Technician Quality & Professionalism

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Excellent knowledge and information Thank you

Theresa Maia

Leart did an amazing job on the A/C maintenance. Very professional and thorough.

Ellie Awad

Miguel was very professional and worked diligently to clean the unit inside and outside He did a great job while explaining other things I might consider in the future.

Catherine Freed

Donat, the service technician was wonderful. He explained everything he was doing what he was checking and why. He was a very nice young man. He was very knowledgeable and very kind. I’m purchasing a new system from Hopkins and I look forward to a long business relationship with them.

Joan Smith

Scott 2, our tech, was knowledgeable and thorough. Will definitely ask for him next time !

Jay Semmel

Knowledgeable and friendly person

Lisa Novell

Miguel, was very professional, thorough, courteous and honest with his inspection of our AC unit. Although the overall analysis of the unit wasn't very good, because of age. The photographs he took of the unit seemed very accurate. He did offer alternatives for me to look into in the near future. Which was greatly appreciated. Our unit is currently still in good working order for the time being and we will keeping close tabs on it functioning correctly for now. Thank You NM

Daniel Lima

Lart was great. They arrived earlier than I expected. He was very informative and helped me understand the issues with my ac unit. They even called me before to give me a heads up about his arrival. We also decided to replace our system. The installation crew did a great clean job as well.

David Blass

Magdiel did an incredible job and worked with the customer on a budget. These are steps in the right direction for ac companies. Job well done - same day services etc.

Ellen Rosaler

Just had maintenance for my ac unit with my fav, Hopkins AC. As usual the service was excellent. Leart was professional and friendly. My go to company !

Elliott Reed

Jahaziel the technician was prompt, neat and performed the replacement quickly. He also showed me the new sensor compared to the old and why he believes they changed the design.

donnie

As always. .all the technicians are very professional and courteous. Would definitely recommend them. Thanks again.

Dennis Gallon

Very focused and professional.

Jane Trevisan

Hopkins is the best. Very responsive and reasonable pricing. Love their tech Donat

Howard Niad

Miguel was the best technician I ever dealt with. He educated me and walked me through all the issues and solutions. His advice was confirmed by my friend who has an electrical engineering degree. Miguel got the fan working again, thermostat operating as it should again, reduced the excess condensation that was hurting the system and my health. He connected the thermostat directly to the system and installed a UVC light for me. I don't have enough space to write everything else he did for me during the hours he spent here. Finding Hopkins and Miguel was the best decision I made in a long time.

jay goldberg

Jonah was very detailed, Friendly, and took the time to explain the details of the service.

james naclerio

Repairman wouldn't assist me in moving my washing machine so he could access my AC unit, told me I had to reschedule. Then when I called back to reschedule, I got their automated service to set the new appointment. Called back the morning of to confirm the appointment, got the automated service again and it confirmed my appointment. Then with only 30 minutes left in the appointment window, I call back and speak to person and they tell me there is no appointment.

N R

Miguel provided excellent thorough service. He quickly diagnosed the problem and provided the needed solution. Will always request this technician for all of my properties' A/C services.

Karen Hersh

Miguel is wonderful

Val Oussov

I’m very happy with a service provided and especially with Gazi. He was very helpful and knowledgeable

Sheila Kassel

Great service technician tremendous very nice young man

David Anderson

Professional and knowledgeable service.

William Toback

Ervin, AC tech , provided great, friendly service

Barbara Stahlbaum

Arrived on time. Friendly and knowledgeable.

Steve Turchyn

Excellent service! The Installation crew was on time, courteous, knowledgeable and very careful throughout the entire process. It was a very positive experience.

Rich Allaire

Technicians were great! Very professional and gave detailed explanation of what was wrong and what they were doing.

Patty Rossi

Hopkins Air were on time, professional and did all the maintenance. I am very happy with my service and will continue to use them. Donat was my air service man and he was pleasant, kind and answered all my questions about what his recommendations were and why.

sheridy hall

Excellent service. Called for emergency service today, Sunday and our Technician, Gazi, arrived within a few hours. Very professional, knowlegable and friendly. Knew exactly what to do. Thank you for the great service. Scott and Sheridy Hall

Maria Mehaffy

Technician was very nice, explained what the maintenance plan included, & let us know as well as showed us the problem & how to solve it. Was neat as well. Not messy.

J

I am so grateful I found Hopkins Air Conditioning, Inc. Always a pleasure to work with and did a great job. I have been using them for years now and their technicians have consistently been great! They are very professional, considerate and have always been able to quickly solve my HVAC problems. I highly recommend them!

Michelle Harris

I'd like to Thank Gazi for maintaining my a/c unit. Gazi was friendly, knowledgeable and professional.

Peter Giurato

very professional,on time(sent text to let you know when technicians and installers were en route) and clean

Jeff Cline

Very professional and polite

Carmel Burke-Bonesso

Today was my bi-annual preventative maintenance appointment, and, once again, Hopkins provided EXCEPTIONAL SERVICE! My service technician, Jonah, was excellent! He really did a thorough job! He completed the service and then provided details on what was done. My A/C system continues to run smoothly THANKS to Jonah and Hopkins!

Patrick Thompson

The Technician was on time and took time to explain the process he was about to undertake. He involved me in the process and asked if I had any questions throughout the maintenance project. I really appreciate his expertise and patience during the process.

Linda Weisenberg

Miguel was wonderful

Maurice Douek

Leart was extremely nice and professional and only left when he was confident that all was working properly

Peter Gordon

great service and knowledgeable staff

Frank Baynham

Gazi 3 is awesome! Clearly explains what we need to do to keep our unit cooling our house efficiently. Please always send him for our maintenance!

Valerie Fuchs

Our system needed a full replacement and Hopkins Air handled the entire process flawlessly. The Hopkins Team is professional, honest, courteous and fair. BIG THANKS to Neslan and his partner working non-stop to ensure an awesome install job!!! Thanks! Val Fuchs

Brad London

Great company really helped me out in a pinch with no delays… Andres and Jr did an amazing job with the installation!! Highly recommend Hopkins air!!

Cora

Hopkins technicians or personable and qualified. They always arrive on time to complete the job.

Lois Johnson

An incredible service call today with Miguel who diagnoses and treats our A/C like a doctor ! Love Hopkins and highly recommend the company.

MW “Morry” Silverman

The tech was on time and professional. Made some suggestions tokeep the AC up snd running.

Lynn Sharon

Nice job through professional

Shannon Bandoblu

Gabriel was very professional and helpful.

Greg Horton

on-time. friendly. courteous. efficient. First class

Gerri Carter

Jonah was thorough, professional and and very knowledgeable! A truly 5 star company!

Dutch Miller

Great service, honest price. Eduan was quick and knowledgeable, a very pleasant guy.

Betty Carter

Hopkins was completely professional as always. Been using them for years and will continue to be with them always.

Peter Bellis

Gazi was my service guy. He was fantastic!! He was thorough and professional and provided me we detailed information of what he was doing. I highly recommend Gazi if he’s available for maintenance and repairs!

Edward Epstein

Great service call today by Ramniez at Hopkins AC. Ramniez is a true asset to Hopkins, a professional, knowledgeable, and personable associate that obviously knows his stuff and can be trusted to keep your system in top notch working order.

Will McGuire

The service guy Donat was very thorough cleaned up after and was very efficient. Would highly recommend this gentleman

Ben King

excellent service, tech was thorough and informative

Mary Cote

Jonah was excellent! Very knowledgeable very sweet. Very very thorough!❤️🙏❤️

Michael De Biase

David was our service tech and he was fantastic.

Mark S.

Ramniez was polite, professional and was kind enough to explain what all of my options were based on what my AC was doing. Excellent service!

Judi Braman

The quality and service of their products and professionalism wins my support. Hard to find this anymore.

Ellen Archambault

Hopkins Air was fantastic as usual to deal with. Andres and Yunior were the best techs. They were great professional courteous workers. Very knowledgeable and so pleasant and kind to us. What a great company. Highly recommend Andre’s and Yunior and Hopkins Air.

Lalan ShriKam

Loved Ramniez - very patient and explained everything. Got the system back up and running. Very straightforward company, clear communication

Lisa Holmes-Gunn

Miguel, was a terrific tech. He was helpful, efficient and a kind person. He did a great job Had additional service and was A1 as usual

Laurie Emmons

Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).

Doug Bender

Donat was excellent. Efficient and very knowledgeable. Great to have him continue to service our equipment. I have requested him for our next service appointment.

Greg Harris

Wow! I got a referral from my neighbor, Steven for Hopkins. From the initial meeting with David to the top notch office lady and the crew who performed the work,-the experience could not have been better. The utmost courtesy, professionalism and thoughtfulness was amazing. Please, don't hesitate to use this company! Many thanks to all.

lynn kirker

Edwine was absolutely wonderful! Service was great and very professional. Wonderful young man!!!

Kathy Babladelis

Quick response to A/C outage. Eduan was knowledgeable and professional

Dolly Rickert

As usual Hopkins got it done. Jonah was a pleasure and did a good job efficiently and quickly. I place my trust in this company and honesty.

Laurel Bledsoe

Gazi always a professional!

Iris Suarez

I would like to say thank you to Johnathan and Jahaziel for there excellent service they where able to resolve the situation with my AC . Very nice young men.

Leonard Hanser

Eric Walker was the technician who did the maintenance work on our air conditioner this morning. He was on time, efficient, knowledgeable, and very pleasant to work with. We were very pleased with the maintenance experience.

Richard McCann

Professional and thorough.

Marc Wilensky

Ervine was very knowledgeable and gave a plus service. Hopkins is the only service I would ever use.

R Feder

Gazi was not here. The guy that was here was terrific

Judy G

Ramniez arrived on a Sunday afternoon to clean the AC units. He was friendly, efficient and wore booties over his shoes without any prompts to do so, huge bonus points!! Best of all, today’s visit was free, as part of our service contract. I highly recommend this business for being timely, caring, honest and fair.

chriss mille

Zach was prompt and thorough while performing maintenence on my unit.

andrea Toutain

Ervine is awesome:)

Mike Headrick

Tech was very professional and accommodating.

Dalia Terrell

Hopkins Air is a great company because they are easy to work with, and they have some of the best technicians who are very knowledgeable, and get the work done. I would highly recommend them. Art did a great job today!

Nick Magnowski

Wonderful employee

Island- Shugah

I am so grateful to Hopkins Air and it's professional service members. I keep a maintaince package with Hpokins Air and my home is all the better for it.

Lorenzo Cruger

Art was knowledgeable, helpful and courteous.

Rafael Beato

First class service. Tech was great!

Norah Grubmeyer

Hopkins kept me updated about what time they would arrive. Tech was friendly and efficient.

Alex De Coninck

Always great experience with this company Installed new ac united. Rebuild ac closet. Left everything clean and spotless. Questions were answers professional. Great installer team.

Judith LaFeir

Very nice guy

Gloria Brand

Professional! Very thorough work. Exactly on time. Very happy

Steve Trevisan

Very prompt and knowledgeable technicians. Great follow up.best AC company in Florida.

todd stahl

Great prompt service. Great communication. Very professional. Trust completely. Thanks.

Barbara White

The service was very good and the technician Dave was very knowledgeable and he answered all my questions. I would recommend him to anyone looking for service on their air condition.

Craig Forbes

Awesome service by Miguel.

bruce berman

Very professional, knowledgeable and caring in every aspect.

Laura

Jonas was a very prompt and nice tech. He explained everything about what he did - in detail!

Sally Telias

Gazi was knowledgeable and helpful.

Jose Perez

Tech was very professional and did an excellent job. Very informative, respectful, knowledgeable and most of all, he took pride in his work.

Gary Jensen

Andres and Junior were awesome. Professional, Clean and courteous.

Barbara Siegel

Jonah did an excellent job.

Kathya Alfaro

Sabrina Thank you so much for always sending the right technician to service our A/C. Highly recommend the maintenance program.

Kitty Hamilton

I use Hopkins on multiple rental properties. The guys are always very knowledgable, show me evidence of anything wrong, and they don't try to sell you. I trust them all around!!

Sallie Giordano

Technician came and gave an honest assessment of the problem. Did not try to give a hard sell and was courteous, prompt and helpful!

Ariel

Elite Professionalism in Every Way

pat doman

Gazi was profession, efficient and courteous. he is an asset to Hopkins.

Linda Laverty

Excellent service. Explained in detail the work that needed to.be done. Very professional.

Abc Cuenta

Ramniez is very knowledgeable and professional. Thank you

Marisa _977

Very reliable company I’ve been using them for years. Eduad and his assistant gave excellent service. Showed up on time, worked quickly and efficiently and answered all questions

Ron Shafer

Arrived on time, worked efficiently, and cleaned up upon completion of the work. Also wasn't "pushy" in terms of us taking steps to retify a potential health problem with our A/C unit.

Gail Tosti

Tino 2 was great and so far Hopkins took great care of me. It was my first experience with them since they took over First Air, so only time will tell if they live up to my FANTASTIC experience with FA over many years of kind, trustworthy service. Thanks, Tino and Hopkins!

Heidi Squires

Excellent service, very professional. My service tech was pleasant and explained everything.

Shellye Grant

Hopkins Air provided great service to our office! David our technician was punctual, courteous and very knowledgeable about taking care of our AC units.

Brittany Bivins

Jonathan was so helpful and knowledgeable. Thank you so much.

Joseph McGovern

Team arrived at the designated time. They worked efficiently and answered all of our questions. The only problem was they didn’t have the AC tie downs because the items were with another repairman who was called away. Ervine and the other gentleman were excellent.

Larry Rubin

John was exceptional in explaining work that was done and the detail of the work performed Scott was very thorough and professional I have been a customer for 18 years for installation, maintenance and repairs. Hopkins A/C is professional, reliable and honest. What more could you want?👍

Mary Loftis

On time, professional and this is my fourth year with this company with a contract. Always available.

Joan Liman

John, my technician, was excellent. Prompt, polite and professional. Highly recommend.

ST

Eduan was fabulous! Serviced our unit, gave great advice and answered all of our questions

Jimmy Stephens

Fantastic service and extremely knowledgeable and highly professional and highly qualified. A total asset to your company

Arthur Toscanini

great service and polite and efficient techs

Socratic Don

Hopins Air sent Ervine to replace the coils on our system. He was outstanding: patient in explaining what he was doing, and very hard working!

Georges Jarjoura

Very efficient, knowledgeable and nice people.

Michelle Sokol

Gazi is a great technician. He is very knowledgeable and explained everything to me in detail. I would highly recommend recommend him and Hopkins AC.

sonny falcone

Just had my ac tune up done by Hopkins ac. The service was excellent no pressure just great service. My service was done by Gazi very knowledgeable and super friendly Got my ac back in tip top shape.

Michael Geers

Very professional and a great price. I have a fabulous maintenance contract that guarantees the integrity of my home A/C. The super professional talent supplied is a tech named David 2 and he takes care of my system as if it were his own. I cannot thank Hopkins Air enough for the customer care and technical expertise of Gazi and the guarantee of my cooling system integrity.

Colandra Burrows

I meet with Colson on a Monday and my HVAC unit was installed on Wednesday. Colson was very professional knowledgeable, available and responsive to all of my questions and concerns. I received quotes from several different companies and they beat and exceeded my expectations. The great service didn’t just end with Colson, the HVAC installers arrived on time, explained everything pertaining to the job in details and walked me through the project every step of the way. The work area was left spotless. I was so impressed when the installer took the time to remove his shoes before entering inside my home. Hopkins air is the way to go for all of your HVAC needs.

Eric Landis

Gazi was extremely professional and thorough.

Doreen Spinelli

Courteous and professional. Took the time to explain everything clear clearly.

SilenceR

David 3 from Hopkins did an outstanding job. He was very professional and addressed my issue in a timely manner. I highly recommend him.

Jeff Bray

John was very professional and solved the issue

Elizabeth Pollock

David you were an excellent technician you addressed all my questions and you were very helpful. Thank you for servicing our air conditioning.

Drew Wright

David and Miguel were awesome…. These guys were on time, courteous and professional.

Karen Suto

I just wanted to to say that Migel came on time and upgraded my iFlo to the Flo Pro. Very professional. And he always knows what is is doing So glad I use Hopkins ..

Andi Miller

Jonah was a gentleman and very thorough

Rosmond Mayers

Wonderful service We're happy with Hopkins air Chad is great

golfghoul7

great professional service, on time, promises kept , liked their professional service so much we got their service contract renewed

Miguel Gances

Excellent technical service, very professional

Roseann Pennisi

Art was professional, friendly, accommodating and highly knowledgeable in HVAC. My family only uses Hopkins & we always request Art !!!

Sheryl Kamen

Very appreciative of the time and care John is excellent!! Brian was great! Showed up on time, was quite diligent and explained everything very well Thank you

Bill Welter

The salesman, Colson, was prompt as scheduled, knowledgeable, and very polite. The installation went as promised. The two installers, Gadrian and Andres arrived on time. They were both very polite and knowledgeable wasting no time installing the system and describing the installation to me. They left the site clean and explained the new thermostat to me. I have lived in Florida for 50yrs and I can say with no reservation that thus company was the best I have ever dealt with. Everyone was polite from top of the chain to tge installers. Thank you, Hopkins for making this an experience for my record books!

Suzanne Adele

Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!

Norman Prajzner

Signed yearly maintenance contract. Hopkins employee arrived on time and was professional and pleasant throughout the checkup on my two ac units Luis did service on my 2 ac units today. He was polite, professional and explained in detail exactly what he was doing. Highly recommend

David Dreisbach

Was a pleasure talking with Rich, who had helped me through this. Eduan was very knowledgeable and got me up and running. Thanks to everyone at A/C Hopkins

Adam Schneider

Knowledgeable and practical.

Google User

Representative was knowledgeable, friendly, courteous and knew his trade

Ed Doolan

Their servicemen were both courteous and professional in the performance of their duties.Great job by James

Roberto Bohrer

Andres and Yadian did excellent job installing my new hvac system.They were thorough, made sure I understood the controls functions , communicated well and after finished , left the place spotless. I’m very pleased the work they have done. Roberto Bohrer

Alvin Perlman

I am extremely satisfied with the new AC unit that was just installed. The technicians were efficient, polite and knowledgeable.

Jay Gerlitz

I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.

Christine Giovanniello

Sophia was great. Since then, every time the other tech comes out, he pushes hard to upsell. Sometimes he’s successful, but most times it’s blatantly obvious. I don’t like that behavior.

Doreen Lopuzzo

Highly recommend! Quick response time and quality work and skilled technicians. Colton was great to work with. We put in a whole new air conditioning system.

ken Lew

Gazi was a very knowledgeable, professional and pleasant service person. He understood the situation and was able to do the needed diagnosis. We have always been happy with Hopkins AC, their protocols of informing us when they are coming with a picture of the representative. Always efficient. We recommend them highly.

Annie Minor

Ervine was fantastic: very knowledgable and confident. Went straight to work and solved the problem so it won't happen again. Very satisfying call.

Valerie Hirsh

Always a great experience with Hopkins. Jasper was wonderful. Very professional, informative and conscientious. ..

Joan Meyers

Highly recommend, Brian and Colton did a great job explaining and were very helpful, knowledgeable and clean. The crew was great

Brian Twist

Geri. Great job very informative

Ken Davie

Armando is excellent. Professional and kind with a great sense of humor!!!

Ken Davie

Excellent! Professional and polite! Gazi and Armando were great!

Scott M

Great job and would recommend. Excellent communication and very clean. Very professional service A 1 service.

Steve Barber

Gazi was terrific - prompt and courteous.

Peter Lawrence

Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!

stan levin

Competent, professional, understanding and courteous!!

Sheila Dohrman

Wonderful company great service men

Michael Firsel

Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.

Thom Stewart

Need to share such amazing customer service and professionalism. I had Aztil Air install a new HVAC system in 2020 and since has been a nightmare with issues - I called Hopkins out of a dire need for heat in my house as I haven’t had any for 2 weeks due to Aztil. Hopkins sent me today their tech Ervine. He was so understanding of the situation did complete overview and thorough explanation of the situation currently with the heating side of this unit. He by far is one of the nicest techs I have worked with in South Florida. Due to his attentiveness and professionalism I became a new customer with Hopkins Air. Thank you Ervine I look forward to working with you again .

John DeMartino

Ervine and Rich(Service Manager) came out as scheduled, diagnosed our issue and resolved it. They are both very professional. Could not be more pleased with the service we receive from Hopkins!

Pete Sin

Gazi, excellent work today!

Frank DiLascia

Technician was professional & informant with issues! Prices seem high but service is good!

richard beaulieu

Eduan did a great job today

nelson obikwu

Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.

Richard H

Just had my HVAC serviced. As always, great communication, tech and customer service. Renewed my annual contract. Ervine was outstanding!

Mitchell Friedman

Gargi did a great job

Master Tech Security camera

Technician super awesome, very professional

Junior

Gazi was great, clean professional & it’s been that way everytime he comes out!

Helene B. Vulpis

Thank you Hopkins air for sending a fabulous service tech Donat Decani to maintain the maintenance of my air conditioner. I have been doing business with Hopkins the past 3 years and the same tech Donat Decani serviced me with his skill, technique and knowledge once again. Doing business with Hopkins releases the worry if there is a problem. I, get immediate service..and it is always fixed.

Carol

Detailed and professional service.

Linda Jaffe

Gazi was here for my check up he did a great job and all is well!

Jean Smith

Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.

Andrew Coronato

Prompt, efficient, knowledgeable service. 5 stars.

Jody Lane

Great service from John!