this company Installed new ac united. Rebuild ac closet. Left everything clean and spotless. Questions were answers professional. Great installer team.
Response from owner
November 3, 2024
Adam Mackow
Our AC had to be replaced and we immediately have run into recurring electrical issues. We were told that we now need electrical work done despite never running into these issues prior to replacing the AC. So not only did we pay $10,000 for a new AC but now we have to pay who knows how much for an Electrician to fix the new issue
Response from owner
March 24, 2026
Sharon
New AC installed.. Great job as always.
Response from owner
August 13, 2024
Deserea Sullivan
Done and out with the old and "in" with the new!!!! My new air conditioner looks so beautiful and it is running seamlessly. The gentleman that installed my new unit dismantled the old one and install the new, all within a few hours! I called them on Saturday, requesting for a freon refill and by today I have a brand new AC! They were courteous and extremely respectful. They cleaned up and disposed of my old unit . I am thankful to have found this company and look forward to being your new customer.
Response from owner
August 4, 2023
Lori M
HVAC & Duct replacement. The workmanship was great, their integrity OUTSTANDING. One of the units wasn't working 100%. A few service calls later, they replaced the new unit with another. I never asked for the replacment but they didnt like the readings they were getting, apologized to me, and asked if they could replace it with another new, larger unit. They were not the cheapest, honest about that during the sales process, but also stated they do the right thing. And that's exactly what they did! Highly recommend these guys, they will take proper care!
Response from owner
March 24, 2026
Joseph McGovern
Team arrived at the designated time. They worked efficiently and answered all of our questions. The only problem was they didn’t have the AC tie downs because the items were with another repairman who was called away. Ervine and the other gentleman were excellent.
Response from owner
March 21, 2026
Robert Wolfe
Arrived on time same day as initial call. Quickly diagnosed and provided written estimate! Arrived next day with new system, installed, tested, good to go! Thanks!
Response from owner
March 15, 2026
Colandra Burrows
I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.
Response from owner
March 9, 2026
David Mattiace
Hopkins replaced the Condenser and air handler. The work was done with a level of quality, cleanliness, and customer satisfaction. I would highly reccommend Hopkins Air.
Response from owner
September 1, 2023
Barry Gilbert
Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.
Response from owner
March 3, 2026
Bill Welter
The salesman, Colson, was prompt as scheduled, knowledgeable, and very polite. The installation went as promised. The two installers, Gadrian and Andres arrived on time. They were both very polite and knowledgeable wasting no time installing the system and describing the installation to me. They left the site clean and explained the new thermostat to me. I have lived in Florida for 50yrs and I can say with no reservation that thus company was the best I have ever dealt with. Everyone was polite from top of the chain to tge installers. Thank you, Hopkins for making this an experience for my record books!
Response from owner
February 25, 2026
Joyce Lehnert
I highly recommend Hopkins Air Conditioning.My ac unit broke on Tuesday night n they came right over. I needed a new ac unit and they came on Wednesday and installed a new one. On Wednesday the installation manager came over to inspect the installation. All of their techs were very professional, courteous,and knowledgeable. They went above n beyond. You guys are awesome. Thank you so much.⭐⭐⭐⭐⭐
Response from owner
May 9, 2022
Roberto Bohrer
Andres and Yadian did excellent job installing my new hvac system.They were thorough, made sure I understood the controls functions , communicated well and after finished , left the place spotless. I’m very pleased the work they have done. Roberto Bohrer
Response from owner
February 17, 2026
Alvin Perlman
I am extremely satisfied with the new AC unit that was just installed. The technicians were efficient, polite and knowledgeable.
Response from owner
May 14, 2024
Doreen Lopuzzo
Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.
Response from owner
March 9, 2023
Sara Lingard
Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.
Michael Origlia
Would give 5 stars but they wouldn’t show me how the upsell ultraviolet was working or not. They said they installed them but I can’t see the ultraviolet light like the previous system they replaced. I asked and the salesperson was very offended I asked to see it working instead of taking his word. These days once you pay the invoice it seems like you’re dismissed for asking a simple question. But at least the ac is working. Update: Art came to my house for service call and installed a new ultraviolet set up. Art is a great asset to Hopkins and was excellent to work with.
Response from owner
November 13, 2025
Peter Lawrence
Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!
Response from owner
March 17, 2022
Tbird
The quality, efficiency, and care that went into completely replacing my AC was unbelievable. I signed for the replacement Saturday, and they were ready early Monday morning! The job required extra attention as they had to entirely disassemble the new air handler AND the old one in order to remove/install them from within the attic. I don’t know anything about installing AC units but I imagine my setup was a nightmare of a job. But Andres and his colleague handled it with grace and put on a masterclass in AC replacement. I genuinely can’t thank them enough. Seriously, if you need your AC repaired or replaced. Give Hopkins a call. Yeah … AC work always has an annoying price tag associated with it. But cheap AC isn’t good. And good AC isn’t cheap. With that said, they were flexible on some components and even threw in extra products and services for free. At the end of the day it's worth every penny. It’s quality equipment that was installed by highly skilled professionals. Overall a top notch experience - highly recommend!
Response from owner
January 28, 2026
Cheryl Fatnassi
We needed A/C installed in a short time period and they had it in within 2 days. They cleaned up everything and were incredibly easy to work with!
Response from owner
April 4, 2024
Newinfous sq
on time and professional. Installed a new nest thermostat and fixed existing issues. great service
Response from owner
January 23, 2026
Miguel Vazquez
I have been a client of Hopkins Air Conditioning for several years and the quality of their service continues to be five stars. Leart was super professional and polite. When he completed the work (maintenance and installation of a UV light) he showed me pictures of the work and gave a report of the condition of my unit. I renewed my service contract.
Response from owner
January 19, 2026
Rob Gai
Andres and Yadian did a great job installing my new system!
Nathalie Tousignant
Excellent customer approach and service, and outstanding installation. We’re happy with everything so far.
Response from owner
March 17, 2025
John Bruno
Professional installation and after sales service.
Response from owner
June 6, 2025
Patty Lewis
Colson went above and beyond in getting everything coordinated, communication was prompt and professional. I am very happy with the whole process in getting my new AC installation set up, I would highly recommend Colson and Hopkins Air.
Response from owner
December 19, 2025
Anne Albright
They did a fabulous job replacing my old unit quickly and would definitely recommend using them for your A/C needs!
Response from owner
June 6, 2025
Jesse Wirick
I have a small condo that required full replacement of a 15 year old, 2-ton A/C system. Hopkins delivered a seamless experience. The installation team was clean, efficient, and knowledgeable. Initial phone call, diagnosis, sales visit, and completed installation was only two days! Very pleased. Highly recommend Hopkins!
Response from owner
April 23, 2025
Elizabeth
We had a system replacement with Hopkins Air and they are great. John Johnston was so pleasant and intelligent about his work that we chose his company to do our replacement job. They are also reasonably priced and their technicians were friendly, tidy, and capable.
Response from owner
December 16, 2025
Deborah Weiner
I’ve been with Hopkins Air for about four years now on a service contract, and they’ve always been fantastic. They just installed a new AC system for me, and once again, everything went perfectly. The technicians showed up right on time, were super professional, and finished the job quickly and neatly. The price was very fair too. It’s great to have a company you can really count on—highly recommend Hopkins Air!
Response from owner
October 31, 2025
Joe B Interrante
They were on time and diligent on the install of out new HVAC system. Great follow-up and it's working perfectly.
Response from owner
October 28, 2025
Ovis MH
Comfortly provided AC installation services in Boca Raton, and Hector did a great job. He explained the installation clearly, installed the system quickly, and checked it carefully. Hector was polite, professional, and very detailed.
Response from owner
October 27, 2025
Mark Ozemba
Eduan did a great job installing scrubbers and UV lights to provide us pure clean air. Also, appreciate the overall service to address all our AC needs. Thank you !
Response from owner
February 5, 2024
Michelle Herman
Chad did a great job and was very thorough during the maintenance on our 2 units and also installing a condensate pump to resolve an issue we have with drainage. He also installed UV lights on our 2 units to help with mold issues.
Response from owner
October 14, 2025
J J
Great installation by Hopkins. Been using them for years.
Christine Barrett
Update: HIGHLY Recommend. Had to get a new AC unit. Everyone was friendly and responsive and on time from Kathy and Joyce in the office to the installers Alonso and Johan (I think) were experienced and friendly and left my place spotless. I just switched to Hopkins and this was their first visit. Jasper was very professional and went above and beyond. He checked everything and explained anything I had questions about.
Response from owner
June 27, 2023
GG
John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!
Response from owner
October 25, 2024
Bill Cohen
We have been clients of Hopkins Air for a very long time. During which we had routine and repair service to our home in West Delray. Last year it was time for replacement of our system and Hopkins did an excellent job. Bottom line, THEY ARE THAT GOOD! No BS. Today we had a routine service and met another outstanding member of their team, Ervine. You cannot go wrong using Hopkins Air.
Response from owner
September 11, 2025
Anthony Lacondrata
Technicians were very helpful and informative helping make my decisions for a new ac unit.
Response from owner
April 5, 2025
Charles W. Harreys
Contacted them when our AC was leaking tons of water. They gave an assessment as to a slew of issues that we had- that our current AC service never mentioned. The assessment for a new AC was thorough, gave tips to help cool the house with a new duct, and spent time to explain everything. All this was the same day I called to. They were able to get set up a new install that weekend. Even got a follow up text the next week to see how the unit was operating. Update: we have had our service plan with them for sometime, they’ve been great. Any issue and they are able to come same day or the next. They’re always transparent about issues and super professional
Response from owner
September 7, 2021
Asher Yanich
great debugging of A/C issues. extremely thorough and efficient. And they installed a brand new unit, with extra care. Huge thanks to Yadian, Andres, and Gazi, all pros who did a fantastic job.
Response from owner
August 15, 2025
Monica Longo (ML)
Hopkins Air installed and maintained my air conditioner for over 15 years. They just installed a new unit in my home. They have always provided quality work, and have provided excellent customer service.
Response from owner
December 16, 2019
Jahny Jimenez
I must say by far the best service I’ve ever had when it comes to HVAC….Andres and his associate did a phenomenal job with installation.
Response from owner
July 28, 2025
Kristy Slivka
Hopkins Air provides professional and seamless experience! They were able to asses, quote, and replace our AC in two days! Everything was done flawlessly, thank you Yadian, Andres, Donat, & Mike for everything! True professionals 👏🏼 THANK YOU!
Response from owner
August 14, 2023
Patricia Valenza
I was able to get an appointment quickly. The service was neat and thorough. David was here at the beginning of the time window I was given and he called when he was on his way. He was knowledgeable, friendly, and professional. Since in addition to the maintenance, I needed the water line cleared, I was able to schedule an appointment earlier than usual at no extra cost. I also needed a new thermostat since the screen on the old one was no longer legible. David installed a new one and went through the steps for programming it with me. I highly recommend Hopkins Air and David, specifically.
Response from owner
February 5, 2021
Pete Scala
The technician kept me informed as to when he will arrive. He fixed the problem and explained why my system went down. I am going to use Hopkins for a new installation to replace my old equipment. Overall an excellent job. It is hard to trust as anyone these days but this firm was great from start to finish!
Response from owner
September 15, 2022
Matthew Darnall
We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!
Response from owner
June 26, 2025
Cesar Fernandez Duran
Andres and yadian great job at home! Highly professional, patient and well done job oriented,
Response from owner
July 31, 2023
Carolyn Schiller
Eduan provided outstanding service installing a Nest thermostat. He is extremely knowledgeable, and has excellent interpersonal skills.
Response from owner
June 10, 2025
Anne Purvis
Quick and efficient installation and service. Quality experience and would highly recommend Hopkins for all of your A/C needs.
Response from owner
June 10, 2025
Gabi Blaze
Today Nick and his coworker installed a new AC I was very impressed how knowledgeable both workers are . I am very happy with the service today ! Thank you Hopkins
Response from owner
February 28, 2023
David Maretsky
Nelson and David arrived on time introduced themselves and did a terrific job and new system working great Would recommend to others
Response from owner
September 12, 2024
P & M
From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼
Response from owner
August 28, 2023
Tina Sweets
Today I had a 5ton Carrier AC unit installed by Hopkins AC company. The two guys who installed the unit were just fantastic. They were stellar in their work ethics. They took their time, cleaned the area…They were meticulous in how they installed my unit. I would recommend Hopkins AC company to anyone , if these are the kind of workers they will send out to do the job. Even the salesperson John came out to make sure everything was going smoothly, which was excellent customer service. This is a company with integrity. Kudos to the company/owner. Thank you so much for such a wonderful experience. Sweets🌻
Response from owner
April 23, 2025
Richard McMullen
Update… sorry I posted the wrong name for this job. It was in fact Sansone A/C & Plumbing that did a great job replacing my complete AC system. Techs and installers were professional, helpful, efficient and all done in half a day. Cleaned up and was good to go. The office people were great with scheduling the work and the price was very reasonable. Highly recommend them.
Response from owner
February 14, 2024
Bette Howard
Brien and Cesar were an excellent team for installation of our new HVAC system. They explained every step along the way of the day-long process. In addition, they were very mindful of our home and the area in which they were working. When they finished, the area was spotless. In summary, on a scale of 1 - 10, we would rate them a 12!! Bette and Phil Howard
Response from owner
April 23, 2025
Chad Firsel
These guys were amazing! They attended to us during an emergency and then we bought a new unit from them. They were kind, professional and I would recommend them. Jasper is the man!!!
Response from owner
September 20, 2023
Daniel W
We have been using Hopkins Air since we moved to Florida 3 years ago and always had a wonderful experience. The technicians are super friendly, very professional and always took good care of us. So recently we decided to replace our old unit, the experience has been 5 stars all the way. The sales rep came in the same day, explain our options, did not try to oversell us anything that we do not need, no pushy, very patient, and even let us get more quotes from others before we made decisions. The technician came in on Saturday because we have young kids and elderly in the house, they made effort to come out as soon as possible, the technicians, Calvin and Kavel came early in the morning, explained their installation process and timeline, finished everything ahead of time, we had AC running early afternoon and it cools the house just like the rep described. The technicians cleaned up the work areas before they leave. We highly recommend give them a try, we have used other companies in the area and they are absolutely our favorite.
Response from owner
April 23, 2025
Peter Lippman
We're on our third air conditioner system, the first two lasting about ten years each. Hopkins Air Conditioning has proved to be the most reliable and trustworthy of the related companies with which we have dealt over that 25 yer period.
Response from owner
April 23, 2025
Denver Burdette
John arrived exactly on time today and we found him to be a consummate professional. He could teach the class on excellence in service! Installers Kevin and Karel completed work for our new a/c unit yesterday. My wife and I were extremely impressed with these 2 gentlemen. They arrived on time, worked like trojans and had an attention to detail rarely found with service providers today. They were both courteous, professional, and knowledgeable about the unit. When replacing the drywall around the air handler, they even painted it prior to putting it up. We would place them both in the category of master craftsmen when it comes to a/c installation. I would encourage all new clients of Hopkins Air that are purchasing new units to request these two to do the job, you can't go wrong. As they neared completion, they loaded all boxes and the old unit onto their truck. Then went around with a vacuum to clean up any dust and debri and left behind a spotless area where they had worked. The new unit worked like a charm and reminded us that air conditioning in south florida is not a luxury, it's a necessity. Perhaps 10 stars is more appropriate for Kevin and Karel. Cudos to Hopkins Air for employing such quality installers !
Response from owner
February 19, 2024
Sonseray230
I recently had a new air conditioning unit installed by Hopkins air conditioning, and I couldn’t be happier with the experience! Kevin and Karel were both absolute professional, courteous, and highly skilled. They did an outstanding job with the installation, ensuring everything was set up perfectly and leaving the workspace spotless. On top of that, they took the time to walk me through the new thermostat, making sure I fully understood how to use it. I highly recommend Hopkins for their top-notch service and exceptional team. Thank you, Kevin and Karel, for a job well done!
Response from owner
March 25, 2025
Lilliana
Gazi, Logan and the guys who did our installation were amazing. All very professional and took time to explain our options. We ended up needing a new unit. It was installed promptly and the service was great. Everyone was amazing and very helpful. Thank you!
Response from owner
March 17, 2025
Heidi Squires
Hopkins Air has always impressed me with their prompt, professional services. This is the second home I’ve hired Hopkins to install new air conditioning systems in and I highly recommend Hopkins Air. The technician, Zachary, was knowledgeable, pleasant, explained everything. Great service as usual
Response from owner
April 4, 2024
Jerry Orlovsky
We needed a new A/C unit installed quickly and wanted a reputable and responsive company to do the work. After calling around and checking online reviews and profiles, we settled on Hopkins. Their service and integrity aligned perfectly with their exceptional online reviews. We would not hesitate to recommend them to friends, family and neighbors.
Response from owner
March 5, 2025
Rolando Santiago
Just had my ac updated.Hopkins came checked out my old unit which was 25 years old. Needed a fan motor which they said cast $1000. Not worth fixing. Gave me some options, they offered financing for 18 months at 0% no down payments. Which worked for me. I Ask them when can they install it. They said next day. Which they did. They were her next day at 8am and done by 12pm. Did a professional job, and cleaned after themselves. . BUT! Did not informed me that I should get UV lights. Which know I have mildew and have to spend a additional $500 to install them. Lack of information. Should have been told up front..
Response from owner
June 13, 2021