Residential HVAC

I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.

Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.

Would give 5 stars but they wouldn’t show me how the upsell ultraviolet was working or not. They said they installed them but I can’t see the ultraviolet light like the previous system they replaced. I asked and the salesperson was very offended I asked to see it working instead of taking his word. These days once you pay the invoice it seems like you’re dismissed for asking a simple question. But at least the ac is working. Update: Art came to my house for service call and installed a new ultraviolet set up. Art is a great asset to Hopkins and was excellent to work with.

Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.

Need to share such amazing customer service and professionalism. I had Aztil Air install a new HVAC system in 2020 and since has been a nightmare with issues - I called Hopkins out of a dire need for heat in my house as I haven’t had any for 2 weeks due to Aztil. Hopkins sent me today their tech Ervine. He was so understanding of the situation did complete overview and thorough explanation of the situation currently with the heating side of this unit. He by far is one of the nicest techs I have worked with in South Florida. Due to his attentiveness and professionalism I became a new customer with Hopkins Air. Thank you Ervine I look forward to working with you again .

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

I have a small condo that required full replacement of a 15 year old, 2-ton A/C system. Hopkins delivered a seamless experience. The installation team was clean, efficient, and knowledgeable. Initial phone call, diagnosis, sales visit, and completed installation was only two days! Very pleased. Highly recommend Hopkins!

Ive been using Hopkins Air for the past 4 years and they been great. Whether its been fixing issue with the ac units or installing new duct-work for the whole house (what a big difference that made in all the rooms, well worth it) they always do a good job. Highly recommended!

Art was a fantastic & friendly A/C maintenance service expert. It was a pleasure having him in my home, and I felt he really knew his stuff. Plus he liked my piano playing :-)

We loving working with Hopkins. They are great with our air conditioning needs. We've used them for about 3 years and wouldn't trust our home with anyone else.

Gazi came to my home today for routine AC maintenance and I’d have him back every time. He tested the unit, cleaned and sanitized components with photos to show me afterward along with a verbal report. He went the extra mile to completely resolve what I mentioned as a possible concern. I truly appreciate the effort and demeanor Gazi brought to our place today. He had a great recommendation of installing UV system and presented the options with prices on the spot. Extremely happy with our appointment today and Hopkins overall for the last 2+ years.

Scott and art service our gate house at breakers west and they are always so nice and friendly! Professional and always get the job done! Great personality! Love their business!!

I had an entire full air conditioning system installed today. Temps over 93 with heat index of over 100! I live in a 3 story townhome and my two guys were amazing! In this heat they never complained and only wanted me to be happy! You can trust this company to do what they say they will do! These guys deserve a huge raise!

Gazi has been servicing our homes in Wellington and West Palm Beach for a couple years now and has always been great, reliable, and on time. Five stars

Gazi was my tech today. He was professional and very thorough. Explained what he was going to do and answered all my questions. Home is cool again thanks to him. Thank you!

This is truly a wonderful company Gazi came to our home to service our AC and is very professional and did excellent work!! Zachary is also very good and efficient

John was great, efficient and knowledgable. He made annual service a breeze! Updated review: 9/29/25 Hopkins was out at my family’s home today to completely replace the existing AC system. As everyone in Florida knows AC is not only essential but it takes a beating in this climate. They managed the job from start to finish effortlessly. It was impressive. The compressor had to be installed on rooftop requiring a crane lift. The scheduling and details of the job were well coordinated. The duo technicians that completed the work were remarkably good at their jobs. Their management and office staff match the performance. We highly recommend this company for all your AC needs. Kudos Hopkins!

Technician was prompt. Right after Technician departed my system started making a loud noise which it was not making before his maintenance. I called Hopkins immediately and they sent the technician back to my house to determine what was causing the problem. He identified the issue as something with the drainage pump which he resolved. The pump now intermittently is making the same loud noise. I'll live with it until I replace the 17 year old system. I chose not to go with Hopkin's Rheem system and will go with a company who will install a Daikin system at @2K USD less.

Miguel + Hopkins were Exceptional. If I could give 10 stars, I would. Miguel is clearly an expert and what a great guy. Hopkins came to my home quickly and communicated in clear terms. They were able to fix my 22 year old unit and provide a replacement quote in under an hour. I Will be referring you to all of my clients (I’m a busy realtor, so you’ll get work through me, promise). Sincerely, Jennifer H

We have been clients of Hopkins Air for a very long time. During which we had routine and repair service to our home in West Delray. Last year it was time for replacement of our system and Hopkins did an excellent job. Bottom line, THEY ARE THAT GOOD! No BS. Today we had a routine service and met another outstanding member of their team, Ervine. You cannot go wrong using Hopkins Air.

Hopkins Air Conditioning picked up all of the disappointing slack from our prior company, who kept increasing prices and quoting full replacements on minor repairs. One visit turned a 1400 dollar quote into a 280 dollar repair job- and my home is cooler than it’s been since our hvac was first installed three only years ago. If you’re looking for someone who does the right work for the right price, this is that place.

Contacted them when our AC was leaking tons of water. They gave an assessment as to a slew of issues that we had- that our current AC service never mentioned. The assessment for a new AC was thorough, gave tips to help cool the house with a new duct, and spent time to explain everything. All this was the same day I called to. They were able to get set up a new install that weekend. Even got a follow up text the next week to see how the unit was operating. Update: we have had our service plan with them for sometime, they’ve been great. Any issue and they are able to come same day or the next. They’re always transparent about issues and super professional

Such an incredible, quality company with an amazing team. Every single person I’ve interacted with from Hopkins has been so friendly and service oriented. We just had a large multi-day project completed at our house, and the crew was prompt, efficient and attentive to every detail. So thankful we chose Hopkins & looking forward to leaning on them for any future needs.

Just WOW. We talked to multiple providers before we replaced our 10 year old 3 compressor 3 airhandler system about six weeks ago. Everyone but Hopkins was just trying to sell us what they had. Hopkins listened to what we wanted and put together a system with the latest technology to get it done, including adding a damper system to make 3 zones out of 1 on our second floor. In the process they also replaced a damaged supply line that they had to thread through attic and wall trusses in our 40 year old house. When we had a sudden need for service on a Saturday afternoon, Hopkins got a technician to our house by 6:30 and got the balky unit running like a charm by 8:00. Great perfornance. Love these folks!

Hopkins Air installed and maintained my air conditioner for over 15 years. They just installed a new unit in my home. They have always provided quality work, and have provided excellent customer service.

Will and Felix did a great job on the hottest day of the year! They were on time, polite and professional…the house is cooling as I write this review!

Excellent work!!! The techs were knowledgeable and personable. The day was extremely hot but they worked constantly to get the job done. They were a great team!! We purchased a brand new AC system, a Lenox, that was on excellent advice from John. Hopkins’s had redone all of our duct work the year before and that work was excellent which is why we contacted them again. The new unit is sooooooo quiet! We like our home quite cold and John was right when we called him that evening concerned and he told us to give it a little more time, after all it was 98 degrees in the house. He was right! We woke up and it was freezing cold to our liking! Thank you Hopkins for another great experience!

I had a great experience with Gazi from Hopkins Air Conditioning. He came in promptly, was extremely professional, and took the time to answer all of my questions without rushing. His knowledge and attention to detail really stood out. Top-notch service from start to finish — highly recommend Gazi if you're looking for reliable and honest AC work. Definitely someone you can trust with your home's comfort!

Hopkins saved us again on a very hot day. Thank you Ervine, for your kindness and professionalism. It’s such a relief when the help you call, actually helps. 2025 Our air conditioning went out in our home, right before Xmas. Fortunately, Hopkins had someone here in no time, and the tech Gazi, had our issues fixed quickly and efficiently. He was very informative and offered us future solutions. Thank you Gazi. 2024

I came home to no A/C today. I have a service contract with Hopkin’s Air, so of course, I called them. They went over and beyond my expectations, and had a service man to my house within two hours. That alone would be enough to earn a five star review. On top of that, Eduan, the technician that arrived was outstanding. He diagnosed and fix the problem quickly and neatly. I highly recommend Hopkin’s and Eduan to anyone needing in need of service or a new A/C.

My experience with Hopkins air conditioning was absolutely amazing. My AC went out on me after 25 years for my compressor and 35 years for my air handler inside. I called Hopkins air conditioning on a Monday and they had a Gazi a technician come out that morning to check it and found out My AC unit was expired. Gazi then called The office and got a salesman out to my place within an hour and a half to go through with me my options for a new AC unit. Mike Sokolowski arrived as the salesman and led me through my options. He asked me detailed questions about my air conditioning usage and immediately determined what I AC you would best suit my needs.He immediately put in my order and two installers came out the following morning and completely installed the whole new air-conditioning system in my house. I really enjoyed the text messaging with the pictures of the technicians salesman and the installers before they actually arrived. Everyone was punctual and courteous.This has been an absolutely delightful experience. Considering I was without AC in the summer hot weather for just over a day.

UPDATE: I'd like to retract this review from a 5 star to a 3 star. Although we've had good experience with Hopkins previously and I think the person the sent was nice, courteous and great with my dogs. I'm not the one that knows much about AC units; thus, I did not know what I was looking for in terms of the actual service at hand. I was merely giving a good review based on how friendly the person they sent was. He just opened the filter and told me it wasn't even put on properly! He asked if the person was even competent as they couldn't put back a simple filter properly. --- We've had Hopkins AC do our maintenance for the past year and everyone they've sent has been great. Especially Sofia, she was courteous, wore booties and kept her work area clean. The best part, she was great with our two dogs! We have two 10 lbs territorial little terrier that doesn't like anyone coming in our house. I highly recommend Sofia and the team at Hopkins AC.

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

From sales, site assessment, scheduling to installation; the entire experience was seamless. Nelson and his assistant did a fantastic job with the 1 day install project. The entire team communicates on time and are very thorough in their work processes. The installation team left my house just as clean as when they arrived. I will definitely recommend this Company to my friends, family and neighbors. GREAT JOB! 👍🏼

We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!

Gazi and Sophia were punctual, friendly and willing to answer any concerns. Very professional. Always welcomed to come back to service my home!

Brien and Cesar were an excellent team for installation of our new HVAC system. They explained every step along the way of the day-long process. In addition, they were very mindful of our home and the area in which they were working. When they finished, the area was spotless. In summary, on a scale of 1 - 10, we would rate them a 12!! Bette and Phil Howard

We have been using Hopkins Air since we moved to Florida 3 years ago and always had a wonderful experience. The technicians are super friendly, very professional and always took good care of us. So recently we decided to replace our old unit, the experience has been 5 stars all the way. The sales rep came in the same day, explain our options, did not try to oversell us anything that we do not need, no pushy, very patient, and even let us get more quotes from others before we made decisions. The technician came in on Saturday because we have young kids and elderly in the house, they made effort to come out as soon as possible, the technicians, Calvin and Kavel came early in the morning, explained their installation process and timeline, finished everything ahead of time, we had AC running early afternoon and it cools the house just like the rep described. The technicians cleaned up the work areas before they leave. We highly recommend give them a try, we have used other companies in the area and they are absolutely our favorite.

A note of THANKS to our friends at Hopkins Air! They saved me previously on an emergency repair when my contractor was days out. Their technician Sophia came for bi-annual maintenance and took her time cleaning things up and helping explain our system. While I was busy working she took pics for their files so they could show me things to be aware of. Sophia is super sharp and explained things so any homeowner could understand. Hopkins won a customer for their responsiveness and will keep me for their continued professionalism and customer care. I hope I can request Sophia for all future service!!!

Maintenance day at the townhouse. Gazi was the service tech today. As always, Gazi and all the techs are very courteous, knowledgeable, and helpful. Making the most of our annual service contract by servicing our system regularly has helped to keep repairs to a minimum.

Sophia Ehr! Thank you sooo much for the Sat after 5p show up and fix. The homeowners and I very happy to have someone so knowledgeable and easy to talk to. You explained it perfectly. Thank you. Stay cool. Call Hopkins!

Hopkins Air has always impressed me with their prompt, professional services. This is the second home I’ve hired Hopkins to install new air conditioning systems in and I highly recommend Hopkins Air. The technician, Zachary, was knowledgeable, pleasant, explained everything. Great service as usual

Gaci and Sophia did an excellent job, they cleaned the AC pipes inside and outside the house which were clogged. They provided information about what to expect from the unit and what to do next in a clear way and with details. Very respectful and great customer service. I would recommend them for sure.

Grateful for Hopkins Air, they were able to get things done quickly when I needed to use my home to care for sick family members. They made it happen in 1 day, making things a little easier for me and my family when my A/C unit went down! Super grateful! Thank you for your help! 🙏🏻 Highly recommend. 👏🏻👏🏻

First time home buyer, I was ready to struggle and suffer with AC maintenance after it shut down. I'm now at peace! There were here under an hour (alright, I was lucky on that part :), Scott and Gerry explained to me the values of Hopkins and how they like working there. I can even ask for the same team everytime. They got my contract.

AC started blowing warm! Called Hopkins out at 830 am and John rearranged his schedule and came right out! Perfect experience! We are renovating our house this summer and will definately be using Hopkins! Ty

Your 1st visit to our home and we were very impressed. Your technician, Gazi, was terrific, and provided exceptional service and support. I couldn’t be more satisfied. I look forward to maintaining a continued relationship with Hopkins!

Miguel did an excellent job on AC maintenance. We have a mini split and a Typical whole home AC. He worked hard and showed me what the results were of the maintenance. Other maintenance companies I have used come in and barely do anything and then try to upsell you unnecessarily. None of that with Hopkins. I highly recommend

Darren is the best he did everything so effortlessly. And the best is the respect he has for my HOME. Thank you JOB well done.

Our first time using Hopkins although the prior owners of our new to us house had used them. Glad we saw the sticker and called them. They communicate clearly and reviewed the services in detail so we were fully informed. Gazi who came to service our A/C was also very communicative about what was needed and gave great advice. Very happy with with customer service as well as the services provided .

Gazi was amazing!! Came on time as promised, care for my ac, gave me all my options, was also very considerate in keeping my house clean! Thank you!!

We’ve been with Hopkins Air Conditioning since back in 2002 when we built our home in Palm Beach County. They’ve been nothing less than extraordinary since that time. Last night, 10/21/2019 is just another example of why they’re simply the best. We had an issue with some water on the floor of our garage after returning home Monday evening from a short weekend road trip. It appeared to be coming from our air conditioner air handler unit. I called Hopkins A/C “after hours” Service line and Xavier (service tech) returned my call within 5 minutes... AMAZING! He advised he could definitely take care of the issue and relieved our concerns as we were preparing to head out of town again tonight (10/22). Xavier offered a suggestion that would “almost assuredly” solve the issue. I followed Xavier’s phone instructions and within about 20 minutes the problem was fixed. Customer Service is a very important part of the A/C biz and Hopkins Air Conditioning has the best. I have lived in South Florida all my life (72 years) and I’ve dealt with more than a few A/C company's so I know a little bit about customer service. Xavier is certainly a credit to the company. We were able to cancel the service call that Xavier had set up for us as now there was no need to delay our departure to the Smoky Mountains. Thank you Hopkins A/C and THANK YOU Service Tech Xavier (especially for the instructions and technical explanation as to what had occurred). When a company representative offers to save a customer both money and time, that’s a Special Company. We HIGHLY RECOMMEND Hopkins Air Conditioning. Update... Today, 6/11/21, we had a newer “upgraded” “ALL ALUMINUM ALLOY” condenser coil installed in our a/c handler. The house cools much quicker than the a/c did with “older style” coil... But the main reason for this update is to THANK the install technician, Andray, for doing an amazing job. He is such a credit to Hopkins A/C. Efficient, very knowledgeable, and one of the hardest working guys I’ve ever seen. Did a few little extra things during the installation to allow our central air to run more efficiently, and allow me, as the homeowner, to keep the a/c running like new in between our bi-annual Hopkins A/C maintenance service. I would highly recommend HOPKINS A/C in West Palm Beach to anyone needing A/C service or NEW Central A/C. Best! …more It appears that the drain line from A/H condenser pan to outside drain has issues, in that there was a back-up in the line. Today, 12/26/2023, Technician Jasper from Hopkins A/C responded and after trying to clear the line, he was able to find the issue with the drain line and make it work like new. He said that the line appeared to have a lot of old build-up (the home is 20 years old). Jasper was not going to give up. He cleared all of the old debris and the draining condensation water is now as clear as a mountain stream. Great job Jasper & Hopkins A/C. Excellent Technician & problem solver. Update 11/29/2024 Darren came to our home yesterday for our scheduled bi-annual a/c service. Darren did the best maintenance/checks we’ve seen since our home was built with an entire ac system installed by Hopkins A/C (actually “DAVIS A/C” back then. same company/different name). Darren showed us everything he was checking as do all of the technicians at Hopkins A/C, but Darren did quite a bit more. He checked our vents for actual air flow and found that our Master bath vent had NO AIR FLOW. We told him that vent actually hadn’t been blowing much, if any air out since we first moved in to our newly built home back in May of 2002. We had brought that to the attention of the actual Contractor who built our home and he told us at that time, he would add it to the “Punch List” and would forward that to “Davis” and they would check the a/c system and, “everything would be fixed or adjusted properly and to our satisfaction”. *Still have the notes I took. Didn’t know who “Davis” was. NEVER FIXED. We’ve just put a fan at the doorway when necessary. Darren knew what the problem was & forwarded info to install dept.

We had a very pleasant experience with Hopkins AC, specifically Miguel, today - on a SUNDAY!!! They were so prompt and friendly and informative. We had been having problems with our primary system and our previous company had been to our house for 3 visits, with no solution provided. Miguel assessed the problem, provided numerous pictures and explanation )he took us to school) and we are delighted to have them repair our unit. He gave us options and the pros and cons of each proposal so that we could make an informed decision. We also agreed to the continuing service program and are relieved to have them on our team. Thanks so much!!!

Have used them for years and normally very happy. They service my condo twice a year. Was disappointed that we had a condensate line leak. They should have serviced our unit earlier but scheduled us 8 months apart. I felt that the cost of the repair was very high. The service is always prompt and they do a good job

I am very disappointed with two experiences I had with Hopkins AC. I needed a new AC at a property and had received several estimates from Hopkins and 2 other vendors. The Hopkins estimate was $8000.00 dollars for the unit and one of the other estimates was $5000.00 so I selected this vendor. At that time I had Hopkins for my annual maintenance plan and when I called them to do a service 6 months after the new unit was installed they would not service my AC unit because I did not purchase it from them. I was shocked at this decision and called the owner who was not very nice in terms of customer service. He had every excuse in the world as to why his quote was 3000.00 more than the vendor I selected. I immediatley told him I wanted to cancel my service with them and be refunded the yearly maintenance contract charge, which he did. I then had another property under contract with Hopkins and they came out and serviced the unit but when I asked why they left all the construction dust that had built up in the unit due to building concrete restoration I was told by the technician that he would come back and clean the unit. He even took pictures of the dust in the unit. I waited for his follow up and it never happened. Six months later the unit was due for another maintenance visit and this technician was very courteous and he maintenanced and cleaned the unit of all the dust. Prior to that appt I called Hopkins to get an estimate of what a maintenance appt consisted of and what the cost of "cleaning of the dust" would be and they could not even give me an estimate of the cost of cleaning. Needless to say, due to questionable business practices, I will cancel my maintenance contract with Hopkins and do not feel I can refer them to any other homeowner who is looking for a reputable company to do work for them.

Was working for Over 15 years with a local company recently acquired by Hopkins. The transition was seamless and have had only good experiences. Have used thier after hours helpline a few times and they are always responsive and get us on schedule timely. Between my family and I we have multiple houses on account. Just had a visiting with Ghazi, one of the techs, and he's always a pleasure to work with. Definately recommend.

This was my first time having an AC issue in my house and I needed to get it fixed quickly. I called Hopkins Air Conditioning in the morning and they sent Scott Goodbread to take a look the same day. Scott is great! He quickly assessed the issue and clearly explained what needed to be done. He took care of everything quickly and was very friendly. He had expert knowledge, which made me feel great about the service I received. I got the yearly maintenance plan so that the unit doesn't have any more issues. Thanks, Scott! Edit: It's a year later, and I have had some additional issues with my AC unit. Thankfully, Hopkins has remained responsive and helpful. There was some miscommunication about the work to be done, but Hopkins cleared it up and gave me a discount which really displayed their integrity and honesty in their business dealings, and I commend them for that! Great company to work with!

Jasper came out and did a routine maintenance check on the unit we purchased through Hopkins. He was extremely polite, helpful, good with our dog, respectful of us working while he was working, and fixed a sealing issue we had in our crawl space. I would recommend Hopkins and Jasper to anyone looking to buy a new unit or needing maintenance/repairs on their home A/C.

I had a wonderful experience with the technician Jasper. He showed up within the appointed time, was very professional and thorough with the service. He explained what he was doing as he worked so I would have an indepth understanding of what is needed on my part for my system to run properly. Besides that I observed other mannerisms that I was truly impressed by. He carried with him a rug and foot booties so that he wouldn't damage or track dirt throughout my home. He showed respect as if my home was his personal property. Jasper did a service to his craft. It is difficult to find companies that employee individuals with superb customer service skills.

Gotta give props to Brian He came through, fixed the AC quick, and didn’t try to hustle me with unnecessary addons. Dude explained stuff real simple, so I knew what was up. Now the house is finally cool again, and I can actually sleep at night without sweating. Brian saved my marriage.

🌬️**Review for Gerardo, the AC Whisperer!**🌬️ If you ever find yourself in a sweat so intense it feels like you’re auditioning for a sauna commercial, look no further than Gerardo from Hopkins Air Conditioning! Not only did he swoop in like a superhero in a tool belt, but he also managed to turn my home from a tropical jungle back into a cozy igloo. ❄️ I swear, when he showed up, it was like he brought a mini Arctic blast with him. I half-expected polar bears to start wandering around! Gerardo not only fixed my AC; he also cracked jokes that were cooler than the air he was pumping out. Who knew an AC technician could be so entertaining? So, if you want your home to feel like the North Pole (minus the elves and the sleigh), or if you just need a good laugh while your AC gets a makeover, I wholeheartedly recommend Gerardo. He’s like the magician of cool air, and I’m convinced he might even be part penguin. Thanks, Gerardo! I’ll never take my chill for granted again! 🧊✨

Hopkins AC was amazing! Definitely recommend if you need any AC needs! Gerardo was a one of the techs that worked on my home. He was very efficient and helped me understand what was going on. Did a great job! Highly recommend.

My AC stopped working all of a sudden on a Friday evening. Googled local service providers and Hopkins had phenomenal reviews, so I gave them a call. A skilled technician (Dave) was able to make it to the house in just a few hours and had the problem solved in less than 30 minutes. Communication throughout the whole process was great and left nothing to be desired. AC is an absolute requirement in South FL, so it was nice to see a local company exceeding expectations. I concur with all the other positive reviews, and highly recommend Hopkins. Dave was great as well. Updated 8/2024 Needed another unexpected service call due to an aging system. Miguel came out late into the evening, and was very polite, proficient, and skilled. After several tests, Miguel figured out the issue, fixed it, and presented the best course of action going forward. I was happy with Miguel's service and with Hopkins in general. I'll continue to patronize them and recommend them to anyone needing AC help. -- Gerry and Scott came out today to replace a compressor that wasn't working. They were prompt and very amiable. Great communication throughout the process and finished the job quickly. They confirmed everything was working well and showed me. Cleaned everything up and left my house cooling nicely. Hopkins has been amazing since I've started with them.

Ramon was the tech that came out for my service and showed up earlier than was expected. My issue ended up being a pretty simple one and he showed me how I could fix it. He also explained to me a better way of maintaining and keeping the line clean. This is the second time that Hopkins air has been to my house and not tried to upsell me on some thing that I really didn’t need. I will definitely be using them in the future.

The service that Hopkins A/C extended was way above other companies I have dealt with where I live. 12 stars out of 10 to all those that worked with me. I was aware that my brother had replaced his A/C sometime last year, but wasn’t familiar with the company that did it. My brother passed away recently; therefore, I was at his place trying to figure out things like getting into his phone messages, etc., so was unable to hear any phone messages. However, the CID showed several calls from Hopkins; then I was able to get into my brother’s email and found Hopkins had, fortunately, also sent an email saying it was time for a filter change and system tune-up. I then called Hopkins and advised them of my brother’s passing. Since I was returning to my home (in another city), I asked them if I could schedule when I returned on the next trip. When I got back to my brother’s, I called Hopkins and spoke to Shynieder (?) who said they were booked through the month, but that he would see what he could do as we were only available for the following 2 weeks. Much to my surprise, I received a callback in a very short time and said they would squeeze in an appointment within our time frame, which they did. Then Thomas called me to verify everything. Gabriel was our A/C tech. He was very professional and completed the service in a timely manner. Before he left, I asked if he could reach something for me as climbing a ladder at my age isn’t a good idea. He was very happy to accommodate me. I apologize for not doing this review sooner, but have been traveling back and forth. I will recommend this company without hesitation to whoever purchases my brother’s home.

Hopkins has and always there for me especially living up North. The switchboard people never let me down when there is a problem. The technicians are also great when they come to house.

I use Hopkins to service my elderly father’s condo. Gabriel is always extremely professional, kind and patient with my Dad. Thank you Gabriel!

The Hopkins service tech was polite, honest and knowledgeable, but Hopkins is very overpriced and I do not like their policy of paying in full in advance. I am a Senior Citizen and we just paid $463 for a AC drip line flush and basic system inspection from Hopkins, that is after bargaining them down from $520 ! The service tech said he was just following company policy. The service tech was at our house for about 30-45 minutes and used no parts that I know of to complete the job, other than cleaning fluid. A different AC company with a similarly polite and knowledgeable tech charged us $129 for a similar flush and AC system inspection on another property we own. We felt taken advantage of by Hopkins we are not happy, and we will not be using Hopkins again.

I had a great experience with Hopkins Air. Miguel was very knowledgeable and did a thorough assessment. He took his time to talk through my options. When it came to the install of the new system it was done professionally. They made sure the house was up and running that day. Even through the rain and in the dark they stayed to compete the work.

Predatory or just Negligent? These people are apparently only interested in selling you new A/C systems and duct and insulation, which they also sell. My 4Ton Trane system was working great (as usual) but then suddenly, out of the blue just shut off. I called Hopkins because I am on their maintenance plan, to have a look and see what was going on. Before adequately trouble shooting my Trane, they advised me to take it out, and replace my whole 4 Ton Trane system telling me it was unfixable and you can't get parts...Prior to recommending this, I am afraid they neglected to adequately trouble shoot my system in the first place, as was their job, under my maintenance plan... in their role as my service technicians. ... not even in THE MOST BASIC INDUSTRY-STANDARD trouble-shooting was done... ( it turns out the filter line was clogged and dirty, which triggers a tow switch, and which shuts the unit off so it won't leak water onto the floor... "the first thing you look for when the unit shuts off"., according to their own technician)... as I had called them to check my equipment and why it would shut off, I of course also assumed that their assessment of my Trane system as "dead" was based upon their having tried everything they could as a maintenance technician, to get the system up and running and assess the problem as to why it might have shut off,... and certainly before delivering a recommendation of "all you can do is replace it", when it might have only been a matter of toggling a switch, as part of a maintenance call, and myself spending nothing. ...They replaced my Trane with a brand new $9,000 unit that is not performing adequately for my house. In the mean time, Hopkins' maintenance and service arm was negligent, or maybe worse, to have recommend that my unit be replaced before they even tried to trouble shoot my unit in their role as my Maintenance and Service provider... which is who I called. Hopkins is claiming now that perhaps the new unit is not performing like the Trane unit (supposedly they are rated to perform just the same), due to my having "faulty duct work and insulation" in a crawl space in my ceiling that I have never seen. This faulty logic obviously does not explain anything about how the 2 A/C units might compare with one-another, but Hopkins expects me to be dumb enough to buy it, ... and conveniently, voila ! they happen to sell insulation! ... and voila! they install duct work too ! Meanwhile I am $9,000 poorer, with an inadequate A/C system that unfortunately, I believe, I had NO REAL NEED to buy. Disgraceful

We’ve been with Hopkins since 2018. Having set up a mini split system throughout an old house. Hopkins installed and had overseen the splits and outdoor units for years. Their service is always excellent.

We were very disappointed! Hopkins has been servicing our home 2 units well for the last couple of years. We asked them for a quote for our rental unit. They were much higher than another company who we ultimately used. Over the weekend, one of our home units went out. My husband called for support. At first a tech said they could come in two days. Then another man called back and told him that because we didn’t use them for the rental unit install, they would not service us. My husband told him they had just been out for home maintenance in April, but Hopkins said they still wouldn’t come. We were shocked! I am responding to your reply. Your estimate was for a different address from our service contract and we were giving you the option to bid on it. Your estimate was almost double the price of the company we selected. Your prices are high and we have paid them in the past. We will not be in the future as your loyalty cannot be relied upon.

Excellent company, have used them previously, they always arrive on time. Highly recommend. Miguel came to the house today for routine six month service and did his excellent usual job.

I emailed Hopkins Air on a Sunday when our air went out. Rich, the service manager called me with an hour and their technician, Gabriel was at my home with 2 hours! Gabriel was very personable, knowledgeable and did an excellent job getting our system back on! A 10/10 rating!

I had a relatively urgent problem with my HVAC system at a PGA condo with irate renters. Hopkins came very quickly, solved the problem and actually also helped to placate the understandably upset renters---they did a very professional, courteous repair. I had a concern about the bill and they again responded immediately and together we worked out a mutually satisfactory solution. I am impressed with the timeliness and quality of their work and also, importantly, with their open interaction with their customers to explain and resolve any conflicts. I have signed up with them long term.

I had an urgent AC issue at my home, and Miguel came to the rescue! From the moment he arrived, Miguel was professional, courteous, and incredibly efficient. He quickly diagnosed the problem and explained everything clearly, ensuring I understood the repairs needed. His work was meticulous, and he went above and beyond to ensure my system was running perfectly before he left. Thanks to Miguel, my house is cool again, and the service was nothing short of excellent. Highly recommend him for his top-notch skills and customer service!

Great customer service! A/c broke in the middle of the night so left a message in the early morning hours. Received a call a soon as the office opened and the technician was at my house before lunch. Miguel was able to diagnose and repair the issue, clearly explaining everything along the way. I would definitely use Hopkins again and would not hesitate to refer a friend.

The techs and are courteous and do good work but I cannot excuse my recent experience. I do not recall the people who quoted me, installed the equipment, and the maintenance tech before this one mention anything to me. Only when my maintenance was expiring do I have any quotes for duct work. That is not information you use to leverage $600 worth of work and try to sell a $2000 system with a maintenance renewal. This is extremely frustrating as I take having a sanitary home very serious. The work I'm being quoted for is something that should have been noticed and mentioned prior.

Not recommended for maintenance or repairs! We signed up for our regular bi-yearly maintenance. Ramon was prompt and informed us about future upcoming maintenance for our unit. However, a day later, our unit began internally leaking (in the house) and emitting crackling noises, despite working fine before the technician's visit. When we contacted their local 561 number, we were informed about notes regarding future maintenance and the leakage issue. During the maintenance visit, the technician failed to disclose the “leakage” to us. We were made aware of the “leakage” during the follow up call. This discrepancy raises concerns about the integrity of their service, hinting at a potential agenda to push for a new HVAC unit immediately. Due to the lack of transparency & professionalism, we DO NOT recommend Hopkins Air Conditioning.

Hopkins Air did my maintenance today, they sent Gazi to perform maintenance, Gazi was very informative and had knowledge on what he was doing, he answered all my questions and addressed the problems that I have, suggested duct cleaning and UV lighting to addressed my dust on the house, highly suggested Gazi as a technician,

Gazi from Hopkins Air is an excellent technician. Gazi is friendly and does a great job communicating the steps he takes to service the Air Conditioning and recommends things for homeowner to do to maintain the units. I highly recommend Gazi and Hopkins Air.

Hopkins’s Air was at my house today and Technician Gazi performed a maintenance today on my 2 units located in attic, he took is time and vent above and beyond, cleaned my drain lines and replaced all my filters, answered all my questions. Very happy with Gazi and Hopkins. Highly recommended.

10/10 recommend this awesome company & their team of professionals. We had Hopkins clean our older fiberglass ductwork for the first time since purchasing our home. This was a specialized job that required specialized equipment. They gave us excellent professional advice on their recommendations for our specific situation. Their technician team was punctual, respectful, helpful, and completed the work to the highest standards. They went the extra mile to ensure a clean & effective work area & we could not be more pleased with the results. After our experience, I would wholeheartedly trust this company’s knowledge, expertise, advice, & workmanship. We will be using them for all of our A/C needs going forward.

Terrible experience. We called them over a weekend and they fixed the problem in August. The technician sold us the maintenance plan for the year to help get a discount on the service required that day. We were never contacted to set up maintenance on our 4 ACs, which we paid for up front, close to a $1000, for maintenance/service 2x a year on all our units. As a contrast, we have a maintenance/service plan for other appliances and the companies call us promptly to set up maintenance and service. Months go by and no service has been set up. Over Thanksgiving, our drains/pipes end up getting clogged and result in a backflow and leak which ruins the floor upstairs and leaked through to the ceiling of the garage. When I called them to come service the unit, the representative that showed up that day said this should have been taken care of in August when we signed up for the maintenance plan. I called them, spoke with a manager and then his manager/part owner of the company. Lie after lie was told. Tried to tell me it was a different AC unit. Luckily for me I took a video while the technician was at the home with the technician present because the manager tried to lie about it over the phone. I was told they do not do maintenance in the summer because they only do it 6 months after signing the contract, which would have been February for us. Well, 6 months after February is August which is summer, which would have been our 2nd maintenance. They denied a slip up or fall through on their end. We ended up with $1000s of damage due to this leak which likely could have been prevented if they had actually shown up and performed the service, flushed the drains, and checked the leak devices. They refunded the maintenance agreement money as they should have because not only did they not keep their end of the agreement but they took our money, did not provide the service, which resulted in thousands of dollars of damage for us. Terrible experience. In response to your response- didn’t know there was a time limit to write a review. You took pictures of the AC with the switch up on the AC unit that was NOT leaking. The one that leaked, the switch was in the appropriate position. I have videos as evidence as well. Exactly why I said the lies- the pictures you took are of the AC unit next to the one that was leaking. You failed to meet your end of the contract.

Following meetings with various vendors in Delray Beach, I ultimately chose Hopkins for my complete duct removal and replacement. Despite enduring issues for years, a previous vendor's recommendation of a new, larger unit failed to resolve the problem. The persisting mediocre airflow in my master bedroom, situated at the back end of my house, led to an inspection revealing duct leakage, necessitating replacement. My experience with Hopkins instantly instilled confidence, and I was reassured that I would be well taken care of. Moreover, Hopkins provided one of the most competitive quotes, standing out amidst other companies with significantly higher estimates. As a local realtor, I routinely assess vendors, seeking those I can confidently refer to clients and family. Hopkins has unequivocally secured a top-tier position on my list, thanks to their prompt and effective solutions, fair pricing, and overall exemplary service. A heartfelt thank you to the entire Hopkins team!

Tino came to our home for AC service was very informative and honest and we are pleased with his professionalism and knowledge. I highly recommend using Hopkins Air Conditioning! I give it a 10 stars! 🙌🏽

I have used Hopkins many, many times I take care of many homes and I use them at all of my homes. David Gunning has been very very helpful and he always explains what is going on before he starts. His work is very thorough I would recommend all these men to everybody thank God for companies like Hopkins Air! Top notch in everything they do! Installers Ryan Fowler installer is another favorite. They surely know their business. Very proud to say that I love them my residents think they’re wonderful and we have been using them for many many years you will not make a mistake if you call Hopkins Air Conditioning

EDIT: Rich, the GM, gave me a call and we took care of the issue. Was refunded the amount for the service that was not completed and apologized for what happened. Refund was prompt and they are working on resolving any issues, which is a good look. Overall, Hopkins has taken care of this and we can move on. I would still suggest the company as a whole adjusts their pricing or revamps some services to have JUST a "drain flush" to avoid the issues of the high price. This would allow a 5* Initial: I called to get someone out to my house for a drain purge on my system. Tech arrived and informed that the bill will be $420 unless I buy their annual package, which would drop it 20% ($90, service pack $250). Wanted it done as I was at work and could not handle it myself. Tech called back 45 minutes later saying they couldn't fix it and need to charge me an additional $150. I told him no and I would take care of it myself. Left work, stopped at home depot for a $25 dollar snake, proceeded to clean and had it cleared in LITERALLY 20 minutes. On top of this highly over charged fee, my AC now makes a gurgling sound after this tech supposedly cleaned the system and did their checklist. Called to get some resolution to this and for the last 2 weeks have been told someone will call me.........nobody has yet to call me even after I have called three times now.

Hopkins Air is the first AC company I have found that does exceptional maintenance on AC units. Matt, the technician, does exceptional work. Most companies charge you for periodic maintenance but fail to do a thorough job and leave you feeling like you paid money for not much of any service. Matt, the technician at Hopkins Air, spends extra time to attend to all the details and delivers exceptional service, above and beyond any other AC service I have used in the last 50 years of being a homeowner. He backs up everything he does with photos and explanations of what he does and anything that might need additional service. Matt is the BEST of the BEST. He spends a lot of time doing what should be done and doesn't cut corners. You get value in what you pay for at Hopkins Air. I recommend to stop paying other companies for mediocre work and use Hopkins Air to get value for what you pay for.

Finally a company that truly STANDS BEHIND THEIR WORK!!! I have had multiple AC Companies come out and put bandaids on my A/C issues. These other companies did not address the issues I was facing. I have a two story house that wasn’t cooling evenly between floors and sweating vents. Hopkins A/C was highly recommend from one of my co workers. I contacted them and they were quick to respond. JOHN came out, assessed the situation, and came up with his solution as to what would fix the problem. His solution was to Install a new more energy efficient system, add another return vent, and seal off my attic. The best part was I had a brand new AC Installed the very next morning. Immediately after the installation I noticed the improvement of the power usage but I still faced the unbalanced cooling issue between the 1st and second floor and sweating ducts. I sent John a text message with my concerns and he scheduled a visit the very next day. John came out and developed another plan to help with the uneven cooling between floors. Bottom line up front… I truly believe in this company, they stand behind their work and John has been awesome.

We bought a home and the air handler was definitely questionable. The week we were set to move in, the house wasn’t cooling at all! Called Hopkins and they sent someone out SAME DAY! They came out, identified the issue, and helped come to a resolution. We needed a new air handler and they came by first thing next morning to install the new one! Amazing service, very nice and professional servicemen, and all very quick! Which…you want in Florida lol

We had a service call at our home today. The technician was on-time and completed the inspection quickly. Thank you again for your consistent quick response. The mission was completed to my satisfaction.

I'm very happy with the work done on my ac today. Scott was amazing to work with, very professional and kept me well informed during the work. Also Scott kept my house cleaned during the work and also the outside. I love working with Hopkins, is a company I can trust. Super nice to work with. I definitely recommend Hopkins to anyone.

First time using Hopkins and what a fantastic experience!! My tec, Ramon, is the best!! Super knowledgeable. I've had bad experiences with other companies in the area. Always pushing me to upgrade and after saying no they would keep pushing. Ramon was super upfront and honest which is my number 1 requirement. I will continue to use Hopkins and highly recommend them and Ramon as the tech that keeps your house cool! Thank you Hopkins!!

Great job by Miguel. Came on the weekend and was able to solve a long standing issue! Appreciate the support. Absolute pleasure to have him come in the home and help us out!

Hopkins is absolutely fabulous in every way Service is outstanding They come immediately when there is a problem David explains in detail what is needed and he solves every problem I needed a new AC He is bringing in a cooling item to try to cool the house t’ll a new AC is installed I recommended them to friends and they had the same wonderful experience Thank you so much

WONDERFUL SERVICE IN EVERY WAY. 10 STARS. From THE BEGINNING this company excelled, detailed & oriented. The system and its installation is very high quality. Technicians are so professional, on time, and always in communication. After completed the job they cleaned up and left no trace behind. If you want attention to detail and quality work performed on your home go with Hopkins Air Conditioning. I am so very thankful I found them, 100% satisfaction. I had Miguel coming 2 days in a row today to check my new system and installed a surge protector. He took at least 3 hours and did an excellent job. THANK YOU SO MUCH, I'll be eternally grateful. Anne

My technician Ramon was very professional and informative. This is the first time we're using this company and it has been a pleasure. He took time out to explain the issue and solutions to resolve them. He got the unit running again and the house on cool. He is official my new "Certified Cool Guy". Thank you Ramon for your knowledge and patience. HAC, you have one heck of a technician.

Service was good. The technician was on time and friendly. The charge to flush a drain line and treat the drain line with a cleaner was $454.50. I’ll never use this company again. If you choose to move forward with this company please ask many financial questions. ***UPDATE*** Owner reply to my 2 star review: Hi Owner, my complaint is not with Matt. My frustration lies with your cost. You have had many other similar complaints on your web reviews as well. You justified your extreme price gauging in other negative financial reviews by saying inflation and weekend emergency service. My unit was running before Matt got there. I rent that townhouse out and having your company come out was something I did to keep my tenants happy. Poor costumer service will spread like wildfire. I paid Matt, and was completely honest and kind with him with him when I voiced my frustration that did not lay with him but the cost of the drain line behind cleaned. You however, jumping in on a poor Google review (as an owner) to try and present the narrative of my review as being negative towards Matt is sad and wrong. Let me be clear- now you and you alone are the reason for a one star review. Do better sir.

After hiring another company that sent a tech I could not communicate with I called Hopkins air conditioning. Im very glad I did. I highly recommend them. Allan showed up and was so professional and helpful. He wore hygentic booties into my home and explained everything to me in full detail. He was very attentive, kind and polite. I appreciate the time he took and making sure to fully inspect the areas that needed reviewed. I will definitely call again for any future service I need and request the same tech. Thank you again Allan for your great service!

Amazing absolutely amazing very professional respectful knowledgeable friendly can count on help 24/7 technician Ervin is angel he is my hero. He showed not just respect for me but my home very knowledgeable great communication skills explain everything what he is doing what needs to be done I will recommend this company and their services everyone in area

Miguel just left our home after servicing and repairing our A/C system an d I'd like to say that he is very professional and understands A/C systems. He repaired our unit and left me feeling like he knows what he is doing, which is difficult to find these days in many home repair industries.

On July 4, my AC stopped cooling my condo. Hopkins came out within 90 minutes and found and fixed the problem quickly. Crisis averted! They’re always professional and responsive.

Tried to charge me $4,500 to replace all major components under the guise the system was absolutely toast. *Did not offer any other alternative* Had another reputable contractor recommended to me by my home inspector. They fixed the AC unit for $450 and gave advice on how to keep the unit running/maintenance. Only putting this here because I know most people don't realize that they are overpaying for services.

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

They installed the new Lennox ac/ heat system when I bought my house. I’ve used them for maintenance service going forward. Scott is the latest tech to do this job. He’s the best! I’ve asked for him exclusively from now on.

There is no feeling of (cool) relief like having one’s A/C blowing out hot air on a SE Florida 88-degree day and having a technician show up within hours and fixing it right! Hopkins was recommended by the management of a residential development that I once knew and it is for good reason. Scott, the technician, was not only knowledgeable, efficient, and professional, he was genuinely personable. Sabrina, the intake coordinator on the phone found a way through use of an annual contract that saved me quite a bit of money on keeping my 16-year old HVAC units as well. Very happy with my entire transaction with the people of this company.

Adam is very great Hopkins is lucky to have such a young intelligent technician working for them will never use another company he says they trained him in house can’t get better than that. Will be requesting Adam for my Air conditioning every time now! Thanks Hopkins Air family .

The technician called ahead when he was on his way to my appointment. He was on time for the my scheduled time slot. When he came into my house he wore bootees over his boots and was courteous. The maintenance work was completed in as required. He recommended some additional maintenance that I should consider. Be because my units are at the end of life cycle I might as well wait. I always have had good experience with Hopkins Air.

Bought a new home that had some a/c issues. The team has been incredibly professional and proficient in resolving the issues. We signed up for the annual plan because we have no intentions of ever switching — they’re our HVAC team.

I consider myself fortunate to have found Hopkins Air Conditioning in West Palm Beach. This company is family owned and they are serious about ensuring the customer is genuinely satisfied. Customer service has eroded over the years, but not with Hopkins Air Conditioning. They live by it, they believe in it, and that is a very important thing. I had a gentleman name, Tino come and maintenance, my air conditioner, and he did such a good job, I was watching over everything he was doing, and he was so kind and considerate, and literally explained everything he was doing. I couldn’t talk to him as much, because I work from home and I was on my desktop working. I had an ultraviolet light installed to ensure that any mold inside the air-conditioning system in my condo stayed free of allergens and bacteria and other micro organisms that could float through the air. The service was first rate the price was reasonable. If you need HVAC service, and you live in West Palm Beach or around the area, call Hopkins.

Have used Hopkins AC for 18 years for my home in Juno Beach. They are very professional and always schedule for same day if not next day. Quality and value is great too. I highly recommend them.

Always courteous and are extremely knowledgeable when it comes to air conditioning units. They were able to identify what was causing my issue and fix it for a reasonable price the same day. I recommend Luis, he has done everything possible to make my home more comfortable and knows what he’s doing!

I was referred to Hopkins after losing air conditioning last summer and hearing from my old company that it would be several days before they could come and fix it. I called Hopkins and they came over right away, fixed the issue, and signed me up for a service contract. Hopkins is very professional, on time, extremely organized, and not expensive. They setup an appointment time, send a reminder/confirmation the week prior, and call when they are close by so you know they are arriving. The technician that has come to my home knew my system like the back of his hand and spent time educating us on what’s going on with it and what he’s doing to make it better. This sets Hopkins apart. I have more confidence in a technician that explains what/why they are doing the job instead of just coming and going. Hopkins was also very reasonable and their price is less than I would expect for the service I’m provided. Doesn’t get any better then that.

The only issue I had was both the office and the technician called me in Montreal as opposed to my Housewatcher in Florida as instructed. Fortunately, I was home to receive the calls. Service call apparently went well. I’ve lowered my review. Two weeks after their service call, I had a leak. Was told when the technician scoped the system that records previously showed a problem. Why wasn’t it attended to? I have changed companies and purchased a new unit.

We just bought a 20 year old townhouse that need the Lennox HVAC repaired. John was the most knowledgable, professional HVAC person I have ever dealt with. He gave advice that saved us from doing huge future repairs. That’s worth a lot! Thank you John

I had pleasure of having Xavier Fonseca from Hopkins Air Conditioning come to my house to look at my Ac unit. He was on time, professional and accessed the problem quickly. He had my Ac working that same day! I used other companies before and their might not be another company like Hopkins Air Condition. Highly recommend! So unfortunately I had to replace my whole Ac unit due to being old. I went with the best. These guys are really great. RYAN and the boys were amazing!!! I truly recommend Hopkins!

jonathon was absolutely amazing!! my ac drain was clogged and he worked so hard for FOUR hours problem solving in an effort to unclog it. he was so kind and genuine too. I am a new homeowner and im so happy to find an ac tech i trust whole heartedly. i plan to recommend him to all my friends and family! great guy and great honest work. 10/10 experience :)

3 previous visits in 5 months from a home warranty contractor. Never got it right...well only for a month or so then no A/C again. Got a recommendation about Hopkins. John showed up the next day after I called. He did trouble shooting- found some significant issues - not catastrophic but would cause constant issues. Now, with Hopkins on the job, I truly feel that HVAC is under control and the issues resolved. I was there personally and saw everything that was done! This was NOT a wall job. Funny, not funny. Seriously....I recommend this Company. Great job and done quickly not 3, 4, or 5 days wait for service.

Love this company!! Technician Dave David Gunning was the BEST!! He came out to my house and was so professional and beyond HONEST! He gave it me straight… made feel confident and fixed the problem! BEYOND THE BEST EMPLOYEE THEY HAVE… and ANYTIME I HAVE A PROBLEM with my home … please make sure Dave comes out any problem… I fly ALL THE WAY FROM JERSEY… to my beach home in FL! I wouldn’t have anybody else work on my house!! Best service ever!!!!

Hopkins Air Conditioning continuously exceeds our expectations; in particular, Technician Jonathan M. is truly an outstanding professional. On Oct. 3, 2022, our AC suddenly stopped functioning. As we did have the annual maintenance plan (*highly recommended*), I called right away, albeit in the evening. Of course, the phone call was answered, despite the hour. To our surprise, Jonathan M. came to our home at 11:00 pm to ensure that our family would have functioning AC before the following day heat. He performed exceptionally thorough cleaning, testing, troubleshooting, and necessary repairs both inside and outside. He also explained what needed to be done and why, and showed us all of the problem areas. We trust Hopkins, bottom line. I rarely write reviews; however, this company clearly is committed to excellence and relationships with their clients, which is very challenging to find in S. Florida. Our thanks, Jonathan and the associated who always answer the phone, nights add weekends! Very best, Jason N. and crew Delray Beach

Love this company! I called and they sent someone to my house immediately! Ramon got to my house promptly, and fixed my drain issues. He was very professional, knowledgeable, efficient and friendly. I would 100% recommend Hopkins!

We all know living in Florida the A/C is the most important part of your home. And Hopkins air conditioning made sure mine is running flawlessly. Shoutout to Ramon he was super professional and helpful and I could definitely tell he k ew what he was doing. Big thanks Ramon and Hopkins for fixing my AC!

Beyond 5 stars! My AC was on the fritz and I called my AC company and was told there would be a $149 emergency fee for weekend appointment. The next available appointment was Tuesday. I was in the parking lot of my condo and ran into Dave and mentioned something about my AC. After his appointment in my building, he kindly came and took a look to see what was wrong. He was able to make the repair! I have now switched my service contract to Hopkins air and feel very confident. Dave was professional and knowledgeable…he explained everything that might have been the issue and finally what was the issue. Thank you very much!

I called several highly rated A/C companies when my air conditioner went out in 5:30. Some were nice, some not so nice, but all said they could not come out until the next day, including the company who installed and maintains mine. I called Hopkins and Eileen spoke to me as if she genuinely cared about my situation. She could not have been more lovely. I also talked to Elisa, also wonderful, and both kept me updated about the timing of the service. Forget Jake from State Farm when you have Jake from Hopkins! He was fantastic, fixed my a/c and overall service was excellent. Jake was at my house a couple of hours after my first call. A HUGE THANK YOU to this great company with exceptional staff!!!

I cannot say enough positive things about this company. Hopkins air conditioning offered not only the best service, they were honest, punctual, professional, and most importantly kind. Our system unexpectedly broke down during the hot summer. Hopkins was quick to respond. John came out and patiently explained all her options and helped us pick the best system for us in our home. He was very professional and thorough. The installation went smoothly and we are very happy with the way it is working. I will be staying with his honest company for any future needs. Would highly recommend Hopkins air-conditioning. Thank you!

Xavier came out to my Dad’s Condo in Lake Worth and installed a UV Light to kill any biological materials in the air. He was on time And courteous, super helpful, and interested in solving our issues! He put us at ease that my Dad will now be breathing cleaner air!! Job well done!

STAY AWAY! They quoted me 3-4000 just to replace the coils on the outside condenser and 7000 to replace the outside condesor all together. I only have a 700 sf APARTMENT. Absolutely tried to rip me off. Im very glad I got a second opinion from someone who is actually HONEST!

Very well trained techs. Very honest about what your unit may or may not need. They alway wear shoe sleeves before coming into your home and will clean up after themselves. Would highly recommend.

Story time I call at 2pm on a Sunday By 2:15 their team was calling me back to confirm a time window (5-8) By 6pm Jonathan was at my house, in the attic and already checking on parts. Thankfully he had the part in his van, within 2 hours of verifying the blower was replaced and my 3 month old was back in his cooled room. Jonathan was fantastic, and the triage/ execution and scheduling was fantastic. Highly impressed, I even setup a maintenance package based on the execution of todays visit. Well done

Adam was one of the best service technicians I have had in my home. He explained everything, was professional and worked quickly and neatly. Please send him again when I am due for service.

My wife and I were tired of paying huge electric bills. We had FPL did an in home energy review. The culprit was our A/C. We decided to convert to mini splits and zone the house. Chad came out and measured our home and gave us an estimate. The job was completed in a short amount of time and was perfect. The guys Gabe and crew were neat, courteous and respectful. Joyce kept us informed and up to speed!! Very pleased and so is our wallet. Highly recommend Hopkins!!

Had a great experience with both the technician that came out and with the office. Joyce, in particular, went above & beyond helping me with issues at my condo. I highly recommend Hopkins Air Conditioning.

We recently completed work with Hopkins on a complete gut and reinstall of our AC system. They had initially come out for a timely service check and identified quite a few pressing issues we were unaware of that were wasting quite a bit in electricity each month. Miguel did a great job explaining the options and providing pricing options. We spoke with the owner Chad and felt very comfortable w/ the project we were starting. Over the next week we replaced every duct, vent, compressor, HVAC and did blown-in insulation- the team that was here, Frank, Junior, Jonathan, Bebito (and possibly more!) were all very professional making sure our house stayed clean and worked around us as we were home. Thanks for your professionalism Hopkins!

I was in search of a HVAC contactor and came across Hopkins. They called me the same day after filling out a few question. The next day I spoke to John regarding my house inspection report concerns, and he provide me with an estimate and services to take care of the issues. I look forward to working with Hopkins, they are professionals that care about resolving home owners HVAC problems. Eddy 01:14:22 Today Xavier came out and fixed my ac and provide advise on the other units within the house, this is a wonderful company!!!

The service guy was very knowledgeable and explained everything. I had another company come out before and all they wanted was to replace the unit it was like having a salesperson at my house not a technician. with Hopkins it was not the case, the tech gave me options and details and made me understand and feel 100% comfortable. With the repair . Thank you very much to Johnathan the tech and the woman on the phone at Hopkins for holding my hands I strongly recommend

I needed a dehumidifier, my house was just dripping. John came out the same day - and rather than sell me a very expensive product I didn't need, he found what the builder's low-bid provider did wrong and fixed it. I signed up for a maintenance contract before he left. I've never been this pleased with the quality or professionalism of a contractor since moving to Florida.

My A/C technician was John who was more than courteous to us. He was very professional and informative as we asked questions about our problem. Our home was treated with respect by him as he was very attentive in maintaining workspace cleanliness. Your company is very fortunate to have a technician like him.

We are much happier with Hopkins, John is the pro managers here that fixed our previous issues and maintains our investment properties and vacation home. Super knowledgeable, Honest, and takes pride in what they do. You can tell when a company is well run, these guys know how to treat their clients and employees. Highly recommend company and John.

Words don't adequately describe just how delighted we were with the service provided by Louis from Hopkins Air Conditioning; this company is amazing!! We have used them for scheduled maintenance on our hvac system,and most recently to install a brand new system in our townhome. John Johnston negotiated a very fair price,and provided us with his direct cell number in the event there were any issues during the install. Upon calling him throughout the process,and after the fact,he was very caring and responsive. I would recommend Hopkins Air Conditioning to anyone seeking any type of hvac service. Top notch company!!! Sharon Mastronardi

When I say READ THE REVIEWS, I mean it. I taught my mother to do so and when her AC was blowing 88 degrees and we were melting in her house, right to Google we went. She searched through various options for the area and saw the reviews for Hopkins Air and loved everything she saw. The reviews did NOT lie. This company is wonderful from top to bottom; and I don't just hand out compliments and beautifully written reviews for just anyone (haha) John showed up the next day to my mother's house and began checking everything. My mother cannot move on her own right now as she fractured her leg. John had the unfortunate displeasure of having to let us know that the person who was formerly working on her AC unit was putting in the WRONG refrigerant. Not only was John able to find us an affordable new unit, but a great payment plan, and immediate installation the next morning. When I tell you, the 2 guys that came to install the unit, worked their butts off to get the house to cool off. By 5pm the house was down to 73 and we could breathe. This company is knowledgeable, genuine, and works WITH their customers to make sure WE walk away feeling secure and staying cool in this heat. Trust the reviews. They don't lie!!

I am so appreciative for the professionalism and attention to detail of the technician who came out to my home last week. Ralph was clearly passionate about his employer, his craft and customer service. He took the time to teach me how to properly care for this critically machinery and he was thoughtful about walking me through the important details of maintaining a service contract. Thanks so much for taking such care to hire great employers and for your commitment to their ongoing training and success.

The Technician by the name of Louis that came to my Condo in Coconut Creek was very knowledgeable & professional. I plan to spread the word that this is the best AC Company to deal with Hopkins Air Conditioning. I didn't have to worry about the stress of being over-charged for a service....Thanks for a great reliable service #Hopkins

We hired Hopkins to install a new HVAC system in an older first floor condo. It was not a simple job. Gabe the young man who did the installation was very efficient and showed great integrity. After the first day we were not real happy about some of the look of the wires. The next morning Gabe came in and said he could not sleep because he was not happy with the looks and proceeded to make everything look fantastic. He communicated with us on every step and we felt he really had our best interest at heart. Great employee. The only thing we were not thrilled with was the helper who was supposed to do the sheet rock work after removing the old air conditioner. He had no idea what he was doing. They need to hire the finish work to pros like Gabe.

My husband and I just bought this home and decided to call around and have someone come out to check on our 2 systems. The technician was so efficient and knowledgeable. Answered some questions my husband had about duct work. Just fabulous! Kristy was a real dear heart also considering she answered some of our questions prior to setting up the appointment! Painless experience!

Luis was very knowledgeable. In less than 2 hours he had my AC going. My house is cool again! I definitely recommend Hopkins.

Total home run. I was having an issue with my Nest thermostat and called Hopkins on a Friday afternoon. Not only were they able to get someone out to me that day, they even got here early. The technician, Luis Garcia was a total pro. Not only did he know the ins and outs of the specific model of Nest from a picture on my phone, he immediately, and correctly surmised that the problem actually had nothing to do with the thermostat at all and was likely an issue with the air handler. We went to the attic and, sure enough, the drainage system was backed up and causing the system to temporarily shut itself until the auxiliary drain could work. Not only did Luis fix the problem, he documented everything in pictures for me to look at and verify and then, at no extra charge, he changed all of the filters on the return units at no charge. Like I said, total pro. Could not recommend Hopkins and Luis more highly. Will definitely be doing all of my future system maintenance with them. 5 stars easy.

I spoke to the office and had a tech out to my home in less than one hour. It seems that although I am a DIY guy I need to let some things up to the pros in my home. Not only did Karel fix the issue that I broke, he took the time to evaluate my entire system and found where I was losing the efficiency of my unit. The work was completed professionally by Karel , there was no trace of work being completed when he was done, he explained every detail of his work that was performed, and all the while maintained a high level of professionalism and was very personable. The fee for the service was appropriately charged and I did not feel like I was being taken advantage of what so ever. I’ve used Hopkins Air several times and will not even consider speaking with a competitor about an issue at all. This is an amazing family business that I could not give more accolades to. If you are reading this to decide as the whether or not you want to hire Hopkins Air please take my advice and look no further! These are professional hard working people that don’t take advantage of the client.

Eleven+ years ago I purchased my Lennox AC form Hopkins, they came every 6 moths for check ups and service. When it was time for a new one, I called Hopkins again. Phil did a great job explaining my replacement AC options, features and pricing. The new AC install was a breeze, Andre and Gabe did a fantastic job. They were knowledgeable about the system and explained how the thermostat app worked. They added new duct work to keep my office cooler, they covered the closet with plastic to prevent attic dust from getting on our clothes and floor and kept the house clean. Great family company - efficient and easy to work with!

I had another company come out and eval my noisy unit. They said everything was fine . . . 12 hours later it was leaking all over my floor. I called Hopkins and they were out to look the next day, extremely communicative as this is a rental property and I was not at the home when they were working on it, and fixed the problem on the spot! I cant say enough good things about this company.

This company is GREAT! I purchased an older house thinking I would have to spend a lot of money ripping out the hvac system and starting new. The techs came out and were very professional advised me of the areas they recommended for repair and replacement which ended up saving me a lot of money over other companies that just wanted to gut the system.. Recommend them highly!

Hopkins was able to send someone to my house the same day even though I called later in the evening. They were very helpful installing everything, and I trust the quality of there work much more than other AC companies in South Fl.

I can't say enough good things about Hopkins A/C. I called first thing this morning when I woke up to it being 82 degrees in my condo and they got someone out to me the same day. The tech that arrived was John and he was wonderful! His communication before arriving was excellent. He knew exactly what he was doing and made sure that I understood what was going on the entire time. He also took the time to explain everything over the phone (a second time) to my boyfriend. I felt safe & confident that he was going to get the job done and he did! I will definitely recommend to my friends & family if they ever need A/C repairs! THANK YOU for getting me and my pups cooled back down in such a timely manner! Very grateful!

I had a real problem balancing the AC temperature upstairs with the downstairs. I thought nothing could be done about it. I talked to Hopkins Air and they sent out a tech who practically re- engineered the ductwork to balance the temps between both floors even though I had only one thermostat downstairs in the townhome. They also added a remote thermostat upstairs that communicated with the thermostat downstairs. Sounds complicated but they made it look easy. Wonderfully reliable folks who were on time and did exactly as promised. I use them on home and rental unit and always a great experience. Thanks Hopkins Air!!👍👍

Mr. John Johnston, In such short notice came to my parents home my father is 89 and my mother is 76. Not knowing why it wasn’t working. John explain what’s the problem was. He respectful, and concern which gave me security. Thank you so much please stay safe. Once again thank you.

Great experience with Hopkins! I was a new customer they provided a very rapid response, answered all questions, and really address all customer needs. My home needed new AC ductwork and during the work they will provide standing units to keep the house cool during the time the house AC must be turned off for the repair. They also provided installment payment information including a no interest option! Hopkins gets an A+++ rating form me.

We found Hopkins Air Conditioning while doing online research for companies that could perform proper "air balancing" of residential homes. We had two previously failed attempts with other AC companies to fix our 10 degree swing of temperate from one side of our house to the other. Other companies simply tried to band aide the situation by turning up the fan speed of the unit which made it worse. Hopkins had all the proper equipment to measure our entire home's air flow to do proper "air balancing." Chad provided us with a proposal for the solution which he thoroughly went over line by line which included installing returns in each bedroom, resizing vents, resizing ducts and replacing old duct work. While the work involved was a lot more extensive than we originally thought we would need, the cost was actually surprisingly reasonable. Doug and Xavier were the technicians that did the initial diagnostic air flow measurements and also performed the work. They were polite, professional, and clean. They did not leave until they ensured everything was working as designed and to specifications of the agreed upon work. It's rare to find a company with such great customer service, professionalism, and politeness. They have customers for life and will be performing our bi-yearly AC maintenance moving forward.

Richard was the complete professional. He was polite and able to cohesively explain what needed to be done. He worked in a clean and organized manner I was very happy with the work he did at my house Dr Alan S Gadol

Hopkins Air Conditioning has been servicing my home for several years now and has never disappointed me. They are always ON TIME, detailed oriented and very polite. My unit that they installed several years ago has worked perfectly and has NEVER given me a problem. I believe that you always get what you pay for. Quality over price means ALOT to me and my family. Thank you again for keeping me and my home happy.

Hopkins is always punctual and courteous. The technician was quick about his work, left the area clean and wore shoe coverings while walking through the house. Hopkins also designed and installed my HVAC system. It's incredibly efficient and the savings on my electric bill are significant.

Hopkins A/C is awesome! Our two A/C broke down. Chad came out and got the ball rolling ASAP for us to have our new units. The guys worked hard to get the job done in a couple days for both units. When we sold our house the inspector who came out on behave of the new owners had a lot to say about the units in the attic. He said everything was very clean, no short cuts and they even took extra time for detail work. We were so impressed. The entire crew is awesome and I would highly recommend Hopkins Air Conditioning!

Called to get an estimate on a bad compressor under warranty. They stated they needed to come out and check it. No problem. They were out at the house in great time. After paying $130 the technician gave me an estimate of $1900 for labor to replace it! I told them that the part was under warranty and surely they included the part in the estimate. Nope. So $2400 including the compressor to replace it??? I could literally get a new unit for that price! I priced it out with a competitor and he fixed it for $500. Totally wasted $130. Complete joke.

They were able to quickly respond to a request to assess a home A/C unit.The technician was very professional and humble. The problem was examined, a repair quote was given along with a military discount,.They immediately made the repairs.I would highly recommend this company!

This is an excellent, honest and fair company. I called them in the morning because the air conditioning in my condominium went out. They responded quickly. Their technician, Xavier, was courteous and professional. He had the entire situation analyzed and repaired quickly. The pricing was very fair and I will definitely use them again. Highly recommended.

Xavier serviced our air conditioning unit this morning. Of all the different servicemen who have come to our home Xavier was the most thorough and professional by far. He thoroughly explained what he did and the condition of the various parts that he serviced. We would like to request, if possible, Xavier be assigned to service our unit in the future. Elizabeth Tobin

Excellent company and service. From the Sales Rep (Phil), to the installers, to the follow-up. Great all around but the follow up is what impressed me most. First day with the new unit and I noticed some adjustments needed to be made for the second floor. The owner himself came out to review and called me to let me know what needed to happen. Essentially, the existing T-stat was located on the first floor and since the second floor has so much sun exposure and gets so much hotter, the t-stat couldn't register the temperature differential. He explained that it was the right thing to do and I would notice a huge difference in the overall comfort of the house. They did the work (the tech even video chatted me to make sure i was okay with the location for the new T-stat) and as soon as I got home (noon), I ran upstairs...HUGE DIFFERENCE! Big change to my home - thank you so much.

I wanted to let the Hopkins Air Conditioning, Inc. management team know that your technician Rony Paul is an excellent worker and nice young man. Rony was at my home to do my AC maintenance and I was very pleased with his demeanor, knowledge, work ethic and communication skills. He was prompt, clean and efficient. I am very happy to have chosen Hopkins Air Conditioning Inc. as my AC service company.

Hopkins is one of the best companies I have ever worked with. Richard my tech was amazing at fixing my AC and was profiecent in his work. Exetremly professional. This company sets the bar high for customer service. See my day started out with me trying to install a brand new theromstat. When I put it in no cold air was blowing. So I tried putting the old theromstat on then my AC unit would not work at all or turn on. Now my son who is only ten month has severe asthma and has to use a neabilzer every night. So as the heat started to build and I realized I couldn’t fix this problem I started to become exetermly nervous. To hot of air and my son has a hard time breathing. At this time it was 10:30pm on a Sunday. I started to look up 24/7 HVAC companies. I called 20 place that advertised This on their website and every single place told me they couldn’t Get a tech out till the morning or a tech would call back and never did. I was furious as to why they advertised this but the service they didn’t actually offer. It was now 1am and it was 85 degrees in my house. I finally came across Hopkins and called. At first I received an answering machine and I thought here I go again so I left my information with a callback number. Within two minutes Richard called me back and explain all the fees and was up front and honest. He said he could come out right way and he actually did. Out of 20 places the only person who actually offered the services was Hopkins. Richard came out and was exetemely kind and professional. He fixed my AC and was honest about the problem. They had reasonable prices compared to most places and Richard went above and beyond to get the job done. I will always recommend this company going forward and use them for all my AC maintence needs. I can’t thank this company enough for helping me sleep well knowing my son is going to be okay.

Phil came to my house and showed us why we are not getting the best cooling from our A/C. He drew new plans for our duct work; the men came and worked in the attic and now we don't even hear when the A/C turns on but lots of cool are is flowing into our house. I highly recommend Hopkins Air Conditioning. When they cleaned up - they really cleaned up. Not a speck of dust anywhere.